Taco Bed!

We are 18 months into ownership and have a memory foam mattress that is sagging 1 1/2 inches. Way passed that 3/4 requirement for warranty claim. We have never been in so much pain in our lives. We wake up more tired than when we went to bed, numbness in hands and arms and it feels like a horse kicked us straight in the middle of our backs. The auditor came out for the warranty claim and said he'd never seen a mattress fold up like a taco. My only complaint about mattress firm is that warranty process takes forever. In the meantime, we're dying for good sleep.

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Pros:
  • Motion Isolation
Cons:
  • Overall Comfort
  • Overall Durability
  • Edge Support
  • Long-Term Comfort
  • Long-Term Support
  • Natural Materials
  • Product Quality
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too hard