saggy

showed pictures to Serta for warranty and they said it had to be 1.5 inch sag, this matress has been sleep on for 8 months and there is a hump in the middle and sags at the place where we lay. The Brick...where we bought it is coming to look at it for warranty. Will not buy another Serta Mattress. Our 12 year old mattress was not this bad!!!

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Cons:
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$10,000

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right