Serta sucks!!

Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.

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Pros:
  • Appearance
User also said: Looks good when delivered but does not hold up.
Cons:
  • Overall Durability
  • Long-Term Comfort
  • Surface Integrity
  • Warranty Claims
User also said: Mattress caved in, has deep depressions. No one responds to requests for warranty service.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated