The gel top started shifting the first year.

I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not worth $100! Mattress Firm sold me a lemon. I Have to pay for the warranty appraiser to come see if it's defective. Then I have to get another mattress from them. They don't give refunds! Very dissapointed.

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Pros:
    User also said: Nothing
    Cons:
    • Return Policy
    • Surface Integrity
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Poor Pressure Relief

    Sleep Quality

    User rated this bed:
    Much worse Sleep
    Previous mattress was:
    Innerspring / Traditional

    Stays "Cool"

    User rated this bed:
    Very Poor "Coolness"

    Value

    User rated this bed:
    Very poor Value
    Price paid (approximate):
    $4,000

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated