My wife and I are in PAIN !

After spending $3000+ for this mattress, we thought we would have a great mattress by which we could get a good night's sleep. After just 6 months of use (was new from Macy's) both of us are sleeping in deep body impressions, so much so its become like climbing a "rock wall" to get close to one another. She weighs in at 148, and I'm 6'2" at 205. We have tried to work with Macey's to get some sort of resolution all to no avail. Macy's sent an independent "tester" here who measured our bed "sag", its was not the 1 1/2" in the Hotel Collection by Aireloom King Mattress Set, Vitagenic Plush Streamline warranty / manufacturer defects resolution agreement. A ridiculous measurement because there was not weight on the bed. Beware: this mattress is NOT what it is advertised to be, other than very expensive. We now know there are much better mattresses available and far lower prices. What a scam and shame on Macy's for pushing such a low quality product.

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Cons:
  • Pressure Relief
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft