Brick would not support warranty when we reported problems

We contacted the Brick within the first 6 months as the middle got a huge hump in it and it impossible to roll over or get in the middle of the bed without major effort. So you feel trapped in a soft spot on each side. Both my partner and I hate it and have never felt so strongly about a mattress (married many yrs). Also disappointed in the Brick who pass the buck to an independent company to measure the sag and decide if they want to follow up. This completely lets the Brick off the hook and you are left with no recourse when this 3rd party ignores your issues.

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Cons:
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,500 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right