Tossing it out

After 5 yrs we have decided to replace this mattress. Even though it has a 25 yr warranty zedbed’s response to our complaint was that they do not honour the warranty for beds purchased at Sears. Didn’t even respond to my second email. The mattress has a hump in the middle so my husband and I sleep in the space on each side. It appears that the foam has broken down where we normally lay. Totally uncomfortable. I gave it one star because even though somewhat harder than expected when new it worked for us for several years.

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Cons:
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,200 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard