At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing it then 10 months later I couldn't take it any more and they sent out another investigator to evaluate the bed. Serta is giving me full credit to purchase another Serta mattress of my choice.
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