$2000 in the garbage in less than 1 year

Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that cause aching back. American Mattress offered to credit 80% of the mattress if I bought a $3,500 tempupedic. Very poor product made by Serta, very poor support from the company who took my $2,000.

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Pros:
  • Appearance
User also said: Nice pattern on the fabric
Cons:
  • Overall Comfort
  • Overall Durability
  • Retailer Service
  • Overall Support
  • Surface Integrity
  • Overall Value
User also said: Durability, design, comfort, value, support.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated