Mattress has hump in middle already. Can't move from where b

This mattress is less then a year old and already has sunk way down where we sleep. There is a hump in the middle that makes it difficult to move out of any position. We rotate it constantly but it does not help. Not satisfied with this bed at all! Has made severe back pain worse. Usually sleep on my side but fall asleep on my back because I can't move out of the deep groove that's been created. I'm not even a heavy person. I'm 125. Very disappointed as I did a ton of research for a new mattress and this company claimed this bed would last at least 10 years.

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Cons:
  • Surface Integrity
User also said: Material is not stable enough not to create "craters" where you sleep.
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,400

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too hard