After only 18 months I have a sink hole

First year it was fine, but only after 18 months it is already sinking in at the edge of where I sleep. I had an inspector come and do a report on it and the report claims that it is normal wear and tear; really! ! !, This mattress is suppose to be good for at least 8 years, what will it feel like by than. I am really disgusted by this especially since I am still making payments on my credit card. Today I have been up since 4:00 in the morning with pain on my right side and lower back. I am 69 years old and a good night sleep would be nice. My old mattress did not show any sinking or bumps for 10 yrs; I had it for 13 years.

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  • Initial Comfort
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$1,000 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft