Corner Sags

This mattress was relatively comfortable until we noticed head seemed low. Has a pillow top and looks like new except for the 4 inch sag in the top corner. Submitted warranty claim but was denied because our bed frame only has 3 horizontal metal supports in it instead of 5. What normal bed frame has 5 supports? Box spring in perfect condition and perfectly level, but put level on our mattress and it definitely sags. Can't get a good night sleep like that.

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  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Very Poor "Coolness"


User rated this bed:
Fair Value
Price paid (approximate):
$1,100 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right