Sagging feeling after 4yrs

We bought this king mattress from a dealer to include boxspring. We used to have a queen that caved after a decade. This mattress was a hybrid, cool to sleep and supportive. Overtime, (4yrs) my side became completely caved in. My wife was unconvinced until we switched sides and then she understood how bad the the mattress had become. Would not recommend a mattress does not last at least 5-7 years.

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Cons:
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$1,900

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right