Sealy 'Osborne Elite" pillow top king size

Purchased this bed for one, only I have slept on it...in less than 6 months there was a pit, yes that's right a pit, as in a hole in the mattress. When I wanted to turn over, move slightly to the center of mattress I had to virtually roll uphill. I only weigh 130 lbs, female. Waited thinking the pillow top filling would settle and did not complain until 6 more months. Got this song and dance from Michaelis Mattress Company that they would need to come out and measure the depth of the pit...I agreed and then they changed their mind saying that Sealy would just replace it which lead me to believe that I was not the only buyer with this same complaint. Well, it took 5 phone calls and several promises from Michaelis of a delivery date and on the last promise and date given of deliver of new mattress I was told there would be a $70.00 s/h charge....also was told that I would get a current model, a 2014.....I make a huge stink about the Sealy Mfg. and the Michaelis Mattress Co. getting on T.V. and stating how they deliver same day as sale and that they stand behind their products....Well, I got a new 2014 (they say) delivered without my paying the $70.00 s/h since I made a huge stink about it this past weekend, on Aug. 10, 2013. I, the only one to sleep on this new model Covedale Pillow Top for the past 4 nights am already beginning to see a dip in the mattress top....looks really bad when the bed is made with comforter pulled straight and tight and I can see the dip/pit/hole and also sleep in this hole....it is a good thing only that I am not one that sleeps all over a bed. I do not like sleeping in a hole either....WOULD NEVER RECOMMEND a SEALY PILLO TOP....this could just be a feature of the pillow top and if so, I do NOT like it and will go back to my much less expensive, locally made mattress as I have always done in the past....may end up donating this expensive one to a shelter/charity if they will accept it and go get the cheaper one that was more comfortable and never had hole/dips in them...NERVER listen to a sales pitch, always go to review sites and check out what others have experienced with their products...

See more ratings and reviews of this mattress »

Cons:
  • Overall Comfort
  • Overall Support
  • Surface Integrity
Was this helpful? 
Helpfulness (+1)

Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft