I have a replacement pursuant to warranty. I'ts just as bad.

Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.

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Cons:
  • Surface Integrity
User also said: It sags terrible in the middle.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,200

Warranty Service

User rated this bed:
Fair Warranty Service

Softness Level

User rated this bed:
Much too soft