This mattress was just what we wanted at first, it was comfortable and provided the support we needed for 2 normal sized people. After 3 years, the mattress started do develop a divet in the middle and by the fourth year was sagging terrible and was very un-comfortable. I tried to find out about the warrenty from SEARS, but just got the run-around, I even spent 2 hours one day being transfered from phone to phone or being told to call a different 800 number. So I gave up and bought another mattress.
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