Misrepresentation and after 6 months uncomfortable!

This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's staff routinely described this mattress as 100% Natural Latex. Sleepy's finally offered us a replacement - but decided (becuse of the comfort) to accept their assurance that they would educate their staff and give us a $75 gift voucher. Six months later the bed is now really uncomfortable, it has become lumpy - the "pillowtop" seems to have become distorted. neither my wife nor I are particularly heavy. We were tested on Sleepy's measuring beds and this was their recommnedation. I am now going to see what Sleepy's say about this - watch this space.

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Pros:
  • Initial Comfort
User also said: Was very comfortable at first.
Cons:
  • Long-Term Comfort
  • Product Information
  • Retailer Service
  • Surface Integrity
User also said: Not "Latex" as described, Became lumpy and uncomfortable after 6 months use
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

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Not Rated

Sleep Quality

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Not Rated

Stays "Cool"

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Not Rated

Value

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Very poor Value

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated