Has gone lumpy and has indentions afteronly 14 months.

We bought the mattress on 5/20/2014 and noticed as early as 12 months later that the bed had 'dips' in the mattress where I sleep. I am not a large, heavy person and still the mattress has shown significant deterioration. I plan to follow up with Macy's today and hopefully resolve the problem. Aug 11, 2015

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Pros:
  • Overall Comfort
  • Edge Support
  • Long-Term Support
  • Motion Isolation
  • Natural Materials
  • Overall Support
  • Overall Value
Cons:
  • Overall Durability
  • Product Quality
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right