Lost all support after one year

My wife and I decided to spring for what was billed as a top-of-the-line mattress. We were sold an Aireloom. It's been 18 months and its like sleeping in a ditch. Completely uncomfortable. This mattress is actually causing us back pain. The tech came out today and we were told there was nothing wrong with the mattress because it didn't show a depression of an inch and a half. And yet when I lay on it I feel like a hot dog sunk into a bun. So now I'm stuck with a very expensive, very uncomfortable mattress. I wish I had researched more thoroughly before making this purchase. I feel like I was hustled because this mattress does not meet my expectations for such a pricey product. Do not buy Aireloom.

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Cons:
  • Overall Comfort
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$6,000

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft