Looks are decieving

I bought this bed at the end of June and it is now October 11, 2012 and there are two definate inpressions where we sleep. The memory foam has done lost it's memory. For the money we paid for this high end matress it should have lasted 3 or 4 years before it started doing that. But if it is this bad now just think how bad it will be then. I'll be sleeping on springs in a hole the size of texas. Will never buy another Serta matress again. Oh sure it is covered under warranty but I have to go through the store to have it taken care of. That should come from the Company instead of making the store do all of the warranty work.

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Pros:
    User also said: Initally it was the most comfortable bed I had ever owned but that soon changed.
    Cons:
    • Flip-Ability
    • Surface Integrity
    User also said: Breaks down too quickly and there is no way to flip the matress over to the other side.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated