Bob Mills Furniture Oklahoma City, OK


Store Location

3600 W Reno Ave
Oklahoma City, OK 73107
  • Phone: (405) 947-6500
  • Status: Open
The Bob Mills Furniture in Oklahoma City, OK store location has 1 rating and 1 review on GoodBed.
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Latest Review Bob Mills Furniture

Worst customre "service" EVER! - My boyfriend and I ordered a high-end accent table from Bob Mills after the pushy salesman, Steve, unsuccessfully tried to get us to take the chipped floor model. We were ... Read review.
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Available Products Bob Mills Furniture in Oklahoma City, OK

Bob Mills Furniture in Oklahoma City, OK carries the following products. Select a manufacturer below to view the lines and collections carried by this store:

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Popular Collections Carried by Bob Mills Furniture in Oklahoma City, OK

  • Simmons

    Simmons mattresses have 3,893 ratings and 207 reviews on GoodBed.

    Simmons Bedding Company is the maker of Beautyrest, Beautyrest Black, Natural Care, ComforPedic and Simmons Kids mattresses, among others. Simmons ... See Simmons models »

    Brand Rating

    ( 3,893 ratings + 207 reviews )
  • Kingsdown

    Kingsdown mattresses have 303 ratings and 30 reviews on GoodBed.

    At Kingsdown, we are committed to providing the latest technology and products that will deliver the best night's sleep ... See Kingsdown models »

    Brand Rating

    ( 303 ratings + 30 reviews )
  • Tempur-Pedic

    Tempur-Pedic mattresses have 1,514 ratings and 44 reviews on GoodBed.

    TEMPUR material is engineered to absorb and redistribute body weight (pressure), conforming exactly to every curve and angle of your ... See Tempur-Pedic models »

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    ( 1,514 ratings + 44 reviews )

Reviews Bob Mills Furniture in Oklahoma City, OK

Bob Mills Furniture is recommended by 0% of mattress shoppers on GoodBed (based on 1 rating + 1 review).

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Review Summary

Based on 1 rating + 1 review

Overall Rating:
Recommended by: 0% of owners on GoodBed (based on 1 rating + 1 review).

Most Recent Reviews Bob Mills Furniture





    Issue Resolution

    Issue Resolution

    My boyfriend and I ordered a high-end accent table from Bob Mills after the pushy salesman, Steve, unsuccessfully tried to get us to take the chipped floor model. We were in no rush as our house is being built, so we chose to wait the 3 weeks it would take to have a new one shipped. The order was placed on September 10th, and was supposed to arrive on October 1st. On October 7th I called the store and left a message regarding the status of the table. I waited 5 hours for a return phone call before calling the store and speaking with customer service. The CSR "Shannon" was rude and unhelpful and I eventually had to request to speak to his manager at which point he hung up on me. I immeadiately called back and was incorrectly transferred. I called back again and left a message for his supervisor regarding both my order and Shannon's behavior. After 2 hours I still had not recieved a call back from anyone and called the salesman's cell phone number at which time I was told he had "already called my boyfriend" and couldn't understand why I was upset and that the table was ready. I explained I was not upset over the table status, but by the way I was being treated and asked why he hadn't called sooner. He stated that he had called and "left a message" a week earlier, but my boyfriend's phone records do not reflect this at all. Steve then said he would forward the complaint along and I received a call about 30 minutes later from a manager who was very nice and apologetic and said she would personally speak with the CSR and gave me her cell phone number if I had any additional problems. I thanked her and planned to pick up the table the following day. Before I could leave to go get the table the following morning, however, I recieved a call from the supervisor explaining that our table was in fact NOT at the store and that there was a "computer glitch" and she would "look into it" and get back to me. I waited 2 days before calling and leaving a message on her voicemail. She never returned my call. The next day I called the store and explained the entire situation and was ASSURED they were looking into the matter and to give them a "few hours" and they would call me back with an answer. It is nearly 48 hours later, and I have called the company who makes the table and found out for myself that it was shipped on September 30th, 2010 and was expected to be recieved by Bob Mills on October 13th, yet no one from the store has called me back. I am going to the store tomorrow and demanding a refund as I don't do business with rude, unhelpful people such as these. The level of incompetence is so astounding it's laughable. As I am in the process of building a new home and furnishing every room, they have lost thousands of dollars of sales as I will NEVER step foot in Bob Mills again! Thank you Galleria for your AMAZING customer service and for holding my bedroom set these past months while our home is being completed, something else Bob Mills refused to do as their policy is nothing is held for the customer over 30 days.

    About this Store Location Bob Mills Furniture in Oklahoma City, OK

    Open (edit this)
    Bob Mills Furniture

    Bob Mills Furniture is a furniture retailer that sells mattresses in addition to other types of home furnishings. Bob Mills Furniture carries a variety of mattress models from which to choose, including mattresses from Kingsdown, Sealy, Simmons and Tempur-Pedic. Bob Mills Furniture has furniture stores in Oklahoma and Texas serving the metro area(s) of Amarillo, TX; Lubbock, TX; Odessa-Midland, TX and Oklahoma City, OK.
    View the Bob Mills Furniture profile →


    3600 W Reno Ave
    Oklahoma City, OK 73107

    Additional Information Bob Mills Furniture in Oklahoma City, OK


    Bob Mills Furniture is a general furniture store in the Oklahoma City, OK area. As a furniture retailer featuring a broad selection of mattresses, Bob Mills Furniture carries mattress models from Kingsdown, Simmons and Tempur-Pedic.

    Regions Served:

    Oklahoma City, OK


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