Bad experience!

This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family members that have also purchased mattress from Rooms to Go, they are also small people. one is on her 4th replacement and the other is on her 3rd and they are all different brands of mattress. What is going on with these mattresses? I am not happy with this, the store does not want to return your money and you have to try to replace the mattress, something needs to be done to help the customers!!

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Pros:
  • Localness
  • Edge Support
  • Motion Isolation
Cons:
  • Overall Comfort
  • Overall Durability
  • Product Consistency
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft