Busted and Broke after 4 years

My wife is disabled and deals with chronic pain. We purchased the bed for her as it seemed to offer fair support for me as well. For the first 3 years it wasn't bad but wasn't any better than a standard mattress at 1/3 the cost. The 4th year the comfort levels started to decline significantly. In the 5th year I was sleeping in a hole but my wife was still found it helped her with her pain levels. In the 6th year she's sleeping in a hole and allowed me to call in under warranty. I should have done it at the beginning of the 5th year. Wasn't any better than a standard mattress but was 3x the price.

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Cons:
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$3,200

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft