Actuallyb CAUSES back pain

This mattress started out ok, but in about 6 months, began to crater. It has gotten progressively worse as time goes on. The pillowtop is comfortable, but the guts are disintegrating, leaving a very firm edge. It's like trying to escape from a trap. SEARS won't even talk to me about it. It is truly the worst product buy I've ever had. This is the Waterston model. It was not cheap.

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Pros:
  • Initial Support
  • Soft Comfort
Cons:
  • Retailer Service
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,000

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard