Sleeping in a hole

At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing it then 10 months later I couldn't take it any more and they sent out another investigator to evaluate the bed. Serta is giving me full credit to purchase another Serta mattress of my choice.

See more ratings and reviews of this mattress »
Pros:
  • Initial Comfort
  • Warranty Claims
User also said: It was very comfortable in the beginning
Cons:
  • Surface Integrity
User also said: Left a permanent body mark after just one year..
Was this helpful? 
Helpfulness (+6)

Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated