Mattress caved in, so did box springs

I bought this mattress about 1 1/2 years ago, the right side of the mattress caved in totally, plus the box springs caved in! will not by this brand again

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Cons:
  • Overall Comfort
  • Overall Support
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,000 (Queen) Size

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Just right