First 2 years = good. Last 3 years has been horrible.

We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep on are so broken down you can't roll over to change sleeping positions. You have to get up on your hands and knees or just get out bed completely. We had a rep come out and take some measurements. Not bad enough yet serta says. We will never buy another serta and can not recommend their products. Big waste of money.

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Cons:
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,600

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated