Terrible big holes on each side. Piece of crap

3 months after we bought the mattress it started developing holes. The mattress is now causing my wife and I to have back and kneck problems. Five Star will not respond to calls or emails. I would never purchase from them again.Pure crap! I would never recommend five star mattress to anyone. It has poor quality and customer service sucks!

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Pros:
  • Initial Comfort
User also said: Liked it in the showroom
Cons:
  • Responsiveness
  • Overall Support
  • Surface Integrity
User also said: Sorriest mattress I ever owned!!
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated