Replaced twice in less than a year!

This bed felt great when we first bought it and in less than 3 months it started to sag in the middle and I thought I was just imagining it. Well we called the corporate office after 6 months & they sent a bed inspector out. After reviewing his findings, they replaced it for the same mattress as an equal exchange. Figured this couldn't happen twice, well lo and behold, after 2 months we called and complained and the bed inspector came at about 3 months of this new one. They offered an equal exchange or I could get a different bed and they retain $150 and I could buy anything with a special offer. I haven't done anything yet due to the holidays, but I would prefer a refund and try out the Saavta mattress offer online that allows 75 days to try it out or money back guaranteed.

See more ratings of this mattress
  • Overall Comfort
  • Edge Support
  • Motion Isolation
  • Natural Materials
  • Overall Durability
  • Long-Term Comfort
  • Long-Term Support
  • Product Quality
  • Overall Support
  • Surface Integrity
  • Overall Value
Was this helpful? 
Helpfulness (+1)

Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"


User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft