Saggy the very first days

Today is April 2016. Got the bed in January 2016. During our first week of having slept in it, my husband and I could feel the sagging and could actually see the sag from where we had lay. So uncomfortable, we toss and turn all night and we get up in the morning feeling very tired and hurting. We are so upset, we paid our good and hard earned money for a piece of worthless bed. No support from anyone to help with our loss. What is a warranty for then? Spring Air just wants our money. Forget about customers satisfaction. If anyone can help, Please HELP us!

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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Don't know Not Rated

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Very Poor "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too hard