Second mattress; same poor quality

Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag for a mattress of this age. It was swapped out for an identical model and it began to sag just like the original one. Now looking to see if there is any warranty left on this mattress. I wake up during the night with an aching back, knees, hips, and shoulders. Just not right for the amount of money and age of the mattress.

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Cons:
  • Back Support
  • Price
  • Overall Support
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Not Rated

Pressure Relief

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Not Rated

Sleep Quality

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Not Rated
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,200

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated