2nd one is junk; 1st one already replaced under warranty

We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for approximately 9 months and are in process of filing another warranty claim. Seems to be the same problem approximately anyway. This time, it's noticeably sagging on top and bulging out on the side. Very disappointed! These are expensive!!!

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Cons:
  • Back Support
  • Surface Integrity
User also said: Poor quality; 2nd one; top layer is breaking down and side is sagging
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$4,400

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Much too soft