Customer Service

About a year ago our motor went out. We called customer service and had it sent back. After not hearing from them A COUPLE OF MONTHS, we called them. We were told it was being tested. After several months I called and was told they lost it. Had no idea where it was. A couple months later I called again and was told that the motor was no good and that we had to buy a new one. NEVER at any of this time did we receive a phone all or letter telling us what was wrong with our motor. NEVER NEVER NEVER will I recommend this mattress. Not even to my worst enemy!!!!

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Cons:
  • Overall Comfort
  • Overall Durability
  • Edge Support
  • Motion Isolation
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated