innerspring mattresses
are recommended by %
of owners on GoodBed (based on
2,462 reviews).
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Posted by Laura
from Los Angeles, CA
on August 27, 2023
I was looking for a bed with better support after my very expensive high end bed support core failed after one year and the company denied my warranty claim. I was sinking very far down in the bed and waking up in severe pain hips, neck, shoulders, lower back. I …
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Posted by Kelly
from Fort Walton Beach, FL
on June 2, 2019
We tried the Queen iseries 100 Firm at the store and fell in love with it. Was just right. We purchased a King size. We had it about a week and it feels nothing like the floor model. It is very firm. I’m able to sleep pretty good but I …
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Posted by Fritz
from Los Angeles, CA
on April 25, 2024
While the Charles P Rogers Real Bed mattress seems to be assembled well, the mattress itself is very uncomfortable. Once you try to sleep on it, you'll discover it's hard, flat, and uncomfortable. I couldn't sleep on it. In the end, it's essentially a glorified box springs/base. The customer service …
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Posted by Bobbie
from Dallas, TX
on April 20, 2024
All five mattresses is made of very poor quality. I believed they are refurbish. will not purchase anymore mattresses from them.
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by richard
from Shelbyville, TN
on August 29, 2023
Mattress is way too soft with little to no support. It is hot. To me it feels like I'm sleeping in a swampy mess. I would not recommend this mattress to anyone
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Posted by Jean
from Venice, FL
on January 4, 2024
This mattress lost its shape almost immediately. With the sinkholes it looks like it is a 30 year old mattress. Do not waste your money. They did replace the first one but now I have to make calls after using the second one for about a year. I don’t know …
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Posted by Pat
on February 20, 2024
I wanted a top of the line that would last for 15 years. First year very comfortable. Every 6 weeks flipped and end to end. My hips began aching, pain unbearable BUT just on side one. When flip other side is very supportive. 6 weeks and flip back. After two …
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Posted by Bella
from Culpeper, VA
on November 15, 2023
I used to dread going to bed because of all the pain I would feel when I would lay down on my much more expensive, memory foam mattress, but when I made the switch to this Serta hybrid, I was so grateful! I lie down and fall asleep, right away, …
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Posted by Robin
from Haverhill, MA
on June 20, 2024
Have had this mattress for just over a month. Extra Firm?! It's already sagging in the middle. It's extremely uncomfortable and I have back and hip pain that I never had before now. I never had these issues with my old mattress (Sealy Posturepedic).
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Posted by Toni
from Phoenix, AZ
on June 21, 2024
We have two of the same mattresses each slept on for 2.5 years. One is fine, the other has a problem whereby the tufts are tied down with rosettes that have hard spots on hips and shoulders. Mattress Firm denied warranty coverage. Said C&W only covers structural problems. Paid $79 …
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Posted by Hannah
from New Castle, CO
on September 1, 2023
Sebastian was my sales person at Denver mattress in Glenwood springs. He did an excellent job!
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Posted by Bonita
from Tacoma, WA
on September 6, 2024
After the first 15 years we began to sleep 'solo', without our partner. I then rotated the mattress every couple of years, using every side. It performed well, even keeping a firm outer edge. Pillowtop caved in at the end, so I added plush pads, and got another 5 years …
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Posted by Greta
from Dallas, TX
on January 8, 2024
This bed has tons of motion transfer. My husband has restless leg syndrone and I can constantly feel him moving. Waking me up throughout the night. The first few nights of owning the bed it started dipping. I woke up with back and hip pain. The worst mattress I have …
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Posted by Jackie
from Jacksonville, FL
on October 22, 2019
The memory foam layer on this mattress is a joke. You can see you hand impression, but it offers zero support when you lay into the mattress. It provides no pressure relief and quite frankly feels like an overpriced spring mattress. Absolute waste of money, considering its less than 2 …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by Rachel
from Severn, MD
on March 4, 2024
We loved this bed the first 2 years. After a few years, the foam top deteriorated, left body imprints, and no longer supported us.
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Posted by Cheryl
from Phelan, CA
on June 15, 2023
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain …
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Posted by Lori
from Okatie, SC
on July 10, 2023
This was a good mattress until it started to dip in the middle
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Posted by Mark
from Phoenix, AZ
on July 25, 2023
My Southerland Essex mattress started to dip/sag in the middle and sides almost immediately after buying. No support whatsoever, It’s almost 1 year old and I am throwing it away. Goodbye to $1700. Funny how the floor model in showroom was so comfy and supporting. I honestly don’t think they …
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Posted by Daniele
from Omaha, NE
on May 9, 2024
I was a little hesitant to sleep on a more firm mattress. After several weeks on this bed I find myself looking forward to going to bed. As a mapped it's a great bed to lie in.
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Posted by Ryan
from Richmond, VA
on July 26, 2023
Brentwood Home claims their mattress cover is bamboo with wool lining. This is incorrect. The law tag states 100% polyester. Dealing with customer service is a headache. I strongly recommend avoiding this brand and their deceptive marketing practices.
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Posted by Carolyn
from Los Angeles, CA
on July 27, 2023
We wake up literally every morning and remark how phenomenal the bed is. We also do the same each evening as it is incredibly comfortable. This is worth every penny and more for the extraordinary value. We spend a third of our life sleeping in this bed and there can …
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Posted by Cathy
from Commerce Township, MI
on November 24, 2023
This bed felt wonderful when I first purchased it. But it quickly began to sink where I slept requiring me to change where I sleep on the bed. I bought this bed because it was a hybrid with a cushiony top and the traditional springs on the bottom. The support …
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Posted by Olivia
from Kansas City, MO
on July 28, 2023
This is the best mattress I've ever owned. I've slept on Justice mattresses for years however the older I get the softness level I need has Changed. There was absolutely nothing wrong with my previous Justice mattress I just developed bursitis in my hip and needed something a bit softer. …
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Posted by Kari
from Azle, TX
on July 1, 2024
We had the Purple 4 which was defective, but the areas that weren’t sinking had good support and were comfortable. I loved the bounce and general feel of the mattress. This Premier soft came with more than 1” of sinkage. You fall in a hole. Imagine laying in a hammock. …
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Posted by Melanie H
from Grand Junction, CO
on November 1, 2024
Had this mattress for 18yrs, it was perfect in every way. Finally gave out after I married a 250 lb. man, who was much too big for the poor mattress and it's softness. I have purchased numerous mattresses since and they are all horrible or don't last. The newest two …
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Posted by Kitryn
from Perkasie, PA
on July 10, 2023
BUYER BEWARE. Remember that Latin phrase "Caveat Emptor" that you hear when out making a HUGE purchase? Unfortunately, it didn't kick in for us a few months ago when we made the worst decision regarding a new mattress in our lives, the Estate Lifetime 10. First off, stupid us... don't …
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Posted by Harriet
from Racine, WI
on July 10, 2023
I purchased this mattress from Mattress Firm. I contacted them and they said I had a warranty on it. I did what they asked me to do and now I still have no resolution. The edge of the mattress has no support when you sit down. I purchased an adjustable …
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Posted by Lori
from Berthoud, CO
on March 8, 2024
1. My previous mattress was too soft and not supportive. 2. I found the excellent overviews of various mattresses on Goodbed.com and watched them many times. I narrowed my choice to the Albany hybrid medium and the Brenham hybrid firm. I studied the photos of Mike laying on the beds …
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Posted by Shannon
on January 18, 2024
Paid a lot for this mattress and had it for less than a year now and it's sagging on one side where my boyfriend slept very occassionally and really feels like it's 10 years old already, and on the phone for hours trying to get any response which feels hopeless. …
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Posted by Richared
from Southport, NC
on July 2, 2024
We purchased this mattress to replace our previous Stearns & Foster mattress which we owned for 15 years. Even after that period the old mattress was still comfortable to sleep on, but we replaced it as it became slightly soiled over the years and the new one was on sale. …
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Posted by Penny
from Oklahoma City, OK
on March 11, 2024
Our mattress has a pillow top and we cannot find a headboard that will accommodate the height. I hate it.
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Posted by Les
on September 11, 2023
The integrity of the mattress where we sleep is poor. We raised this with the manufacture after 6 months and they sent a rep out with a stick to measure the sag and said it was within the acceptable range. We have persevered and turn the mattress every week and …
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Posted by Lisa H
from Saint Joseph, MO
on August 16, 2020
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new …
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Posted by Jane
from De Soto, IL
on July 17, 2023
Both sides along the edge are breaking down, won't help to turn the mattress with both sides doing it. Down the middle there is a high ridge so it feels like you are sleeping uphill on both sides. Not impressed with this mattress at all at this point. Very disappointed …
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Posted by Rhonda
from Navarre, OH
on July 17, 2023
I called Mattress Firm who wouldn't help with the warranty because I bought it from their outlet inventory. I then called Beauty Rest who essentially said too bad. We don't care that a mattress less than a year old has a huge indentation on the side I sleep on. I …
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Posted by Reta
from Baton Rouge, LA
on January 21, 2024
This is a great mattress that has held up well.
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by Stephanie
on September 14, 2023
This is the worst mattress I have ever owned. The foam started to break down on the sides of the bed and in the area that I sleep immediately after purchasing it. After a few years, the area where I sleep became permanently indented. It has worsened my back pain. …
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Posted by CH
from Louisville, KY
on September 15, 2023
We are at year 5 with the mattress. I think our combined weight (around 300lbs) and a dog isn't a good fit for this mattress. I definitely can feel the difference when my partner leaves the bed, it's like I suddenly have support. We aren't experiencing pain for the most …
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Posted by Suzette
from Panorama City, CA
on July 4, 2024
Previously had a traditional queen size mattress & box spring. It was over 10 years old. I bought a full size Eastman House Haven Plush set. I like a medium firm mattress. That’s what I was expecting. I’ve had my new one a few months now. I immediately noticed that …
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Posted by Tina
from Dayton, OH
on January 23, 2024
This bed appears to be supportive but it did not take long before I was tossing and turning to relieve soreness in shoulders, back and hips. Side sleepers be warned. It also holds heat so you will be sweating constantly. Do not purchase this mattress if you are a side …
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Posted by Carla
from Katy, TX
on July 20, 2023
This has been the most comfortable bed I have ever slept on.
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Posted by Nicole
from Ashburn, VA
on August 6, 2023
Standard king size bed is 76" x 80" however a technician came out and measured it 75" x 77". This looks so tacky inside a well constructed king size frame. End result, this is actual size of their mattress. When making items that come in a standard size you don't …
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Posted by Tiby
from Chicago, IL
on March 21, 2024
Plus size, and usually underslept, I snore like crazy when sleeping on my back and can't sleep on my stomach for more than half an hour, so side-sleeping is my only chance. On my old mattress, a 10'' all-foam, every night was a torment ending with severe back and hip …
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Posted by Eric
from Waterbury, CT
on September 21, 2023
Bought this in 2017 when the company was still out of Westport, CT and had not been bought out yet. So maybe that's a good thing? Loved this mattress for the first five years. This last year, the canoes have deepened and my wife and I wake up with back …
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Posted by JK
from Watsonville, CA
on October 5, 2019
Should have gone with the Plush, however, when given the choice to exchange it, I was told the Plush is only 20% softer than the luxury firm. I would love is Saatva made an ultra Plush because I feel that marketing their Plush mattress as soft is misleading, per the …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Jim
from Sacramento, CA
on August 19, 2024
I upgraded my Beautyrest to this BRS900-C. It was a wonderful update. My old beautyrest was getting worn out. This one provided an extra firm platform. Lots of comfort for me. Highly recommended. I have been a Simmons fan for years. The Sealy Posturpedic wasn’t a good product, and didn’t …
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Posted by Kathrin
on January 31, 2024
I love the 2000T bed so so much. It feels like being weightless. No more shoulder pain of stiffness the next morning. If you want to spend a little less (but still very pricey), is the bed “Eala” from the Hästens line. It also has the weightless deep bounce while …
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Posted by Jeff
from Dornsife, PA
on January 12, 2020
After two years, I now have a crater in the middle of the mattress that sucks in my body, resulting in backache and a poor night's sleep. I will review the warranty today--very disappointing purchase.
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Posted by Aleksandr
from Arverne, NY
on August 20, 2024
I bought ajustable bed from ergonomotion arround 10 years ago. After 5 years electronic and remote stop to work and has changed $$$. Another 5 years new remotes stop to work. Ergomotion want to charge $1500.00 for replacement. ( I got an offer to buy new beds $1500.00 because no …
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Posted by Victor
from Grand Island, NY
on April 7, 2018
This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have …
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Posted by Kathy
from Marinette, WI
on May 1, 2023
This was by far the most expensive bed we have purchased and it failed within 2 years times. We have reached out to the manufacturer several times to start a warranty claim and have been lead down an endless trail of tasks to complete. Multiple photos and measurements proved our …
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Posted by Michael
from Las Vegas, NV
on October 3, 2023
This was the worst mattress I’ve ever had. Period. I had this mattress for 5 years and since the day it was delivered it’s been absolutely terrible. Stiff, squeaky, zero support. This mattress literally has nothing good about it. Finally getting rid if it and never buying a Sleepy’s ever …
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Posted by Georgia
from Palm City, FL
on March 26, 2024
Prana City mattress has denied any warranties coverage, we’ve owned this less than one year. Too expensive to have issues with a new mattress, next time will buy a different well - known brand that honors it’s warranty
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Posted by brian
from New Castle, IN
on September 19, 2019
When we purchased these horrible beds we were told we could return both of them for a full return if we were not happy with them. We purchased a twin xl and a full because we are using 2 adjustable bed frames. These beds are absolutely horrific. When we called …
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Posted by Kate
from Bridgeport, CT
on September 24, 2023
We were excited when our new Saatva Plush Soft Mattress arrived. I had read hundreds of reviews and learned that many people who had initially ordered the Luxury Firm had either exchanged it for the Plush Soft or wished they had started with the latter. Knowing that my husband and …
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Posted by Ron
from Rotonda West, FL
on September 23, 2024
Only have had this mattress for 6 months, but couldn't be happier. Love the comfort, spent a lot of time trying to decide, wished I would have bought it earlier. It has been so comfortable.
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Posted by Mark
from College Station, TX
on April 11, 2018
Tried one in the showroom and thought it would help support and was comfortable but once we received our shipment this bed has been nothing short of a disappointment! Can't sleep all night because of back aching. Purchased a 4 1/2" topper and it is still somewhat uncomfortable. Would not …
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Posted by Rebecca
from Mc Kees Rocks, PA
on December 7, 2023
I bought the Grand Legacy king size mattress from White Dove from Levins furniture. Had I known that their warranty came from White Dove and not backed by Levins, I would have never bought this mattress and spent over $2,000 on it. I have a spinal cord and rib injury …
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Posted by Rocco
from Newton, NJ
on February 2, 2024
I purchased this mattress after sending back a Saavta classic luxury firm very well made but way to hard , this hybrid medium is just what I was looking for. Sleeping all night in complete comfort, it’s just right not to firm or soft. It’s an excellent mattress for a …
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Posted by Michelle
from Tucson, AZ
on March 27, 2024
This mattress was great when we first bought it. Within 2 years it looks horrible, springs are popping out. Mattress Warehouse refuses to warranty it because I moved. The manufacture, Mattress Tech Owner, Lee offered to give me a price to replace it but never called me back, and now …
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Posted by Sally
from Wilmington, NC
on October 19, 2018
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live …
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Posted by Lauren
from Islesboro, ME
on September 25, 2023
I wanted to love this mattress, but after 1.5 years with it we are finally getting rid of it. It’s like sleeping on a rubber band (another user said the same) there’s no support, my hips sink in (on side, back, and stomach) and at the same time it creates …
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Posted by Jim
from Prospect, KY
on August 14, 2017
After 3 months of use I felt that I was rolling off of the side onto the floor. The store has a return policy and we will exchange it for another brand.
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Posted by Ryan A
from Perrysburg, OH
on April 25, 2019
I have a waterproof cover and rotate the mattress quarterly. This mattress is amazing. This is a soft mattress but that’s what I wanted and love it! My mother wanted a firm mattress and bought the new iComfort 500 and loves that!
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Posted by Jaycie
from Fort Bragg, NC
on July 9, 2024
Every morning I would feel like I had been in a car wreck with how badly my neck and back hurt. The worst mattress you could possibly get
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Posted by Trixie
from Kalamazoo, MI
on August 21, 2024
We went out shopping for a medium firm mattress. The store we shopped at have very few mattresses available for testing. The salesman insisted the Lexington Firm (custom made label for his store) would be perfect for our needs. It was like sleeping on a rock. Neither husband nor I …
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Posted by Maria
from Fayetteville, NC
on December 10, 2023
Every person who comes to visit and sleeps on this mattress say it’s the best mattress and sleep they’ve ever had.
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Posted by Debbie
from York, ME
on August 11, 2023
The mattress was a little to firm for me. So I got latex topper which helped a lot. I noticed after a year I could see impressions on the bed. Two years later were uncomfortable on this mattress due to pressure points on shoulders and hip. Thought it was the …
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Posted by Barb L
from Saskatoon, SK
on October 1, 2023
I've had this in my guest room for about 5 years and everytime a guest mentions what a wonderful wakeup they had, I keep planning to sleep in it myself but have not done so yet. Most recently my 80 year mom who has hip and back pain said it …
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Posted by Elena
from East Northport, NY
on October 5, 2023
I loved this mattress and there was no issues with sagging. I discovered that the mattress top had pulled in my partners side and had started to pill slightly on my side. Also small holes had appeared in the tufted parts. I was so disappointed. Warranty claim worked out fine …
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Mel
from Fort Pierce, FL
on December 16, 2018
This mattress leaves impressions of our bodies...It feels like sleeping in a coffin! I have to pull myself out of the "hole" each morning and my back aches tremendously from it! It was okay for about a year before the impressions began to show. There is a hump in the …
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by D
from Ocala, FL
on October 13, 2023
This mattress and boxspring set is terrible. I am 6', 160 lbs. By the first year the mattress had sunk in and is completely uncomfortable. By the second year it's worse. We've had this bed about 2.5 years. When the bed is made you can see the depressions. There is …
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Posted by Ryan
from Moncton, NB
on December 11, 2023
My partner and I, 28 / 32 years of age, both under 200 lbs, bought a brand new Stearns and Foster mattress with box spring and frame, and it is giving us both serious back and hip pain. We struggle to get to sleep. We struggle to stay asleep. We …
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Posted by Robert
from Perris, CA
on October 14, 2023
I've submitted a claim on this mattress, but having issues getting simmons to honor wattanty. Also I've been in contact with sit & sleep To honor warranty, but having problems.
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Posted by Phyllis
from Dayton, OH
on December 2, 2020
Bed / Mattress separated from frame and despite the fact that we had reciept, company Refused to work with us or the Company we purchased from.
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Posted by Rick
from Mission Viejo, CA
on August 14, 2023
I like it. the foam surrounds me- rotate the bed its helpful. 6 years in not like nee but still good
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Drew
from Denver, CO
on September 30, 2023
We purchase this mattress November of 2019. We spent alot of money on this, for us spending $3300 on just a mattress was unthinkable. My wife had back and hip surgery and we were trying to find something that was a good fit for both. We rotated the mattress per …
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Posted by Rachel
from Montreal, QC
on December 17, 2023
So, this mattress has been good to me for 10 years. I think I bought it at Dormez Vous in Westmount (Montreal) Quebec. I'm 5'3", 128 lbs, side sleeper/back sleeper, sleep generally close to the edge, and am always cold at night. It has a mattress protector on it and …
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Posted by Joyce
from Antelope, CA
on January 22, 2023
Posted by Chad
from Houston, TX
on February 10, 2024
This is my second king koil. The 1st one I had 15 years was amazing. I upgraded to the most expensive this time and it’s been horrible. I’ve tried to get the manufacturer to replace it and they have been no help. I will never buy from them again. So …
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Posted by Von
from Milbank, SD
on October 27, 2023
I bought the mattress in January 2009. It was the mattress that I liked the best in the furniture store that was within my budget. It barely made it to ten years before it got a permanent indentation in the middle. I put up with it that way for a …
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Posted by Lin N
from Tampa, FL
on October 28, 2023
This inner springs have given way on both sides, causing much hip pain. Reason for replacing. Side sleeper, on king bed.
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Posted by Frank
from Syracuse, NY
on October 22, 2023
I purchased my first Grand Palace king size mattress several years ago. It lasted just over a year and begin to lose support significantly. Began process of filing a warranty claim. After a few months the mattress was evaluated and found to meet replacement requirements. A (new?) mattress was eventually …
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Posted by Catherine
from Hudson, NY
on October 29, 2023
This mattress smells awful despite it’s been airing out with the windows open and the clean air machine on high….they want you to keep it for 30 days and then I have to pay the return shipping! From all the reviews I see that this is and has been a …
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Posted by Melissa C
from Albuquerque, NM
on March 20, 2012
After sleeping on the bed for 3 nights I was ready to return it no one ever told us about the "air cells" in the mattress the bed was rock hard! I called in and the rep said I needed to "walk" on the the bed to break it in …
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Posted by Kathy
from Liverpool, NY
on November 9, 2024
At first my husband and I liked this mattress very much. After two years with the Mattress(we have an adjustable bed frame, ) now there is a visible lump in the Mattress. It is so bad that my husband has chosen to sleep in the spare room. That mattress hurts …
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Posted by Linda
from San Jose, CA
on July 16, 2024
Had this mattress 4 years and it’s as perfect as the first night, no dents or sagging. I used to wake up several times a night on my Beauty Rest mattress but this mattress is so perfect not too firm not too soft and like the beauty rest you won’t …
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Posted by Rachel M
from Portland, OR
on October 21, 2023
Don't buy this mattress, or any product from this company. I bought a very expensive hybrid mattress from this company. The sales rep talked a big game. It sagged within months, and the warranty doesn't honor anything below a 1 1/2" sag without pressure -- that's huge! Mine sags 3/4" …
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Posted by Connie
from Ontario, CA
on July 1, 2019
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and …
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Posted by Robert
from Signal Mountain, TN
on February 13, 2024
The Purple brand has been a huge disappointment in the long run. My wife and I extensively tested several brands at the store and Purple seemed to edge out Tempur-pedic in terms of comfort and price. The bed was great for the first 6 months or so also. I compared …
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Posted by Tess
from Framingham, MA
on August 21, 2023
I bought this mattress through a furniture store, they came and installed. First year the mattress was comfortable, but getting into the second year I was waking up with sore back and stiffness each morning. It got so bad that it has now developed into nerve pain in my left …
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Posted by Greg
on December 25, 2023
I have traveled a lot and slept on countless beds. This bed is better than all of the others. My wife feels the same way. It’s support is perfect yet it is so plush, somehow at the same time.
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Posted by Kevin
from Bradenton, FL
on November 2, 2023
I rarely have guests and still bed 2 sunken bed 3ok. Bed 2 had been used maybe 100 days in 10 years. Sunken in. Bed 3 not bad. Used maybe 30 times. Beds 2 and 3 have been sunken in for at least 5 years. 1 way 240 lb. All …
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Posted by Tim
on November 3, 2023
This mattress is amazing. Never thought that a memory foam mattress could be adjustable. Very smart design and yeah provides great comfort support. Got it during the Labor Day period. Definitely a much buy.
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Posted by Wanda
from Saint Louis, MO
on August 22, 2023
I bought a Luxury Firm after doing a ton of research. It's horrible. Purchased in March, now it is August...I can hardly sleep on it. One side sags at the hips the other supports the pelvic region but is so hard creates pain both in lower back and shoulders. I …
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Posted by J
from Katy, TX
on August 29, 2014
Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service
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Posted by Rita
from Roanoke, VA
on July 3, 2014
Wonderful mattress. Would recommend to anyone.
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Posted by Russell N
from Los Altos, CA
on December 6, 2009
Just bought this mattress...our first new one in over a decade. It's nice and soft with the pillow top, but still supports you with the deeper layers. So far, we are fans.
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Posted by Mike J
from Westerville, OH
on November 20, 2013
Never again. I will never buy any product made by this company. Ever! I was convinced by the salesmen at Sleepys and fell for there ploy. I will not make that mistake again.
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Posted by Rick S
from Las Vegas, NV
on November 5, 2023
We had owned this bed before a fire trashed our whole house. Then to go for a year on an air bed was tough, never slept as well as on our Purple! Took almost a year to get back in the house and we are so thankful for getting our …
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Robert W
from Palm Coast, FL
on September 18, 2011
I had 16 beds in 12 years. They were just OK except a Simmons Beautyrest World Class.that came with a furnished apartment. When I moved to a house, I was about to buy a Simmons for $1200 when I found this floor model $900 Englander and $400 bed on sale …
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Posted by Joshua
from Fort Myers, FL
on August 14, 2024
i just purchased this mattress, I will say I love my mattress, I went with premier rest. mainly because im a heavier weight 285 pounds. I previously had a tempurpedic, was a good mattress but i did not realize and thought i was told by my salesman that tempurpedic last …
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Posted by Edgar W
from Saskatoon, SK
on May 12, 2013
Has a synthetic odour. I see lots of people complaining. They are also likely don't leave the house without a helmet on. Otherwise incredibly comfortable for this very picky sleeper.
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Posted by April T
from Grizzly Flats, CA
on June 10, 2013
Expensive and not worth a dime. The only part of the bed that has support is around the edge. If two people plan to sleep on this bed, plan on both being in a hole in the center of it.
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Posted by Steven R
from Sterling Heights, MI
on August 11, 2014
Not the cheapest, but definitely worth it considering you use it for hours every day. Don't cheap out on a mattress!
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Posted by Thelma
from Mount Pleasant, SC
on February 17, 2014
Never had a bed before that left impressions of where one sleeps. This mattress has a mound in the middle that would be difficult to roll over. Wish there was a fix for it!
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Posted by Gerald G
from Waterford, MI
on August 7, 2014
Need to sleep elevated because of vertigo - very happy with my choice.
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Posted by Cassandra J
from Ypsilanti, MI
on September 16, 2014
Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price.
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Posted by Diana
on September 15, 2015
Sags in middle. Store doesn't care
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Posted by Joseph
from Dry Ridge, KY
on August 25, 2023
This for me was similar to the Tempur-Pedic Proadapt, at least for the short time I tried it in the store. Whichever matress you buy I would recommend an adjustable base. While I know what is considered comfortable for sleeping is highly subjective, the adjustable base was was something I …
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Posted by Crystal
from Detroit, MI
on November 7, 2023
I hate spending money I try to save and take care of everything so it last for a long time so our bed was 15 years old and four kids later it had more wrinkles and bowed out then an elderly lady at bingo. Lol Sides ripping and time for …
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Posted by Noah
from Bridgewater, NJ
on December 29, 2023
This bed has always been comfortable and I’ve always loved going back into it knowing how comfortable it is. It’s one of the things I look forward getting back to especially after vacations, I’m like “I miss my bed” sometimes because it’s that comfy. I’ll probably get another Beautyrest mattress …
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Posted by Adam
from Wheaton, IL
on June 13, 2024
The mattress is very comfortable and great quality.
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Posted by Shawn H
from Detroit, MI
on August 5, 2014
Posted by Virgil
from Gurley, AL
on September 20, 2016
VERY hot. DOES NOT disperse heat at all. I can not sleep on it.
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Posted by Joni M
from Lakeland, FL
on February 21, 2015
This bed has no support. It sags like a thirty year old throw away!!!!!
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Posted by Milos
on January 1, 2024
Do not buy this mattress. It’s horrible. No warranty support. Very disappointed.
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Posted by Serina H
from Athens, AL
on January 26, 2017
I love it. The mattress is soft and comfortable and a great value for your money.
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Posted by Gabrielle
from Daytona Beach, FL
on January 19, 2023
After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After hurricane Ian used my previous mattress (mem foam) as …
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Posted by Margaret
from Philadelphia, PA
on February 28, 2021
This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
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Posted by Ben
from Clinton, TN
on May 24, 2022
We bought this mattress from Mattress Firm about 5 years ago. It has been the most God awful decision we’ve made. The mattress got worse with time. I will never buy another hybrid or memory foam mattress again. Finally pulled the trigger ona real investment in sleep (100% Talalay) which …
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Posted by Jamie
from Grove City, OH
on July 29, 2018
This mattress is just ok. I dont think It is worth the cost. I've been sleeping on it a month now. It definitely sleeps hot. I'm usually a cold sleeper but find myself waking up sweating. It's pretty responsive. I can roll over and find my sleeping dent goes away …
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Posted by Mike
from Highland Park, NJ
on August 14, 2020
We bought this mattress at Mattress Firm based on the salesperson's recommendation. It is the worst mattress that I have ever slept on. It hurts my knees, hips and back while sleeping. I wake up stiff and sometimes have back spasms. We paid a decent amount of money for it …
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Posted by Linda
from Duncanville, TX
on October 28, 2022
The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not purchase this bed again.
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Posted by Xela R
from Clintonville, WI
on June 29, 2025
I absolutely loved this bed. I received it slightly second hand, it'd been a guest bed that had been purchased new not long before we received it. It was perfectly firm yet soft in that now matter how you slept it contoured your body and supported your spine perfectly. It …
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Posted by Jane
from Fort Wayne, IN
on June 30, 2025
Owned a queen size Big Sur with baffles (waveless) from 1985 through 2010. While moving it (3x) was a hassle, I have NEVER had better sleep. I am a light, side sleeper. I toss and turn on every other kind of mattress, but not this one. No hot spots, no …
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Posted by Kevin
from Houston, TX
on July 2, 2025
Had this bed for a year now. Was given to me. It actually sleeps very good. Slightly on the soft side. Bed is 10years old and still no sag.
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Posted by Nancy
from Woodstock, GA
on February 23, 2025
I purchased this mattress and it was great for about 2 weeks. It literally sags where I sleep and has continually gotten worse. It was replaced once by Mattress Firm (they said it was possibly defective) and the replacement has done the same thing. I have been sleeping on it …
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Posted by Joe
from Cape Coral, FL
on September 14, 2025
I have woken up with less back and hip pain with this Restore Plus Cool than with my previous Saatava Loom & Leaf. Sleeps cool. Takes time to adjust to this mattress, don't give up it's worth it.
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Posted by Patrick
from Baltimore, MD
on April 12, 2023
This is an awesome mattress. I've gotten so many restful nights' sleep on this mattress.
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Posted by Scott P
from Logan, UT
on July 7, 2025
Since I had been using the previous traditional inner spring mattress, that I bought used, for about 8-9 years I figured it was time for a new mattress. This one started out great! Firm, flat, comfortable and seemingly affordable. It didn’t take but about 6 months for the edge to …
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Posted by Ophelia o
from San Antonio, TX
on July 7, 2025
My wife and I were assisted by Diego Corrales at Denver Mattress co. I was impressed with his knowledge of each bed on site that he had us try out. Loved that he didn't pressure us to buy the most expensive mattress. We were able to purchase the Restore firm …
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Posted by Joshua
from Pinellas Park, FL
on March 1, 2025
Definitely a lot firmer than my memory fome Mattress Really firm I have to add A. Piece of fome On top Then pay $200 mattress. Cover on top to make it just right. Before what I paid for it I cannot complain it is brand new
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Posted by Sherry
from Nashville, TN
on June 26, 2025
I've owned this bed for 6 years and 2 months. The mattress does need to be rotated often so that the lumps don't develop over continued sleeping in the same spot. Once they develop, they are there. The feel is ok. Not the best, but doable. I don't get much …
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Posted by Juan
from Seabrook, NH
on March 17, 2023
I love my new Spring Air Mattress! My previous bed left my arms and hips numb, often interrupting my sleep. This new Chattam & Wells mattress has enough support to keep my back aligned without the pain I’m the hip and shoulders. Highly recommend this mattress.
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Posted by Ruth
from Fort Wayne, IN
on August 5, 2016
They say there is only a 50 day warranty now that there is something wrong with the bed. But whenI bought it they said there was a 5 year warranty.But American Mattress will not replace it.
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Posted by Mike
from San Antonio, TX
on March 5, 2025
The pillowtop developed deep depressions within a year after our purchase. The fact that is was a clearance item at Mattress Firm should have been a clue. This was a big mistake.
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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Posted by Jackie
from Albuquerque, NM
on April 30, 2017
I would love, love, love this mattress if it were as soft as the mattress I got to lie on in the showroom. While long lasting (it's been at least 5 years I've owned this) and beautiful, it is just too hard for me to be 100% The past few …
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Posted by Julie
from Paducah, KY
on March 21, 2025
This has Been the worst purchase of a mattress I have ever made I like a firm one so choose this as it did seem firm for about a week , the sagging in this mattress on both sides has led to a massive hill in the middle of the …
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Posted by Kristy
from Garretson, SD
on March 13, 2025
Our system is 14 MONTHS old and is absolutely horrible. We have contacted them on multiple occasions and they just give us more "padding" as they call it (it's a sheet of crappy material) and tons of spray glue. It fixes the problem for like a month, then, the issues …
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Posted by Kenny
from Hicksville, NY
on March 25, 2025
purchased from Macys brought warranty waste of time .Called for escalation with beauty rest another wasted of time. My split seams don't matter I have had them check the mattress several times. Think twice before dealing with them or Macys.
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Posted by TERRY
from Jeffersonville, IN
on March 27, 2025
Gina Bacci9:39 AM I was treated Very well, I'm well pleased with Denver Mattress and the very helpful lady that waited on me. I will be back. Terry Jellison
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Posted by Debbie
from Grosse Ile, MI
on March 21, 2019
We wanted to purchase a product made in Michigan so we traveled 3 hours to Jonathan Stevens. About 5 years ago I slept on one of their mattresses at the Amway Grand and it was one of the most comfortable mattresses I had ever slept on. Fast forward to 2019 …
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Posted by Sara
from Greensburg, PA
on April 28, 2025
I am in love with my new Serta X6 mattress. I love a firmer mattress and this does not disappoint at all. I'm waking up with less back pain and can finally sleep without being sweaty when I wake up. Love, love, love this bed.
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Dameion
from Gastonia, NC
on May 7, 2025
Since sleeping on this mattress I’ve developed consistent shoulder, hip, and back pain. The only time I’ve had a good night’s sleep is when we’re in a hotel or a different bed which is how I’ve come to realize this bed is a problem.
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Posted by Linda
from Fort Walton Beach, FL
on April 6, 2025
Now in my 60's with neck, back and hip discomforts, I wanted to invest in a good mattress that would aid in a better night's sleep and last for years to come. I did some research and chose the Stearns & Foster Lux Estate Cassatt - medium feel pillowtop. It …
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Posted by Peggy
from Eagle, ID
on March 11, 2017
Posted by Pamela
from Deland, FL
on April 2, 2017
I don't wake up 15 times a night since I have been sleeping on this mattress
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Posted by Kelly
from Hudson, FL
on May 12, 2017
I only weigh 115 pounds and am the only one who has or does sleep on this bed and when I am on it, I sink in a bowl. Hard to get out of and laying flat on my back is the only possible way and it's a killer.
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Posted by Kena
from Jerseyville, IL
on April 11, 2025
At first it was OK. After only 2 years we could feel every spring in it. It was squeaky when you roll over. You could feel the springs by touching the sides. Still looked excellent. The mattress was never jumped on or abused in any way. We are in our …
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Posted by William
from Seattle, WA
on May 16, 2025
We purchased the King Koil Sunset mattress from a local store and have had nothing but great sleep in it for the two years we've owned it!
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Posted by Brian
from Los Angeles, CA
on May 27, 2017
100% satisfied with my purchase. Best bed I ever had.
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Posted by Frank
from Leander, TX
on November 19, 2024
After just one year, the mattress had exhibited signs of diminished support. I should have returned it then. After 3 years the mattress had no support and has been a nightmare for my wife and me. I feel the construction of this mattress is very poor, especially the springs.
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Posted by Diane
from Oak Harbor, WA
on December 9, 2024
I bought an Englander "Nature's Finest" mattress years ago, and it conformed to our bodies after a few years and we just keept sinking in further over time. It became more and more uncomfortable to the point I have thrown my back out 2 times sleeping on it. I recently …
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Posted by Darian
from Phoenix, AZ
on December 14, 2024
Originally Purchased Bedframes and Split King Mattresses. ALL issues / problems were immediately remediated by Ghostbed Team. They shipped out new parts for Bedframe that were needed. I was initially NOT satisfied with the Split-King mattress (3D-Matrix) I selected and after ~90-days they swapped out another mattress type that was …
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Posted by Esteban
from Whitehall, PA
on December 15, 2024
I am a heavy side/back combination sleeper. So far it has been great. I wish it was not as expensive and I wish there was an option for a Firm Hybrid. Overall I am very satisfied so far.
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Posted by Gary
from Columbus, IN
on January 8, 2025
My thoughts. I feel like I went to a used car salesman. WAY too much money for this bed. Dips in the center and I can never get comfortable. I called 8 weeks after rotating it every week and they said that it can take 6 months to "break in". …
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Posted by Anais
from Ciales, PR
on January 13, 2025
Our bed was completely worn out after five years of use. I only weight 108 pounds, my husband 160 pounds. As per the manufacturer the guarantee does not cover the compression in the middle of the mattress, we estimate is around 2 inches lower. Was causing a lot of discomfort …
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Posted by Darin
from Rochester, MN
on January 15, 2025
I bought this queen mattress in 2010 for myself. Moved, got a king with my wife and this became our daughter’s mattress. She abused it, terribly, for 10 years, and it was still a very comfortable mattress. When she moved the mattress had to be disposed of because it was …
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Posted by Barry
from Greenfield, TN
on February 10, 2025
I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly …
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Posted by Sandy
from West Bend, WI
on May 31, 2025
Very disappointed in the quality of this mattress. Paid more for it in a furniture store thinking it was a good quality since it had the Scott name on it. In the year since I had it - the wear spots or there. I can't seem to get comfortable on …
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Posted by Linda
from Saint George, UT
on June 4, 2025
The mattress lasted 5 yrs. Time to buy another one and for the cost we paid for this mattress and its inability to last 12 yrs according to your recommendations, my husband and I are extremely disappointed. We will be looking for a better mattress soon. It is saggy and …
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Posted by Steve
on June 1, 2025
We were amazed how well we slept and how comfortable this mattress was when we first got it. Even now, approaching eleven years of use, this mattress continues to be the best we have ever encountered. We just returned from a small vacation at a luxury with incredible bedding and …
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Posted by Beverly
from Paso Robles, CA
on May 25, 2025
Absolutely love this mattress I sleep more sound than I have in years. I’ve told my husband we will call it the coma.
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Posted by Lori
from Bellefonte, PA
on August 13, 2025
This bed is amazing! I have had trouble sleeping my entire life, but from night one on this bed I fall asleep faster and never toss and turn anymore. I had used a memory foam for the past 15 years, so I was hesitant to try a hybrid. Very glad …
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Posted by Kevin
from Southlake, TX
on June 16, 2017
The mattress is just the right amount of support and softness to give us a great night of sleep. I am really impressed with the quality and value. We let out a sigh of relief when we get into our new bed.
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Posted by doug
from Spring, TX
on May 25, 2017
I was in the waterbed industry years ago and have met the owner, Ron Larson,I have stayed near the bedding industry but have never gone away from flotation sleep. I have continued to recommend softside waterbeds and only Land and Sky. That now will change. Recent problem was basically ignored …
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Posted by nenegoat
from Woodbridge, NJ
on August 31, 2025
My experience with this mattress has been satisfactory, for the eleven years we have owned it. What we did do was put a 3 inch foam topper on it when purchased. Not only does the mattress still look new, it's form has held up longer, using the foam topper. We …
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Posted by RL
from San Clemente, CA
on July 4, 2017
This mattress wore out almost immediately! Diamond customer service is a joke! Called customer service. They said we need to sleep in middle of bed to even out gully in mattress. They blame defeats on customers! The minute you start to sleep on mattress it breaks down. Have a few …
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Posted by Bryan
from Thousand Oaks, CA
on September 27, 2017
The bed is literally falling apart. The foam "springs" have completely failed in an area over 1 foot by 1 foot and also completely failed at the edge. With even 2 pounds of force, the bed sinks in 3-5 inches. Support is a nightmare. First they just ignore you and …
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Posted by Tammy
from Belle Vernon, PA
on September 1, 2025
For the money they charge for this mattress, it has been terrible. As others has stated in their reveiws, it starts sagging in the middle. Mine was way before 6 months and I was faithfully rotating and taking extreme care of it. I have a Sealy Hybrid Mattress and have …
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Posted by JB
from Phoenix, AZ
on June 24, 2025
I bought this bed from a friend when it was less than a year old to use in my guestroom. Although it had not had a lot of consistent use, all of my guests have all reported that it was comfortable (ages range from early 20’s to mid 40’s and …
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Posted by Gabrielle
from Crestwood, KY
on October 27, 2017
This bed is killing my back and, although we tried to return it 2 nights after purchase, there is a no return policy. Do NOT buy from Bowles!! If the bed doesn't work out for you, too bad. You may have spent a lot of money, but you are stuck …
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Posted by Manoj M
on July 15, 2015
Gods back support, very firm. Not too warm. Brought this after the old Simmons beauty rest for worn out. Big change in the quality of the sleep. Could have better edge support though.
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Posted by Beth
from Eden, NY
on December 15, 2015
Highly visible center sagging after only four months use by a 150 lb single sleeper. This mattress needs to be replaced after two years use. Very disappointed in the quality and construction. Purchased a Serta on the basis of mattresses at Hampton Inn hotels.
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Posted by Endee G
from Newport, RI
on June 18, 2016
Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to …
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Posted by Joan B
from Santa Barbara, CA
on May 9, 2017
This mattress buying stuff is hard. This was no easy task or fast. I took my time..I can without a doubt tell you I have found the bed. THE ONE, I tried many, ones with springs, ones with wrapped coils, ones with more stuff. Some cheap, some more expensive..But the …
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Posted by Andy
from Calgary, AB
on September 9, 2015
We loved the bed when we first got it but it has become much softer and less supportive over the 2 years we have owned it. We are thinking that we are gong to need to replace the mattress soon even though it is only two years old. Disappointing!
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Posted by Shirley
from Westville, NJ
on November 4, 2014
Buyer beware, although the website currently tells you only that they use a "natural thistle fire barrier with a bit of polyester", there IS something else in the fire barrier. I started having lung irritation after taking it out of the plastic and this irritation is consistent with my experiences …
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Posted by Jyuric J
from Portland, OR
on November 15, 2014
Had it 8 months and wish I would have kept my old 15 year old Beautyrest. Sleeps about the same without the huge price
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Posted by Rosalie S
from Henderson, KY
on November 17, 2012
DO NOT PURCHASE THIS MATTRESS! After 6 months the mattress begins to sag and Spring Air gives you the run arounds over the warranty of the mattress. There is a 2 inch sag and my husband and I have to put pillows between us to keep from rolling on top …
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Posted by Lauren A
from Scottsdale, AZ
on June 13, 2011
First, DON'T shop at SLEEP AMERICA. Once they have your money, its hard to get service. The Serta mattress/box came too high and WE had to tell them about a low profile box springs. Then they forgot to schedule the switch. Then, two months later, the mattress failed with dips …
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Posted by Denise P
from Mount Pleasant, MI
on October 11, 2012
I bought this bed at the end of June and it is now October 11, 2012 and there are two definate inpressions where we sleep. The memory foam has done lost it's memory. For the money we paid for this high end matress it should have lasted 3 or 4 …
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Posted by Karla R
from Kearny, NJ
on October 16, 2012
After sleeping in the same, cheap spring mattress for 5 years, we really enjoy the icomfort. The first night it was different. Since the mattress is new, it felt hard. But today will mark the 4th night sleeping on it and I must say I slept like a baby last …
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Posted by Kathy B
from Belleville, IL
on November 7, 2012
I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the …
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Posted by Judith S
from Palos Verdes Peninsula, CA
on March 17, 2013
Fantastic service and attitude toward the customer. Needed to make an exchange and the company executives called me personally to explain why the full size I ordered was slightly smaller than I thought it would be. It was too short for my 6ft husband and they explained that they allowed …
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Posted by Patrick P
from Huntsville, AL
on March 16, 2011
Hand down, the best mattress I've ever had. I wouldn't give Serta or Simmons or Sealy another dime of my hard earned money again knowing that Englander is available. The only other bed I'd consider is a Stearns and Foster or Tempurpedic. We are about to buy the exact same …
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Posted by Lisa
from Milwaukee, WI
on March 13, 2017
Bad back issues because of sagging. After many doctor visits, chiropractor, physical therapy, an ER visit and many massages I realized that everytime i went on vacation for a week my back was better....because I wasn't sleeping on this mattress. I wish i would have never purchased this mattress. They …
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Posted by C
from Ronda, NC
on April 19, 2017
I purchased our mattress at the East Wilkes High School Athletic Fundraiser. The mattress that we'd been sleeping on felt like sleeping on a board compared to the sleep we get with this mattress. It was more expensive than I had anticipated but school staff/employees/students received a discount. I'm extremely …
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Posted by Rob
from Spruce Grove, AB
on June 14, 2017
Do not buy this mattress . probably one of the biggest rip-off I have ever had in my life. The worst customer service ever. I am from Edmonton Alberta Canada and the mattresses are made in my city. When I talked to the manufacturer I felt like they were laughing …
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Posted by Debi
from Blowing Rock, NC
on June 21, 2017
I would never, ever do business with this company again. Our mattress is still under full warranty and over the past month, I can't seem to get anywhere with this firm. They have no intentions of honoring their warranty. They do not return telephone calls. They say one thing and …
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Posted by Sergio S
from Huntington Beach, CA
on November 28, 2011
We purchased a Custom Comfort mattress in the past that lasted over 15 years without any problems. We thought that we should chage to a new foam mattress and purchased a Serta foam mattress from LEEDS MATTRESS. The Serta lasted one year before falling apart and developing a huge void …
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Posted by Desiree S
from Callander, ON
on February 1, 2012
We bought a King Size Serta Trump Mattress and within 14 months it had an inch and three quarter body impression! My husband and I are neither obese people. We did not qualify under the warranty for a replacement mattress because of the fact that I cut off all the …
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Posted by Steve P
from Redding, CA
on April 14, 2012
If you don't weigh 200lbs the bed will feel like a brick, I slept on this bed for almost three monthes and experienced pain every night. When I stood on the bed it appears extreemly soft because all my weight is in one spot. But when by weight is distributed …
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Posted by Susan H
from Spartanburg, SC
on November 28, 2010
We purchased the complete set from a local retailer. After less than 3 weeks both sides there were sags. Contacted the retailer and they said Stearns & Foster would do nothing unless it was over 1.5". Well, our right now is 1". I was not informed prior to purchases this …
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Posted by Tracy F
from Surrey, BC
on May 7, 2012
My chiropractor told me I needed to get a new bed. This one is expensive but saves me money in the long run - I hope! Either way it's the most comfortable bed I've ever slept on and I travel for work - so hotel "fancy" beds are the usual. …
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Posted by Eric B
from Grasonville, MD
on July 8, 2012
This bed is not for everyone and it is firm. I have two herneated disks in my lower back and I am in constant pain so finding a comfortable bed is difficult to say the least. This bed is amazingly comfortable. I had to return two other beds because they …
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Posted by Laura N
from Tomball, TX
on July 8, 2012
The bed is much harder than it was in the store and does not conform to our bodies. I wake up with backaches almost every morning. There is also an indentation on my side of the bed. REALLY!! and we have only had it for 6 weeks. We are returning …
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Posted by Suzanne C
from Wilmington, NC
on August 26, 2012
We started out buying the king size Genius and absolutely hated it! Way too firm. We returned it after the evaluation period and got the Savant, which I believe used to be the Revolution. We've only had it a week, but it's great! I never wanted a memory foam as …
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Posted by Sheri
from Dana Point, CA
on March 25, 2023
Never thought we'd spend close to $10000 for a bed but when we tried out the "Smart Life" split head mattress in the showroom we were amazed how comfortable it was. When we laid down we were surprised to find it had "body sensing technology" which recognized our sleep position …
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Posted by Deb
from Waltham, MA
on March 27, 2023
Absolutely love this mattress! Super soft with the right amount of firmness. I get the best nights sleep of my life now. Thank you Chattam & Wells!
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Posted by Debbie
from Repentigny, QC
on June 4, 2021
I am returning it because I can't imagine sleeping on that bed for the next 20 years. Feels like your going to fall off of the bed when you are on the side. Me and my husband have had sore backs since we bought this mattress.
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Posted by K W
from Spring, TX
on June 15, 2013
Since getting my Saatva Plush Soft Mattress, my wife and I are sleeping more comfortable and relaxed getting a good nights sleep, refreshed and ready for the next day. Initial concerns involving delivery were addressed and given top priority by Ed Brians (one of the owners) who personally called me …
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Posted by Susan
from Rutherford, NJ
on May 9, 2017
We have owned this bed for 2 years this June. We only sleep on it 2 days a week as it is in our vacation home. After 2 years (at total of 208 days) the bed is totally collapsed.
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Posted by Diane M
from Lewes, DE
on August 23, 2013
Based on a suggestion from my chiropractor, we purchased this mattress about five months ago. Because I have a 'bad back', we went beyond the 30-day return cutoff, blaming my back and not the bed. This bed has never felt comfortable and my assessment is that it is too soft. …
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Posted by Randy P
from Colorado Springs, CO
on November 28, 2013
We've had this bed for 9 years now with everyday use. I've slept in just about every other kind of high-end bed in luxury hotels, etc., and not one of those beds has been as refreshing and comfortable to me as the C&W. I can't wait to crawl in at …
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Posted by Terry
from Monroeville, PA
on March 12, 2014
I had this mattress set for less that two weeks and it started sagging. By week four it had sagged by two and a half inches. I was really hoping this mattress set would be great for me. It has been a nightmare. I had to spend another $500 plus …
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Posted by Kathy
from Rochester, NY
on September 13, 2017
This Vera Wang mattress about four years old was not right from the start. I would have not kept this mattress if it were not for I had already did one comfort exchange. I can feel myself bottom out feeling the firmness of the springs in the mattress. The mattress …
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Posted by B
from Fairfax, VA
on June 3, 2014
This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the …
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Posted by Tom
from Chico, CA
on September 10, 2017
Hump in the middle of this eastern king mattress . We previously had a Lady Englander Eastern King which we had for 18 years. If we knew what we know now, we would have kept the old one. We tried contacting Evans Furniture in Chico as well as sending the …
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Posted by Karen D
from Dallas, TX
on March 8, 2015
My husband and I were in the market for a new mattress. We knew the pressure relieving benefits of 100% natural latex and knew we wanted that. We did some research online and found Plushbeds to be the best. When I say research, I mean we really did our homework …
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Posted by Deanna
from Wyoming, PA
on April 3, 2015
The bed seems great. I think the outstanding part is Naturepedics customer service. I can not say enough about it. I have a family owned business and thought that you would never receive such wonderful help from a big company, well not with Naturepedic. Maryellen went far beyond just helping, …
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Posted by Teresa M
from Takoma Park, MD
on June 28, 2015
I was very impressed with ordering this bed on line. The web site is easy to navigate and the the Saatva folks were there to help me through the process. I have just ordered my second mattress for the guest room. I know that I will get a quality product …
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Posted by Percy V
from San Luis Obispo, CA
on July 15, 2015
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers …
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Posted by Andrew
from Minneapolis, MN
on August 7, 2015
Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It …
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Posted by Robert
from Saint Augustine, FL
on August 19, 2015
I have several herniated discs in my back and suffer through a good night's sleep. My old Tempur-Pedic was great except it would get hot and certain extra curricular activities were difficult due to the sinking. When it finally reached it's due age I decided to try something new. After …
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Posted by Megan
from Melbourne, FL
on September 7, 2015
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you …
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Posted by Brian
from Augusta, GA
on August 29, 2016
Although we had never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. Never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. We compared specs …
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Posted by Susan
from Madison, WI
on September 1, 2016
I first tried the inception and had trouble with waking up sore and stiff the I was able to exchange during the 120 night. The company rep advised my local store person that I should get the primo sonno cushion firm as it would fit my needs and be an …
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Posted by Judy
from Heber Springs, AR
on February 9, 2017
I have slid off of this mattress several times as there is no support there. If I sit on the edge to get out of bed the danger is that I will slide off. It also has creaky noises. I am going today to buy another mattress and you can …
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Posted by Tyrone
from Compton, CA
on October 30, 2014
We have 4 other Diamond mattresses that we have been very pleased with so it was only natural that we went looking specifically for a Diamond mattress. After the third night it began to sag. We went back to the store where we bought it and they contacted Diamond for …
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Posted by Irene
from Bel Air, MD
on March 10, 2015
I spent $1000 on a spring air mattress expecting it to help me sleep better and last LONGER THAN A FEW MONTHS.I've tried to have them replace it but they tell me that almost an inch sagging in the middle is normal body impression after only A FEW MONTHS. They …
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Posted by Marc S
from Carlsbad, CA
on July 31, 2015
We have had the mattress for over a year now...it started out really comfortable, but in the last few months my body has created a deep impression on my side.
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Posted by Charles
from Wheaton, IL
on October 24, 2016
We found glowing reviews for Saatva on the web and decided to try it. We got the middle-firm mattress initially, and within the 90day trial period, there were depressions on the bed where my wife and I slept, and a noticable "cliff" in the center. We returned the mattress and …
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Posted by Julie
from Trumansburg, NY
on March 23, 2023
I am extremely disappointed in the quality of my "luxury mattress". A Chattam & Wells Grand Palace. I was sold on the websites claim for the high quality of manufacturing-being a craftsman myself it was important to me. I also was happy that it was made in America. The problem …
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Posted by CHARLES
from Asheville, NC
on April 10, 2017
I waited to make this review because we have purchased other mattresses in the past and after a few weeks they changed in feel. This mattress has given us many great nights of comfortable sleep and has not changed in feel. It is built so well and definitely worth the …
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Posted by Em
from Pittsburgh, PA
on February 23, 2017
Coming from a completely deflated experience with a king sleep number bed, this bed has made a world of difference in the quality of my sleep! The bed is solidly constructed and luxurious to sleep on. No more hip pain....greatly diminished restless leg syndrome too. I am a side sleeper …
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Posted by Richard
on February 16, 2018
Bought this mattress after many years of back pain following sciatica op. What wonderful bids there are on the Dormeo Website, showing the luxurious concept of the different stiffness of the foam springs. So thought about this mattress and saved up over a couple of years for it ( I …
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Posted by RICHARD
on August 19, 2020
My wife is disabled and deals with chronic pain. We purchased the bed for her as it seemed to offer fair support for me as well. For the first 3 years it wasn't bad but wasn't any better than a standard mattress at 1/3 the cost. The 4th year the …
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Posted by Brian
from Brooklet, GA
on March 23, 2017
Purchased this mattress due to price. When first purchased it, it was fairly stiff. Only after a year and a month of use, the mattress lost most of its stiffness, which is what I prefer. There was no sag however, but upon laying on it, it gave too much. I …
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Posted by Charles
from Reading, MA
on March 18, 2023
For many years I have got a new mattress, till now I finally found a bed that I wake up in with no back pains
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Posted by Eleanor M
from Calgary, AB
on February 3, 2013
I used to wake up at night all the time and had a lot of lower back pain and sore shoulders. This mattress kicks butt. The memory foam relieves pressure points. The pocketed coils confirm to my back. I don't have back pain any more. One problem is that the …
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Posted by Tyler
from Atlanta, GA
on April 18, 2018
My fiancee prefers a softer mattress, so we tried this one out. at first it wasn't too bad, but it very quickly became uncomfortable (220 lbs) for me, and is now uncomfortable for her as well. This mattress does not have the durability needed. If you can, definitely go for …
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Posted by Sharon
from Pueblo, CO
on April 18, 2018
Had a crappy mattress and needed something better after a surgery. Was reluctant but a family member encouraged me to get this bed. I’m so thrilled I did, I love it and 2 years in it still looks and feels amazing! Maybe a little hot but not sure that’s the …
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Posted by Sleepless
from Rochester, NY
on March 3, 2018
Breaks down too fast! Even though my mattress is a pillow top I hate it! It’s too hot and I can’t move when I get up! I’m a hairdresser can’t do this! I flipped it and now I’m sleeping on the wrong side and for the first time my husband …
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Posted by Bebe
from Woodland Hills, CA
on December 22, 2017
Last year around this time I trashed my back carrying around my 94-lb dog, who weighs not all that much less than I do, because she wasn't able to walk. Even after her surgery, I still had to absorb most of her weight for a few months. Anyway, I've been …
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Posted by Bryan
from Sherwood, OR
on January 24, 2018
Although the top cashmere layer feels nice I didn't notice it through the mattress cover and the bed sheets. The bed has a lot of give and feels soft when you sit up or lean into it significantly. The "inner layers" make the bed feel quite nice. My dislikes came …
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Posted by James
from Smithtown, NY
on January 29, 2018
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for …
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Posted by Brenda
from Cherokee Village, AR
on May 14, 2018
We purchased the set and within a few weeks, the box springs had a broken board inside it. The store replaced that immediately, but the overall comfort, appearance, wear, sag, etc. is horrible. We regret buying this set every day, and was told it was recommended by a doctor for …
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Posted by Roger
from Talala, OK
on March 19, 2018
Experience with this mattress after first five months, toss turn stomach back side. Try to finally fall asleep on outer edge,wake up in center ( low point). Wake up unrested. Expectations, when you travel by car on long trips, and pull in to a hotel or motel for the night …
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Posted by Donald T
from Calhoun, GA
on November 26, 2017
This mattres is no good and company doesn't stand by the warranty. The reason they say is because it has a stain but that has nothing to do with both sides of the mattress bowing out.This was totally a sham and the company that makes it as well they will …
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Posted by Patricia
from Hermitage, TN
on October 23, 2017
Posted by Shelley
from Minooka, IL
on October 8, 2018
We needed a new mattress for a while. We have both loved our new mattress.
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Posted by Ann
from Phoenix, AZ
on November 23, 2018
Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years …
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Posted by Dale
from Everson, WA
on November 26, 2018
Being 72 and having to turn it all the time is the s--rd. Wish I would have read reviews would have never bought. Such a large hump in middle of king bed I can hardly get to my wife to kiss he good night
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Posted by Jeannette
from Los Angeles, CA
on December 11, 2018
We purchased this mattress 3 years ago .for me and my wife .in the beginning when sleeping on it .it was perfect. But little by little we started waking up with back pain so bad .we had to go to the hospital just to get pain medacine.that didn't work .we …
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Posted by Eric
from Dallas, GA
on December 24, 2018
We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like …
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Posted by Juelle
from Germantown, TN
on August 22, 2018
We filed a claim with the retailer where we purchased the mattress and showed the two hollows that my husband and I were sleeping in with the island bump in the middle. Claim was denied. Very dissatisfied with this mattress and the non-existent customer service-
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Posted by David J
on April 29, 2019
It's very well made with high quality materials. It does tend to develop a rut where we sleep but it is not uncomfortable.
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Posted by Patricia h
from Orlando, FL
on April 29, 2019
I contacted Wink prior to buying my mattress to ask about the luxury firm mattress. I was replacing a Stearns & Foster firm and am a predominantly side sleeper. This is a very firm mattress, and very heavy (hard for one person to rotate) . After several months, I noticed …
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Posted by Georgette n
from Villas, NJ
on May 4, 2019
The Wink Bed mattress is extremely comfortable. It is soft and cushy on top which conforms to my body with great all over support. After trying almost every mattress in a variety of stores, the Wink Bed competes with the best at a much more reasonable price. It is very …
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Posted by Brad
from Cannon Falls, MN
on September 7, 2019
Tossed on a 3 inch topper and I can't wait for bedtime! The cats sleep with me and unlike the waterbed you don't feel them come and go. Even before the topper, the support is great!
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Posted by Jake
from Arlington, VA
on November 9, 2019
The other reviewers must have pre-existing medical conditions or they’re just full of BS. I sleep most excellently and wanted a firm yet supple mattress. This fit the bill perfectly for someone in good shape.
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Posted by Trevor
from North Vancouver, BC
on December 11, 2019
The morons at Restwell actually expect the customer to drop the mattress off at the warehouse for inspection when the springs broke along the edge and we made a warranty claim. Hey Restwell, what are we suppose to sleep on after we’ve dropped the mattress off? Oh, and how do …
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Posted by john
from Los Angeles, CA
on February 28, 2020
This mattress has led to overall lower back pain since I've owned the product. Although there is memory foam in the product, it acts more like a pillowtop. This mattress is rated as a medium but the springs really don't give. I feel like the mattress takes a firm spring …
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Posted by Mike
from Pelham, NH
on November 5, 2018
We purchased a Stearns and Foster Oak Terrace Mattress in December of 2017. It began sagging after only a month. Almost a year later it's worse. Both my wife and I weigh approximately 150 pounds. There is hump in the middle of the mattress, with sagging on each side. Sleeping …
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Posted by Lauren
from Fort Myers, FL
on September 6, 2020
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, …
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Posted by Marsha
from Coal Center, PA
on November 10, 2020
I loved this mattress from the second we laid on it. I did not feel one pressure point on any part of my body. I had such horrible back pain, but this mattress has TRULY given me years of pain-free nights. I am searching for another one exactly like it …
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Posted by marcos
from North Bergen, NJ
on February 17, 2021
Just to clarify I'm 5'8" and 315lbs First we start off bad, not once in the entire time you're in titan's website do they state when the matress is going to be delivered,only that the delivery is free. even after purchasing it, they just gave me a receipt and about …
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Posted by Charlie
from Fort Worth, TX
on June 10, 2018
I’m replacing this mattress today and could not be more excited! This has been torture for 2+ years and I regret not replacing it sooner.
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Posted by Jack
from Mountain Home, AR
on December 13, 2021
The mattress is about 5yrs old now, and still looks and performs as new. The salesperson Josh, had spent more than 40 minutes showing us different models- Memory Foam and regular mattresses. When I described some of my back, shoulder and hip pain issues he suggested a Hybrid. Due to …
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Posted by Marie “
from Schertz, TX
on May 4, 2022
The money I pay for the bed was well worth it. I had a good night sleep on it last night. Good experience
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Posted by Carol G
from Bountiful, UT
on September 16, 2022
My husband and I have a split king. I always wondered how his mattress could be more comfortable than mine. It didn’t make sense. We have the same type of mattress. One day I decided to wash all of the coverings. This mattress has an zipper so that is not …
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Posted by Eaner
from Iowa City, IA
on June 20, 2018
Didn't even have it 3 years and it's worn out! I don't have the receipt and even though on the tag it has a year of when it was made and delivered, It can't be warrantied without a receipt. I will never buy a Serta again.
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Posted by Mike
on March 10, 2020
Had the mattress two years. After 18 months it started giving us issues. We ended up having to sell it for half the cost we bought it. I thought we were lucky to get that. They turn the names over every two years and take the floor models off and …
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Posted by Doreen
from North Vancouver, BC
on November 17, 2022
We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had …
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Posted by Spencer S
from Los Angeles, CA
on January 4, 2018
I was talked into getting this mattress by the sales associate and the "sleep test" at the store I bought it. Ultimately I kept saying I like a firmer mattress. I did receive my new bed frame until nearly 60 days into my return policy so could only sleep on …
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Posted by Elaine
from Decatur, TX
on April 1, 2019
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our …
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Posted by Yolanda
from Visalia, CA
on December 18, 2017
My experience is back pain, neck pain, definitely need a new bed! Sears sucks no wonder you are going down!
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Posted by CAROLYN C
from Los Angeles, CA
on December 27, 2017
Had to have the first mattress replaced at the 30-day mark. The replacement has the same defect, just not as pronounced. It dips along the shoulder and calf area, but bows up in the middle; almost as if the design was intended to counteract the eventual denting in the middle …
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Posted by Michele E
from Cary, NC
on December 13, 2009
Very comfortable and like the cushion top. Note, we don't have a box spring.
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Posted by Ashley P
from Charlottesville, VA
on May 14, 2013
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft …
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Posted by SuperMom
from Cottage Grove, MN
on February 19, 2017
This mattress didn't last long at all. I've had it for 4 years and even rotating it every few months didn't prolong the life of the mattress. I can only sleep up to 6 hrs a night and still wake up with bad back pain
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Posted by paul
from Dallas, TX
on January 4, 2019
10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
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Posted by K
from Dallas, TX
on February 21, 2022
Foam top did not hold up well. Became permanently indented within 2-3 years. Difficult to move/reposition. Slept hot.
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Posted by Rosemary L
from Simi Valley, CA
on April 26, 2011
We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but …
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Posted by Jayden
from Kingston, ON
on November 3, 2022
Honestly it felt nothing like the floor model did. It was an improvement over my last mattress that was a very cheap memory foam and was *seriously* harming me... but sadly not by much. After three months in it started sagging into the middle already. And I wake up still …
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Posted by Mary
from Narberth, PA
on October 31, 2021
Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. …
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Posted by Richard
from New Braunfels, TX
on October 17, 2022
We purchased this mattress in 2018 or 19. The first year was good then things went downhill. We first noticed the ripples on my wife’s side that tend to lump. Then the valleys began to appear on my side. Now the edges slope to where I actually slide slowly toward …
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Posted by Jeff
from Stone Lake, WI
on January 4, 2017
Within 12 months the mattress has developed squeaks near the corner and rope edges of the mattress. Even worse, it has developed a swag. The sides where I sleep (and I rotate the matress monthly) are sagging. There is a definite bump through the middle of the mattress where I …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Joan
from Guelph, ON
on January 21, 2018
I think I read where this mattress Beautyrest Symphony is discontinued. No wonder , it is a very poor mattress for what we paid . Very disappointed.
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Posted by Linda
from Melville, NY
on December 16, 2021
It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
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Posted by Joy F
from Waunakee, WI
on January 28, 2014
We purchased this bed a few months ago, it is now January in Wisconsin where we live, and we wake up almost every night feeling too hot. The bedroom is about 60 degrees at night and we have never had problems sleeping too warm before now. I was concerned when …
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Posted by Laura
from Filer, ID
on May 16, 2017
I've had this bed for a year now. I wanted to throw it out at 6 months. The side is leaning in and dips in the bed. Can't even move over you feel like your leaning. Very uncomfortable. There coming to look at it today. Hopefully they will take it …
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Posted by Hayley
from Red Deer, AB
on July 1, 2021
I got a Beautyrest pillow top luxury firm mattress in 2013 and in 2020, I started noticing it was sagging in the middle. I have severe neck and back issues, I’m overweight and this bed was AMAZING for seven, almost eight years! I think that’s pretty phenomenal. It was so …
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Posted by Rick
from New Baltimore, MI
on December 27, 2016
This bed started sinking in after a year. It is very uncomfortable to sleep in. Woke up sore. The spings are not giving enough support. The mattress is uneven on both ends with hump in the middle. The only hump you can get is the hump in the middle.
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Posted by Sandra
from Cedar Bluff, VA
on July 3, 2018
After 2 years I’m waking w back pain. I just spent a week at a relatives house & had no back pain. My husband also finds it uncomfortable.
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Posted by Chad
from Fayette City, PA
on October 1, 2019
Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the …
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Posted by Robert
from Cary, NC
on May 3, 2020
Posted by Allison C
from Chapel Hill, NC
on November 23, 2009
I love this mattress! The coils are in separate compartments, so when my husband rolls over or gets up in the middle of the night I don't feel a thing. The salesman tried to sell the mattress to us based on this, and I didn't believe him, but he was …
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Posted by K
from Abilene, TX
on May 12, 2015
Sorriest bed I ever slept on. It is less than three months old and it has deep impressions in Mattress where your back/body is and it does not spring back. Ashley made me sign a paper stating I could not return bedding I thought it was for health reasons , …
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Posted by Diane
from Spencer, IA
on August 2, 2018
I would not purchase this Eurotop again. My husband experiences neck pain frequently and I do occasionally. I have had tingling in my shoulders. Our old 12 year old Serta was much better.
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Posted by linda
from Granbury, TX
on July 27, 2018
i have to find someone who sells this mattress. The store i bought it went out of business.
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Posted by Wendy
on November 16, 2017
This mattress was perfect when I first got it . Perfect blend of Firm and pressure point relief . That lasted three months . The foam layers softened quickly and I was sinking in the bed . Never had a bed break down so fast . Returned it to Mattress …
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Posted by Carolyn
from Glendale, AZ
on March 3, 2021
Great during hot weather for keeping cool. Initially very comfortable and supportive. Sagging in the middle like a hammock after only a year and a half. For $1000, expected more than just a year and a half of support.
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Posted by Sherri
from Robertsdale, AL
on May 16, 2018
I'll but nothing but Vera Wang, I'm a forever customer.
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Posted by Jim
from Southfield, MI
on September 6, 2018
1 side med & 1 side soft. My side med.
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Posted by Caroline
from South Jordan, UT
on January 15, 2023
After a year of ownership, I can say that the Nest Bedding's Owl is the best mattress I have ever owned. I wish I had gotten it sooner! I came from an old traditional innerspring mattress that I eventually put a latex topper on, so I had an inkling that …
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Posted by Cindy
from Staten Island, NY
on February 10, 2023
I have always purchased Sterns & Foster mattresses for many years and never had a problem. I purchased a king size mattress 5 years ago and recently the handles are ripping off resulting in exposure to the inside of the mattress. The seam that the handle is sewn into is …
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Posted by jim
from Modesto, CA
on January 21, 2023
My parents had McRoskey beds for the last 40 years, I still have the CA King that is more than 20 years old. The twin beds they got a year ago to replace their McRoskey twin beds, were not the same quality and did not function well on the adjustable …
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Posted by Linda H
from Clarkrange, TN
on April 17, 2016
This is a very high quality, double sided mattress which was manufactured in-house. It is firm yet soft on top and provides me with great full body support despite my heavy weight (210lbs). I sleep by myself, but this mattress appears to have no motion transfer whatsoever. It is solidly …
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Posted by Louella H
from Louisville, TN
on January 27, 2013
An around expensive mattress that doesn't make the grade. Would not recommend this one to anyone. There is a hump in the middle of our bed and indentions where we sleep on each side.
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Posted by Camille W
from Duluth, GA
on February 4, 2013
We bought this bed a year and a half ago after sleeping on a Sealy for more than 8 years~~should've saved our money and kept the old bed! Within 6 months of purchasing this set, it sags where my husband and I sleep which causes a bump in the middle …
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Posted by Cathy
from Huntley, IL
on March 9, 2016
Dissatisfied, not kind to arthritis. Makes too deep of impression and feels like you have sunk to the hard floor. Also purchased the controller adjustable frame. What a waist!
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Posted by Tony
from Wayzata, MN
on December 16, 2015
Don't be fooled by the "Plush" in the name. There may be some soft top to this mattress, but the underlying support system is WAY too firm. I am surprised that I am saying this because I have had no problem sleeping on floors when necessary or camping on solid …
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Posted by Sue
from Maplewood, NJ
on February 15, 2016
I was so pleasantly surprised by the quality. The mattress to which comprise of synthetic material are not match to this old fashioned type mattress. Not only have I had it for a significant amount of time, it is still like new. The family business is wonderful to work with …
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Posted by Barbara
from Austin, TX
on December 14, 2017
In general, this is a comfortable mattress. However, when I initially picked out this mattress and thought it was super-comfortable, I weighed 75lbs more than I do now. It didn't dawn on me that I would probably need a different mattress for a different size (stupid of me). My main …
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Posted by Melanie C
from Pittsburgh, PA
on January 20, 2013
My husband and I really loved this bed, it was very comfortable. When we were away we were always glad to come home to our very comfortable bed. However, we are replacing it after just 5 years because it hasn't lasted.
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Posted by Charles
from Danville, AR
on July 15, 2014
This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
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Posted by Jodi
from Wausau, WI
on March 27, 2018
I went shopping for a mattress with one in mind. The sales worker said this bed BR mount holly was the top best for all of my conditions. That was a pile of dog do do! I have it 6 mts then a year to try to adjust knowing that …
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Posted by Judy
from Chicopee, MA
on February 7, 2023
My 1st bed for 1st apartment. Liked quality at Sears so bought bed there. Hoped for comfort that would last "awhile". They say a bed lasts 10 yrs., - I've had mine 43! I rotate, flip & vac it 2x a yr. At the 25 year mark, began to have …
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Posted by Kim B
from Trussville, AL
on November 7, 2013
I would suggest instead buying a bag of concrete to pour on your bedroom floor; the concrete will be significantly softer than this "Plush" mattress. I have never really liked Sears, but will NEVER shop there again after this purchase and subsequent headaches (both literally and figuratively). I was told …
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Posted by Louise A
from New York, NY
on January 18, 2014
this mattress is simply the best. Getting into bed that first night was heaven. The only thing better than that was waking up the next morning. I would encourage everyone to lay on your back the next time you get into bed. If you feel a space between the curve …
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Posted by Mary A
from Louisville, KY
on November 13, 2011
I purchased not one but two luxury mattresses from Bowles. One Queen for my mother and a King for myself. Mine was $2200. Within 6 months mine had a dip and my mother's also. It was so bad I had horrible back pain and had to turn around and sleep …
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Posted by Doug M
from Placerville, CA
on October 16, 2010
The mattress was very confortable when we bought it, we tried almost every bed in the store and shopped around quite a bit. There are sags on both mine and my wife's sides adding our to morning back pain and we are now after only about 7 years having to …
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Posted by William S
from Marietta, GA
on May 28, 2011
We bought a Hotel Collection mattress about 3 or 4 years ago and spent $2600 on a king set. Within 3 months, both sides started sagging, causing the center to rise. We called Macy's and they replaced it but would only replace it with the same model. After another 6 …
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Posted by Fred J
from Chester, CT
on September 27, 2011
My major fault is with the delivery service. They were supposed to call and didn't. We looked online and found that the delivery time was sometime AFTER 7:15am - they showed up at 6:55am. This new style matteress replaced a matteress AND box spring, but they would only take away …
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Posted by Nancy S
from Escondido, CA
on July 28, 2012
Saatva's customer service should be the standard for all companies! Friendly, professional, informed, and respectful. They care very much that their customers are happy. Delivery was SO fast; I ordered on a Tuesday and received the bed on Thursday. The deliverymen asked to wash their hands before removing the plastic …
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Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
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Posted by Tammy G
from Logan, UT
on July 28, 2013
After 6 months the bed sank in the middle 2 " Serta came and measured it so we get a new bed They didn't give me the credit on the full amount to replace it so we had to pay the difference .for the same mattress.
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Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Jamie H
from Mesa, AZ
on March 2, 2014
Within six months the bed started to breakdown. I turned it so I could see, and, yes, it failed again. Now I have a mountain in the middle of my bed...in just a year of spending $2,500.00. Worst mistake I ever made. Worst investment. I have had 2 back surgeries …
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Posted by Linda
from Prince George, BC
on March 15, 2014
We purchased the mattress, box spring, and frame all from Serta and after 3 months noticed significant body impressions with a huge hump in the middle. Called and emailed Serta and received no response. We have been trying to work with the retailer to initiate a warranty claim, but it …
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Posted by Caraline E
from Bel Air, MD
on April 2, 2014
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery …
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Posted by Evan G
from Waterford, MI
on August 15, 2014
The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty …
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Posted by Elsy D
from Detroit, MI
on September 21, 2014
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
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Posted by Happymom
from Baltimore, MD
on September 14, 2014
This Lifekind mattress is called traditional- not so. It is way too deep-8 inches, and seems made with springs that could support a Mack truck. The truly traditional 6 or 7 inch innerspring mattress that it replaced was one I could rotate by myself, even flip by myself and for …
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Peg
from Helendale, CA
on January 16, 2015
This bed started to fall apart after 3 months. As the last review stated it sags. It feels as though you are sleeping in a gully of 10 inches deep by the middle of the night and you have to literally fight to get yourself out of the deep depression …
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Posted by Pamela
from Minneapolis, MN
on April 1, 2015
We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which …
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Posted by Jon
from Beachwood, OH
on June 17, 2015
I just purchased a set of mattresses and cannot speak highly enough of the entire experience. Set up is straightforward, comfort is outstanding. I have previously purchased mattresses from this company with excellent results.
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Posted by MC
from Franklin, TN
on August 6, 2016
We purchased our first Southerland in 2008, moved overseas & took it with us since it was brand new. When we came back 2 years later, we couldn't bring it back so we sold it. Once we were getting settled back in the USA we needed to buy another mattress. …
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Posted by Chris
from Aurora, IL
on August 13, 2016
got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able …
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Posted by Lauren
from Austin, TX
on February 4, 2020
This mattress will seem great the first 3-4 months. Then things will start to change. So you’ll rotate it. Then a month later you will notice there’s already a deep indentation where you are sleeping. So you will rotate it again. And again. And again. There are permanent sink holes …
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Posted by Jack
from Lakeland, FL
on September 11, 2016
Bought the set - boxspring & mattress. Had a similar mattress before this that was good for about 4 or 5 years. This one's better than the old one at about the same price for the set. This is the retail version of Hilton's brand for the hotels. You would …
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Posted by Shannon T
from Knox, IN
on April 23, 2015
This is my story, very true..My husband and I felt it was time to buy a new mattress. we talked about it, and me I like to pray about things before i make a decision, but in this case, I forgot to and it came back to bite me in …
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Posted by Jodi T
from Pompano Beach, FL
on July 15, 2013
My husband and I love this bed. I would highly recommend purchasing the adjustable base if you are going to invest in a memory foam or other expensive mattress it truly makes all the difference in the world. I tried every mattress in the store including more expensive ones and …
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Posted by Karen
from Latrobe, PA
on June 26, 2015
As most of the people here have stated, I was also skeptical ordering a mattress online. I'm a researcher when it comes to buying anything. I read and read and read before I buy a product and go to stores and do a lot of looking. I'm a self-professed Frugal …
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Posted by Wendy C
from Luray, VA
on February 1, 2017
Great night sleep, wake up refreshed. So happy we bought this bed. 😁🛏
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Posted by Maria
from Miami, FL
on April 11, 2017
OMG !, I was to poor to buy a proper mattress, and now that my income has increased. I brought this Serta Queen Lynnbrook set. I did not know that quality and comfort at this level existed. This is the kind of bed you would expect in a high end …
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Posted by Joe
from Brandon, MS
on April 6, 2017
Inconsistent feel between each side with same latex configuration. Two firm layers have different support comfort. If you get the configuration right for your shoulders it's too soft for your lower back. Configurating your comfort is even more difficult as the latex ages. It's like playing Jeopardy with your sleep. …
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Posted by Mike
from Jacksonville, AR
on June 8, 2017
Wonderful choice and Bebee WArehouse furniture gave us a great price . They recommended it and we are both very pleased
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Posted by Dan
from Wilmington, MA
on March 27, 2023
been dealing with back pain for years- especially in the morning. Since I've got this mattress I've woke up feeling better than I’ve felt in a very long time. Always dreaded going to sleep and since I’ve switched its been an absolute game changer. Highly highly recommend!
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Posted by Penny
from Hubert, NC
on July 25, 2017
This is a fabulous mattress. We researched tons of natural and/or organic mattresses before investing our money in the Hypnos Coral. I am SO glad we waited and really looked into all of our options. While the price tag is hefty, it is worth its weight in gold. My husband …
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Posted by Colin
from Glen Ellyn, IL
on September 20, 2017
My wife and I were in the market for a new mattress after 8 years on our old one. Having recently turned 50 I wanted to get a top of the line mattress that would give me a decent nights sleep even when I was feeling the occasional aches and …
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Posted by Karen
from Griffin, IN
on December 7, 2018
So far the mattress has mostly met our expections. I felt it was harder than the one from the store. Then yesterday my husband got in to the bed and we hear a pop. We took the mattress off to investigate. We found two boards in the box springs right …
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Posted by Jan
from Fremont, NE
on September 15, 2017
Went from a king to a queen for more space in our room. Hasn't ever been comfortable. Wake up at night with hip pain I never had before. (had physical therapy) Developed shoulder pain which keeps me awake. Sometimes we sleep in our motor home to get a good nights …
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Posted by James
from Gulfport, MS
on December 1, 2017
Seems I've found the just right mattress after all these years. I like the latex better than memory foam. For me, it's just right.
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Posted by Jeannie
from Macomb, OK
on February 1, 2018
This is the worst mattress ever. I bought it and the adjustable component. I wanted a medium firm. It's like sleeping on granny's 60 year old mattress. I literally almost fall off some nights. Neither the Eastman company or the furniture store where I bought it will do anything to …
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Posted by Levay
from Manhattan, MT
on November 16, 2017
Six and a half years and I don't even want to get into bed at night. This mattress has developed the dreaded impressions on each side. I have to get out of bed in the morning as soon as I open my eyes because I ache so bad. So does …
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Posted by Scott
from Erie, PA
on October 23, 2017
good for me little firm for wife a combo sleeper and lighter than me. wish avocado would send a topper instead of recommending a place to purchase one.the green mattress would be perfect if it had one more inch of latex on top. the springs are nice build is very …
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Posted by Jay
from Salt Lake City, UT
on February 18, 2018
Start was good, but poor quality soon showed up. Within 2 years had to replace mattress. Company said they would be happy to take a look at the mattress for possible repairs if we ship it back to them. Easier to just buy something else. Which lasted much much longer. …
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Posted by Rob
on June 6, 2018
First 6 months great but you can now tell where we sleep. We bought a bed with slats and I did ask the salesman if this was ok and he said it was. Just read the terms and conditions of the warranty and realise its easy for them to get …
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Posted by Doris
from Acme, AB
on May 30, 2018
I have owned this product for less then two years. Purchased from sears who is no longer in business. I have washed it for the third time since I have owned it.washed on general cycle and hung to dry. The backing has come apart slightly first two washes. Has almost …
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Posted by Jeanette
from Kingman, AZ
on May 26, 2019
This bed is awful! The bed doesn’t provide adequate support. We purchased the box springs with the bed, we had a heck of a time getting a replacement when the wood was literally sticking out of the bottom of the box springs. I could understand it if we had 5 …
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Posted by Vamr
from Ottawa, ON
on February 3, 2019
Had a slight dip in middle of bed ,and one side softer and somewhat saggier than the other from the beginning . On day 2 of receiving I thought I should turn it around as other side seems just right. Leons will be replacing it for same, hopefully no defects …
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Posted by Roslyn
from Oshawa, ON
on February 18, 2019
totally not what I expected I asked for a firm mattress and I got a sloppy mess it turned out to be a bag of cotton balls . When you move it leaves an indentation that you cannot get out off. My old mattress was over 25 years and it …
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Posted by Annie
from High Bridge, NJ
on September 14, 2018
This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! …
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Posted by Rachel
from Deer Park, WA
on October 5, 2018
The fabric on top came loose and now has unmanageable wrinkles that we have to sleep on every night. Drives us nuts! For the price, should have gotten more than 2 years out of it. Very disappointed
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Posted by Lesa
from Elkton, KY
on November 3, 2018
It is a nice mattress and sleeps cool. However, I should have returned it the first night but I thought the problem was I was just not used to this new mattress. You can not sleep on this because you roll into the middle and can’t get out . You …
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Posted by bob h
from Portage, IN
on January 9, 2019
i do sleep on side of bed, have big indent in mattress, had several mattresses in past never have had this happen,
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Posted by Chere W
from Pismo Beach, CA
on September 14, 2011
Hung up on, over 12 hours on the phone and no end it sight. Sears was a company I went to and trusted because I believed they had superior customer service, but I can see that I was wrong, as there is no end in sight for this problem. Sleepless …
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Posted by Muntaha
from Mississauga, ON
on July 25, 2017
Worst mattress one can ever buy. The mattress is completely sagged. Me and my partner keeps bumping into each other. I spent more than a 1000 bucks on it, which turned out to complete rip off as mattress sagged completely in less than 2 years. They denied the warranty by …
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Posted by Mary
from Madison, AL
on February 22, 2019
I bought this mattress at Sam's. Lots of good reviews on Sams website but they were all imported from Serta website and obviously edited. Not one of the 65 or so reviews mentioned sleeps hot. After I ordered the Serta iComfort Blue Fusion 300 Plush Pillowtop Hybrid at Sams I …
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Posted by JanisT
from Kelowna, BC
on March 23, 2019
We both thought it would sleep cooler and had thought it had 'five zones' of conforming to a body. Seems to have two- in the pocket and out!
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Posted by Bern
from Caledon, ON
on March 16, 2019
This mattress is perfect for me - I am not bothered with my husband getting in and out of bed through the night as it does not affect my side!!
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Posted by Gail
from Cobden, IL
on March 1, 2019
The DreamCloud met our expectations--it is very new-we've only slept on it about 10 days. The gas-off odor is still prevalent but not like the first few days. It apparently does take a bit to wear off. We tried a friend's before ordering--even with their guarantee, we were reluctant to …
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Posted by Sharon
from Washington, DC
on February 13, 2017
Ordered and received my Luxury Firm Saavta Mattress October 2016. Reading the many reviews (positive and negative) extensively for about 6 months or longer helped with my decision to purchase. Also the Saavta website presents very detailed descriptions and illustrations of the mattress. The customer service is excellent which I …
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Posted by Nicholas M
from Minneapolis, MN
on April 27, 2019
My son in a larger person and after much research I selected the Wink bed for him. He could not be happier. He has stopped snoring and sleeps soundly. The bed has no body impressions and remains very comfortable.
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Posted by Owen S
from Richmond, VA
on April 27, 2019
I do like innerspring mattresses, but because of allergies, I can't sleep on one. The Wink Bed is an excellent alternative to a traditional innerspring mattress. It takes a little getting used to, but it offers as much or more comfort than a traditional innerspring mattress.
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Posted by Cathy R
on April 27, 2019
I shopped forever, since there are so many choices and everyone seems to have a different opinion about which one is best. I decided I did not have anything to lose since I could send it back if I did not like it. I gave my $4000 memory foam bed …
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Posted by Mary G
from Urbana, IL
on April 28, 2019
I was hoping the Wink Plus mattress would provide a comfortable night’s sleep and reduce the number of times I got up in the night. It did that and more. I don’t wake up with pressure point pain anymore. I still wake up with knee pain, and regrettably, the mattress …
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Posted by Brett
from Ladera Ranch, CA
on May 2, 2018
If i'm on the wrong mattress, i will wake up with a very stiff lower back. Ever sense i started sleeping on the Pembridge pillow top mattress, i have not had early morning back pain. This is the best mattress I have ever slept on!!
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Posted by Inez
from Holbrook, AZ
on December 6, 2018
Long story short, canceled order after it went unfulfilled for 2 months, waited another 1.5 months for a refund, was issued a refund very soon after I left a negative review at the Better Business Bureau, and THEN the refund to Paypal "didn't complete." SO STILL NO REFUND. This is …
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Posted by John
from Asheville, NC
on April 11, 2019
Posted by Jamie
from Springfield, GA
on October 5, 2019
I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When …
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Posted by Charles
from Hartselle, AL
on December 23, 2019
We bought this mattress to help my wife back pain, it's gotten worse. With that being said, I now have developed constant nagging back pain, numbness in my shoulder, extreme pain in my hips. Getting help from Dream cloud customer service was like pulling teeth (both on the phone and …
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Posted by Marilyn
from Merrill, WI
on January 6, 2020
The chose the most expensive mattress on the floor thinking it would be the best one. After a few months it started drinking in the center. After 2 1/2 years they took it for 2 weeks to rebuild it. I tried it for 4 months. No change. I weigh 124 …
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Posted by Patricia
from Farmington, CT
on March 3, 2020
This mattress made a difference from the first night. It is so comfortable and supportive. After one week, I could see a marked change in my sleep quality, as measured by my Fitbit app. Every night is in the good range since using this mattress.
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Posted by Tracie E
from Carrollton, GA
on April 27, 2019
For the price, we have been very happy with the mattress.
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Posted by Wayne F
from Lady Lake, FL
on April 27, 2019
Bought this after a motorcycle accident. Super firm and supportive while bones were healing and afterward. Gives great back support.
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Posted by Shannon E
from Nashville, TN
on April 27, 2019
We love everything about this mattress! It’s comfort is superior to any mattress we’ve ever had. We’ve now bought 8 of these mattresses for two houses. When guests spend the night, they invariably ask where we got the mattress. Several have now purchased their own. When two twin XLs were …
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Posted by Steven G
from Dublin, OH
on April 27, 2019
This mattress exceeded our expectations in terms of comfort and finish. Have personally recommended to 4+ family and friends that have purchased and are equally satisfied. When the time comes to "refresh" this mattress, Wink will have our business (again, and again).
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Posted by Steve
from Las Vegas, NV
on May 16, 2020
After sleeping on the SleepEZ Select Comfort hybrid queen latex mattress (i.e., this is a relatively new mattress) for about 45 nights, I rate this mattress in the top tier of hybrid mattresses I have seen, reviewed or purchased, whether a bed in a box or in a retail store. …
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Posted by Teresa
from Bradenton, FL
on July 25, 2020
So very disappointed. The mattress cover has detached from the mattress in spots. Mattress is lumpy. I wake up in the night several times hurting in my back and shoulder because the mattress is too hard. It is VERY uncomfortable to sleep on. Even though the manufacturer said they had …
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Posted by Viviana
from Mantua, NJ
on September 25, 2020
When we first bought this bed..it felt like heaven. However, after 1 year or 2, I started waking up with back pains. Meanwhile, my husband sleeps like a baby on it. I am a side sleeper and I can feel the coil/spring where my hips are 3 years into owning …
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Posted by Christie
from Downingtown, PA
on November 10, 2020
We were told this mattress was fine for someone 300 pounds. We didn't realize the place we bought it from had a zero return policy. I was rapidly losing weight. At that point, I was maybe 305 pounds? Boy, that cutoff must be *exactly* 300 pounds because the mattress almost …
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Posted by Chad
from Victoria, BC
on June 13, 2019
It's been the best mattress I've ever slept on. I'm writing this review after reading so many negative reviews. I can't say I've experienced the same issues. Compared to the three other mattresses we have owned, and the plethora of hotel beds I've had to sleep in over the years, …
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Posted by Donna
from Greenacres, WA
on June 29, 2019
Serta's Vera Wang Tranquility Euro Top Latex Mattress is a very poor latex mattress! Very misrepresented as a full latex mattress. It developed sagging and deep divots only months after we bought it. After 9 years of I finally cut the sunken pillow top off of and discovered CHEAP foam …
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Posted by Bill
from Marion, IL
on June 14, 2018
1st - WATCH OUT! These guys will sweet talk you & make you think all is grand. The reality is when they actually "build" your mattress in their "factory" in the back of the building, the guys doing it are a pair of stoners that can barely tie their own …
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Posted by Larry
from Tucson, AZ
on January 23, 2019
A lot of money for an uncomfortable mattress...mattress was very comfortable on the store model, new mattress was just manufactured 3 days before delivery and very different than the store model...even with the pillow top, still lumpy feel to the body and causes hip and shoulder pain...also feels as if …
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Posted by GAIL V
from Trabuco Canyon, CA
on February 9, 2018
If I had known how heavy the mattress was, I might not have bought it. It is very hard to change the sheets because it is heavy to lift the corners. You don't think about that when buying a mattress. You are more concerned with the feel. I don't think …
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Posted by James
from Battle Creek, MI
on January 30, 2020
I always wanted a brand new bed ,and a bed I'd be the first person to sleep on .a king size bed given me plenty space and comfort The first couple weeks best sleep ever then shortly after my neck and shoulder was in pain and i switch back to …
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Posted by Lee
from Portland, OR
on June 2, 2019
I bought this mattress in place of a memory foam mattress that was too firm for side sleeping. The sales people told me not having a pillow top would be better for longer lifespan so I chose those spring mattress. It was very comfortable for about 3-6 months, then it …
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Posted by Kait
from Westbrook, CT
on July 31, 2020
I did a lot of research before buying this mattress, and am so very disappointed. It honestly feels like I'm sinking into it. So soft and no support. Wish quality innerspring mattresses were still around. Maybe at a local retailer? Anyway, I do not recommend this mattress for anyone. It …
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Posted by B G
from Tucson, AZ
on December 13, 2011
We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Kathy H
from Metter, GA
on June 9, 2013
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon …
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Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
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Posted by Barbara
from Bolton, ON
on December 7, 2020
I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Jennifer
from Toms River, NJ
on June 30, 2018
Where to start? After a few months I would go to sleep and sink so far down into the mattress that I couldn’t roll over without pulling myself out of a hole. Most uncomfortable bed I have ever slept in. It’s supposed to keep you cool but does the opposite, …
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Posted by Joe
from Norfolk, MA
on July 19, 2020
We sleep on a platform bed, so there is no box spring layer, just the mattress on a hard platform of solid wood. We are both over age 60 and we weigh 125/170 lbs respectively. Before buying the Beautyrest Phenom Crossover mattress we had a regular coil spring mattress with …
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Posted by Nancy
from Rochester, NY
on November 8, 2017
This bed started off great. The old mattress caused knots in my upper back and this mattress seemed like a vast improvement. However, after 8 months, this bed became my nightmare. It is sunken in where I lay, any Support it had is gone! I wake up with so much …
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Posted by Shyam
on February 26, 2020
when i tested it at the store, it oddly felt firm enough. after a few days of receiving it, it feels like a sponge and the store has been anything but helpful. I am used to a firm feel, am even okay with a medium firm feel. But this one …
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Posted by Jen
from Suamico, WI
on April 20, 2014
We have this mattress at home and it is great but then we bought one for our cottage and it is not the same. It is way too soft, much softer than the mattress at home. It is supposed to be the same mattress! Same size and everything! We bought …
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Posted by Tammy
from Merrill, WI
on November 26, 2017
this is a great mattress we have had it for 3 years but now we cant even sleep on it without waking up feeling like we are 90 years old. Our backs hurt so bad when we wake up that we half the time end up sleeping in our recliners …
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Posted by Elizabeth
from Annapolis, MD
on May 3, 2015
Every night when I crawl into bed, my heart sinks at the thought of the disastrous purchase I made. $1000 and this "extra firm" mattress has creaky springs which I feel under my elbows, side, and legs. I have flipped the mattress and it is the same. Not even a …
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Posted by John
from Palmdale, CA
on July 20, 2019
I bought a purple mattress in 2017. For the first year, the mattress was perfect (I also got purple platform base, purple sheets, purple pillow, purple EVERYTHING). Then it started to develop permanent sagging spots. By the second year, the sagging spots got so bad that I ended up with …
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Janet
from Marietta, GA
on December 8, 2017
This mattress was fine for a while and then it’s like a valley on each side with a mountain in the middle. We stood the mattress up to move our bed and it almost completely folded and buckled. You feel as though you are sleeping in a hole and you’re …
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Posted by johnnylakis
from Brooklyn, NY
on June 9, 2019
Serta bought Simmons. This mattress caught my attention when I laid on it at Mattress Firm and I didn't want to get up. For the price, it's a good value. You sleep so well, you don't want to wake up in the morning!
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Posted by Heather
from Catawba, SC
on November 29, 2020
Body indention into mattress. Not comfortable.
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Posted by Clemmie
from Schaumburg, IL
on July 9, 2018
Shortly after purchase noticed a divot in the mattress. Was told to rotate mattress. Rotated, now I have two divots and a sore back. No mattress should break down this quickly. Only been a year since purchase and Simmons does not want to honor the warranty. . Said divot is …
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Posted by William
from Glen Burnie, MD
on December 6, 2018
My last mattress was a really firm mattress and I had it for almost 14 years. I bought this one a few months ago and wow, wow wow. I was expecting to toss around a little on this. I keep waking up in the exact same spot I started. No …
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Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
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Posted by Suzy C
from Little Silver, NJ
on January 25, 2010
I traveled to Starwood hotels so frequently and was most comfortable in Westins and Ws where they have Simmons BR pillowtop mattresses (co-branded with Westin's Heavenly Bed and W) - so comfortable that we got one for home.
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Clay B
from Fulton, KY
on August 12, 2011
I absolutely love my Perfect Day Taurus. I have lower back problems and after years and several different mattresses, the Perfect Day has provided me with the best night sleep I have ever had. I no longer wake up in the morning all kinked up and sore. Thank you Serta!!!
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Posted by Andrew
from Mesa, AZ
on May 5, 2017
I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not …
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Posted by Brenda L
from Montevallo, AL
on July 6, 2017
We've been lifelong Serta Sleeper customers. This purchase was not a disappointment. Very Satisfied with comfort and price.
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Posted by Doris
from Redmond, WA
on July 13, 2017
With my previous, much more expensive, mattress, I awoke to joint pain. With my Nature's Spa mattress I feel rested and pain free. My snooze button thanks you Nature's Spa! Note: It takes a few nights to get used to the feel of a latex mattress, but you won't be …
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Posted by carol
from Saddle River, NJ
on January 13, 2020
VERY BAD CUSTOMER SERVICE-ONLY CARE ABOUT THE SALE-BUYER BEWARE!! Dealt with TINA CARLINO over the phone in the NYC office and was given false information about the warranty on the Mattress. Was told in order for the warranty to be effective I MUST buy their $500 boxspring. So of course …
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Posted by Ina T
from Pass Christian, MS
on February 10, 2016
We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to …
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Posted by Kaylah
from Jacksonville, NC
on February 4, 2016
This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so …
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Posted by Mark
from North Hero, VT
on March 2, 2016
Within 2 years body depressions formed on either side, with a firm hump in the middle. When one of us is gone the other "hikes the hump" for better sleep. Yes we rotate the mattress, every month now. I contacted Serra for warranty information. They had a 3rd party, Mattress …
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Posted by Broc
from Council Bluffs, IA
on August 30, 2014
I have had six spinal surgeries. In addition, I have been recently diagnosed with an arachnoid cyst spanning four thoracic vertebrae and which inflicts constant pain. I have used Tempurpedic, Sleep Number and other "pedic" mattresses. When the Octaspring 8500 arrived, I had my first pain-free sleep in more than …
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Posted by Gail
from Calgary, AB
on April 30, 2017
It took sometime getting use to the density, like you were sleeping in the mattress which is probably why it felt hot.
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Posted by Megan B
from Albany, NY
on September 1, 2010
I am sleeping on a more comfortable mattress then ever before and yet softer, my back pain is going away. The service was great, wasn't too happy about the 20 dollar removal fee, but beggers can't be choosers.
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Posted by Tula B
from Minneapolis, MN
on March 27, 2012
Originally purchased a Simmons Oceanside pillowtop. It was too soft and we sank right into it over night. It felt like sleeping in a trough because there was so much cushioning foam and the springs were 15.5 gauge. We exchanged it for this S&F and it is perfect so far. …
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Posted by D W
from Buffalo, NY
on April 7, 2012
Was comfortable for about a year, then it began to sag terribly. I can't sleep on my stomach with this mattress because there is not enough support in the middle anymore. The memory foam has completely collapsed under my hips, and I constantly have an ache in my side when …
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Posted by Zulaikah S
from Hermitage, TN
on July 24, 2012
It sags, doesn't support you at all, have only had it for 5 months and is the worst bed I have ever owned. For a 1,000 dollars this bed should support you, but it doesn't. You can see the spots where it sags, I have rotated the sides I sleep …
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Posted by MEG
from Beloit, WI
on March 19, 2017
We purchase two separate XL mattress with separate lifts for the head and feet. I HATE this mattress, would not recommend doing buying this set up again. By the end of the week the mattress is at the end of the bed hug to the brace, so hard to push …
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Posted by Bill S
from East Rutherford, NJ
on February 11, 2013
Very refreshing in these days of poor customer service to see a company so focused on their customers satisfaction. After I placed my order Paul placed a follow up call to me just to verify my order and to thank me for my order.Excellent customer service!!! Mattress was delivered very …
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Posted by Patricia M
from San Diego, CA
on July 15, 2014
I was astonished when the Executive Vice President, Ed Brians, took the time to contact me directly and patiently listened to some concerns I had with my purchase. After explaining my issues, he promptly resolved them with ease and understanding. It amazes me that someone at that level would even …
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Posted by Anonymous
from Omaha, NE
on July 12, 2016
This mattress was very comfortable for the first year. 2 1/2 years later the middle is sagging significantly-causing severe back pain and several dr appts/X-rays etc. purchased two of these beds-never again
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Posted by Ben C
from Boise, ID
on October 8, 2011
Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep …
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Posted by Fairlight
from La Mesa, CA
on June 26, 2014
We've needed a mattress for years now, but it became imminent when my husband returned from the hospital thin and frail, could feel every spring in our old mattress and started sleeping on the couch. We couldn't go "test drive" any mattresses. But then, we found Saatva. What a great …
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Posted by Jill S
from Bedford, TX
on December 4, 2010
switched from select air after 12 years--just wasn't comfy anymore-- to englander symphonic nature's best latex system this year. kind of expensive, $1200 for mattress and another hundred for the platform foundation. tend to sleep in one position most of the night now, but still have some stiffness in the …
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Posted by Rbert S
from Rentz, GA
on March 25, 2012
valley and mountain across.mattress top.very uncomformable.i cannot even sleep on mattrss.have to sleep in another bedroom.retailer told me to push down on hump and it wood eliminate mountain and valley.you guest it .it did not work. my wife and i are very displeased with product. we have actually turned the …
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Posted by Jennfier T
from Topanga, CA
on September 14, 2012
The cusomter service at Saatva is very easy to work with. Delivery is very quick. The mattresses are low prices for the quality of the mattress! And there seems to be minimal "outgassing" of anything that feels toxic. Thanks so much Saatva! I would definitely recommend this company to friends!
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Posted by Christian B
from Bethlehem, PA
on April 23, 2013
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning …
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Posted by Richard J
from Warren, MI
on August 1, 2014
First month was fine. Then seemed way too hard. Just bought a new mattress topper hoping to soften it up. Will never buy another one!
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Posted by Emeraldseye
from New Orleans, LA
on February 22, 2014
I must admit, I was very leery about buying this bed, after I had already purchased it. I hadn't heard of it, and when I tried to find out any information on it, there was NONE. I had read several complaints about Englander in general and I thought I just …
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Posted by Pat
from La Porte, IN
on May 2, 2014
This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the …
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Posted by Diane S
from Farmington, MI
on September 19, 2014
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
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Posted by Mary C
from Southfield, MI
on September 26, 2014
The mattress is wearing out and I am a relatively small size (less than 130 pounds), it started to sag in less than 1 year.
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Posted by Christina A
from Wilmington, NC
on March 9, 2015
I had a horrible experience last December with a mattress from a retail mattress chain, ( so much off gassing, chemicals, triggered asthma and inflammation issues) so, thank goodness after that I found Saatva.com! There were a few issues with an exchange,but, all were taken care of in an amazing …
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Posted by Jennifer B
from Arvada, CO
on July 15, 2015
Bed impressions from body weight appeared very quickly and do not go away upon turn mattress. Would not purchase again
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Posted by Tricia
from Philadelphia, PA
on August 24, 2015
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think …
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Posted by Tracy
from Fairfax, VT
on August 15, 2015
The bed seems great when you first get it, but quickly stops working the way is says it should. Five years in and the sides are broken down and it sagging everywhere. Purchased this bed because it was more expensive, suppossed to be of excellent quality and longevity, but has …
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Posted by Beth
on September 11, 2015
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down …
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Posted by Fred H
from Walpole, MA
on January 4, 2014
We had bought two Naturally Bob's latex mattress a couple of years ago and found them to be very comfortable. When we recently ordered a new King size for the master bedroom, we didn't bother to go to the store to try it because we thought we knew what we …
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Posted by Jane B
from Mount Juliet, TN
on July 9, 2016
I love this mattress, I am sleeping much better since I'm comfortable and fall asleep faster - it's firm but not hard - the quality of the construction seems to be first rate too - even the foundation is well made...I am so glad I found this two-sided mattress after …
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Posted by Chuck
from Hemet, CA
on November 24, 2019
Big indentation where I sleep, constant pain. Disappointing purchase for the money. Bought a different brand this time
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Posted by Rita S
from New Baltimore, MI
on August 5, 2014
Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the …
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Posted by Jason
from Kansas City, MO
on December 12, 2014
When my wife and I first purchased our bed we went with the lily rose which was an awesome bed, our salesman said we were purchasing the Cadillac of beds. When our new bed arrived a few days later, the Cadillac Escalade of beds was delivered so we kinda have …
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Posted by Ron F
from Charleston, SC
on September 24, 2013
Besides looking for a King bed, I happened to be experiencing some power back problems at the time. After one night, the pain began to subside! On top of that bed is very comfortable, perfect level of support. Wife loves it - says she hasn't ever slept so well.
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Posted by Stephanie
from Omaha, NE
on July 7, 2014
My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last …
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Posted by James
from Dallas, TX
on October 3, 2016
This purchase was smooth from beginning to end and I love my new mattress. Great company. Highly recommended.
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Posted by Leandria
on March 16, 2015
This bed is amazing I had no idea about this brand until recently. Had I known sooner this new would hav saved me from many sleepless night. I'm so glad I found this bed. I have the king sized pillow top OCTAVE. I love it definitely worth the affordable price!
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Posted by Tricia
from Wellsboro, PA
on December 2, 2016
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top …
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Posted by michele
from Middletown, CT
on February 20, 2020
our backs hurt every day so much so we have to take motrin
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Posted by David
from Houston, TX
on March 19, 2023
Best bed I’ve ever had. Cost a pretty penny but worth every dollar. Replaced a Tempurpedic with it and got a free adjustable base
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Posted by Donald
from Alpharetta, GA
on July 7, 2017
Ended up getting a floor model during a close out of this mattress. It did have a long break in period, but in a little over a year I've owned it, I haven't had any sagging or issues with the manufacturing quality of the bed.
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Posted by Jennifer
on September 3, 2017
Not st all the mattress I was promised.
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Posted by Heather
from Brighton, MO
on March 15, 2016
We bought this mattress from a local furniture store. When we called to have it warranties, we were told it would be 6-8 weeks before we got our new mattress back and could have a used one until then. Uh, no thanks, that's WHY we bought a NEW mattress, gross! …
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Posted by Donna M
from Milford, CT
on February 20, 2018
Haven't sleep this well in years
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Posted by Carolyn
from Sellersburg, IN
on May 5, 2020
This was supposes to last 15 years, by year 3 the sides caved. We are not large people, and are not rough on furniture.
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Posted by Tamara
from Canton, GA
on May 11, 2020
We have had the Vera Wang Serta for about 9 years and I still say to my husband about once a week “I love our cozy bed!” I would definitely buy this mattress again. We have the plush top so the mattress has a firm support with a pillowy soft …
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Posted by DeWitt
from Easton, PA
on March 1, 2020
We have 2 beds in the house that we utilize and the sleep we get on this mattress is exceptional.
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Posted by D F
from Bulverde, TX
on June 13, 2017
When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called …
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Posted by John
from Mont-Royal, QC
on February 5, 2018
I complained about the depression on the mattress. The company referred me to the Bay where I bought it from. Customer service never sent anyone to measure the depression and Marshall Mattress basically absolved themselves of any warranty claim. I expected more from the Bay and Marshall but I am …
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Posted by Anna
from Reynoldsburg, OH
on May 7, 2018
The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing different is …
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Posted by Darlene
from Brunswick, OH
on April 11, 2018
As of today I have on my mattress for three weeks, I have called the store I purchased it from they said they would call me back they never did I am so upset with my mattress I sick in the middle like a pot hole in the street !!!something …
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Posted by Liz
from San Francisco, CA
on October 26, 2019
We recently got the Purple 3 after trying the Purple original for 90 days, but my partner thought it the original Purple wasn't firm enough. (We got this as a cooler option from the Tempurpedic -- memory foam supposedly makes the sleepers run hot; I'm always cold and I even …
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Posted by CHERYL
on June 29, 2018
Posted by Denise
on March 17, 2020
The mattress in the store felt wonderful! We felt it was worth the extra expense, three times as much as other high end mattresses. Once we had it awhile (it does take time to adjust to a new mattress) we realized it wasn't what we'd expected it to be at …
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Posted by Betty
from Saint Joseph, MO
on August 8, 2018
I have slept on it too & wish I had purchased the same for our bed. Bought one a year ago & want to know where I can purchase this one.
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Posted by Joe
from Richardson, TX
on August 10, 2018
I really am satisfied with this mattress. I get a great nights sleep and it was relatively cheap compared to many others. Even if I need to replace it in 3 years it beats paying 1500 or more.
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Posted by Dave
from Big Flats, NY
on July 17, 2017
We figured being it was a serta that it would be a better mattress. We are totally disappointed. We have had it 3 years and I would not recommend this mattress to anyone. It is a Queen Auburn Firm. We wake up with aches and pains that we never had …
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Posted by Lynn
from Cypress, TX
on October 4, 2018
after 4 months, it had indentions, worst mattress I have ever owned, will never shop at Mattress Firm again, no matter how good the deal will be, had to buy another mattress within 2 years, and just throw away 1200. Come to find out this mattress is now after 2 …
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Posted by Alex
from Seattle, WA
on October 1, 2018
I tried a lot of different mattresses but end up buying the Josephine from Mattress Firm. The Josephine is exclusive to Mattress Firm but The Franklin is the market equivalent. Excellent mattress and works well with the L&P 700 adjustable bed.
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Posted by Rita
from Vacaville, CA
on December 2, 2018
Have had Sertas before, no comparison. This Kirkland Stearns & Foster provides great support. Love the firm edges, even when the dogs push us aside, we get plenty of room. Seems like additional 4" all around because of the extra firm edges. Bought two, the Queen and the King with …
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Posted by Joyce C
from Whittier, CA
on April 14, 2013
Initially this mattress was quite comfortable. Now, just about two years later it is sagging in the middle and lumpy on the edges. Never had back pains on mattresses owned for 10-20 years. Now sleeping is very uncomfortable. When I complained to Ortho from whom this was purchased got NO …
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Posted by David
from Portland, OR
on January 4, 2019
Do not buy anything from Purple. The mattress is not comfortable for starters. It also weighs 200 pounds so moving it by yourself is impossible. But it is the company itself that is truly horrible. They could be rude, dismissive, and incompetent. They made returning the mattress very difficult compared …
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Posted by ElleiiL
from Durham, NC
on July 4, 2018
This mattress did not hold up to it's expectation as noted by seller ...A very poorly made bed for the money spent, not worth a dime of it!!! A BIG RIP OFF TO CONSUMERS, NEED TO E TAKEN OFF THE MARKET!!!!!
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Posted by allen s
from Digby, NS
on February 12, 2019
i bought several mattress and even from usa.. i bought memory foam 5" with 5lb density, 4" memory foam and all of this i would wake up 530am and my back hurt so bad i had to get up.. since i bought this bed i get up at between 7 …
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Posted by Marvin
on February 3, 2015
I used to work at Sears , selling among other things mattresses. I know exactly what warranty requirements were available and provided to Sears associates and customers. Mattress warranty information consists solely of a specified a period of time and extent of defect required for a warranty claim. PERIOD. I …
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Posted by Laura
from Seattle, WA
on March 15, 2019
I purchased a medium mattress and wish I ordered the firm. For the expense I have to say this mattress was excellent in comparison to other mattresses. It was sleeping on a cloud; the med. was just too soft for my left hip. The company was superb with the return/refund …
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Posted by Neil B
from Chicago, IL
on April 27, 2019
In store mattress shopping was super frustrating and confusing, so we decided to start looking on line. I cross compared every mattress company I could find and realized Wink was the perfect compromise- Value, quality, inner spring with memory foam, made in America, great return policy. We purchased Wink's "Luxury …
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Posted by Allyson K
from Oakland, CA
on April 29, 2019
I had done what I thought was a ton of research before buying this mattress. After just a year I started noticing depression from my 155-pound body weight. Even after rotating my mattress every month to every 6-weeks, the wear on the bed seems too extreme for what it promised …
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Posted by Greg S
from Collierville, TN
on April 27, 2019
Hello Doug – I’m writing to let you know I’m disappointed in how my King Size Winkbed has held up (it hasn’t). I sent you a link to a dropbox file containing some photos for your review so you will (hopefully) be able to see what I’m talking about. The …
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Posted by James Y
on April 28, 2019
Wasn’t sure what matress to get with so many options out there. My spouse and I decided on the wink Matress due to it being a hybrid between spring and gel. I couldn’t be any happier with my purchase. I wake up in the morning on many occasions saying to …
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Posted by L T
from Caldwell, NJ
on April 30, 2019
Like this mattress overall but find the edges too mushy and body tends to roll off edge. Our first pillow top mattress and find it too soft for the firm mattress advertised. Think this is a great company but would have ordered their very firm model if we were to …
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Posted by Jen
from Brunswick, ME
on October 31, 2020
We just got our bed a week ago. Though it’s still a bit stiff, my fiancée and I are both sleeping better and waking up with less back pain. The mattress is well made and supportive. We are hopeful it will be a great bed for years to come.
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Posted by Nancy
from Manchester, MD
on September 27, 2017
This was a very disapointing experience with this company
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Posted by Don
from Sarasota, FL
on December 11, 2017
It cost me $39.90 to fix the defective hose connectors and now the pump will not indicate the pressure in the mattress. The fix will cost me $304.35 to replace the defective pump. I do not recommend Air Beds Unlimited because it will cost you more money in the long …
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Posted by Marilyn
from Santa Monica, CA
on May 31, 2019
I expected to have this mattress for 15 years at least since the warranty for 100 percent natural latex mattress was 20 years if we rotated it every 4 weeks. It was so heavy we needed help to rotate it but were faithful to to the routine give or take …
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Posted by Sheila
from Prior Lake, MN
on March 20, 2022
Any mattress that sags in the middle when laying is not comfortable. It does not have a 1.5 inch dip in the mattress, so it was not replaced.
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Posted by Jason
from Howell, NJ
on December 28, 2020
Like sleeping on a slab of concrete. My hip hurt after about 5 minutes. Mattress is so hard that my shoulder hurt after a few minutes. The floor is softer. Guess I will be sleeping on the couch until I can return it.
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Posted by Ivan
from Conroe, TX
on December 23, 2019
We came from a memory foam soft mattress, so we were looking for something similar but we better warranties and something that will last more than 5 years. We found great reviews about this mattress. Shopping and shipping was excellent. But the mattress itself it is way too soft. We …
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Posted by Cathy
from Culver City, CA
on January 5, 2020
Same as the previous reviewer, edges gave very quickly. Exchanged this mattress 3 times and ended up keeping the 2nd one as it was the best of all 3 we tried. Even got a foundation replacement and it didn't help. I really like the bed, but you shouldn't slide off …
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Posted by Patrick
from New Orleans, LA
on April 28, 2020
I reallly hate to have to say this because the mattress is sooooooooo comfortable. It has done wonders for my lower back issues that were caused by my last mattresses, and I am getting the deepest sleep I have had in 5 years. But, I am a side sleeper and …
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Posted by Todd
from Whittier, CA
on May 19, 2020
This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 …
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Posted by Theresa
from Fresno, CA
on December 30, 2018
This mattress has been very comfortable. Has helped a little with back pain. Would definitely buy this type again. Everyone who has used our bed says it's very comfortable.
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Posted by Cindy
from Opelousas, LA
on February 6, 2020
The bed is really great and Innova has always responded promptly to any issues that I have had either via email or phone...I have no complaints about the company but the mattress is sagging in the middle but that maybe because my mother had kept the head of the bed …
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Posted by Caroline M
from Clarkston, MI
on September 19, 2014
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with …
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Posted by I
from Miami, FL
on September 16, 2020
My back pain and stiffness was getting worse so I went mattress hunting. Read hundreds of reviews and tried dozens in stores. Against my philosophy of not buying something you can see and touch first, I went ahead and got the Luxury Firm Winkbed. The look and feel of it …
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Posted by Jerry
from Baton Rouge, LA
on September 29, 2020
I don't believe the good reviews on this mattress type. I'm 64, 5'10", 160 lbs. Had this mattress a little over a year, but it started to sag in the middle around month 8 and now I have to have old pillows stuffed underneath the center of the mattress to …
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Posted by Claudine
from Stone Ridge, NY
on November 12, 2020
This is our 2nd CP Rogers mattress purchase, and whilst the first one - purchased 10 years ago - didn't hold up as long as we thought it would, we returned for the service and hopefully quality. Our first night was blissful. And true to reviews, and salesmanship pitch, the …
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Posted by Jessica
from Irving, TX
on December 25, 2020
I reached out to customer service but they said it’s normal - the appearance and the foul smell. I used latex before and it’s not supposed to be like that. I tried to reach out to their management but they didn’t even respond back to me. Quality and management is …
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Posted by Patti
from Shawnee Mission, KS
on February 18, 2021
The mattress was fine for about 3 years and then began to sag. Having hip and back issues, this became problematic rather quickly. in the end, I had to grab the side and pull myself out of the pit of the sag! I've spend hundreds at the chiropractor getting adjustments …
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Posted by Lisa
from Canterbury, NH
on April 26, 2021
I tried several mattresses in the showroom and found this one to be exceptionally comfortable. I was initially put off by the cost compared to other brands however I am so glad I spent the extra money. I have had un-interrupted sleep since I started using it - no more …
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Posted by Robert
from New York, NY
on May 12, 2021
After just four months we've got deep indentation where we sleep, and we're light weight. The center of the mattress seems to have risen up as a result of the bad support where we sleep. It feels like we're sleeping on a lumpy futon without proper smooth support. What a …
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Posted by Christie S
from Cypress, TX
on May 10, 2021
This has been the hardest company to work with. My mattress was delivered by 2 gentleman contracting through the the DUMP. These gentleman had my mattress folded in half with a sting around it. So with that being said me and my partner roll to the middle. I have placed …
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Posted by Daniel C
from Plano, TX
on March 27, 2021
Has held up well as a solid surface to sleep on daily over several years, but still remains too firm for a lightweight side sleeper. Not much if any squishy memory foam feel to it since it barely compresses under my weight. Minimal bounce, motion transfer, or conforming. Doesn't sleep …
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Posted by Joni
from Omaha, NE
on July 14, 2021
I bought this mattress when my other mattress was 20 years old. It was very comfortable at first. I noticed that I left sunken body imprints when it was only one year old. I rotate it often. I weigh less than 130 lbs. Lately, I started sleeping at the foot …
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Posted by Katherine e
from Bangor, CA
on June 29, 2021
There is a spot that I lay on and it’s a big sinkhole. There is a huge dip in the bed and I have to move completely around it, so now it’s a single sleeper bed. I will NEVER buy a Beautyrest again. My previous 25 year old mattress was …
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Posted by Leslie
from Branchport, NY
on August 31, 2021
I purchased this bed from Sleepy's some years ago and it was quite expensive (over $2000). Had it delivered to my home and set up. For about a month, it felt great. Felt comfortable, supportive, didn't sleep hot. After a while, though, I started to notice it was sinking on …
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Posted by Marc
from Augusta, GA
on September 29, 2021
We got the 14.5 mattress and foundation. Bed was way to tall. Exchanged top mattress for 11.5 shorter mattress. It was firm not like the 14.5 soft mattress we returned. We then exchanged it for the 14.5mattress with the lower 11.5 foundation. Mattress is soft again with right height. The …
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Posted by Art
from Friday Harbor, WA
on November 16, 2021
The mattress was comfortable for about 6 months, it very quickly deteriorated and began to sag on the sides and develop a hump in the middle where the base of the mattress frames meet. My wife refuses to sleep on it. Had to replace the mattress after 3 years.
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Posted by Leslie
from Durham, NC
on November 18, 2021
I was so excited about this mattress at first. I bought it in July of 2021. By October, it was squeaking and sagging on the edge. Warranty was relatively easy and they sent a replacement. The new mattress sags in the middle and is also squeaky. I am getting my …
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Posted by Dale S
from Boonsboro, MD
on April 30, 2022
This is the most well made and comfortable mattress we have EVER Had ! There is no mattress on the market that compares to the firmness of it. However , at about year 8 or 9, we did notice slight grooves where we each slept every night. Rotating it head …
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Posted by Peter
from Haymarket, VA
on January 13, 2022
I believe I can feel the coil poking me in the butt when I sit on the edge of the mattress when I’m getting up. Same when I sit up in the middle of the mattress.
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Posted by Fuzzy
from Jacksonville, FL
on October 29, 2022
I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would …
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Posted by Debbie
from Solana Beach, CA
on December 5, 2022
Impressed with Harvest Green Mattress from the moment it arrived in efficient packaging & popped (with help professional delivery service) into a nicely stitched and quilted firm mattress. Sleeping on our new king mattress is comfortable with just right amount of support for my weak lower back. I fall asleep …
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Posted by Kay
from Morganton, NC
on December 10, 2022
Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got …
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Posted by Logan
from Manhattan Beach, CA
on April 20, 2022
I never want to get out of this bed! This is by far the best mattress I’ve ever slept on. I’m not sure about the negative reviews, but rest assured, if you’re considering this mattress, GO FOR IT! It’s nothing less than amazing. It has all the benefits of a …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by MINDY V
from Thousand Oaks, CA
on January 9, 2018
Was hoping to love this mattress but it's a little too firm for our liking. Still have same problems with arms falling asleep, neck and back pain. Glad my husband talked me into getting adjustable frame. We use it all the time. Mattress just ok.
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Posted by Nancy
from Tavistock, ON
on January 8, 2022
A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown …
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Posted by Ben
from Largo, FL
on January 26, 2022
I bought a Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I thought I was buying quality that would last, It didn't! I am not a large person. I am height / weight proportionate weighing 165 lbs. So I was very surprised to realize my …
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Posted by Hayley S
from Athens, GA
on August 1, 2020
Initially the plush top and support felt good. I slept on it alone for 6 months and when I stayed on the edge the support was fine but if I went toward the middle of the bed it sunk in. I added some support under the frame and this helped …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by Robin
from Bemidji, MN
on June 1, 2019
Within a month of purchasing this bed the bed has settled 1/2-2”. When I lay on it feels like I am laying in a hole.
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Posted by H S
from Bensalem, PA
on December 23, 2010
After only a year, it sags and causes backaches. DO NOT BUY THIS!! We contacted Sleepy's and Simmons and neither will do anything to resolve it. We will never buy from Sleepy's or a Simmons bed again! To purchase a mattress over $1300 to have it not last absolutely disgusts …
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Posted by Chastity
from Albany, GA
on October 3, 2016
I've had this matress for about 3 years and I've had constant back & neck pain since I've started sleeping on it. This matress hasn't held up at all for the amount of money I paid for it. It has constantly made noice and sags all over. I will never …
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Posted by Geof D
from North Fort Myers, FL
on February 28, 2020
The sides are distorted and the bed has developed two distinct hammocks in just three weeks. I weigh 175 lbs and my wife 110. Can’t imagine why this thing would like after a year. Fortunately the retailer is replacing it today with another brand.
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Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
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Posted by Debbie
from Norwood, NJ
on June 5, 2022
This mattress felt great in the store. After the first year it had less support. After 2 years the edge support is gone. I tried rotating the mattress from top to bottom but did not make a difference. I would steer clear of the brand Beautyrest based on this mattress.
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by mary
from Paw Paw, IL
on July 8, 2018
We bought this bed from Sleepy's (now Mattress Firm) May of 2016. We needed a new bed that was going to work better for both of us. Our Adjustable Air bed was just not working for us, and we decided to finally go to a mattress store. We moved into …
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Posted by db
from Chicago, IL
on December 26, 2016
I slept better on my 15 years old Simmons mattress with a plan top a classic innerspring mattress. The Allie mattress was great initially, after the one date had passed the back aches started. They are so painful now, I have problems exiting the bed. Simmons does not consider this …
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Posted by Dorothy
from Punta Gorda, FL
on October 24, 2018
Ok after 18 months our beautyrest westchester started to develop a sink hole. Today a rep came out and measured it and RTG will get back to us.
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Posted by Sharon
from New Lenox, IL
on September 12, 2019
This mattress felt wonderful when it was first purchased and until the first year of use. After that, it no longer conforms to your body as marketed. It has become very firm and uncomfortable. There is a 10-year warrantly on the product, but it is ignored.
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Posted by Madeleine
from Vanier, ON
on June 15, 2021
Bought in 2015, was comfortable for the first 4 years only. Compared to previous mattresses bought in my life which lasted for at least 10 years this one was not a good buy.
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Posted by Christina
from Saint Petersburg, FL
on May 3, 2014
I have purchased several Beautyrest/Simmons mattresses over 25 years so though I'd try their new technology in the Kailey Plush Firm Eurotop. After spending over $2,800. at Macy's I got one. It is the worst mattress I've ever owned.It developed body impressions in the first 40 days that never sprang …
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Posted by Josh B
from Carlisle, PA
on May 7, 2012
This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another …
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Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Trina
from Arlington, TX
on October 12, 2017
I will never buy this product again. My husband and I wake up in pain everyday. This is the second time I have called warranty. It started sagging after a year. Called warranty October of 2016 and they said it was not bad enough. They are coming again today so …
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Posted by Joanna
from Toronto, ON
on April 16, 2018
I received this bed as a gift (new, unused) from my mom a year ago, and it was replacing a very worn 7-yr old pocket coil mattress that had come in a box. At first I wasn't sold on the super softness of the gel pillowtop on the Beautyrest, but …
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Posted by William
from Harker Heights, TX
on September 29, 2021
Sleep like a baby!👏🏽👏🏽👏🏽
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Posted by Amy
from Tinley Park, IL
on September 10, 2019
This mattress was hollowed out at the middle within 4 years despite moderate use and turning! Avoid it! Poor quality!
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Posted by Donny M
from Clinton, IA
on May 1, 2022
The 5000 double sides mattress we purchased is so good. A huge upgrade from our previous one, a memory foam.
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Posted by Marla
from Greencastle, IN
on June 7, 2017
Don't purchase a mattress from beauty rest , won't make warrant good . Terrible mattress .
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Posted by Mavis
from Arlington, TX
on October 26, 2021
Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
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Posted by Brittany
from Tempe, AZ
on March 10, 2017
I couldn't find a place to leave a review where I purchased the mattress from so I'll leave it here instead ;) I suffer from insomnia and back pain. I chose this bed mainly because it was a hybrid. I had determined I needed memory foam. I needed to not …
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Posted by Hildie
from Wayne, ME
on November 18, 2021
We purchased this mattress only four years ago and it started to wear out in its third year. It sags where our bodies are. There is definitely an indentation where we sleep. We rotate the bed but can't flip it. It was supposed to last ten years but we really …
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Posted by Shaun
from Barnegat, NJ
on November 20, 2021
Do not purchase this mattress. Warranty is horrible and the bed foam ripped between the coils
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Posted by Paula
from Brampton, ON
on November 23, 2021
I love the quality of this bed it’s so old yet in great shape
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Posted by Mohanad
from Portland, OR
on April 10, 2022
It is comfortable, supportive and cool!
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Posted by Mary
from Hawthorne, CA
on February 7, 2022
Within 4 months of purchase, our beautiful Ella Grace king mattress had two distinct hammocks - one for each of us. We're not super heavy - I'm about 160 and my husband is 190 pounds. Stearns and Foster was GREAT about replacing the first mattress with a new one. Sadly, …
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Posted by Jim
from Midlothian, VA
on June 15, 2022
Have had this so long, do not remember what it was like to sleep on something else.
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Posted by Diana F
from Lake Orion, MI
on October 8, 2014
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by Nandita R
from Grosse Pointe, MI
on August 5, 2014
The wheels on the center of the bed frame are broken and therefore the bed slides all over the place by morning.
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Posted by James J
from Byron, MI
on September 22, 2014
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as …
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Posted by Michele
from Glen Burnie, MD
on June 25, 2022
This matteress was by far the best ever!!! The pillow top made it soft and comfy and the inner coils kept it supportive and firm. But sadly it finally (after 15+ years) it started to the dreaded 'sag' into the middle of the middle of the bed. I would buy …
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Posted by Kristine
from Sherwood Park, AB
on February 1, 2023
There is also a big hump in the middle of the bed. We bought a new mattress after 6 years. It was a great mattress for only 3 years.
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Posted by Clifford J
from Louisville, KY
on August 8, 2022
The comfort of this mattress is surpassed by any I have ever tried I'm 67 and finally finally can get a good night's sleep thank you these old bones say thank you in a way you'll never know
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Posted by Tommy
from Maple Valley, WA
on August 16, 2022
First, Paramount is a Rolls Royce level mattress company. Their beds are sold at Bloomingdale’s and adorn some of the most luxurious hotels in America. Yet, many of their price-points are reachable for average purchasers while still maintaining very high quality. I had tried three mattresses. I have osteoarthritis, a …
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Posted by Gail
from Lake Katrine, NY
on November 24, 2021
For the price I thought it would be much better. I tested the same mattress in the showroom of the store on several occasions and so did one of my relatives and when the mattress came it did not feel the same. I did not complain about the mattress initially …
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Posted by Brian
from South Hadley, MA
on January 22, 2023
Never had a bad night's sleep on this mattress. The only reason i don;' use it regularly anymore is because it does not suit my husband and he did not want to give up his own high end mattress. I would love my mattress back. Worth a divorce?....
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Posted by Rebecca
from Bruner, MO
on February 4, 2023
I have never slept more deeply in my life, and I really didn't know what I was missing. I'm 43 and was starting to wake up with aches and pains. I feel great in the morning when I get out of my iSense bed. My husband is in construction and …
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Posted by richard
from Buffalo, NY
on September 27, 2022
To spend this much money on a mattress (and we bought 2) and be this disappointed is very sad. My husband and I have both had back spasms and have been very uncomfortable. Salesman says jump on it. Hasn't helped.
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Posted by Kelly B
from Bonney Lake, WA
on September 1, 2015
This bed is super hard, except for the immediate dip that occurred and has stayed there since the first night. Don't buy this bed
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Posted by Cornelius G
from Fort Lauderdale, FL
on October 21, 2014
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of …
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Posted by Scott
from West Chicago, IL
on November 28, 2014
The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. …
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Posted by Dan S
from Mobile, AL
on February 12, 2013
I am replacing the plastic barrel connector for the third time. And for the third time the company has changed the design. Little wonder! I cannot depend on this bed, and I will not buy another.
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Posted by Sharon
from Palm Bay, FL
on October 4, 2019
Very comfortable and my guest love it too. Soft not hard, easy positioning. Enjoyed the mattress very much.
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Posted by Karen P
from Baldwinsville, NY
on August 17, 2012
Was very excited to get this mattress. The first thing I noticed when the wrapper came off was the fumes. It's hard go explain but it smelled like chemicals almost like a petroleum and gas. I waited thinking it would go away and it didn't. I called main office and …
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Posted by Jason F
from Omaha, NE
on October 19, 2012
My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company …
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Posted by Shane S
from Citrus Heights, CA
on November 21, 2012
I have owned a waterbed since 1977. This is the third mattress I have purchased meaning that the overall average mattress life has been about 12 years. The prior mattress that I purchased was a Naturalizer 100 in August 1988 for $69.95. That lasted until I wanted a firmer mattress …
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Posted by Davyn A
from Blaine, WA
on January 6, 2013
I just bought this bed after seeing so many positive reviews and can't believe the results after 2 sleeps!! I had a Seely Posturapedic and thought I had a good bed. My back issues,recent bad sleeps and an agreeing girlfriend gave us good reason to buy a new bed. I …
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Posted by Debbie R
from Birmingham, AL
on January 13, 2013
As long as I live, I will NEVER buy another Serta mattress. A 105 lb. girl slept on this mattress for less than a year and it began sagging but not quite at the 1 1/2 inch mark to keep us from filing a claim. Shame on you Serta.
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Posted by Eric H
from Santa Cruz, CA
on December 1, 2009
have slept on this mattress for 3 years
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Posted by Lonnie C
from Smithfield, VA
on March 26, 2011
If you value your health and a good night sleep, avoid a foam mattress at all costs. The foam bed is so soft it provides no back support. After a short while the mattress develops a pit in the middle where you are unable to roll from side to side. …
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Posted by Ashley Y
from York, ON
on February 22, 2013
the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the …
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Posted by Mary A
from Ridgeland, SC
on July 19, 2014
I was hoping I finally found a mattress that I'd wake up in the morning & not be in pain. Sadly this mattress isn't much better as far as my pain goes that I gave away. I'm disappointed.
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Posted by Matt B
from Harrisburg, PA
on January 27, 2010
It's a very comfortable, firm bed. We've had it for 15 years and it is still as firm as it was then.
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Posted by David M
from Deerfield, IL
on February 9, 2010
This mattress offers a firm feel with good edge support and yet has enough surface softness to allow a very comfortable feel.
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Posted by Peter H
from Chevy Chase, MD
on March 16, 2010
I can't say that the Perfect Sleeper quite lives up to the billing, but it is not bad, really. I have had mine for eight years now, and it still is quite a comfortable sleep, though I am starting to sense some sagging.
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Posted by Bobby H
from Conover, NC
on May 29, 2012
I purchased this mattress originally for my guest room, because I wanted something nice but didn't want to spend a lot of money. It turns out that after a few nights on my name brand mattress, I realized the Southerland model was much more comfortable. We have moved the Southerland …
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Posted by Katharine J
from Washington, NC
on June 10, 2012
I bought this king sized mattress set originally in spring of 2007. It felt *great* in the showroom, and took a lot to convince me- as it was the most expensive one there. I believe in 'you get what you pay for', so I ponied up the $1500.00. It took …
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Posted by Linda R
from Belleville, IL
on December 29, 2013
We have only had this mattress one year and three months - we rotate the mattress monthly as instructed. However, after the first month, the mattress sinks where we lay and does not return to original support. Rotating the mattress does no good. We purchased the king size mattress - …
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Posted by Missy B
from Louisville, KY
on February 6, 2011
This soft, cushy matress seems just right to this Goldilocks, so overall I would recommend it. With a nice plush pillowtop, it feels like falling into a cloud. However, after reading some of the other posts, I hope this doesn't start sagging. It is already showing some indentions after only …
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Posted by John J
from Hiram, GA
on March 8, 2011
I bought a new Southerland Brentwood mattress and box spring together. It was like $427, including tax, with $100 taken off the sale price. The mattress has already sagged over 3 inches in the middle when I lie on it after 12 days of use. It's brand new and is …
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Posted by Larry K
from Temple City, CA
on March 24, 2011
There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware!
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Posted by Betty H
from Robertsdale, AL
on September 3, 2011
I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 …
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Posted by J H
from San Diego, CA
on May 3, 2012
Overall my husband and I are pleased with the mattress however it is a lot harder than the one in the store. We were assured that it would soften up, but it has been three months and has hardly changed. I would also agree with the other reviewer that when …
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Posted by F
from Stanwood, MI
on June 20, 2014
When new, this was a great bed. After four years, it has lost the support that made it comfortable. The store we purchased it at sent us a warranty check sheet. The sheet explains that the mattress must sag a measured amount before they will repair or replace the mattress. …
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Posted by Debbie E
from Los Angeles, CA
on August 4, 2011
Extremely disappointed after spending $$$$ on a Kluft Cal King firm, Royal Sovereign. Severe body contouring, the middle has a huge hump that's like sleeping with a 3rd person in the middle. Kluft says it's normal for 1.5" depression. At 3weeks we are at 1" depression, When you go to …
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Posted by Donna R
from Olmsted Falls, OH
on September 5, 2011
When this mattress was purchased in July of 2009 it was comfortable for about 6 months. We have now had it for two years (about a year and a half too long). Then we both started having back, shoulder, neck, hip and all over body pain.The is a poor quality …
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Posted by Mary B
from Crystal River, FL
on October 24, 2011
I love this mattress set! I work on my feet all day, and used to get up and and my feet and back would hurt and be stiff for several minutes. That changed the first night sleeping on this bed! I was unsure about the two different comfort sides, but …
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Posted by Roger C
from Fort Meade, FL
on November 9, 2011
The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in …
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Posted by Jen H
from Roy, UT
on December 9, 2011
great in the beginning. even talked two friends into buying one. best sleep i ever had. three years later it begain sagging. seven years later the company barely acknowledges my e-mail or phone calls. I am yest to see a refund or replacement. not worth the $3,000 i paid for …
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Posted by Linda C
from Hillsboro, IL
on February 18, 2012
The mattress is only 1 1/2 years old and it looks like it's 20 years old. We have rotated the mattress every month as we were told to do. The body impressions show severly even when the bed is made. I would never recommend the mattress to anyone.. My son …
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Posted by Bob O
from Los Angeles, CA
on July 17, 2012
So far so good! I am very happy about my buy and fell that I made the right choice! I will recommend this bed to my friends. Im sleeping better. The firmness, the feel everything is great and comfortable. I got a follow up call, the delivery was prompt and …
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Posted by Jake W
from Bradenton, FL
on April 11, 2013
I bought this be some months ago and It is great! The people at Americas Mattress were very friendly and knew what they were talking about. They made everything as easy as possible. I have no complaints!
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Posted by Anthony L
from New York, NY
on May 24, 2013
My wife and I bought a new mattress from Naturepedic a few weeks ago. I honestly had to hold back my urge to post this after the first night's sleep, because in truth, I thought I had a great night's sleep because I just been really tired. I was wrong. …
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Posted by Andrew J
from Toronto, ON
on June 16, 2013
The foam elements shifted resulting in very poor support on the edges. As a result the mattress tends to constantly try to roll you out of bed.
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Posted by Ann S
from Inman, SC
on June 22, 2013
This mattress broke down in less then 6 months, it's all my wife and I can do to get out of it in the mornings. Had the mattress technical people come out to look at it. They laid a 1 inch square wooden block on the mattress to measure the …
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Posted by Heidi
from Patchogue, NY
on March 12, 2014
I found my new source for bedding. I`m a designer here in NY. I`m always on the look out for the best quality for the VERY best price to pass onto my customers. I found that at Saatva. I called 10 days before I was planning on moving my customers …
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Posted by Evelyn
from Simi Valley, CA
on March 16, 2014
I purchased the Vera wang serta with the think pillow top in August of 2007. It sat unused for a year and the 1st night my ex and I slept in it I thought it was amazing. Then we got up. There was a whole body indentation in the bed …
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Posted by Phyllis B
from Charleston, IL
on November 14, 2013
We bought TWO Bemcos, one for our room and one for guests. The mattress in our room, after only one month is showing "body bumps". The one in the guest room has a strong chemical smell. Still smells 3 weeks later. When we called the plant manager in Springfield, IL …
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Posted by Constance B
from Warren, MI
on September 17, 2014
My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
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Posted by Teressa W
from Oak Park, MI
on August 6, 2014
We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We …
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Posted by Shannan
from Fairview Heights, IL
on August 4, 2014
About 3 or 4 years ago we upgraded to a king size Restonic mattress. At first it was wonderful! However, over the course of a year the mattress began sagging horribly (about 2 1/2 -3 inches). Weekends Only did a wonderful job of getting us a new bed. Well, here …
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Posted by Justine
from San Francisco, CA
on January 3, 2015
This is the best mattress ever, yes I was skeptical about buying online, but I did my research it's the way they make their mattress . This mattress is so comfortable!, I feel lucky to have one, It feels like cloud 9, perfect about of firmness with a pillow top …
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Posted by Brenda
from Sault Ste Marie, ON
on March 24, 2015
Very poor. Have had back and hip pain since owning mattress resulting in treatment by a chiropractor. No matter the sleep position, I get back pain. Thought it was maybe me. Returned to sleeping on my old mattress. Pain went away within one night. Remained on old mattress for 3 …
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Posted by Ramon
from Brandon, FL
on June 14, 2015
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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Posted by Elizabeth B
from Tucson, AZ
on July 15, 2015
Should have returned it to Costco within the 30 day period after purchasing it. Will have to get a new mattress.
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Posted by Randy
from Dallas, TX
on January 27, 2017
I bought this mattress about 1 1/2 years ago, the right side of the mattress caved in totally, plus the box springs caved in! will not by this brand again
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Posted by Renee
from Slidell, LA
on January 21, 2017
I'm 60 yrs. old always been a stomach sleeper since we have had this mattress I sleep on my back and wake up 9 hrs. Later in the same position. Love it
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Posted by Pam
from Huntertown, IN
on August 29, 2016
I have had this bed less than half a year and there are tiny balls all over the material on the top of the bed. My back and arms hurt so bad from the bed. spent a total of 3000.00 on this bed. I have been totally scammed! The bed …
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Posted by James
from Orange Park, FL
on February 20, 2017
Great experience all around and the product is a phenomenal value. After only a few weeks with the Luxury Firm model I put my second mattress on order. I'll never step foot in a mattress store again.
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Posted by Dave
from Hixson, TN
on February 9, 2017
I was impressed with the support but comfort at the same time. Slightly worried about heat distribution, but after about 10 minutes in the bed, heat starts dispersing and not a factor. I love this mattress, I wake up feeling rested and without the aches and pain I used to …
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Posted by Emma
from Atlanta, GA
on March 1, 2017
We compared this to a sleep number and were excited to pay so much less for it. We are beyond disappointed! We paid $1649 for an air mattress you can but at Walmart for $69! Its terrible and the company wont take the product back. They wont return calls, wont …
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Posted by Salvatore S
from Fort Mill, SC
on December 29, 2022
We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating …
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Posted by Lisa
from Bowmanville, ON
on December 24, 2019
Mattress was excellent at first. However 6 months in the mattress is starting to sag and has high point in the middle. Very disappointed 😞
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Posted by Deborah
from Boston, MA
on April 29, 2017
I am ecstatic about this mattress, hard to get out of bed because I lay there marveling at how wonderful it is! The level of support underneath is fantastic... then topped off with just the right amount of soft cushioning... like sleeping on a cloud! (but not too much pillow …
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Posted by MICHAEL/HODA T
from Cerritos, CA
on January 3, 2018
The mattress is poor quality. My back is killing me and I’m not sleeping well at all. For an expensive product it’s designed poorly.
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Posted by Harold
from Saint Paul, MN
on January 24, 2018
Do not know the lifetime of this mattress but it began showing signs of failure as early as three years after purchase.
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Posted by janet
from Hattieville, AR
on February 10, 2018
i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same …
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Posted by Ali
from Saint Petersburg, FL
on February 22, 2018
We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
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Posted by Dustin
from Amarillo, TX
on February 25, 2018
purchased from bob mills. They did their bed match and we used that as guideline to pick bed. We chose the 10 which is most expensive bed. Had it for about 6 weeks of the worst sleep we have ever experienced. Went back to bobmills and they did exchange for …
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Posted by Missy
from Wichita, KS
on June 21, 2018
I love my bed!!! The wrapped coils mean that my dogs don’t disrupt me when they get in an out of bed at night. I don’t have any pressure pain an I just sleep good. I didn’t pay an arm an a leg either!! Good company an good quality beds.
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Posted by Nancy
from Murfreesboro, TN
on January 3, 2019
After about a year, this bed began to develop significant depressions on both sides which have made sleep difficult and caused back pain for my husband and myself. Our previous mattress was comfortable for more than 15 years, so we were surprised and very disappointed to find this mattress nearly …
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Posted by Daryl
from Mokena, IL
on November 7, 2018
I have a doublesided bed from them and its awesome!
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Posted by Connie
from Martinsville, VA
on December 2, 2018
Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
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Posted by Unlucky
from Northfield, MN
on December 9, 2018
Order went great, delivering was wrong, then corrected, started having upper arm pain, by myself and Husband. Called rep got the run around, offered topper for year old mattress which if it were a good bed you shouldn't need. Rep over spoke and you couldn't get a word in. Really …
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Posted by Linda
from Mansfield, TX
on December 20, 2018
I love this bed. I got a great deal on it and don't regret it one bit. It does have body impression cuz I am only one sleeping in it. However it feels like cloud still. I do find myself sweating some but it could be my age haha. My …
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Posted by Rene'
from Saint Petersburg, FL
on January 3, 2019
Thought I would get a pillow top hotel mattress after a few months of living with one but after much research bought the Dream Cloud. Was skeptical the first few weeks but got some of the best sleep I've ever had and the mattress always feels like new. So glad …
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Posted by Drew
from Loveland, OH
on March 10, 2019
Spent over $1,500 on the king size mattress set. After months of struggling to getting acclimated and my back killing me.....we went back up to see what they could do. They gave us some cheap foam top and said to try it. After another coulple month of my back still …
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Posted by Edmund j
from Crossville, TN
on April 27, 2019
Probably should have returned this mattress within the allotted time.
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Posted by R. K
from Moriarty, NM
on April 27, 2019
Our only complaint is we can't turn mattress over. We can only rotate. As a result, troughs have developed on each side of the bed where we sleep.
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Posted by Mary N
from Cypress, CA
on April 27, 2019
Sleep is important, a good mattress is more important!
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Posted by Karen I
on April 27, 2019
Very comfortable mattress for both me (likes a softer mattress) and my husband (likes a firmer mattress). It does however create body indents and leaves a bump in the middle.
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Posted by Ruhul A
on April 27, 2019
I am happy with my purchase.
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Posted by Roger M
from Kingston, WA
on April 27, 2019
mattress is great - delivery and installation paid for was well below expectations
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Posted by Damond P
from Fernandina Beach, FL
on April 27, 2019
It really has been the most comfortable mattress on which I have ever slept. Only problem is that it has no side handles which makes it very difficult to turn.
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Posted by Fran W
from Burleson, TX
on April 27, 2019
This mattress is so great ......best mattress I’ve ever had and most comfortable.... I originally bought a double and it was so wonderful I ended up buying a king size so I have these mattresses on both beds. I have such horrible back trouble (related to terrible car wreck) and …
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Posted by Karen D
from Madison, AL
on April 28, 2019
I really like this mattress. No, doesn’t take away all my pain, but nothing will. Has helped a lot though. I would definitely recommend.
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Posted by Deborah M
from Westerly, RI
on April 28, 2019
I love my WinkBed!!! I actually look forward to getting a great night's sleep, knowing I will be completely comfortable. I would highly recommend it to anyone looking for the very best mattress out there!
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Posted by Sean W
from Los Angeles, CA
on April 29, 2019
I'm a side sleeper who suffers from insomnia, but the right bed can cure that. I got an Englander bed 10 years ago that was the perfect bed - I never had a restless night on that bed - ever. And that's the first time I could say that in …
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Posted by dom
from Culver City, CA
on May 23, 2018
within 3months the edge supports broke down. Felt like falling out of bed. The store exchanged it for another. Same thing happened and store changed out again and this time got their foundation as they said it might be the problem. Within 6 months the edge supports were gone. I'm …
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Posted by Tifany J
from Washington, DC
on July 15, 2019
Do not get this mattress if you get hot during the night. Ever since I got this mattress I wake up sweaty in the middle of the night from sweating. Even if the room I'm in is cold, I wake up sweaty and even more cold due to this matress.
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Posted by Emily
from Pinson, AL
on August 20, 2019
For the 1st month I was happy, hubby was not. Then my crater formed and the hump in the middle of the mattress. It says that to uphold the warranty we must flip the mattress every 6 months. Kind of hard to do when it is attached to the base. …
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Posted by Ed
from Riverside, RI
on July 28, 2019
We have had our mattress for approximately three months and so far we have found the support and comfort to be as promised and so far really love this mattress. I have trouble falling asleep and find that I tend to stay in bed now where before I would get …
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Posted by val j
from Kimberley, BC
on September 1, 2019
The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot …
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Posted by Angie
from Stockbridge, MI
on February 24, 2020
We purchased what was believed to be top of the line mattress and was good for roughly 1 month and the middle is completely sunken in. Came with 15 year warranty but does no good if they don't stand by their product. Worse purchase ever and have to get a …
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Posted by Jim
from Fenton, MI
on November 14, 2019
This mattress is "hard" in the middle from day one. The side of the mattress is so weak (after 6 months) that I can't even sit on the side of the bed without slipping off.
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Posted by F
from Stanwood, MI
on December 7, 2019
Wife wanted a new mattress, had good luck with Capital Bedding previously. Purchased Capital Bedding memory foam. Good for first year, then lost support in center. Made claim to supplier, found out that support is not covered under warranty, only sag with nothing on it. They came to check for …
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Posted by Jim
from Delaware, OH
on February 9, 2020
This is our third Mattress in five years. Trying to find the one that would work for us both. It is PERFECT !! It is soft enough that my wife loves it and firm enough for me. It has great support but is not springy. It is quiet, and if …
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Posted by Patricia K
from Warwick, RI
on January 17, 2020
Posted by Josh
from Mobile, AL
on April 18, 2020
I have had this mattress for 7 months now and every morning I wake up with pain in my lower back. I only weight 165lbs. Even when I sleep on my side I am constantly tossing and turning throughout the night. Do not buy this mattress!!!!!!! I am in the …
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Posted by Larry
from Roslindale, MA
on May 29, 2020
I purchased the luxe queen sized bed and ordered the adjustable frame, when it was delivered I realized they sent both the regular frame and the metal adjustable frame, I contacted customer support which said they would email me a return label, after not receiving the label I emailed customer …
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Posted by alfred
from Fontana, CA
on July 6, 2020
I like many folks here have had the same experience with failure in 4 years. We have a big hump in the middle that you cant roll over and the sides have failed. We have done everything to get serta to replace it and they will not honor their warranty. …
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Posted by Wayne
from North Dartmouth, MA
on August 22, 2020
Have pain all the time so not the fault of the mattress. Only had the mattress 2 weeks so will be rotating. I have noticed a slight indentation already so hope by rotating will help.
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Posted by Linda W
from Wells, ME
on October 7, 2020
Amazing sleep quality. My husband finally wakes with no back ache! Hate to get out of bed in the morning! Love it!
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Posted by Rena
from Covington, GA
on October 8, 2020
It's not worth the money already having rippling on it even though have a mattress protector on it
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by William E
from Greenville, WI
on December 30, 2020
We both feel that it sinks in the middle and its only 2 months old. We are considering exchaging it for something else
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Posted by Alison
from Chester, NJ
on April 30, 2021
We tried our first Helix mattress, but it was too firm, so we tried a softer model, that was awful too. Back pain, hip pain, shoulder/arm falls asleep. I can feel when my partner scratches his nose. We have had it less than 3 months and there’s already sagging in …
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Posted by Charles
on January 2, 2021
Iv'e had this mattress for 21 years. Still comfy but has exceeded it's lifespan. Sagging in the the middle, suspect coils have reached life expectency. Going to replace this mattress and box spring with another Gold Bond.
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Posted by Jonathan H
from Granby, CT
on January 20, 2021
My wife and I decided to spring for what was billed as a top-of-the-line mattress. We were sold an Aireloom. It's been 18 months and its like sleeping in a ditch. Completely uncomfortable. This mattress is actually causing us back pain. The tech came out today and we were told …
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Posted by Lesley
from Spokane, WA
on February 11, 2021
I can't rave enough about this mattress, I love it so much. I slept on a waveless waterbed for 30 years and didn't think there was a mattress I would be comfortable with. This mattress was the answer to my prayers! Even after nearly a year, I'm still in love …
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Posted by Vivian
from Honolulu, HI
on April 2, 2022
Since my husband has been comfortable on it, I tolerate it. I am a lightweight woman, 5'6-1/2", weigh 118 to 121 pounds, and have never been comfortable on it. I don't understand how it is deemed a "soft" mattress, it isn't! Feels like sleeping on a stack of gym mats. …
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Posted by CJ
from Oakland, CA
on June 16, 2021
We spent hours on this site and others comparing mattresses. We wanted a firm mattress and didn't want memory foam. Mattresses like Bamboo we tried in the showroom and they generally felt too soft and unsupportive. We are both heavy and the "firm" mattress we were sleeping on was so …
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Posted by Janice
from Clearlake, CA
on June 16, 2021
First Diamond deep pocket mattress we bought, per advice from a mattress salesperson, and love it. Had it for 7 years, no sagging, material still like new, firm as the first day used, comfortable and feel rested. As soon as we get into bed, fall to sleep right of way, …
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Posted by jim
from Houston, TX
on July 23, 2021
i tried many mattresses and liked this one best for upper and lower back support, i have not put the adjustable base on yet, but so far its pretty good.
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Posted by Josh
from Valparaiso, IN
on August 11, 2021
Decided to try the avocado green mattress with pillow top because it was rated #1 on consumer reports and my in-laws love there's. The mattress feels nice and well made and has a nice bounce to it. However I was waking up with hip pain, avocado was happy to send …
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Posted by Bob
from Taunton, MA
on September 16, 2021
My wife and I highly recommend the Lago Nouveau for a perfect nights sleep. We bought two (split king) Lago Nouveau XL mattresses with a Terra topper for each mattress. This is the perfect combination for a comfortable night's sleep. Both Lago Nouveau mattresses with Terra toppers was $5800. An …
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Posted by Rick
from Saint Peters, MO
on September 18, 2021
Excellent quality and reasonable price! Would recommend to all!
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Posted by Liz
from Missouri City, TX
on October 27, 2021
It's a firm mattress with a firm gel-like pillow top. I like it very much. It has never molded around my body; no indentations. And it's almost ten years old.
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Posted by Sam
from Pacifica, CA
on November 27, 2021
Found this mattress at a New Home trade show. Tried the firmness level in person. I have had back pains so I appreciated the mid level firmness. And first five years were great. I sleep on the right side of the bed and that side started to break down. There …
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Posted by Angelique
from Los Angeles, CA
on April 11, 2022
The mattress did smell initially and it took a while before the memory foam fully expanded. I rotated and even changed positions so I never slept on one particular side and even in the middle. However, it got worse trying to get out of my bed over the last six …
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Posted by Brian
from Colonial Heights, VA
on May 3, 2022
I have had the displeasure of owning two different Spring Air mattresses. The first one was turned into my local furniture store for warranty after only a year and 3 months with 5+ inch divots. I'm not a large person at 6'4" 200lbs. There is no excuse for this poor …
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Posted by Emma
from Philadelphia, PA
on June 12, 2022
I tried this bed in the store. It was great. However, the delivered product felt much firmer and never got any better. I bought a topper, which provided some relief until it didn't. I don't recommend this mattress for a petite, combo back and side sleeper. It's pure torture, especially …
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Posted by Jessica
on August 20, 2022
It felt fine at first but after year three I felt hunched lying in bed on my back. Even on my side, my spine sags down and stretches on the lower side. I'm 171 pounds 5'6. And fairly active. We're on year five and I've been jamming pillows under my …
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Posted by Owen W
from Chestertown, MD
on March 31, 2013
After spending $3000+ for this mattress, we thought we would have a great mattress by which we could get a good night's sleep. After just 6 months of use (was new from Macy's) both of us are sleeping in deep body impressions, so much so its become like climbing a …
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Posted by Anne
from Whitehall, PA
on October 5, 2022
Get a better night's sleep.
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Posted by Susan
from Lakeland, FL
on October 11, 2022
Tried to find my warranty and could not. Just the 120 day sleep guarantee which i refused. I have had the mattress 13 months and noticed about 5 months ago that there is a big lump where i sleep. Also i cannot sit on the edge of the bed without …
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Posted by Laura
from Heber City, UT
on October 30, 2022
Delivered as expected, rolled up. Smelled a little of a farm but I was aware of this from previous reviews. At first, the mattress felt supportive and soft with the plush top. After a few months later we found the mattress too firm and also felt like the edges were …
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Posted by Mark E
from Gloucester, ON
on September 10, 2013
If you want to spend thousands on a mattress and box spring that you cook on and when you complain receive a, letter that Simmons doesn't warranty comfort, then this is the mattress for you. I wouldn't recommend this mattress or company to my worst enemy.
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Posted by Valerie P
from Calgary, AB
on July 12, 2018
Slept on the mattress only six months as we go away for 6 months of the year always. Shrinkage very bad in both areas. Then the top layer of the mattress separated from its next layer of whatever and began to roll up inside. Inspector came out and agreed. Would …
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Posted by Maria
from Averill Park, NY
on November 18, 2018
I’m a small framed woman (5’2”,110lbs) and my partner is a average male (6’, 175) in our early 50’s. It was a big mistake buying an extra firmi was fooled by how soft the firm demo had become in the store and convinced boyfriend to buy extra-firm. Its 5 yrs …
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Posted by Wanda
from Fredericksburg, VA
on November 10, 2018
We bought this bed from sears and have had back pain every morning. It feels really good when you first get into it then in a couple hours you can’t rollover and your lower back starts to hurt.
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Posted by Omayra
from Alsip, IL
on December 23, 2017
Bought at Macy’s Never had backache, now I do Was sleeping on a temp eve memory top from Carson’s for 2 months. Maybe an adjustment. My husband can sleep anyways so of course he is happy
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Posted by JB
from South Dennis, MA
on June 17, 2018
The mattress that has been advertised in HSN it's definitely not the one that was built or delivered to me. When a regular person (Not Heavy) seats at the edge of the bed, the mattress is like going down the floor with him or her. When sleeping it's like the …
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Posted by Jacqueline
from Monrovia, CA
on September 10, 2021
After several months the right end of this mattress sunk. I don’t recommend this mattress, huge disappointment.
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Posted by Greg V
from San Francisco, CA
on January 4, 2010
A few years ago I stayed in a Westin hotel and really loved their "Heavenly Bed." You can go online and buy it, and have it delivered -- mattress, boxspring, pillows, sheets, everything! And it's just like the hotel version
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Posted by Anonymous
from Potwin, KS
on January 2, 2014
Had a Sealy for 22 years and we jumped ship to the Simmons brand. Can't believe I waited so long to try a Beauty Rest. We opted for a close out bed and box springs and walked out the door for under $900 on a King set. Very happy so …
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Posted by Laura
from Scottsdale, AZ
on June 10, 2017
Mattress has body impressions. Middle of the bed is the only place to get relief from back aches.
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Posted by John D
from Sarnia, ON
on November 22, 2012
Cheap construction. I got ripped off. Warranty process is a pain. They make you do all their work and then say they don't believe you and want to look for themselves.
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Janine
from Beverly Hills, CA
on January 20, 2019
We've had this mattress for a few years and the mattress is still in excellent condition and we have wonderful sleeps. Happy to have invested in this!
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Posted by Bob G
from Stoughton, MA
on August 12, 2012
The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over …
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Posted by Dale
from Delray Beach, FL
on May 22, 2014
Bed collapses under me but the memory foam pops up and hides the indentation so upon inspection ip looks fine therefor not deemed defective. I believe it is. It does not meet my expectation!
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Posted by L
from Waterloo, ON
on July 16, 2017
Our main complaint is the tendency to roll off the side and I get severe pressure points on my shoulders and hip. It is a bit of a struggle to move on this mattress and the center feels like it is "humped up". Forget sitting on the edge to put …
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Posted by Jan
on February 14, 2020
This mattress is everything we could ask for. Perfect body comfort..great side construction making it very comfortable to lay at the edge of the bed. I am buying another one for our winter home.
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Posted by Meredith M
from West Chester, PA
on October 24, 2013
I was in love with this bed until, after 4 weeks, I noticed a body indentation started to form. My initial reaction was - I'm imagining this, it can't be happening! Well not only was it happening, but it has grown worse! My previous bed was a pillowtop and I …
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Posted by Norma
from West Chester, PA
on March 18, 2014
We have only had this mattress 6 weeks and it already is showing indentations where each of us sleep. Neither one of us are the least bit heavy. Not what I would expect from such a new mattress.
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by MB
from Petaluma, CA
on January 16, 2018
We’ve purchased high end and low end with poor results. I hope this mattress stays as comfortable in the future as it is now.
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Posted by Stephanie
from Cary, NC
on August 19, 2021
Way softer than the demo model. Top squishes flat and remembers. My last bed had a pillow top but didn't cause issues until 8 years in. Last bed I could sleep cool with flannel sheets in summer with temp at 72, not this bed. They expect you to sleep at …
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Posted by Anne
from Cary, NC
on March 18, 2021
We bought this mattress 21 months ago and it is so bad that my husband rarely sleeps on it and I wake up in pain most nights. I am a small woman (130 lbs) and there is a large crater on my side of bed, which has been there several …
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Posted by Melissa
from San Jose, CA
on May 14, 2017
This mattress is like a cloud to sleep on. I love its feel, but I can't sleep through the night without waking up sweating. I have to have a fan on to sleep on this mattress. Such a disappointment as I love jumping into bed it's so darn comfy. Tried …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by William
from Sykesville, MD
on May 25, 2017
The beautyrest legend firm for my back and hip issues is the only mattress that I found to let me get a good night's sleep.
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Posted by Trevor
from Vancouver, BC
on September 1, 2017
I purchased this mattress used and it gave me back pain for the first time in my life within a few weeks.
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Posted by Sarah B
from Mission, BC
on September 21, 2021
Got this just after my son was born, he will be 3 in December. So I have had this mattress less than 3 years. It is horrible. My husband and I sleep in sagged out holes. The center is a lump so if we cuddle one of us has to …
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Posted by Andie
from Cable, OH
on February 5, 2020
I thought I was buying a high quality mattress. The cost sure indicated that I was. The store where I bought it assured me that this was the softest, most comfortable mattress they sold. The store model seemed soft, but the mattress I received felt like I was sleeping on …
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Posted by Nancy
from Dallas, TX
on March 4, 2016
Just spent two glorious nights on a new Justice bed at the wonderful, newly remodeled Drury Inn in Austin. This bed was superb! If I'd been in a truck instead of a car, would have made an offer to buy to bring home right then & there! Haven't thought about …
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Posted by Larry
from Fort Collins, CO
on January 30, 2016
We had painful backs right away we put a 3 inch memory foam pad on it which was slightly better I sleep on the couch most nights my back will not relax in any position on this mattress it was a waste of money
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Posted by Joanne
from Norfolk, VA
on March 19, 2016
We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner …
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Posted by Kristin N
from Los Altos, CA
on December 6, 2009
This mattress provides and excellent night's sleep. Soft, plush, inviting. I am very happy with our purchase.
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Posted by John P
from Londonderry, NH
on August 17, 2010
bought this mattress 2 months ago sales person asked me to write a review if i liked it so i am. the beds spring air is selling at costco are good. i am 230 lbs and my wife does not roll on me anymore. and we sleep all night long …
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Posted by Mickie N
from New Smyrna Beach, FL
on September 15, 2012
Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope …
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Posted by Jane H
from Atlanta, GA
on October 20, 2012
If you like throwing away $3,000 - this is your bed. Feels like you're sleeping on cotton balls after 3 months. Foam breaks down. You'll be sleeping in a hole.. Want to roll over you have to climb up hill first. Like waking up at 2am drenched in sweat. You …
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Posted by Valerie E
from Clarksburg, WV
on January 3, 2013
We love our new king sized Genius. We both have back and joint issues. So far we have not experienced the mattress heating up, unpleasant odors, sinking in of the mattress, or anything else negative. We are both 'plus sized' people and my husband is always warm. The salesman did …
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Posted by Tanya R
on March 22, 2013
This mattress was purchased after i had been struggling with years of back pain. i purchased the memory foam version of this and started noticing a difference with in the first 3 months. i feel like i am sleeping on a cloud! it also for some reason stopped me from …
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Posted by Scot S
from Lancaster, CA
on January 2, 2014
We bought our first Diamond bed when we were married in 1982. We bought Diamond beds for our daughters and recently bought one for our temporary quarters as I worked on my doctorate. Great haven, great sleep and superb durability. Just a quality bed at a reasonable price with a …
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Posted by Mike B
from Cottage Hills, IL
on November 18, 2010
This is the worst mattress ever. It was comfortable for about 3-4 months, then it started developing a rut in the middle. I am a single guy and the only one who sleeps on this mattress. It kills my back now. I have had to sleep in my spare room …
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Posted by Ann F
from Frisco, TX
on March 12, 2011
This is one of the most comfortable beds. I got the smooth top and my hubby got the pillow top. Their pillow top version is actually more firm. This bed just conforms to my body. I sink in, but not too much. I rest better on this mattress than any …
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Posted by Maria B
from Venice, CA
on June 27, 2014
We are THRILLED to talk about our daughter's new mattress and sheets from Naturepedic. First of all, it took a few nights for our daughter to transition from her crib to her new room and mattress but from the day that she slept in her new bed she has never …
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Posted by Marcia M
from Roanoke, VA
on November 1, 2011
We have only had a negative experience with the King Size Euro top Four Season Back Supporter Mattress manufactured by Spring Air and purchased from Schewel’s Department Store in Roanoke, VA. We purchased this bed because our old mattress was 12 years old and the mattress cover was beginning to …
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Posted by D L
from Mississauga, ON
on October 1, 2011
I would strongly recommend this line of bed A+I have had beds that are $5000 dollars as this one is before great price at The Bay..Do your self a favor and check it out It is a flippable Pillow top..It will be the best night sleep money can buy NOTHING …
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Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
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Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
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Posted by Cindy F
from Mathews, AL
on April 22, 2013
This bed does have soft places even after one year. If you need any firm support this bed is not for you. I weigh 130lbs and my husband weighs 200, It is very obvious if you get on his side of the bed that there is a softer feel even …
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Posted by Mike B
from Spring Hill, FL
on March 2, 2015
Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and …
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
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Posted by Mary L
from Swanton, OH
on August 3, 2013
wrost bed I ever slep on like sleeping on a rock. tossed and turned all night .back hurt all the next day. could not rest in this bed.
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Posted by Len C
from Rochester, NY
on November 15, 2013
This bed has a combination of comfort and support, a plush pillow top with a firm matress underneath. It seems to be a very durable bed also.
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Posted by Gayle
from Levittown, NY
on May 9, 2014
Never have I experienced Customer Service as outstanding as that of Saatva! I first purchased the luxury firm mattress and I found that it was too firm for me so I contacted the company and I was given clear directions as to the procedure to exchange for the soft mattress …
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Posted by Matt M
from Kingsport, TN
on August 5, 2014
Best Bed I've ever put my back on, chose it over the TempurPedic Luxe bed, and I'm very pleased with the results. Love it! And haven't had one night of hot sleep since I got it.
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Posted by Lindsay
from New York, NY
on August 7, 2014
Every morning I wake up close to tears, and say I am going to write a review, so I am finally going to do it. About two and a half years ago I convinced my now husband, that it was time to ditch our crappy discount, hand-me-down mattress we'd been …
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Posted by Samuel B
from Farmington, MI
on August 6, 2014
The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually.
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Posted by Tracey S
from Carrollton, TX
on August 20, 2014
Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the …
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Posted by Sherry
from Brookhaven, MS
on March 13, 2015
Just upgraded to a king bed and I regret not searching for this same mattress I spent alot of money on what I thought was soft but in comparison I am quite disappointed with the new mattress! Next one will def be another restonic comfortcare brilliance!!!
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Posted by Kristy
from Beaverton, OR
on April 1, 2015
Let me start off by saying I Love my Saatva luxury firm mattress! I've waited a year to write a review. Before we discovered Saatva we had gone through 3 mattresses in 3 years, all sank within 6-8 months. The back and neck pain we were experiencing was frustrating to …
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Posted by Mary H
from Glenn, CA
on July 15, 2015
This is the best bed I have ever had in 73 years!
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Posted by Jim
from Hyde Park, NY
on August 2, 2015
Initially had the soft version, hated that and returned for the lux firm. We haven't had a good nights sleep since purchase. We cant afford another, but its so bad, we are going to donate it. Just terrible
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Posted by Trish
from Sunnyvale, CA
on August 6, 2015
the bed was a dream, and then it wasn't... I paid almost 3k. I went back to the store, the sales person told me they went out of business about 6 months after I purchased it. what happened to the great warranty!!! they could not help me.
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Posted by Lee
from Grove City, PA
on September 29, 2015
Spent a lot of time searching for a new bed before deciding on the iComfort mattress. Spent far more money for what I thought would provide a comfortable nights sleep. After a week I have yet to spend an entire night in the bed. The mattress is far firmer than …
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Posted by Sue
from Oxnard, CA
on November 5, 2015
My husband and I have never been so cozy comfortable. We have the split king with adjustable base. I immediately was relieved from hip pain that I had from a fairly new Temperpedic mattress. The only complaint we have is: WE DON'T WANT TO GET OUT OF BED IN THE …
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Posted by Rebecca
from Gainesville, VA
on March 18, 2014
We tried this bed as a twin size in the showroom. We laid on it for a good 30 minutes and it felt good. Good enough for us to pay over 1800 to have a king size delivered. We picked the firm as it was side by side with the …
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Posted by Patricia A
from Juneau, AK
on September 12, 2013
I have always slept on a firm mattress, but this one is extremely uncomfortable because it is so hard. I ordered it online, based on reviews in Consumer Reports, because I live in a rural area and don't have any stores close by. I did not test it in person …
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Posted by Dan
from Deland, FL
on May 27, 2014
I really appreciate the way this company does business. I kept putting off buying a mattress because it reminds me of shopping for used cars in that you never really know what your getting or if you paid too much... Buying from Saatva was a breeze. It's a good company …
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Posted by Bill
on September 16, 2014
I was on a temper classic for 8 years- tiried of sweating- so seen dormeo's infomercial and took a chance. Love the bed- no sweating - comfortable for my partner and myself.
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Posted by Mike
from Port Charlotte, FL
on January 27, 2016
Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy.
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Posted by Patrick
from Galena, OH
on December 29, 2014
My wife and I owned this mattress for four months and so far we are very pleased with it. She has back issues and prefers a firm mattress while I typically prefer something softer. We found this mattress to be much more comfortable than most inner spring mattresses and we …
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Posted by Susan
from Naples, FL
on March 28, 2015
Fantastic sleeping will be yours on this beautiful bed! Wonderful purchasing experience too. All this and a product made in the USA adds up to a smart choice. We absolutely love this bed. Waking up with no aches or pains is an added delight. We are extremely fussy consumers and …
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Posted by Albert
from Beverly Hills, CA
on October 4, 2015
The Marshall brand Serene 4 series has opened a new realm of sleep comfort for me and my wife. This mattress has a medium firm support with a euro pillow top for additional comfort. My wife sleeps on her side and I sleep on my stomach - this mattress works …
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Posted by Beverly
from Auburn, IN
on February 16, 2016
When first lying in bed, feels comfortable, but bed slowly starts sinking in the center and it is hard to roll to side of bed or even get out of center of bed, due to sinking. I've never had back pain until sleeping in this bed. Furniture store I purchased …
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Posted by Gerri
from Alexandria, OH
on November 24, 2016
This mattress gives me the most incredible pressure relief on my back. I am grateful to wake up pain free every day. It really has been a life changer for me. I used to sink into my old memory foam mattress too much & it really was not good for …
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Posted by William
from Macungie, PA
on January 20, 2017
Have this mattress for only 8 months and it has a deep depression from my body.....I weigh 195 lbs. Store representative scheduled to visit next week and evaluate situation for a possible replacement.
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Posted by Nicole
from Horntown, VA
on March 5, 2023
Worst bed I’ve ever had
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Posted by Bob H
from Blairsville, GA
on November 16, 2012
I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed …
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Posted by Gary
from Washington, IL
on March 20, 2017
I bought this mattress thinking it was one of the best, they( Mattress Firm) don't stand behind it and now want to charge me to have them come and check out the condition of it. They charge 25 to get an inspection packet?
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Posted by David
from Rome, GA
on April 9, 2017
The first six months I owned this bed were not so horrible as I was an otr truck driver and was not home very often to sleep on it. Now that I'm home every night, I'm learning what a horrible matteress this is. Never again will I purchase a memory …
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Posted by christina
on May 17, 2017
It's very comfortable, couldn't ask for better but it wobbles very badly. When my husband rolls over it feels like we are experiencing an earthquake. Slight movements are also felt throughout the bed. It wobbles badly!
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Posted by Thomas
from Glendale, AZ
on June 17, 2017
This mattress is the best! My wife and I love this mattress! I don't feel her move and we wake up rested. Highly recommend this mattress to anyone! Thank you Serta
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Posted by Jeannie
from Russellville, AR
on July 6, 2017
After 1 1/2 months a basketball size sink occurred in the mattress about 1 1/2-2" and had to have the retailer come and pick it up and pay off for us. He would not admit it was a faulty mattress which it was and therefore I will never buy from …
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Posted by David
from Santa Cruz, CA
on April 12, 2017
We bought this mattress because of the 25 year warranty they offered the first year the mattress was comfortable but then things started going bad first ones seam split then the one on the opposite side split. My wife started complaining about sore back and shoulders. I noticed her side …
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Posted by Dave
from Sunnyvale, CA
on April 22, 2017
When spending top dollar for a handmade, luxury mattress you expect an superior experience, or at least we did. This has not been the case. When our new Aireloom Handmade was delivered there was something "off" about it. As soon as it was placed on the new Aireloom box springs …
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Posted by debbie
from Isle, MN
on May 23, 2017
After 2 1/2 years it is already sagging try to get them to honor the warranty is hell,they want pictures,then they want more,they say it has been approved then they say speaking with the store they say NO,then they want you to pay for shipping,they wont ship until it is …
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Posted by Daniel
from Valley Village, CA
on June 11, 2017
I had this mattress around 1yr when I noticed large impressions where we laid. (I'm really diligent in roatating the mattress as well.) When I called the company to see why this would be happening so quickly she quickly became defensive and started toying with my words to give her …
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Posted by Natasha
from Winnipeg, MB
on July 23, 2019
We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is …
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Posted by Harry
from Phoenix, AZ
on August 25, 2017
I picked this mattress up for free on craigslist, and I have to say that this used Chapman Plush mattress is, hands down, the absolute best, most comfortable mattress I have EVER slept on! Chapman Plush is the only mattress I'm ever going to buy again!
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Posted by Lois
from Keansburg, NJ
on January 18, 2018
At first I liked the mattress. My only complaint was that it sleeps hot. After 2 years of use, I could not stand to sleep on it as I always woke with horrible back pain. Sleeping on the floor was more comfortable. It looked very good as I always keep …
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Posted by Dana
from Jennings, LA
on January 23, 2018
The mattress started out great but after approximately 6 months two wallowed out impressions on either side developed with a huge hump in the middle that I often have to turn sideways to sleep on in order to try to find some relief for my back and hips. One of …
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Posted by Martina
from Montreal, QC
on February 5, 2018
Les 2 pouces de latex n'aide pas à atténuer les points de pressions. Durant la nuit, nous sommes tjrs à changer de positions puisque le matelas est peu confortable et fait pression aux épaules ainsi qu'aux hanches.
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Posted by Elizabeth
from Amherst, NH
on March 17, 2018
would not have another one if it were FREE.
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Posted by Lorene
from Rocky Mount, NC
on April 13, 2018
I thought the mattress has a 25 year warranty because it’s still going strong after 22 years
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Posted by L. B
from Springfield, MO
on March 7, 2018
Exactly like the one at the store. Manager really knew his stuff and educated us on this Foreverbed. Only complaint is it is a little tall for us, but the comfort is the best. We had a Serta Perfect Sleeper, but this bed is so much more comfy. I would …
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Posted by Yehuda
from Lakewood, NJ
on January 1, 2018
At first this seemed like the perfect mattress. Very firm with a comfy pillow top. Now its not even 2 years and it is completely collapsed. I only weigh 150 lbs and there's no kids or anyone jumping on the bed. It just collapsed. Total waste of money.
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Posted by Terri
from Salley, SC
on January 29, 2018
Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
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Posted by Shelby
on March 8, 2018
My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one …
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Posted by Rob
from Winnipeg, MB
on May 19, 2018
It’s perfect for me I sleep like a teenage kid again
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Posted by Sydney
from San Diego, CA
on May 31, 2018
Ever since I got the bed I’ve woken up every hour and a half drenched kn sweat. I thought it was night sweats. Then I slept elsewhere and I realized it’s the bed. I hate this thing. Do not buy one.
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Posted by Theresa
from Livingston, WI
on June 28, 2018
We spent a lot of time comparing construction, consumer ratings, and laying on mattresses before we bought this mattress from a certified Stearns & Foster dealer. Our satisfaction with this mattress has steadily been declining and now, three years later, we hate it! We wake up every morning with our …
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Posted by Keith
from Frostproof, FL
on June 29, 2018
I bought this mattress for my truck. Being a over the road truck driver I wanted something that would give a good nights sleep and this was it.
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Posted by Alex
from Silver Spring, MD
on July 6, 2018
I feel like I throw my money in to an ocean. Sleeping on this mattress is so painful and not comfortable and I never had this kind of shoulder pain. I developed it since I started sleeping on it, Al
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Posted by Robert F
from River Edge, NJ
on August 8, 2018
Love the HD superduty King by Paramount. You feel the quality and craftsmanship of this bed your first night sleeping. The warranty for 20 years is the best. Worth every dime this bed. I would reccomend buying this bed in person or over the phone from Westwood Sleep Centers. Adam …
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Posted by April
from San Diego, CA
on August 23, 2018
I had a Tempu-Pedic before and we went through 4 warrantee claims withing 4 yrs. Crazy I know and it was $3200 for the mattress not including the $3000 adjustable frame. First mattress was a hybrid air and tempur-pedic the bladder busted (we are not large people). Second one had …
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Posted by Nicole
from Clarksville, TN
on November 2, 2018
For the first year or so, this mattress was fine. After that it only went down hill from there. No support on the edges of the mattress. The gel/memory foam remembers every person over 150 lbs who sleeps on it and there are indents in the foam that when you …
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Posted by Vicky L
from Show Low, AZ
on November 20, 2018
I'm soo unhappy and deprived of sleep. This is the second mattress I've had from this place and both sagged within a month. Now the business says they won't refund my 500.00 bucks. The beds make my hip bones hurt and sometimes my arms fall asleep. Very dissatisfied.
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Posted by Layla
on May 22, 2019
I had high Hope lately for this mattress. Unfortunately, they were not met. Since it was delivered we have had poor sleeps. Seems soft and plush but as you lay on it overnight you feel the springs digging in at your pressure points (hips and shoulders for side sleepers). If …
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Posted by Sonnet
from Saint Paul, MN
on February 9, 2016
We bought the Serta Paula Deen Whitaker Sunset Memory Foam mattress after trying it out in the store & loving it, & the price couldn't be beat. About two months into owning & sleeping on this mattress I noticed that my side of the bed was not springing back during …
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Posted by Jenny
from Pullman, WA
on May 18, 2019
This mattress was amazing for about 8 years, this last year however, the dips from our body impressions are just too deep now to provide a comfortable sleep for those with back or hip pain. I should note that my husband doesn't have any issues with the bed or dips …
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Posted by Dennis
from Taber, AB
on March 1, 2019
We have the king size bed. We've had this mattress for two years. It was a very comfortable bed when it was new. Over time this bed is getting softer, where I lay the bed is softer now than where you don't lay. If you lay in the middle or …
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Posted by Lauralee G
on April 27, 2019
This was my first time purchasing on line so I was nervous. For the first year this was a fantastic mattress. It is now 3.5 years old and it has a horizontal ripple across the middle that really bugs me. I did report this to winkbed but they didn’t really …
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Posted by Mike H
on April 27, 2019
Had the mattress 2years 1 Year good 1 year not so good. Do not think I would buy this brand mattress again.
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Posted by RICHARD P
on April 27, 2019
I feel this mattresses perceived shortcomings arise from the box spring system more than the mattress itself. Rather an important component to rating the mattress yet your survey gives it ZERO consideration. I have had to fiddle with and readjust the box spring set (king) numerous times. The main problem …
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Posted by Louise B
from Las Vegas, NV
on April 28, 2019
Initially this mattress presented well. However, within exactly 1 year out, edge breakdown, sagging, and impressions became prominent as well as rollability towards edge becomes a nightly fight!
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Posted by Beverly B
from Northampton, MA
on April 28, 2019
Love the sleep quality of this mattress. The one problem is that my partner and I can barely lift it to rotate it and it is so heavy and hard to make. It could use handles.
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Posted by Ismae
from West Springfield, MA
on April 6, 2019
Pros: works as advertise the relief of pressure points. Much better than my previous regular spring mattress. Specially for side and back support. Cons: it do get the sinking or saggy where you sleep. Good thing is not as bad as regular mattresses.
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Posted by Gary S
from Shallotte, NC
on April 28, 2019
This mattress either met or exceeded our expectations. Actually we did not know what to expect because we relied on reviews of others and manufacturer's information to make our decision, without the benefit of even spending two minutes on it in a showroom. The biggest downside we have with this …
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Posted by Terry M
from Memphis, TN
on July 23, 2019
This mattress has me and my wife back neck shoulders hurting. I hate this mattress. This is the 3rd replacement for our adjustable base bed. This mattress is not good for the adjustable base beds
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Posted by Mary
from Branford, CT
on July 26, 2019
The Spink mattress we bought is outstanding. It offers perfect support and comfort. We are totally pleased with it and our experience at Jordan's Furniyure. Totally surprised when a thank you box of cookies arrived from Spink Compant today with a very nice thank you note for shopping with a …
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Posted by Michelle G
from Los Angeles, CA
on June 21, 2012
In May 2010, we bought a brand new Summerhill and Bishop "Norland" plush firm bed. It's not named the "Norland" anymore, it's called something else now. It was one of the medium end ones -- about $1700 for a Cal king. Keep in mind, this was only two years ago, …
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Posted by Paul
from Woodway, TX
on September 28, 2018
At first i thought it was a fake one it's such a menace until the manufacturer confirmed by tag number it was made by them but they discontinued this month making it so i am screwed don't willing to exchange for a usable one it seems like i got a …
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Posted by joe
from Edmonton, AB
on September 15, 2019
first night i woke up sore but since that day it's been a life savor. I was sleeping 4 to 5 hours a night on my Sealy mattress which was new now i can get a restful 6 to 8 hours a night and no soreness. I could live in …
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Posted by Froggy
from Elko, NV
on February 18, 2018
We were in desperate need of a new mattress for our painful backs. My boyfriend had seen the purple bed advertisement, but after realizing it was more of a marketing scheme with questionable quality, we began our month long delve into the mattress world. We narrowed it down to the …
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Posted by Margie
from Orinda, CA
on February 8, 2020
I expected to sleep pain-free on this mattress, but it caused extreme back pain for me for 8 months (until I figured out it was the new bed causing all my back pain). When I began sleeping instead on my old bed (7-year-old Stearns & Foster innerspring) in the guest …
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Posted by Jdoyle
from Reading, PA
on February 23, 2020
My father gave my husband and I this mattress when he decided it wasn’t for him. Since we had two children in daycare we took what we could get without having to pay extra money for it. Now I wish we would’ve saved for a new one on our own. …
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Posted by Brado
from Glendale, CA
on April 6, 2020
Have now tried all the "S" brands including Serta, Seely & now Sterns & Fost...it seems like all the manufactures don't use quality metal in their springs that is resilent like in the old days. Beds used to be made so you could "flip" them...but not anymore...this is "progress" I'm …
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Posted by Dianne
from Mountlake Terrace, WA
on June 9, 2020
Not any better than cheaper beds.
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Posted by Val
from Margaretville, NY
on July 6, 2020
Expected soft top to provide comfort for me while the main part of bed would provide some firmness and support for my husband. It achieved this in the first 2 years. Now it is ridiculously unsupportive for both of us. We sink so much that it takes several attempts to …
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Posted by DIANA
from Wills Point, TX
on July 30, 2020
Worst mattress I've ever hard and your warranty isn't worth the paper it's wrote on.
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Posted by tyler
from Little Rock, AR
on August 10, 2020
1. this mattress is so soft that both a 103lb and 150lb person sank right to the platform slats 2. you must assemble this mattress - this is a major challenge for one person if getting a king or queen 3. it comes in two boxes 4. they charge a …
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Posted by Steve
from Marshfield, MA
on October 23, 2020
This King Koil product was discontinued some time ago, but the retailer who's been in the mattress business for 30 plus years, had it in his overstock warehouse, I tried it out and was given time to consider it. His other King Koil was a 2019 Luxury line marked down …
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Posted by Matt
from Inman, SC
on October 25, 2020
I agree with the others who have stated that this mattress wears out ridiculously fast. We have had the mattress for less than two years, and my wife (a slender woman with lower spine issues) can no longer sleep on it because she wakes up with back pain every morning. …
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Posted by Steve G
from Livermore, CA
on November 8, 2020
This is the first mattress I've bought in 30 years and did some research. This created even more confusion for me, but Sunny, the Dublin, CA. store manager, managed to reassure me and pull it all together for me. Her knowledge, sincere interest, and patience over came my ,sometimes, demanding …
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Posted by Cindy
from Casselberry, FL
on May 5, 2021
Mattress is suitable for the price I did pay but I have no way to turn it since it has no handles on the sides as my other mattresses have. Is this a warranty issue?????
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Posted by Kara
from Shirley, AR
on May 1, 2022
The mattress was wonderful for two months. Then the sides began breaking down. After 4 months Dreamline replaced it (with me taking it to them). We were promised the new mattress would not break down and that it would be replaced if it did so within one year. We are …
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Posted by Martha
from Fairfax, CA
on September 20, 2017
I have been trying out mattresses and doing alot of research. I thought since the avocado mattress was reported to be organic, firm and breathable that I would be able to sleep well. I am menopausal and sleeping cool is so important to me. I am very disappointed since all …
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Posted by Joe
from Loudon, TN
on October 9, 2021
Derrick provided excellent service in helping us pick out the right mattress.
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Posted by Karla
from Chapin, IL
on November 11, 2021
We have owned this bed for 20 years. When we went to look at beds wasn’t even shown this bed. We fell in love with the pillow top before anything else. We loved the fact that when some gets up, you didn’t feel that. We have slept very well on …
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Posted by Lora
from Charleston, WV
on January 3, 2022
I purchased the first one in 2020. After 6 months, the middle was sunken in. SleepOutfitters replaced it under warranty with the same bed. I have had it now for 5 months and the middle is already sunk in 1.5 inches. I weigh 160 pounds and am the only one …
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Posted by Craig
from Whitefish, MT
on January 6, 2022
Soft for Ladies, Supportive for Men, up to 300 pounds. Good American Made 789 Pocketed Coil with the extra Nano Coil layer, Latex, and Copper Memory Foam
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Posted by ron
from Basehor, KS
on February 19, 2022
Worst mattress we have ever purchased. We had a similar mattress that was over 10 years old that held it's firmness and is still firm. I would never purchase this mattress and not likely to purchase another mattress from this manufacturer.
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Posted by Yudette
from Inglewood, CA
on July 17, 2022
It's hard to believe how comfortable my mattress is each and every time I use it. No matter what position I choose to sleep, I wake up refresh and ready.
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Posted by Floyd
from Farmington, MO
on September 2, 2021
We purchased the split king, two twin XL, mattresses. Both are independently adjustable for firmness. Purchasing, delivery, and setup was easy. We purchased the adjustable bases separately on amazon, as it was a lot cheaper this way. Initially I thought we had purchased a flex top king and was a …
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Posted by ELL
from Manchester, NH
on October 27, 2022
I’m looking to find a queen size Sleepys Slumber Firm.
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Posted by Eric
from Chicago, IL
on November 3, 2022
Excellent mattress, would strongly recommend reaping the Harvest of this excellent sleep product.
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Posted by Linda
from Skillman, NJ
on July 16, 2022
This is the worst mattress I’ve ever slept on - and that’s including cheapy mattresses from when I was a struggling 20-something. I’ve been sleeping on it for a week and I’m not exaggerating when I saw I can barely walk. After a night’s sleep, I can’t find a single …
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Posted by WILLIAM R
from Long Beach, CA
on January 5, 2018
This the best bed my wife and I have ever slept on. We are very satisfied with this bed. We'll get another when the time comes may years from now.
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Posted by mitzi
from Odessa, TX
on March 7, 2018
This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will …
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Posted by Andrea
from Buffalo, NY
on December 9, 2020
Loved the bed. Child with special needs soiled it. Stanley Steemer came out & cleaned it. It needs to be out of the house. But I want another one.
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Posted by Marc O
from Nepean, ON
on August 22, 2010
I was in the market for a new mattress for a long time and I finally purchased this king size mattress and boxspring at Sleep Country in Ottawa. Perfect sleep and my partner is not waking up at night because I tend to toss and turn alot
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Posted by Jamie Z
from Millbrae, CA
on December 6, 2009
Love my Westin Heavenly bed mattress by Simmons. By far, the most comfortable sleeping experience I have had.
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Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
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Posted by Heidi
from Sarasota, FL
on December 23, 2017
Within a year matress developed a sag on the side and a lump in the middle.
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Posted by Penn
from Fargo, ND
on May 8, 2018
Posted by Mike
from Edmonton, AB
on March 13, 2020
Biggest ripoff. The Brick is the worst company to deal with after up selling all the other shit to make sure the warranty is good on it. Then want you to jump through hoops to use the warranty. The mattress is like rolling hills.
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Posted by Nicole
from Trossachs, SK
on May 14, 2019
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
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Posted by Ronald G
from Aiken, SC
on September 15, 2012
I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it …
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Posted by Kara
from Spring Hill, TN
on July 10, 2018
We've had this mattress for just 3 years and it is excessively sagging. It actually started in the second year of use, but unfortunately I didn't look into the warranty on it. I think I was in denial that this new-ish mattress was actually deteriorating so quickly. I wish I …
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Posted by Tim
from Embrun, ON
on January 5, 2023
We liked this mattress at first but after 1.5 years, the top started to puff up in one spot around 2.5 inches high, 10 inches long and 1.5 inches wide. We tried to submit a warranty claim with Sleep Country. We took the photos they wanted with a stick and …
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Posted by Fred
from Watsonville, CA
on March 29, 2018
I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it …
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Posted by Charles
from Powhatan, VA
on September 13, 2019
Yes, good price and service but who cares .... I sleep well and that is what I care about. I work hard and need my rest and this bed does it.
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Posted by Lori T
from Marshall, MN
on November 7, 2013
I recently purchased a Sealy Posturepedic Beautyrest Lorena Heights pillow top mattress and have been sleeping on it for the last 2 weeks. So far I’ve been very happy with the purchase. I have been sleeping more soundly and do not wake up with any aches or pains. The mattress …
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Dawn
on July 15, 2020
This mattress keep me up not able to get comfortable. Body aches.in the morning. Just horrible. My cats love it. Just bought a new one! This is going into the trash !
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Posted by Theresa H
from Saint John, NB
on January 30, 2013
This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery
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Posted by Gee D
from Philadelphia, PA
on November 10, 2010
This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess …
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Posted by Sylvia R
from Florence, MA
on February 7, 2016
For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping …
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Posted by Michelle
from Saint George, UT
on March 5, 2016
The bed, mattresses and box springs was selected by an interior designer when we moved into our home. Big mistake. Do your research and pick your own mattress and expect to pay high dollar for a comfortable sleep. My husband couldn't sleep because the mattress left a huge impression on …
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Posted by Mary J
from Culver City, CA
on February 17, 2016
i had a really hard mattress for years, was due for a new one. waking up in pain, back and neck, prior condition. went to local mattress store and was desperate for relief, originally purchased tempurpedic rhapsody breeze, i was on a 3 mo trial no fee return,started to have …
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Posted by Carol
from Knoxville, TN
on December 2, 2014
We purchased this mattress three months ago & can stand it no longer! My husbands back is killing him, it is extremely hot, and it is already sagging after only three months! WE explained my husbands back problems to the salesman and he assured us this mattress is what he …
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Posted by Angus
from Burnaby, BC
on January 17, 2020
We thought we were doing the right thing when we purchased this mattress almost 3 years ago. Canadian made, Canadian owned company, all natural materials etc. We were assured this mattress had superior side support as we told the salesperson it was very important to us. The bed is now …
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Posted by Sharon P
from San Antonio, TX
on March 16, 2011
My experience with the mattress is awesome. But I knew it would be, because I have purchased with Cantwell before and was satisfied. A few family member has also purchase with them and are completely satisfied. The mattress is of great quality and comfort that if a person could stay …
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Posted by Raylene
from Chiefland, FL
on October 6, 2016
This mattress has given us a problem from the start. The pillow top shifts so that one side hangs over. I've had to rotate the mattress and reshape it. Now I have flipped it over to see if I can get a decent night sleep from the underside. This is …
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Posted by Jeannie B
from Lake In The Hills, IL
on November 6, 2013
I have a real problem with my new mattress. My 80 lb greyhound loves it and we can’t keep him from jumping up on the bed in the middle of the night. Every night he jumps up, we make him get down....he waits until he knows we are asleep....then he …
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Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
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Posted by Robert T
from Fountain Valley, CA
on January 29, 2011
After only 3 years of owning this mattress, my boyfriend (who only weighs 195) is sleeping in the "valley" of the bed... hanging onto the sides so he doesn't fall to the middle. When I spend the night (I weigh 100) I too am hanging on for dear life so …
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Posted by Rhonda W
from Raleigh, NC
on September 10, 2012
This is a true testimony given by a real person. I purchased a Saatva mattress about two months ago. I was so excited about getting the bedding because I have not slept well in years due to a severe low back injury. Anyone that has ever had back problems even …
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Posted by Kathy S
from Van Nuys, CA
on January 19, 2011
Huge valley in 3 months. To turn over, we must reel back and get a running start to roll up out of the hole. Back, neck, and shoulders hurt really badly in the morning and sometimes the middle of the night. WE HATE THIS BED. Less than 3 years and …
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Posted by Ronda
from Clinton, PA
on March 30, 2014
I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.
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Posted by Jim C
from El Segundo, CA
on May 25, 2013
The mattress looked and felt very nice when I purchased it. Only a few years later and it sags more than an inch. I've been attempting to get Serta to honor their warranty for four months now. Two Serta inspections and numerous calls and emails later and I'm still stuck …
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Posted by Karla S
from Gadsden, AL
on September 27, 2013
I have only had this mattress for 3 years and I dread every night of getting into it. It sags in the middle and very uncomfortable. I only weigh 125 so I know it isn't the weight and I keep it turned so it will be more comfortable, but after …
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Posted by Ted
from Glenpool, OK
on March 4, 2014
We bought this bed directly from the manufacturer, Saatva. Was a bit wary of buying a bed sight unseen, but my worries were "put to bed" once we slept our first night on the mattress. Each morning we are just amazed to realize that our 50 plus year- old bodies …
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Posted by Mel
on April 16, 2014
We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock …
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Posted by Desiree D
from Detroit, MI
on September 22, 2014
When choosing your next mattress, with your mate, make sure both of you are comfortable with your side of the mattress. I am truely happy with our recent, purchase, but it has been utter horror from lack of comfort and sleep, regarding my husband.
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Posted by Annice U
from Detroit, MI
on August 6, 2014
Posted by Jessie B
from Detroit, MI
on August 5, 2014
I bought the floor model top mattress in the store I layed on it, it felt good, once I got it home one side of it was lower than the other side where people sat on it, I didn't fill all of that when the salesman put it on the …
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Posted by Lawrence L
from Clinton Township, MI
on September 16, 2014
At first it was fine, but over time it seems to degrade in quality. Obviously, it's not worth the $800 I spent on it. Could have gotten something a lot nicer for cheaper. Sadly disappointing.
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Posted by Troy &
from Atlanta, GA
on September 14, 2014
Posted by Linda
from Humble, TX
on February 25, 2015
I researched mattresses in the stores for over a year. It was the most awful shopping experience I have ever encountered. Once I felt like I had make a good choice I would go online and goggle the reviews on the mattress and they were always bad. No matter which …
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Posted by Rachel P
from Newbury Park, CA
on June 15, 2015
Worth the price in the long run, we exchanged another brand for this bed and have been very happy with it. We have an Eastern King size and no matter how you try to get around it you need two boxsprings for this size and you feel that center firmness …
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Posted by Kyle N
from Troy, MI
on August 6, 2014
This mattress was not what we thought we had bought when we got it home. This was already the second one from the store, we had returned it once for a softer mattress. Unfortunately the store only lets you do that once. So we were stuck with this one. We …
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Posted by Joyce
from Enid, OK
on November 1, 2014
We had the mattress delivered about six weeks ago and it has never been comfortable. In the last couple of weeks a hill has formed in the middle of the mattress. It is poorly made. I called the company we purchased it from yesterday, but so far, no call back. …
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Posted by Jorge M
from Washington, MI
on August 5, 2014
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more …
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Posted by Deborah D
from Troy, MI
on August 6, 2014
Can't believe that after less than one year, the mattress had our impressions in it.
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Posted by Dina
from Frederick, MD
on October 27, 2014
I bought a the exquisite mattress and return the first one the smell of chemicals so horrifically strong. The store send a second one which smells less but the chemical smell is there. Please do not buy this brand of mattress.
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Posted by Gabby
from Waldorf, MD
on October 21, 2016
I am very happy with my new Botanical Bliss mattress and Adjustable Bed from Plushbeds. 100% natural latex bed & very comfortable. From the second you lay on the bed, your whole body is soothed. I seep well & I wake up feeling great every morning.
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Posted by David
from Woodway, TX
on March 2, 2015
I read all the reviews and tried to find someone that said something bad about Saatva mattresses but just couldn't do it. So, after much research I finally decided to place my order and did it all completely online, which was really difficult not being able to see one or …
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Posted by Charles C
from Kent, WA
on July 30, 2015
Wife thinks it's hard however she sleeps ok on it.
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Posted by Jodi
on September 3, 2014
Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
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Posted by Mike
from Spartanburg, SC
on November 19, 2016
Wanted for years to get a Serta mattress and this has been a huge disappointment. The pillowtop has rolled up in places and the springs under our backsides feel like they have collapsed. This keeps you from being able to sleep comfortably for any long period of time. Neither of …
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Posted by Judy
from Kissimmee, FL
on January 19, 2017
I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
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Posted by Patty
from Gibsonville, NC
on February 12, 2017
Have been mattress shopping for a while with bad results tried beautyrest for 30 days. After a lot of pain my sister recommended the icomfort I love love love this bed if I could stay in it full time I would.I am a side sleeper who loves a soft mattress …
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Posted by Denny
from Parker, CO
on March 12, 2023
Bought my Purple 3 mattress from Denver Mattress in Lonetree, CO. Steve provided me with an excellent and professional sales experience and guided me through the selection process based on my own sleep habits and preferences. With his help I settled on a Purple 3. Now, after sleeping on this …
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Posted by Matt
from Beverly Hills, CA
on March 14, 2017
Mattress is fine if I get out of bed right after waking up but if I lie in bed even for just 20minutes then I end up with a sore back. I called Sealy to see if they had any recommendations multiple times and never got a call back so …
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Posted by Ralph
from Chatsworth, CA
on May 31, 2017
The mattress sagged on both sides and left a lump in the middle. I have turned it regularly to no avail. Now if i lay on my back, I experience severe pain. Manufacturer has changed and they are not honoring and warranties, I still have 11 years on the non-prorated …
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Posted by Peggy
from Everton, AR
on April 27, 2017
Slept ok first couple years. Then it started sagging where my husband laid. We bought some memory foam to try to help. It only got worse. We kept a mattress pad on since we bought it and we kept it between the foam and mattress. We finally decided since we …
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Posted by Mike
from West Palm Beach, FL
on September 1, 2017
Great mattress. Only reason i'm moving on is to go from full to queen size.
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Posted by Dana
from Vidalia, GA
on August 4, 2017
Had to keep due to child voiding warranty with a nose bleed. Hated it for years!
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Posted by Tammy
from Las Vegas, NV
on August 24, 2017
I had high hopes from all the great reviews of Saatva mine and my husbands backs are killing us we have a luxury firm king. Called company very pleasant people but they keeps sayimg need to give it more time and they are sending me a 2 imch mattresd topper …
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Posted by Shaena
from Clarksville, TN
on September 13, 2017
I purchased the mattress and it arrives on May 8th of this year. I was in incredible pain for the first month using the mattress. It is recommended to try sleeping on the mattress for a few weeks before really forming your opinion of it, since memory foam is something …
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Posted by Ramon
from Cathedral City, CA
on June 12, 2023
Bought this bed in a mattress store felt great for the 1st 9 weeks then even though I spin it every 4 weeks, it started to feel like I was crawling out of a hole! My hips hurt my lover back hurt ! I’m not the thinnest person but spending …
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Posted by Ashwini C
on May 23, 2023
I got the Eastman House mattress a few month ago and I have loved it. It's super soft and comfortable. I love sleeping on it or even just sitting or laying on it.
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Posted by Erila
from Duluth, GA
on October 6, 2017
In 6 months, it was worn,
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Posted by Rose
from Stow, OH
on March 15, 2018
No problems in back since had mattress
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Posted by Cindy
from Morristown, TN
on October 3, 2017
My husband is a hot sleeper and this bed just works for us. We both sleep like babies on it. Great for side sleepers. We are very pleased with our purchase. When this finally wears out, we will buy another!
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Posted by JERRY B
from Arcadia, CA
on December 15, 2017
have not had a good nights sleep since we bought it, if you take it back and upgrade me to a better one I would be very pleased thanks for asking Jerry Brascia
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Posted by Masoud
from Guelph, ON
on November 17, 2017
I wake up from heat in the middle of the night. And have a sore shoulder since I am a side sleeper. Thinking to buy a softer one and one with cooling effect !
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by Stephen
from Pompano Beach, FL
on June 29, 2018
I have had this mattress for a full week and I have yet to even nod off on it. It's completely uncomfortable and I have yet to get a wink of sleep on it in an entire week. Worst mattress I have ever purchased, it's going back today, God help …
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Posted by EMILY
from Lake Worth, FL
on July 11, 2018
over exceeded my expectations..was shopping for an inexpensive mattress for guest room..They all want to take it home with them when they leave..This mattress is far superior to the $2,000. Mattress on my own bed.. Many a night I sleep in the guest room just to get a good nights …
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Posted by Jacqueline
from Camp Hill, PA
on July 21, 2018
If you like a really firm mattress (as I do) this is the one for you. It does not have extra luxury padding on the top; so you don't get hot during the night. Highly recommend
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Posted by Tracy
from Russia, OH
on September 20, 2018
Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going …
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Posted by Marygu
from Albany, OR
on November 11, 2018
Excellent mattress, tried several top end mattresses before, none compared to this one.
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Posted by Jackie
from Somerset, NJ
on December 19, 2018
Horrible sleeping on this worn out thing
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Posted by Michael
from Indio, CA
on February 26, 2015
I found this mattress very much to my liking after reading a book for an hour at the shop. I liked it so much that I tried to find the same mattress in Chicago for my summer home but couldn't find a Orhto store. I just discovered that it was …
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Posted by John M
on April 27, 2019
Posted by Rob S
from Des Moines, IA
on April 27, 2019
Each time I lay down on my bed I'm reminded again what a superb product the Winkbeds mattress is. It's luxuriously soft at the points of contact while remaining supportive. There is little to no motion transfer, which helps to ensure uninterrupted sleep (my wife is always up before I …
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Posted by Jenean L
from San Rafael, CA
on April 27, 2019
First time that we purchased a mattress online. The reviews were very good and after a month of research we decided to throw the dice. Super happy with the wink mattress and customer service. I like it medium and he likes it firm. It's just the right blend of both. …
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Posted by David F
from El Paso, TX
on April 27, 2019
It is a beautiful, well made mattress but it doesn’t work for me. I guess that over the years, I have come to prefer a softer, more conforming mattress. I have ordered a custom made, multi layered latex mattress to replace this one.
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Posted by Robin C
on April 27, 2019
My husband and his friend also bought wink beds after trying mine
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Posted by Sakinah
from Danville, VA
on April 29, 2019
I had hoped this mattress would provide me relief, but it is a failure of a design. Before one month after my purchase this mattress has a sunken hole 6" or more in the middle and I am in constant pain. This mattress has caused a slip disc in my …
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Posted by Mark M
from Canoga Park, CA
on February 18, 2011
I purchased my "Aireloom Luxury Latex Jacaranda" bed at Sit 'n Sleep in December 2010. It has no springs, just a very dense "Dunlap" and "Talalay" latex core. The "Jacaranda" is a firm mattress with its very comfortable "Talalay" layer at the top. In the first couple of months I …
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Posted by Robert
from Mountain Top, PA
on July 24, 2017
We were talked into a Chattam and the $4000 price tag that goes with it thinking we would get something that would last. WRONG. We had the mattress for seven years and noticed the indentations where we sleep continued to get worse. We opened a claim and paid for a …
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Posted by Tom
from Paso Robles, CA
on January 25, 2020
The edges sink and when rolling over the center does nor recover, it is liking falling off a hill. It is high in the middle and sunk on the edges. Today I am taking it back to BigLots for an exchange.
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Posted by Mary
from Summit, NJ
on March 16, 2020
Can't believe we have had the bed 15 years. Love the individually controlled heat. We have had to replace the air chamber on one side twice but even after the initial full warranty the price was very reasonable to repair. We have enjoyed the bed so much that we are …
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Posted by David
from Snohomish, WA
on June 23, 2020
We have had this bed for a while now and it's just way too firm. How we've gone 5+ years with it is because we got a mattress topper that has worked pretty good, but this was probably our worst purchase. Teaches us to not listen to the sales guy …
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Posted by Alejandra
from Tampa, FL
on June 24, 2020
This company is patently dishonest, and once you've entered the mousetrap you will regret it. This mattress has caused us pain and stiffness but lately it is sagging and warped. We are not large people so I am very disappointed considering the cost more than $3000 and now it is …
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Posted by Cheryl A
from Demotte, IN
on September 2, 2020
It is such a huge disappointment. It's very uncomfortable. I wake up with my back and hips hurting so much that I have been sleeping on the couch.
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Posted by PM
from Mason, OH
on July 21, 2020
Between the Edge and the center is a trench on both sides of the center. The support is gone after 4 years. Tried rotating with no success.
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Posted by Luna
from Chula Vista, CA
on August 24, 2020
The indents of the mattress have a hard center so if your knee, elbow, or shoulder lands on then they are very uncomfortable. We have had the mattress for almost 4 years still rotate every month and is to firm nothing like the model we tried. We tried to return …
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Posted by Raphael
from Murrieta, CA
on April 20, 2021
I had this mattress for 10 years and I’ve recently replaced the Latex FX 3.2 Queen topper and it’s brand new again. The matter itself fells like day one. Custom Comfort mattresses are excellent quality. Best mattress I’ve ever had.
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Posted by Ruth
from Rockwall, TX
on September 26, 2020
I won this mattress (King size) and was a little nervous about getting it because our old mattress (Queen size) was pretty good. I bought all new bedding, frame, headboard & box springs to fit the new size and thought, "What if we don't like it and have to go …
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Posted by Mary
from Meriden, CT
on November 14, 2020
Our Spink and Co. mattresses support us in all areas, shoulders, hips, and back. While firm, the mattresses also are cushiony so that there are no pressure points after laying in one position. We are very satisfied!
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Posted by Susan
from Orillia, ON
on January 23, 2020
Your body, no matter your weight, makes a huge dent from your torso which leaves your legs running uphill with pressure on your knees if you lay on your side. If you spin the mattress the hole you've made does not disperse and your legs then bend down at the …
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Posted by William
from Iuka, MS
on July 26, 2020
very bad for the cost of it
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Posted by AL
from Ashton, MD
on April 25, 2021
This mattress collapsed in few ares, those areas are about 4 inches deep, contacted the tore, they asked for the pictures of effected areas, which we provided, they do not send a qualified person to the house to access the mattress, and they feel that nothing is wrong with the …
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Posted by John C
from Merrimack, NH
on August 28, 2021
My wife and I were paired to the Pranasleep bed through a mattress/furniture store that uses Bridgeit A computerized/mechanical system that sorts out your pressure points and determines the best mattress for you. I can say, three years later. It worked. We switch out or turn the mattress from top …
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Posted by Maria
from Modesto, CA
on November 9, 2021
I will never buy a mattress with springs again! It’s a little too thick, but maybe it needs to be to give the comfort that it does. I bought the “display model” because they weren’t getting any more of that Vera Wang mattress. It had a few marks on it …
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Posted by Linda
from Phoenix, AZ
on February 22, 2022
This is the worse mattress I have ever purchased. Starting sinking 6 months after purchase
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Posted by Michelle
from Signal Mountain, TN
on July 27, 2022
First off, I’m extremely happy with my new MurMaid Mattress. I have only slept on it 2 nights, and it has been the best sleep in years. My whole experience has been tainted due to the mattress pad you are required to purchase if you want the one year “Comfort …
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Posted by Valerie
from Carol Stream, IL
on September 16, 2022
When we purchased this mattress it was to replace a 15 year old traditional mattress that was just showing signs of wear. We paid just over $3000 for it and expected that it would last us at minimum a few years and with all the high tech crap in it …
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Posted by Renee
from North Royalton, OH
on October 30, 2022
Totally uncomfortable. Hard to get out of due to the center sagging. Sorry I bought this mattress.
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Posted by Joanne F
from Hyde Park, MA
on June 29, 2013
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I …
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Posted by Jay
from Dothan, AL
on May 14, 2020
or not. Mattress is super comfy when u sit on it & even when u lay down. Its ultra plush & feels great initially. I sleep mostly on my side, occasionally end up on my back. Upon waking every morning, instead of waking up rested & refreshed, it feels like …
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Posted by Amanda
from Billerica, MA
on March 5, 2018
We were at a store buying a mattress for our 4 year old and decided to look around for ourselves as our old Tempurpedic was getting really worn. This model was recommended to us by the sleep specialist based on our body types and sleep positions and preferences, and of …
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Posted by Diane
from Indianapolis, IN
on August 18, 2021
After 5 nights of sleeping on this new, not so cheap mattress, there is a butt indentation. Emailed BeautyRest, gave them information (no copy of receipt), and they emailed me back in 2 business days. They asked for tag information (already sent a photo) and a copy of the purchase …
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Posted by Diane
from Milford, MI
on May 20, 2022
We feel like it has sunk in the middle terribly. This started after only two years. I hate this mattress so much. I CANNOT believe that we want a new mattress after owning this less than 4 years. I am never comfortable and my shoulders, back and neck hurt every …
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Posted by Sylvia
from Qualicum Beach, BC
on July 18, 2017
Have enjoyed this bed but my husband has a very large hiatal hernia and needs to be able to elevate the head of the bed. We have bought adjustable twins with the identical mattress as we know we will be comfortable.
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Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
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Posted by Mary
from Freehold, NJ
on November 2, 2019
This Simmons Exceptionale pillow top mattress is the best I've ever owned. If the Exceptionale is still around when my current one needs to be replaced...I intend to buy it again. My son has the Queen sized Simmons Exceptionale and he just raves about it. Two mattress winners in the …
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Posted by Char
from Sun City, AZ
on April 14, 2017
16 years and it is time to put this old mattress out to rest (pardon the pun) I have loved this mattress, so many times curling up in my bed and enjoying the feel of luxury. But it has developed a "divit" and it is time to go the the …
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Posted by A
from Spanaway, WA
on October 29, 2017
Very disappointed in this mattress, for as much as we paid for it the body impressions were so bad we had to stack blankets in the "trenches". Thankfully the customer service and warranty covered it and we were given a replacement (not the same mattress either).
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Posted by Peggy
from Pflugerville, TX
on June 14, 2019
I paid a fortune as a student to this mattress. After 18 months it loosened. It was not supporting my back. I woke up with terrible back pain and it was so unbearable that I just replaced it after 20 months
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Posted by Liza W
from Indianapolis, IN
on October 17, 2017
When we entered the store to purchase a new matters we were desperate after recently purchasing one from a store that closed and e could not get warranty met. We put our trust in the salesperson and store because the are "Well Named" / big matress chain. We have had …
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Posted by Jennifer H
from Suamico, WI
on April 8, 2013
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as …
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Cathy
from Winnipeg, MB
on June 23, 2016
This mattress started sagging with a few months. It is 7 months old and I dread going to bed at night knowing I will have very little sleep and a sore back in the morning. It is the worst mattress I have ever owned and was the most expensive.
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Pat
from Pompano Beach, FL
on March 30, 2014
Bought this bed less than a year ago and it already has body impressions in it. Not happy with how quickly the bed seems to have worn out. We are average weight people and to have the bed have "body impressions" already is unacceptable in our opinion. Since it is …
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Posted by Laura A
from Canton, MI
on August 7, 2014
I enjoy my bed, I get a really sound good night sleep. No tossing and turning, just a great goodnight sleep!!!.
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Posted by Gail B
from Clinton Township, MI
on September 22, 2014
I like the firmness in some of the areas, but one side of the mattress seems to slump on the side and is not as firm of soft like the middle.
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Posted by Gwendolyn C
from Pitman, NJ
on January 6, 2014
I have only owned this Mattress, for about 4 days, but I am impressed about how well I am now sleeping,I purchased it from Raymour and Flanigian at a pretty reasonable price ,I purchased a Plush pillow top,which was a little firmer that I expected ,but it is comfortable so …
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Posted by Shelby
from Dunnellon, FL
on April 5, 2018
Purchased matching mattress and box spring. First mattress failed within a year. Got a new one under warranty and now our second one has failed in the exact manner. Body impressions on both sides within one year. Technition measured body impression to be 1.75" max on one side. Unacceptable for …
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Posted by Hope
from Clinton Corners, NY
on March 28, 2020
we bought this mattress when I was pregnant with my 5 yr old...I immediately developed hip pain. I thought it was because of being pregnant until my husband also developed hip pain. We have had this mattress for five years and have hated it for at least 3!! it was …
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Posted by Joan
from Saint Petersburg, FL
on July 19, 2015
The pillowtop foam became compressed, so we were each lying in a hole, with a ridge between the two of you. It's too soft and gave us backaches. Additionally the whole mattress began to arc down on one side, apparently unable to handle my husband's 230 pounds. This all took …
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Posted by Linda
from Fort Collins, CO
on December 22, 2016
We bought this for our new house right after we got married 3 yrs ago. I have not had a good night's sleep in 3 yrs. I had some back issues before we bought the mattress, and then 6 months later I had pinched nerve in neck, spinal numbness, restless …
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Posted by Mat
from Middle River, MD
on September 13, 2017
My wife brought her pillow top with her when we moved in together a handful of years ago and i never really loved it. It was about 10 years old when we replaced it and my god I didnt know what I've been missing. Huge step up in comfort. I …
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Posted by Phil B
from San Jose, CA
on October 21, 2020
Firm enough for me, plush enough for my girl. Stay cool, good support, sleep soundly.
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Ash K
from Temecula, CA
on February 18, 2013
Paid a few thousnads dollars for the worst mattress I have ever purchased in my entire life! My 8 year old mattress I had was better than this! Eventhough Sleep Train & an independent company told me indeed my mattress is defective and was since day 1, Simmons will not …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Shirley A
from New Bedford, MA
on August 31, 2016
This Mattress is a Dream come true fits all my needs and So Comfortable Thank you! Tom Cook At 319 State Road North Dartmouth , MA 02740 Store you took the time to make sure everything was just right for me The Great Customer Service was very much Appreciated I …
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Posted by Robert
from Tulare, CA
on February 23, 2017
WARNING do not buy anything from this company they do not even respond to your complaints. A one star rating is too high
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Posted by Tia
from Tifton, GA
on March 27, 2019
Beyond my expectations. Im buying another one this week, a king. Also, a Queen for my guest bedroom!
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Posted by hayley
from Toronto, ON
on March 6, 2017
I've had the mattress for less than 3 years and the centre is already sagging. I am a petite 130 pd woman - it wasn't me. The mattress is meant for back pain but seems to cause back pain to worsen. The mattress is also far too hard- circulation is …
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Posted by Catmom
from Ramsey, NJ
on September 18, 2014
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a …
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Posted by Nancy L
from Crivitz, WI
on April 18, 2011
We are so disappointed with this pillow top bed. It is too hot, there is no support in the middle of the bed. We slide down into a deep hole in the middle of our queen. Our store gave us no support, so will call Serta directly to get some …
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Posted by Kim
from Spartanburg, SC
on March 8, 2016
Before we got this bed, I had a Sealy plush mattress, which in my opinion, was the most comfortable mattress ever! Even on nights when I couldn't sleep, I could still lie in the bed and feel comfortable and not hurt. With this Serta mattress, I can not lie there …
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Posted by Ann
from Tacoma, WA
on December 23, 2015
I love the latex feel. This mattress is firm and supportive, without being hard. I sleep great!
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Posted by Gail H
from Santa Cruz, CA
on November 23, 2009
We bought this California King mattress back in February of 07, and it's still perfect.
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Posted by Alan D
from Charlotte, NC
on November 12, 2012
After only two months, our King Serta Bellagio pillow top has two sag areas where we sleep, and now it is noticeably raised in the middle! We are a normal weight/slim couple and it's hard to get into the middle because we slope back down to the sagged areas!
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Posted by Joe P
from Bayside, NY
on February 6, 2013
I got my Saatva mattress over a year ago and after contacting them just last week about an accessory item, I felt motivated to write about Saatva. It's "only" a mattress but almost every morning I feel amazed! I felt like I should let people know how positive of an …
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Posted by Mary
from Savannah, GA
on July 18, 2014
I bought this mattress in January of 2013. It is sagging a lot on the side of the bed that I sleep and it makes it very hard to get comfortable.
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Posted by Joette U
from Homosassa, FL
on July 8, 2013
Mattress was great until the filling separated and a deep depression formed. The purchase place, distributor, and home company have refused to replace under warranty.
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Posted by Ronda B
from Holland, MI
on August 19, 2012
We purchased this mattress 17 years ago, and its still going strong. Definitly increased the quality of our sleep. There are no body impressions, lumping, or seams coming apart. We had purchased 3 other mattress before this one, each one only lasting a maximum of 3 years. This is definitly …
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Posted by Carol H
from Pompano Beach, FL
on October 12, 2012
Would not buy, ever again. Feel cheated. Horrible back pain, cannot turn in bed, can't get out of foam depression. Horrible warranty, by company and dealer. Do not patronize
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Posted by Jane A
from Fernley, NV
on March 18, 2013
I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the …
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Posted by Joe C
from Ukiah, CA
on December 6, 2011
After about a year, this mattress will sag. It will get uncomfortable, and ultimately need to be returned. This has a 10 year, 10 year, and 0 prorate. However, your retailer needs to send it back to Cannon, and they have to make up their mind on whether to repair, …
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Posted by Alisa T
from Pearland, TX
on August 5, 2012
My husband and I love this mattress. We bought an entire house full of new furniture new sofas and all and seem to always end up watching tv in the bed because it is the most comfortable spot. After trips we are always so excited to get home to our …
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Posted by Craig T
from Murrysville, PA
on October 19, 2010
I weigh 190lb, and sleep alone....within 6 months I noticed serious sagging in center of bed where the saleperson pitched about alll of the support and the double springs,blah,blah,blah. Well I will tell you it feels like they forgot to install any springs, there is absolutely no spring back whatsoever....I …
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Posted by Rose P
from Raymond, CA
on March 31, 2012
We had this mattress 2 year when we justs couldn't take it one more night. So I called Mark Blake owner of Matterss Store in Merced and Atwater Ca. He listened to the problem and said they would replace it. That was Great we thought our problem was solved. They …
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Posted by K L
from Burnaby, BC
on September 30, 2012
This is our 5th bed that we have purchased and we had always heard about Tempurpedic mattresses being the best and most comfortable. The salesman was very educated with the details of mattresses and sold us on the new iComfort offering from Serta mainly because of the reduced smell and …
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Posted by Anthony R
from Lake Forest, IL
on May 12, 2013
Best mattress I've ever had. This was easily the best two thousand dollars I've ever spent. You sleep every night and this is a great way to end your stressful day. I would recommend this mattress to anyone.
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Posted by Pamala S
from Savannah, GA
on September 1, 2013
Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
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Posted by Joyce
from Walterboro, SC
on February 25, 2015
This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not …
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Posted by Mary G
from Sandy Hook, CT
on September 3, 2013
After going through FIVE beds in one year from a popular retailer we were fed up and didn't know where to turn. We discovered Saatva from online reviews and one after the other everyone said the same thing. They tossed and turned, couldn't sleep and they woke up achy until …
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Posted by Desiree
from Ogallala, NE
on April 28, 2014
I have had my mattress for three months and I love it. I wanted to wait a little before reviewing. Which was a good idea. When I got the mattress, it was ok. I though a little hard for my taste but just right for my husband. We ordered the …
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Posted by Marty
from Ponte Vedra Beach, FL
on February 28, 2014
When we originally ordered the Saatva mattress we requested expedited shipping and were told that it normally takes between 14 -21 days for delivery as we are in one of Saatva's extended delivery zones. We thank you for your efforts to get our mattress to us in 8 days; we …
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Posted by Tracey
from Camp, AR
on January 29, 2015
I was very disappointed for the money. Sleep Mart that was in West Plains sold it to me. It's so soft, just not for me. I need extra firm. It might be ok for someone who likes soft.
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Kimberly
from Lincoln, NE
on March 8, 2015
3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither …
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Posted by Sharon
from Pittsboro, NC
on May 28, 2015
I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall …
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Posted by Susan
from Miami, FL
on September 3, 2015
We have been very disappointed with the Sterns & Foster Lily Rose mattress. We notice the sagging less than a year after we got it (I only weigh 115 lbs). it is like sleeping in a valley. I would not recommend this mattress. It is very expensive and you cannot …
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Posted by Paula Z
from Big Bear Lake, CA
on August 19, 2013
This is worse than sleeping on the floor, I hurt all over, arms are numb... DON"T BUY THIS BED! I put 3 foam on top and still can't sleep at all!
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Posted by Melissa
on September 15, 2015
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE. It's not sagging enough. Are you kidding me? How …
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Posted by Evelyn R
from Cave City, AR
on October 7, 2015
Not satisfied at all feels lumpy and we can feel the springs.
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Posted by Joyce
from Evening Shade, AR
on May 12, 2016
Well satisfied with our new mattress. Have only been sleeping on it for one week, but my husband and I have both enjoyed a good night's sleep each night.
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Posted by Raina H
from Hobart, IN
on December 16, 2014
Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
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Posted by Rebecca
from Morrow, GA
on August 28, 2016
We took your test to help us determine which mattress to buy. Our previous mattress was over twenty years old. This one fit our bill.
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Posted by John
from Unionville, TN
on July 3, 2016
I purchased the Luxury firm after a lot of research. During the ordering the customer service was above fantastic it was giving me a feeling that I made the right choice. Upon delivery I was feeling the truth i made a very big mistake. The foundation was damaged and the …
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Posted by Joanne
from El Cajon, CA
on August 17, 2016
I bought the Queen size 14.5 Luxury Firm Mattress in June 2016 along with the foundation. I slept very well on it. Everyday I kept looking at the mattress expecting something to happen because that's how things go for me. I had a very thick tufted mattress cover on it …
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Posted by Carlee
on April 6, 2015
Still too firm... and took forever to get this one after complaining about the grand rapids one... to the salesman that I couldn't sleep at all yhe first three nights... expressed my concerns about it being the wrong one and they postponed twice to getting me this once which is …
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Posted by Muhammad A
from Utica, MI
on August 6, 2014
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Kae
from Pittsburgh, PA
on December 9, 2016
Gets sag and worn easy after a couple of years
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Posted by Jesse
from Indianapolis, IN
on October 17, 2016
I bought this mattress set to furnish a new home. Here I am, 14 years later, I no longer have the home, but I still have the mattress set! I'm a big guy(300+ pounds), so previous mattresses very quickly turned into sleeping in a bowl. I had a 90% waveless …
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Posted by Ann
from South Grafton, MA
on November 14, 2016
within a couple of months we were rolling into each other in the middle.
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Posted by KN
from Irvine, CA
on March 4, 2017
We have only had this mattress (Selena luxtop firm/Silver Night firm) 1 night and we both rate it a 10! You match score only gave me a "5.8" but this is exactly perfect for a side sleeper who wants softness with underlying firm support. The latex gives great support and …
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Posted by Jared
from Fort Lee, NJ
on February 28, 2017
I've been sleeping on my WinkBed for about a year now and I really love it. It is not too soft, not too firm and provides the support that I need for my back and hips. I primarily sleep on my side and sometimes on my back and it works …
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Posted by Betty B
from Bowling Green, KY
on March 3, 2017
For the price I expected much more. I have had it about three weeks and it already sags. It's just large in size with no substance. Cheap quality.
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Posted by GLK
from Venice, FL
on April 14, 2023
The mattress itself feels good, but the perfume smell is very very strong and keeps me up.
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Posted by Jennifer M
from Rochester, NY
on January 6, 2013
I paid 900 for a bed my boyfriend and cannot stand. almost two years later, and I don't know why we haven't taken it out back and burned it yet. The in store model seemed to offer much more support.
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Posted by Barbara W
from Potwin, KS
on May 21, 2014
Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.
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Posted by Ajeenah
from Mansfield, TX
on May 31, 2017
Have had mattress 17 months and already sags. I wake up with a headache and back ache every morning because the bed feels like the cushion moves around. This bed makes me feel like I'm upside down and the blood is rushing to the top of my head. I have …
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Posted by Marianne
from Gaspe, QC
on August 8, 2016
I find it odd there are no reviews online for this mattress, here's ours. We had bought a kingsdown mattress about 3 years ago - loved it at first, but then it started curving in the middle, and the fabric made it really hot in the summer. My partner, who …
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Posted by Jenn
from Pedricktown, NJ
on February 2, 2018
We purchased a new bed for our son and the salesman suggested this mattress. The was a floor model, it seemed alright, nothing spectacular. We bought it. R&F delivered and set it up a few days later. My son is now sleeping like a log! When we had company over, …
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Posted by LDiaz
from San Diego, CA
on March 31, 2017
While the pocketed coil system seems nice, once one of them fail, they all start to fail. I currently have a nice sized crater of failed pocketed coils in my mattress right in the center of the bed. This is even after we had rotated the mattress like the salesman …
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Posted by Gina H
from Orange Park, FL
on July 22, 2017
We love our 10" Botanical Bliss Mattress. It's the most comfortable mattress we have ever slept on. The pressure relief is truly incredible and the mattress cushions your whole body. Something else that we did not know is that it sleeps cool, which is a nice added bonus. Great mattress. …
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Posted by Louise
from Franklinton, NC
on October 19, 2017
I had owned a Bemco many years ago and wanted another because of the quality of my first one. I praised the first one and curse the one I have now. It is in worse shape after 3 months than the brand I threw out that was at least 10 …
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Posted by Martha C
from Whittier, CA
on November 29, 2017
After many attempts to get issues resolved, sit n sleep didn't care. Very unsatisfied with service and product from sit n sleep. This product was returned.
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Posted by Angela
from Mesa, AZ
on November 15, 2017
Amazing, I do not wakeup in pain. I sleep so good on this bed. OMG thank you Southerland! You have changed my quality of life!
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Posted by Alyssa
from Clovis, CA
on February 14, 2018
First, they didn’t respond or follow up with our warranty claim submission. After 90 days I called them and they couldn’t find it at first. Then they were rude, wouldn’t give me the direct contact information of the person in charge of warranty review. Even after they said they would …
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Posted by Patrick
from Palm Springs, CA
on May 10, 2018
We have had this mattress for 16 months. Edge is failing. Mattress top has compressed so badly it's like sleeping in a trench. As you can see from my stats, I'm not a huge guy. Contacted warranty. Company sent out a rep to measure etc. Finally got determination that this …
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Posted by Jonathan W
from Stevenson, MD
on November 21, 2012
In August 2011 I bought a Series 8 Emerald Air Bed from Air Beds Unlimited. They have a dizzying range of styles and options for their beds. The marketing is very persuasive and I decided to give them a try. I have a Select Comfort Mattress that I like very …
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Posted by Mark
from Lexington, KY
on October 15, 2017
Bought this to replace previous memory foam mattress had for 13 years. First year did well then sides started to lose support and has gotten progressively worse. Warranty invalid because it has a couple minor sweat stains. No excuse for such poor manufacturing. Never buy another Restonic again and will …
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Posted by MECHELE N
from Encino, CA
on November 29, 2017
Sit and Sleep along with Serta helped make this very daunting exp as manageable as possible! I was really unsatisfied with my 1st purchase of the Serta iComfort Savant III CF which was just too hard and offered no bounce at all- however their new Blue Max CF is SO …
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Posted by Stephanie
from Dallas, TX
on April 12, 2018
When I purchased this mattress, I was so excited to have a GREAT mattress. And it WAS great, for nearly a year. Then I started waking up with IMMENSE back, neck, hip pain. If I'd moved to my stomach, it was extremely painful to roll over, sometimes making me yelp …
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Posted by Taalib
from Springfield Gardens, NY
on October 27, 2019
The best mattress I have ever owned. I highly recommend it!
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Posted by Helen M
from Phoenix, AZ
on January 21, 2014
We bought this mattress thinking in my back health. At the beginning it was a good option because all the organic, innerspring system and so on. But as the years pass by the mattress is deforming like a hammock. We are thin, 120 & 160 so there's no way we …
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Posted by Raynee'
from Westbrook, ME
on June 21, 2018
My friend (of 80 years old) gave the above remark concerning her nights sleeping on this mattress (in a nursing home setting) for a month and a half. She wanted to buy it for her own use at home. I tried it for only a few minutes and immediately fell …
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Posted by Anita
from Crossville, TN
on January 6, 2018
I have since found out a particular bed support system is needed for this mattress. The salesman said it would work on any support and frame. I think this is my problem. The manufacturer told me the name of the support system this mattress needs. I ordered one at an …
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Posted by Keith h
on August 6, 2018
Very uncomfortable mattress to hard ache all over in the morning but the warranty says I have to pay myself to return the mattress I cannot afford this as I have bought 4 different mattresses in past 2years all of them saying they are comfortable but are not wish I …
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Posted by John
from Orlando, FL
on September 3, 2018
Good value for the money spent.
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Posted by Gwen
from Marquette, MI
on October 11, 2018
Very poor do not follow warranty, big dent in mattress
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Posted by Nancy
from Washington, VA
on October 23, 2018
This mattress feels wonderful to sit on lie on, go to sleep on, but after a few hours I have woken up with low back pain and been unable to find a comfortable position to get back to sleep. The material from which it is made warms and sinks down …
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Posted by Dale
from Haines City, FL
on November 4, 2018
I recently fell off the bed since the side caved in. The mattress is high on one side and like a slide on the other. I am disabled and need a bed that will last more than 4 years like this Restonic Carmona brand. I moved to another state so …
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Posted by Sharon
from Santee, CA
on November 21, 2018
Salesmen said we wouldn't like the mattress at first, but we did not experience any discomfort. It is meeting our expectations.
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Posted by Molly
from Renton, WA
on May 17, 2019
Buying and unboxing the mattress was a pretty easy experience, but lying on it - not so much. My boyfriend and I are both 130 - 150 pounds and we feel that this mattress is way too firm for us. We’re side sleepers and our shoulders were always sore. Even …
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Posted by William
from San Gabriel, CA
on January 11, 2015
At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at …
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Posted by Dodi
from North Bend, WA
on April 1, 2019
Trying to give this matteress a chance , however my husband and I are now having back and neck pain constinately.We are taking far to many ibuprofen. Are there more older adults having these issues after sleeping on the purple bed? If you have any suggestions please let us know. …
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Posted by Mary
from Green Bay, WI
on March 30, 2019
Son needed an XL long mattress for his college apartment. Also purchased the sheet protector. Mattress is comfortable and provides for a good night's rest.
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Posted by John P
on April 27, 2019
Large husband, small wife, hard to find a mattress that will suit us both, but this one does! We each say it's the very best we've tried in any hotel, home, B&B, whatever. And we've tried them all from waterbeds to memory foam to air beds. We can't WAIT to …
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Posted by Patty E
from Seattle, WA
on April 27, 2019
Love my Wink bed! Wish I had gotten one sooner.
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Posted by Felipe C
from Dallas, TX
on April 27, 2019
Great mattress. Can be too warm sometimes.
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Posted by Ellen R
from Panama City, FL
on April 28, 2019
The mattress has met my expectations for quality sleeping for both myself and my husband once we got used to it. However as wonderful as it is it’s a major pain to make properly wecause of its weight and thickness.i would not buy again because of it. Which makes me …
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Posted by Charles M
on April 28, 2019
Good bed, would like it slightly more firm, price was ok. It's worth looking around for best deal, so many choices.
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Posted by Sandy A
on April 29, 2019
I like the mattress but am disappointed in the mattress. The sides are broken down and there is a big lump in the middle. It is not old enough to need to be replaced.
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Posted by Colleen O
on April 30, 2019
I'm disappointed that my mattress is already sowing wear after such a short time. The outline of my body can be clearly seen. The mattress is being to become lumpy. I have not had it more than 3 years. I expected the mattress to wear better and last longer.
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Posted by Karen
from Mission Viejo, CA
on July 11, 2017
I would recommend this mattress. Great sleep quality since purchase. I sleep hot but now I stay cool. You need to give Yourself at least 1 month to get use to the bed. Initially I didn't like it, but now I love it. It is harder to move around compared …
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Posted by Andres
from Lexington, KY
on December 16, 2017
When we got this mattress we were very pleased with it but it has only been two years and is breaking down pretty rapidly. The edge of the mattress is pooching out about 4 inches and it has developed sagging pockets where we sleep so even though it was a …
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Posted by Ted
from Glendale, AZ
on August 24, 2018
Purchased bed in Dec. 2012. In 2014, pump which has two hose connectors for left and right side of bed, left side quit filling left air bladder. I switched hoses left to right, and was able to fill my side of bed. Called Air Beds Unlimited and talked to Michael, …
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Posted by Jamie
from Newton, MA
on December 15, 2018
Purchased our Chattam and Wells Daniella from MattressFirm. It took many attempts to receive an undamaged mattress. After the 3rd failed attempt by MattressFirm to deliver an undamaged mattress, Chattam and Wells local warehouse step in and delivered a perfect and undamaged mattress. Next time, I will go directly to …
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Posted by Robert
from Colorado Springs, CO
on October 30, 2019
This isn't about the bed so much as it's about the value and the customer service experience. I purchased one of these mattresses last year, and then donated it when I moved to another state. I decided - big mistake - to purchase another one. The delivery process was opaque …
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Posted by Amanda
from Shawnee Mission, KS
on November 24, 2019
I bought my sleepy's matress in October of 2018. It was fine the first few months. Fast forward to today and it is sinking in so bad you can almost feel the adjustable base. My husband is 220 lbs and I have 110. I submitted a warranty claim and it …
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Posted by Reba
from Hopkins, MN
on November 30, 2019
Mattress arrived within the expected time (1 week). It was fairly easy to get out of box and set up. No smells. It quality and looks nice. The first night, my back hurt. The second night my partner told me he felt stiff and that the bed was too hard, …
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Posted by Judy
from Lenoir, NC
on January 7, 2020
After sleeping on a traditional innerspring mattress for 15 years, we were ready to upgrade to a more hotel-like mattress. Choosing a new mattress is complex with all of the new mattress companies out there saying theirs is the best. I did not want to order a mattress online without …
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Posted by Jim
from Ann Arbor, MI
on April 19, 2020
I find it difficult to settle in and even my largest doxie, 35 lbs. Would rather sleep on the pillows or floor. It misleads with the chiropractic name as my arms are numbed and upper thighs with hip pain. I had to toss and turn dealing with prostate cancer radiation …
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Posted by Marguerite
from Punta Gorda, FL
on July 10, 2020
I purchased this brand mattress after reviewing every one on the market. After careful thought, I made my final decision and with the help of Thomas at Charles P Rogers & Co. this was it. It was the best decision I ever made. Thomas made the process seamless and I …
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Posted by m
from Algonquin, IL
on September 23, 2020
Thought I was purchasing a quality product, certainly paid for one. NOT was nice for the first 3 months then the breakdown of the foam topper made this an uncomfortable waste of money.
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Posted by Michael
from Eagle River, WI
on October 6, 2020
The mattress after just a few years and routine rotation has two body channels with a center hump that is unacceptable. Having two homes with two beds to sleep on we feed our high end E Hotel Atlantis. After 4 years we’re shopping fir a new one!
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Posted by Darryl
from St Catharines, ON
on October 10, 2020
Took delivery of a "silk and snow" hybrid (pocket coils with three gel/memory foam layers on top. Made in Canada, almost half the reg price of "Perfect Day" Looking forward to first good night sleep in a very long time, not counting hotel stays. IMO, buy direct from Canadian mfg, …
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Posted by Tara
from Bismarck, ND
on October 10, 2020
I’ve only had this mattress for 10 months... I have slept on both sides because it has impressions where I’ve been sleeping... The mattress is lumpy, my lower back has been hurting since the mattress is getting worn down... Right away, in the beginning I felt it supported my lower …
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Posted by Jessica
on December 16, 2020
Avoid at all costs. Unreliable delivery. Defective bed. And now embarked on a 6 months super deceptive journey for the company is avoiding fulfilling the guarantee despite of having recognized the defect. Immense rip off
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Posted by Laura
from Okotoks, AB
on February 25, 2021
I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.
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Posted by Ruben
from Palm Coast, FL
on February 28, 2021
Mattress is very uncomfortable. Got a permanent body print on both sides and a hump in the middle. Mattress is very nay 3 years old !
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Posted by William
from Choctaw, OK
on March 17, 2021
After years of picking my own mattress and having horrible experiences I discovered this BedMatch thing of Sleep to Live. I bought the nicest mattress it recommended for me and my wife in hopes I could finally get a good nights sleep. Surprisingly it worked just as promised. I don't …
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Posted by Frederick
from Rochester, PA
on February 28, 2021
This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
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Posted by Christine
from Leavenworth, KS
on May 27, 2021
I had been sleeping on a Magniflex extra firm mattress that was 10 years old and really having a lot of restless nights and tension/stress pain. I am 51 and going through menopause, so I don't blame the mattress as much as getting older and hormonal changes. So I decided …
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Posted by Phillip
from Saint Louis, MO
on June 24, 2021
I love the bed! Would definitely buy another one!
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Posted by Tami
from Barbourville, KY
on April 17, 2022
Like sinking into a wet sponge that you simply can't get out of....does not hold form and already looks like it's years old after less than 6 months.
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Posted by Claudia
from Kennewick, WA
on July 19, 2017
ive had this mattress for nearly 2.5 weeks and my back and neck pain disappeared after a week on sleeping on this mAttress, I sleep on my back stomache and side and my husband sleeps on his side, and this bed in firm is the perfect bed for sleeping in …
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Posted by Jen
from Victoria, TX
on March 20, 2019
Just got my Purple 4 yesterday. Slept on it last nite. I know I will need to give it time to really test it out. So far first impression from a 220+ person. The 4 is VERY soft. So much I thought there was no way it could support a …
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Posted by Erica
from Buffalo Grove, IL
on January 9, 2022
We loved this mattress until it broke on my husband's side just 2 years in. He is 6'1 and 180 lbs - yet his side completely caved in and you could see the at the end of the mattress how it tilted and caved on his side. We got approved …
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Posted by Len
from Utica, NY
on January 18, 2022
After 18 months of use by 10 year old the mattress has 3”indentation on the middle, very uncomfortable to sleep on, gets hot, very bed quality, would never recommend it, would not even take it for free!
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Posted by Marguerite
from Punta Gorda, FL
on March 2, 2022
I made a deal with Thomas to exchange out my original mattress in 2020. It is a year and a half later and my mattress is sagging, I am not happy with this mattress at all. Do yourself a favor and find another mattress.
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Posted by MaryAnn
from Denver, CO
on October 18, 2022
I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be …
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Posted by Liza
from Homosassa, FL
on February 3, 2020
This mattress was quite comfortable for the first 1-2 months that I had it. My husband says he still likes it but I definitely have strong buyers regret. In the short time that I’ve owned it I just can’t believe how much it has CHANGED. First of all, it doesn’t …
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Posted by Candice T
from Columbus, OH
on March 29, 2018
Never in my life have I experienced such all over pain. Kept waking up with my arms and hands asleep. And the feeling of trying to move in quick sand, its like you fight all night to get your body comfortable. Not to mentions this mattress doesn't breath at all, …
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Posted by Grace P
from Peekskill, NY
on March 5, 2020
This mattress is perfection and I get the best night sleep ever.
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Posted by Jessica L
from Petrolia, CA
on August 24, 2010
Just as Karen C from Milbrae. stomach sleepers need very firm beds. Any arm or shoulder pain is not sign of the age as Karen thinks, but rather the result of soft mattress. It can be that springs are firm, but the pillow is too thick and soft. The result …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by Venessa
from Austin, TX
on June 16, 2017
I bought this mattress about two years ago. At first it was fine not great but fine but then it began to sag, so I switched sides, then slept in the middle when that side went down. I moved and rotated the bed which helped for four months and it …
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Posted by Brenda
from Jacksonville, FL
on November 3, 2019
I bought a FIRM mattress expecting my body to be supported for many years, especially my back. On the promise of a 10 year warranty if unsatisfied. After 1 year already, the mattress sags in the center; I must move to the edge for some comfort. Of course, I roll …
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Posted by Carolyn
from Wayne, PA
on November 23, 2019
This mattress was great for about the first year. Then the sagging became noticable and its pillow top. So you can't flip it. At this price. This was an extremely disappointing mattress.
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Joe
from Pewaukee, WI
on October 4, 2017
I had a temperpedic for about 9 years and I never liked it. I only bought it because my wife wanted it. It was hot and miserable for me and my wife always complained about me running a fan 2' from the bed to stay cool. When we got a …
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Posted by Linda
from Waxahachie, TX
on September 16, 2016
love this bed! What buy paraplegic son one. thanks beauty rest
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Posted by Jennifer
from Honolulu, HI
on January 1, 2019
Want another bed just like this but in the king size!!
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Posted by Lana
from Bella Vista, AR
on May 11, 2017
We bought this in a king, in just a little over a month it started sagging on the sides where we slept. We first thought we needed to adjust the center support of our frame but after months of adjusting we finally realized it was the mattress. I also have …
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Posted by Tom
from Granite City, IL
on September 2, 2017
I bought this matttess in march 2015. Within the 1st few months I heard and felt springs either shifting or breaking. After about a year I was sleeping in a hole. After 2 years it was giving me severe lower back and shoulder pain, numbness down my arm. I am …
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Posted by David
from Fort Worth, TX
on August 20, 2017
I made the worst decision of my life thinking this softer mattress would give me my dream sleep. What I found out is this mattress compounded the problems I had with my previous mattress. I slept exponentially warmer to the point that I would wake up in a bed soaked …
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Posted by Kimberly
from Staten Island, NY
on January 13, 2018
I have a bad back and bought a firm luxury pillowtop with the urging of the Macy’s employee. I should have known better. I previously had a Serta posturpedic for 10yrs and was moving and thought I should get a new mattress even though nothing was wrong with it. I’ve …
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Posted by chris
from Staten Island, NY
on February 6, 2018
i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its …
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Posted by JC
from Nine Mile Falls, WA
on March 21, 2014
We purchased this mattress because the salesperson said it was treated in the factory to simulate pressure so all settling would occur before we received the mattress. Within 6 months of use, there were severe indentations in the bed, and the sides gave out. It almost feels as if you …
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Nancy
from White Plains, NY
on January 26, 2018
Purchased this at Sleepies... a model made just for them by Beautyrest. After testing many models in stores, I really loved this mattress when I first purchased it. But in under a year, "gullies" developed. (I am not, by the way, "plus sized"). The mattress sloped down to areas where …
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Posted by Dan
from Westfield, IN
on February 20, 2023
Bought this mattress to alleviate nightly back, hip and knee pain. Bed seemed very comfortable but typically wake up 3-4 times a night with hip pain, prompting me to "flip" sides. Mattress was sold to us as a "firm" with pillow top. This has been my experience (i.e. too firm …
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Posted by Eileen
from Ballston Spa, NY
on February 20, 2023
Mattress cover on at all times and turned every 6 months so disappointed with the base also motor went last year and legit and platt wanted me to pay a very attentive mattress firm supervisor helped me!
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Posted by L T
from Visalia, CA
on August 14, 2011
Loved the bed at first but has not held up considering it's $3600 price tax. At nine years the foam is so broken there is no support and getting out of bed seems like climbing out of a deep hole. We decided it would be better to by a good …
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Posted by Melanee J
from Bear, DE
on September 5, 2011
We finally decided to get a top of the line mattress since you spend 1/3 of life on it. Sleepy's salesman really pushed this one as top of the line. We moved away from Sterns & Foster at the recommendation of this salesman. What a mistake, we bought a new …
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Posted by Ed C
from Oldsmar, FL
on September 6, 2011
Sides broke down after five years so that we can only sleep in middle of bed. We paid $3500 plus tax for this as it was touted as the best thing going. The store, Robb and Stuckey chain declared bankruptcy and closed a few months ago. I would never buy …
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Posted by Peter
from River Forest, IL
on February 6, 2015
It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why... 1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest). 2. Ordered the mattress, two days …
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Posted by Van
from Portland, OR
on November 8, 2014
I have not bought a mattress in years. Shop around, found the elite with good price, bought it, no regrets.
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Posted by Kimberly H
from Dearborn Heights, MI
on September 17, 2014
My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this …
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Posted by Roxanne Q
from Waterford, MI
on October 22, 2014
I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
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Posted by Laurie N
from East Brunswick, NJ
on December 23, 2009
The bed is comfortable.
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Posted by Mark B
from Sagaponack, NY
on September 30, 2012
My wife and I have been fortunate enough to recently build a new summer home out in the Hamptons of Long Island. We have dealt with contractors, electricians, plumbers, surveyors, the town board, painters, landscapers...I won't go on but instead, just leave it to your imagination what time it takes …
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Posted by Kevin W
from Potwin, KS
on December 14, 2012
Picked this mattress up a month ago and absolutely love it. It starts out pretty firm like i was told from the store assistant manager but after a couple weeks its becomes perfect. Great bed for a great price
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Posted by Steve H
from Rochester, NY
on December 30, 2012
My wife was tired of this mattress after 6 months when it started sagging), and I thought it just needed more break in time. Suffered through it but now the sagging is about 3" on each side. Time for another mattress. Going to Prana.
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Posted by Shannon S
from Lafayette, LA
on January 3, 2013
They love to sell this product by saying it has a 120 day guarantee! Dont buy into that! I purchased one on 12/27/2012. Slept in it for a week and was in tears every morning when I woke because my back hurt so bad. Contacted Conn's to let them know …
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Posted by Arianne K
from Los Angeles, CA
on October 9, 2012
this is the review i posted on yelp. I just had to write a review for this great luxury mattress company..... Everything i wanted in a mattress i found here.....they dont have a physical store only an internet store but if you want the ultimate in a mattress at a …
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Posted by Mrs A
from Calgary, AB
on March 2, 2013
I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. …
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Posted by M L
from Chisago City, MN
on November 7, 2013
I bought a Stearns and Foster Lois II Firm Queen size box spring and mattress from Sears on May, 2013. Within a couple of months of buying it one side of the mattress began to bulge out, and the top along that same side started to sag. In August I …
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Posted by C E
from Vancouver, WA
on January 23, 2014
Like most shoppers I laid on the bed in the showroom for ~10 minutes and it felt great, but gradually over the past 2 years - more noticeably in the past year our bodies began to sink into the mattress and we are averaged sized people. You would have to …
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Posted by Creg S
from Dallas, TX
on April 29, 2010
The worst bed I ever bought. I went back to the store the next day and told them it didn't feel like the floor model. they told be it would "break in". That it takes about 3-4 weeks. I've had it 7 months and it's still a piece of *&^%! …
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Posted by Lisa K
from Belmont, MA
on July 11, 2012
This bed does not offer any type of cooling system. The cool gel is sandwiched in between layers. If you want to sweat all night, buy this bed. We bot this bed at Bernie and Phyl's , we saw another type of bed (at another competitor's store) that had the …
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Posted by Jeff G
from Annapolis, MD
on October 11, 2010
The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also …
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Posted by Zest C
from Redding, CA
on November 20, 2010
I bought a full for myself, I weigh 110. Then my bf and I moved in and he is twice my size. So it's too small for the both of us to be comfortable. So now we are looking for a queen. But I'd say it's a good bed for …
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Posted by Zest C
from Redding, CA
on November 20, 2010
My bf and I had to get another bed because it caved in so bad. We'd wake up tense from trying not to fall into the middle and squish each other, especially during the hot summer months when you don't want to touch. It caved in SO BAD, not even …
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Posted by Ellen U
from Asheville, NC
on December 6, 2010
I am pissed off that I spent a month's salary for a new bed that is now stuck with a deep dip in the middle of the bed after just a few months under my 140 pound body. The only thing firm about this bed is the edge support. The …
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Posted by Courtney Y
from New Orleans, LA
on July 19, 2011
I purchased this mattress approximately 14 months ago. After about 3 months, it began to sink in the middle. When 2 people sleep in the bed, you literally have to hold yourself to the side to keep from falling on each other in the middle. The store I purchased the …
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Posted by Brett C
from Huntersville, NC
on August 16, 2012
Great bed - awesome price. It is a very heavy mattress, they told us it has a bunch of pocketed coils so thats why it weighs so much. My husband never complains about his back anymore. The price was much lower than some of the other brands we were shown.....We …
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Posted by Lyndal C
from Bear, DE
on August 26, 2012
this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. …
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Posted by Joseph S
from Spokane, WA
on September 9, 2012
my wife and i went to a mattressland over labor day weekend and spent 2 hours trying and deciding on the serta i comfort insight model, it was comfortable in the showroom go figure! any way we end up buying the insight because it was in my range, NOT! I …
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Posted by Olga M
from Yuma, AZ
on September 10, 2012
This mattress is so comfortable and it stays cool all night. It gives my back support and I have no more pain in my neck and shoulders when I wake up. This web page says there's no retailers here in Yuma Az but that's not correct. I purchased mine at …
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Posted by Tom S
from Council Bluffs, IA
on June 20, 2013
When I purchased the bed I was in heaven now I am sinking into hell.I bought the mattress in April of 2012, now a little over a year later I can't find a firm spot on the bed . I sometimes sleep crossways in the bed seeking support . Complained …
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Posted by Sara B
from Scottsdale, AZ
on October 5, 2013
This bed is manufactured by Corsicana for Macy's. I had it for 25 DAYS and it was sagging! Macy's sent out a guy to measure the sag, and said since it was an average sag of 3/4 inch on both sides, it was to manufacturer's standards. I am returning to …
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Posted by Laurie A
from Council Bluffs, IA
on October 19, 2013
Very comfy but after 4 weeks our k size has indentations on my side and husbands. You can see it after I make the bed. Also has a lump down the middle. Im not sure what it will look like after a few more months. Traded in an icomfort celebration …
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Posted by M E
from Rancho Santa Margarita, CA
on April 30, 2014
Spent a weekend mattress testing, initially tried a Kluft $7-8000. mattress, it felt great and we decided that this was going to be our comparison bed. Nothing else compared, and at end of second day went online and somehow the Saatva website jumped out at me. An affordable, well made, …
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Posted by Kristina L
from Clawson, MI
on August 10, 2014
We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a …
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Posted by Bennie H
from Southfield, MI
on August 1, 2014
We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
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Posted by Danny G
from Maplewood, NJ
on March 7, 2015
People, if you need a mattress and have avoided it because of the nonsensical mattress games that stores play with their prices, sizes, coil counts, etc. etc. etc...just STOP wasting your time. Saatva is the real deal. The entire process was easy, no games, my luxury firm showed up in …
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Posted by Debbie
from Westport, TN
on March 6, 2015
I ordered a Saatva Mattress after a lengthy search for the best. I read every review on almost every brand of mattress. I had also did comparisons on many of them. The reviews sold it for me so I went out on a limb and ordered. The customer service team …
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Posted by Diane
from Depew, NY
on April 11, 2015
when i went looking for new bed that would stop my hip pain and my shoulder pain-numbness in my arm and fingers, i thought i found the right bed or so i was lead to believe it would be. it isn't. i am a few days short of the 30 …
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Posted by Eunice
from Harrisburg, SD
on December 17, 2016
Purchased from owner of store. He made the mattress the way he wanted them not us. Slept on this mattress for 3 weeks and then purchased a Sleep Number (which I had before). If you want something changed, you are charged for it at a VERY large amount after you …
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Posted by Elaine D
from Lakewood, WA
on June 27, 2015
my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some …
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Posted by Barbara
from Mobile, AL
on July 26, 2015
I have never slept on a worse bed ! The thinest most uncomfortable hospital bed is preferable to this. I was literally waking up in tears every morning from the back and hip pain. You couldn't PAY me to spend another night on this piece of garbage.
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Posted by David S
from Scottsdale, AZ
on July 15, 2015
It's just to hard for me. We are not using the mattress
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Posted by Austin S
from Sterling Heights, MI
on August 18, 2014
Starts out ok, firm, but then I Can't stay on my back. Guess it's Too firm even though I feel my buttocks imprint into the mattress. End up on front side but have hip soreness. Just not happy with the overall perfomance. 6 month return policy was good but I …
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Posted by Jerry
from Harrison, MI
on January 6, 2017
mattress failed within 90 days, has 2 inch deep pocket in it, they replaced it with a new one, that one has a even deeper pocket in it, very large, we've not been able to sleep on it, we are now sleeping in recliners.
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Posted by Patricia M
from Utica, MI
on August 1, 2014
Love it!!!!!! Sleep great
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Posted by Brittany
from Worcester, MA
on August 11, 2014
I received this bed as a gift. I absolutely love it. I have had back problems for the past 2 years since my car accident and every bed I've had, was not supportive leading me to either have more back pain or a horrible nights sleep. I've only had the …
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Posted by David B
from Livonia, MI
on July 29, 2014
I love this mattress, I usually prefer a little more of a soft mattress but I had to meet my boyfriend in the middle. Overall very satisfied!
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Posted by Ken R
from Wyandotte, MI
on September 18, 2014
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, …
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Posted by Linda &
from Barrie, ON
on December 20, 2013
Purchased at the Brick. Highly suggested from sales. rep. for me for my fibromyalgia. I went away from the coil mattress thinking there may be breakdown with coils lifting up through the foam. She geared me to all foam. Told me it will conform and give me much more pain …
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Posted by Maggie
from Arcata, CA
on May 14, 2015
I regret returning this mattress. I bought the luxury firm a few months ago. I examined the mattress after it was delivered and the threading on top of the mattress was a mess--there were loose threads everywhere and the mattress itself looked so cheap, nothing like what was portrayed online …
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Posted by Jaime
from Chicago, IL
on November 12, 2016
Americcan Mattress only gave me 30 days. I didnt start getting back pain until about 45 days after I purchased the mattress. I only would Like to exchange the mattress not the whole bed . Now , thankfully I didn't disposed my old bed and now I'm sleeping on it …
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Posted by Stevie
from Bonita Springs, FL
on December 25, 2016
We use this mattress 6 months of the year and have already asked for it to be inspected once after 3 yrs while under warranty because the pillow top is so uneven and lumpy where we sleep. The gentleman who inspected said it met the criteria to be replaced but …
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Posted by Sally
from Buffalo Creek, CO
on January 27, 2017
Very disappointed. The integrity of the mattress disintegrated quickly.
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Posted by Faith
from Vernon, BC
on January 31, 2017
I had a memory foam mattress $$$$ then switched to latex $$$$$ but I was still not comfortable till I switched to this Marshall's mattress $$$$. It's been only a month but I tried others and had to return them as my back was killing me within the same time …
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Posted by Helen
from Surrey, BC
on March 4, 2023
I have tried to get the company to honour their warranty without success. The photos I have clearly show how badly the bed sags in the middle. I will never buy another Beautyrest bed again. The warranty isn’t worth the paper it’s written on.
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Posted by Andrew
from Winterville, GA
on April 15, 2023
After just one week there are springs in my back. I called the store to warranty the mattress. He's refusing to do anything. I called the manufactory. They say they can't do anything. I waisted $500
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Posted by CAllen
from Portland, OR
on March 13, 2017
Sadly, this is the 2nd iComfort mattress we have had in 5 years. First one broke down considerably on the sides and body depressions. This one has body depressions and a hump developed in the middle. Coolness seems to be fine. Response to warranty when replacing the first mattress was …
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Posted by Jean-Philippe
from Carignan, QC
on May 9, 2017
I looked at reviews a lot before buying the iComfort from Serta ... We paid about 1k for a king size and I'm pretty happy with it. Wife, cats and kids also like it !
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Posted by James P
from Wilmington, MA
on March 16, 2023
I went to write this review because I was looking up my old bed I ma buying a new house and want a new one. I am going to visit Metro mattress because I think they have an equivalent if anyone is looking.
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Posted by James P
from Wilmington, MA
on March 16, 2023
great bed, firm my daughter likes it - I didn't get one at the time and I think I will have to go find one soon.
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Posted by Holly
from Ottawa, ON
on May 8, 2017
I was trying to decide between the Ryley Euro Top (the cheaper of the 2) and a more expensive mattress. Ultimately I decided to go with the Ryley Euro Top - and I couldn't be happier, I love this mattress! Every time I have a friend sleepover, they tell me …
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Posted by Aamir
from Lewisville, TX
on May 30, 2017
I originally purchased a sleeptronic mattress about 5 years ago and it was so comfortable and made with such high quality materials! I recently upgraded to a king size bed set and decided to stick with sleeptronic because of how great I sleep on it! I spent a little bit …
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by Monica
from San Francisco, CA
on May 6, 2023
I thought a luxury mattress would get me a good night's sleep. Unfortunately, that was not the case as I started getting lower back pain from sleeping on this mattress. Was the most expensive bed at Mattress Firm. Would not buy there again either.
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Posted by jacqueline
from Palm Coast, FL
on October 26, 2017
Sagging is not to be expected for a mattress a few years old.
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Posted by Mark
from Waco, TX
on September 28, 2017
The first six months I had this mattress, I thought it was the best mattress I'd ever purchased! However it slowly started sinking in the middle and exactly after 11 months the entire middle sunk in about 5 inches. The warranty is an absolute joke. They require you to mail …
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Posted by Sharon
from Hagerstown, MD
on November 13, 2017
This mattress was the warranty replacement of another mattress that had huge bed dents. This was a firmer mattress with less fluff so we thought it would not get those awful dents. We are not large people. About 2 years into owning this mattress, the dents started. At this point …
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Posted by Sheila
from Marietta, GA
on February 13, 2018
I have not called the store about their return policy because I do not have a way to return it!
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Posted by Russ
from Cumberland, MD
on January 27, 2018
Excellent choice for me.
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Posted by Pete
from Kenai, AK
on February 9, 2018
For the money we thought this would be as good as our Englander, however, not the case. There is a solid hump in the middle of the bed.
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Posted by Gordon
from Tybee Island, GA
on February 27, 2018
This has been a very strange experience, and I never thought I would have a problem with a mattress. I was looking for a fairly firm mattress and liked what I experience at the Mattress Firm store. When mine was delivered it felt too firm and I called the store …
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Posted by Hypatia
from Lancaster, PA
on January 10, 2019
After 3 years the mattress developed a saggy feeling. I do not recommend
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Posted by Brenda A
from Perris, CA
on February 24, 2016
Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body …
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Posted by Lynn
from Schomberg, ON
on March 9, 2018
I wanted to buy Canadian made. I spent a great deal of time in the showroom picking this mattress. I purchased the Marshall mattress, top of the line, and box spring and fully supported frame. Four years in the mattress is sagging in the middle. The sag is visible and …
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Posted by Alan
from Denton, TX
on October 27, 2019
Our older model queen measures 60" wide x 80" long. This Luxuria Queen firm label reads 59" wide x 79" long, but the actual sleeping surface is 57" wide x 77" long.
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Posted by Tracy
from Tampa, FL
on September 18, 2018
I hate this mattress more than I have ever known it was possible to hate a mattress. It’s awful. The support was gone immediately and they replaced it within 6 months. Now I have the same awful mattress and am looking for a new one as I prefer sleeping on …
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Posted by Sheila
from Austin, TX
on September 21, 2018
I thought a $1400 mattress with a 20 year warranty would last. It started out great but just after 4 years I began waking up with back pain. That foam was breaking down. Sherwood did not honor the warranty and denied there was anything wrong. Don’t waste your money. Can’t …
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Posted by Randy
from Medon, TN
on June 21, 2018
We have bought many different mattresses over the past five years and not one has been as exceptional as this one! Customer service was great as was the entire process of getting the product and setting it up!
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Posted by Ro
from Lancaster, NY
on July 25, 2018
The pillowtop is deceiving. Feels soft and squishy at first but its like sleeping on concrete. Caused severe back pain. Worst mattress I ever slept on! Trying to exchange it according to store policy. Don't buy it!
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Posted by Katie
from Hatboro, PA
on January 20, 2018
Ok so I just woke up after my first nights sleep on my new hybrid Therapedic Backsense mattress. And it was was morning!!! I can’t believe I waited so long to replace our 10 year old Sterns and Foster inner spring mattress!! My husband and I were getting terrible sleep …
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Posted by Maria V
from Waterbury, CT
on October 17, 2018
My ankle been hurt for over 3 years making my left leg heavy coming out of bed.i had 1 lump under each foot. My back and hips would hurt. I got bed Oct. 12 .2018. On first day all the pain was leaving body . On 3rd day my body …
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Posted by Melody
from Melbourne, FL
on November 5, 2018
This bed makes us feel to hot at night. We live in Florida and even with the air on at 74 degrees at night we can't sleep with covers on us or we wake up sweating or have a hard time sleeping. After two years the bed started feeling uncomfortable. …
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Posted by Keira
from Mankato, MN
on November 26, 2018
We got the pillow top believing that it would be a plush top. No. It's just a soft top on a pretty firm bed. I do like the support, but I'm a side sleeper and have had SO MUCH shoulder pain since I got this bed. My lower back and …
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Posted by T
from Canton, OH
on January 25, 2019
Definitely worth asking the question of asking what mattress is better for those weighting over 200 pounds (20 year warranty, 10 years non pro-rated)...hoping not to need to worry about the warranty but this is the 3rd King size mattress we have bought over the last 15 years.
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Posted by charles
from Sterling, MI
on May 22, 2019
Junk, do not buy one, now they tell me it's discontinued, so now arguing with place of purchase on both box spring and mattress! both junk. place of purchase should have told me they were discontinued models.
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Posted by Linda
from Edgewater, MD
on February 19, 2019
We came to Winkbed from an Ecoterra medium latex/innerspring hybrid that was a year old. I (5'7 and 125 lb back sleeper) slept great on the Ecoterra, but my husband (5'10 155 lb back and side sleeper) wanted something slightly firmer as his back was often sore due to the …
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Posted by Arnold
from Westlake Village, CA
on March 21, 2015
Our Store Salesman was wonderful, and offered many discounts, but forgot some of the discounts and even though we bought 2-types of beds, one being a floor model, we did not expect pieces to be missing that were on the bed when we purchased it. Parts were left by the …
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Posted by Jim
from Victoria, BC
on February 16, 2019
Within two years, this mattress had a distinct 'mountain range' running down the middle of the bed. When you lie sleep, there is a distinct impression that the bed is trying to roll you off of the edge. Hard work if you try to go uphill into the middle of …
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Posted by AB
from Northwood, ND
on February 27, 2019
Comfort king is Fargo has the best customer service hands down.
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Posted by Dallas &
from Lincoln, NE
on March 9, 2019
We are Happy from the first few Nights .. couple of adjustments and things are good.... Even with back surgery ! Adjust ! and Slept fine.
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Posted by Hilary
from Saint Petersburg, FL
on March 20, 2019
BUYER BEWARE: This is officially the worst company I have EVER purchased anything from and their product is manufactured in China and mediocre at best. The edge support on this mattress is non-existent - when you sit on the side of this bed, you practically fall off. I purchased a …
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Posted by Andy
from Seattle, WA
on March 22, 2019
My wife and I have had the '.2' queen for about 60 days and love it and don't find it too firm. After the first week we briefly discussed switching to the '.3', but after another week we concluded the '.2' is perfect – just the right amount of soft …
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Posted by Chris
from Minneapolis, MN
on March 19, 2019
I couldn't be happier. I was looking hard for a mattress some years back when I remembered a brand I liked when I stayed in a local hotel. I did research and was able to track down a place who sold Restwell Mattresses, and I was able to order a …
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Posted by Kyle R
on April 27, 2019
Liked it in the beginning but has depressions in it so quit sleeping on it about 2 years ago
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Posted by Paul M
on April 27, 2019
Very pleasant customer service. Reasonable price. Fast delivery. We are sleeping more soundly and awake refreshed.
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Posted by Holly S
from Snellville, GA
on April 27, 2019
Prior mattress was memory foam - like sleeping in an oven! We purchased the Softer mattress along w/Cool Control base (genius invention!), & my quality of sleep is so much better! We liked the mattress so much we bought a second one for our lake house. Other than the temperature …
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Posted by Kevin E
from Milwaukee, WI
on April 27, 2019
Love this mattress. I'm over 400lbs and will never go back to a different mattress. The edge support is fabulous.
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Posted by Jane D
from Hopkins, MN
on April 27, 2019
I tried the mattresses before I purchased. I purchased the Firm and the tag says Firm but this isn't the same as the one I tried. I believe they got the tags wrong. I had already returned two mattresses to another place and didn't want to return again and I …
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Posted by Maureen T
from Fort Myers, FL
on April 27, 2019
It’s good but a little too warm - the pillow top makes it too warm. The mattress is very large - barely fits frame and sheets hard to fit.
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Posted by Robert M
from Fresno, CA
on April 27, 2019
Mattress was a little more firm than anticipated, but solved that with a 3" foam topper that we already had. This was with the "soft" model. Quality is outstanding! Love it!
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Posted by Adam T
on April 27, 2019
The first nights we slept on our wink 😉 we had such vivid dreams. After many years of sleeping on an warnout mattress we rested so well that out dream cycle was so much longer! It’s wonderful to sleep 6 hours without interruption. Get up go to bathroom,And get back …
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Posted by Daniel L
on April 27, 2019
Thought the mattress was at a good price point and expected decent comfort. These expectations have been met and exceeded by the Winkbed. Very pleased.
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Posted by Janet
from Maylene, AL
on April 19, 2019
Just bought this Stearns &Foster mattress with adjustable for head and feet.I cannot return the adjustable bed but cannot wait til my one month is over so I can return it! Ultra plush..where?Hard and honestly not comfortable at all.Constant lower back pain.
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Posted by Samuel B
from Syracuse, NY
on April 27, 2019
Did a bunch of research before buying this mattress... endless hours watching YouTube videos, reading reviews and studies. The price was fantastic - if we didn't like the mattress they would come and get it for free. Want the firmer version? Pay $50 and they'd swap it out. The amount …
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Posted by Tonia
from Reno, NV
on June 6, 2019
This is a beautiful and quality mattress but even with 3 months breaking in period, it is way too firm. I was told to walk on it daily to soften it up but it remains extremely firm. If i were to number it, I would say 7.5/10. I want support …
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Posted by Wendy
from Westport, CT
on June 7, 2019
In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. …
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Posted by Jerry
from Fort Lauderdale, FL
on September 21, 2019
After watching 2 different review sources on youtube (Goodbed and "The slumber yard") I decided I needed to try out this bed myself. Previously I had been sleeping on an innerspring mattress and before that, I had memory foam. I hated the sensation of memory foam but felt that innerspring …
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Posted by Bruce
from Fairfax, VA
on September 20, 2019
We brought this mattress because our previous middle range mattress was a complete let down. Since purchasing this mattress we have been able to enjoy the sleep much more. When my wife moves I don't feel it. When I lay on my back, I feel the mattress cradle me. I …
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Posted by Bob
from Mountainside, NJ
on November 25, 2019
My wife wanted a soft mattress that felt like a cloud. At first she thought even this mattress was too hard, but after a few weeks she has come to like it. She also discovered that her tingly feeling was not related to the mattress but rather a separate issue …
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Posted by Ed
from Weymouth, MA
on February 20, 2020
I had a twin mattress and i'm on the taller side, so I wanted more room. Over the course of the 3 days I've had it, I developed constant back and slept mabey 2 hours of good sleep (Usually 8-10 on old mattress). It was honestly like Getting rid of …
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Posted by Alexandra
from Sacramento, CA
on October 21, 2019
How is it possible that a floor model and a purchased model are so night-and-day different? The floor model was a dream. We’ve now had our mattress for four nights and they’re the worst I’ve slept in years. I wish I had my old mattress (and several thousand dollars) back. …
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Posted by Brian
from Pompano Beach, FL
on March 14, 2020
You get what you pay for, I have slept on everything from Tempur-pedic to high end latex mattresses. This coil / memory foam combination with the new phase change material has been perfect. Even my wife stopped complaining and that is a godsend. I would recommend this mattress to anyone …
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Posted by Matt
on May 17, 2020
This mattress was great for the first year and a half. Then it develop sunken ditches where we slept. My hips hurt if I sleep more than 7 hours and my partner upper back pain is worse. The ditches have not yet met the requirements under warranty yet. Not satisfied.
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Posted by Angela
from Calgary, AB
on June 20, 2020
So disappointed!! Complete waste of money as manufacturer would not stand behind their product, this garbage Marshall Matress failed the first month and now it’s going to the dump! Buyer beware-this is a bad choice, do yourself a favor and buy a different brand this one sucks!!
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Posted by dave
from Waterford, PA
on June 8, 2020
While we are very happy with the sleep quality, we are very unhappy with the mattress size. Our "Queen" mattress measures 58x76. This is more like a slightly bloated full-size mattress (56x75) and is not a queen size (60x80). Did you find the review mattress to be undersized? Or is …
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Posted by Bonnie
from Victoria, BC
on June 16, 2020
Was a great mattress but over time became soft, saggy where I sleep. Feel like I am rolling into middle of bed. Will be looking for new mattress unfortunately far too soon. Very disappointed.
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Posted by Christie
from Abilene, TX
on July 1, 2020
Have owned this mattress for almost two years and it’s my favorite place to be. Slid down some stairs and severely bruised my tailbone leaving me to lay sideways on our old (12 years +) innerspring mattress we improved with memory foam mattress toppers that had indented nicely over the …
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Posted by Carla
from Morrow, OH
on July 15, 2020
Turns out this mattress Lost support just like every other mattress...Great when we first got it, now it’s concave where we sleep. Laying in a hole.... we turn the mattress often but that doesn’t help!!! Very disappointed...I will be sharing this information to family, friends and co-workers🤷🏻♀️
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Posted by Karen
from Pompano Beach, FL
on November 14, 2020
This mattress was advertised as cushion Firm and after 2 years or less, it has lost most of not all of it's support and is like a hammock. I can't even sleep in this bed with my partner because I feel that I am constantly rolling towards him in the …
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Posted by Carrie S
from El Sobrante, CA
on January 26, 2021
I returned my Casper Hybrid for this one since the Casper was really smelly and had a firm lump in the middle for lumbar support. This one has an awesome gel top that is really cooling and perfect for a mostly side-sleeper who wakes up on their back.
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Posted by Michael M
from Derby, NY
on February 5, 2013
My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into buying this mattress! And …
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Posted by Joanie
from Chatsworth, CA
on July 19, 2021
Bought this mattress for my 12-year old daughter initially. Loved it... so bought one for my teenage son and one for my husband and I. Currently buying one for my oldest son. It's that good. Not too expensive and very comfortable! Mattress stays cool. Really have nothing bad to say …
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Posted by Donna
from Cashiers, NC
on April 20, 2022
After 51 years of marriage and prior to our Natural Bed we could never agree on a mattress that worked for both our comfort needs until we discovered the Natural Bed. It should probably be a required purchase during marriage counselling (only kidding.)
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Posted by Samantha
from Aurora, IL
on November 28, 2021
This mattress is painful to sleep on. I've had issues with my neck and shoulders with it. I'm excited to replace it with a coil spring mattress. I will never buy memory foam again.
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Posted by Lora
on January 22, 2022
Bought a new mattress that has 2 valleys and a hump in the middle. Only had it one night. Slept on one side and just saw the double valleys like 2 people already slept on it and the memory foam remembered them as they resold it to me.
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Posted by Barbara
from Mineral, VA
on March 12, 2022
I bought the I cool had to wait 3-4 months to get it was recommended firm absolutely had no support - had it exchanged after getting the run around an asked for the firmest / it was firmer but not by much - I refer my old sleep number an …
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Posted by Tony
on March 12, 2022
Have always owned Stearns and Foster. Always got 8 years minimum out of them. Went with this line because of the price. We got what we paid for. Three years later it's junk. It wears very uneven. We turned it every few months. It looks like a bumpy dirt road. …
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Posted by Udhav
on November 30, 2022
In the disguise of Warranty Sleepwell Mattress are looting the customer by asking to pay hefty amount for replacement even though their products carry a Warranty of 7 years and some of the products for even 10 years. They are totally misleading the customers by publishing warranty of the product …
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Posted by Gillian F
from Lakewood, CA
on December 12, 2017
This mattress feels absolutely nothing like the floor model. I chose this considerably higher priced mattress due to back and joint issues. I was promised it would break in, which it hasn't after 9 months. It is uncomfortable, rigid, and causes aches and pains. I would have exchanged it, but …
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Posted by carolyn
from Calgary, AB
on September 25, 2021
Just three years later and we are shopping for a new mattress. Terrible sleep for both of us. Also, the outer edges curve down. I’ve literally rolled out of this bed several times. Waste of good money.
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Posted by Rhonda
on April 5, 2021
The mattress has sunk in twice causing us to file warranty claims. It was replaced once and we just sent in ALL the pics required to replace it again for the same exact problem. We have had horrible back, hip, neck pain with this bed. My husband is currently seeing …
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Posted by Ro
from Lancaster, NY
on May 15, 2018
Don't let the pillowtop fool you!. Soft at first but support material is like sleeping on concrete causing severe back pain. Worst mattress I ever slept on! Now trying to work with the store and their exchange policy.
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Posted by Joanne
from Colorado Springs, CO
on April 24, 2019
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be …
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Rebecca
from South Haven, MI
on September 3, 2019
I've preferred Beautyrest mattresses for years, and have shifted to the pillowtop medium firm as my husband and I have gotten older. I have arthritis in my left shoulder, so sleep on my right side. My husband has sleep apnea, loves sleeping on his back, but has trained himself to …
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Posted by Jane D
from Ocala, FL
on January 7, 2011
I have had this mattress set for over a year. I was in an accident and fractured my back and hurt my neck really bad. Constant pain. I don't have pain when I sleep on this bed. And once my head hits the pillow, I am OUT! Before this bed, …
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by Da A
from Aliso Viejo, CA
on March 15, 2013
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
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Posted by Carol S
from Jonesboro, AR
on February 26, 2011
After sleeping on it first night, very sore! However, sometimes it does take a little time for the body to adjust. It seems to be somewhat firm but this particular mattress does not asborb pressure points on my body. ( I weigh 145 lbs. to give you an idea of …
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Posted by JMuller
from Langley, BC
on February 9, 2022
I’ve had several Beautyrest mattresses in the past 20 years and this is not like a Beautyrest. It is horrific. There is a cheap foam feel to it and it smells! It’s the foam. It is hard despite being their “plush” model. It’s a nightmare.
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Posted by Heather
from Denver, CO
on July 29, 2019
This mattress was fine for about the first year-ish. Now it's so soft it's like rolling out of a ditch. When my husband lays on it I can't help but being rolled into the center and he's not all that big. Constant pain in back and hips. Mattress ends up …
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Posted by Sue
from Saratoga Springs, NY
on October 23, 2022
This mattress deteriorated so quickly. Both sides of the bed have major body impressions in it, and the center has a large hump. It's like sleeping in a pit all night long. Warranty through Mattress Firm was a complete fail. I wouldn't recommend buying this mattress or any mattress from …
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Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
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Posted by Katie
from Central Point, OR
on January 25, 2019
Started out ok. Was soft and comfortable then the sides completely broke down, terrible durability. Don’t waste your money
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Posted by Theresa S
from Spokane, WA
on June 2, 2011
We bought our first Simmons Beautyrest less than one year ago. This bed proved to be too firm but still acquired two distinct sinkholes where my husband and I each lay. We were told to sleep on this mattress for 40 days and that then we would be able to …
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Posted by Forrest
from Chicago, IL
on September 10, 2018
This mattress was fine for 6 months. Then, the support progressively broke down. While there is little visible indentation in the mattress, it does not support you. When I lay down, my butt sinks into the mattress and flexes my lower back. Same thing happens when I sleep on my …
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Posted by Suzy F
from Boca Raton, FL
on September 21, 2013
I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". …
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by katty
from Oak Ridge, NJ
on May 31, 2017
while sleeping on this model, felt pressure on my back and hip. I thought it was the springy cools, come to find out it was a rippled layer of foam under the mattress pad. maybe the firm plush has to be broken in. the first 3 nights it was ok, …
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Posted by Marie
from Glenwood, IA
on July 7, 2018
Don't buy from this manufacturer. They do not honor their 10 year warranty on this defective mattress. I will NEVER buy another Beautyrest mattress again!
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Michelle H
from San Pedro, CA
on June 22, 2016
I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And …
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Posted by Lawrence
from Seattle, WA
on February 13, 2018
Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State …
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Posted by Louis
from Skokie, IL
on May 26, 2021
My Experience With This Bay Spring Mattress Is Much More Than I Expected,I Adore The LUXURY FIRMNESS & It’s So More Better Than My Previous Mattress… Beautyrest Is A Highly Rated Brand!!
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Posted by Tracy
on September 4, 2017
This was the only mattress I've ever tested in a showroom that the minute I laid on it, every muscle relaxed and I was instantly sleepy. Receiving my brand new one was no different. They're wasn't any breaking in period, it was amazing from the first night. It's extremely expensive …
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Posted by Darleen
from Flower Mound, TX
on November 12, 2018
This bed is very comfortable as far as being a side sleeper and needing relief on my shoulders and hips. But...THIS BED IS HOT!! There is way too much memory foam in this bed to sleep without sweating all night. Also, because it's memory foam you get the "stuck in …
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
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Posted by Caroline
from Cobourg, ON
on November 21, 2017
I purchased the Simmons Black Beyond Earlington Firm mattress because I thought it would help with back issues. I had knee and hip surgery in the last two years, and I find that both areas are very painful now. The mattress feels as though the springs are poking into my …
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Posted by Susan
from Scituate, MA
on January 30, 2018
If you sleep hot look elsewhere. This mattress has never been great as far as comfort. I've had it five years and have had waking/tossing and turning issues since I got it. Mainly because hot but also not so comfortable for side sleeping.
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Posted by Maureen
from Owen Sound, ON
on January 31, 2023
I am a 110 lb female sleeping alone on this mattress. Within three weeks the pillow top started to retain indentations where my butt rests. After less than 2 months I can no longer sleep comfortably on this mattress. My hips rest on what feels like a hard surface below …
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Posted by Eileen B
from Wyncote, PA
on January 1, 2012
My husband and I purchased our first foam mattress, excited about the comfort and lack of motion sensitivity. Upon delivery of our Serta iComfort Insight, we noticed a noxious odor once the plastic came off the mattress. We were told by the delivery men that it would go away by …
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Posted by Scott B
from Edmonds, WA
on July 15, 2015
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want …
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Posted by Pat
from Philippi, WV
on December 22, 2015
This was a replacement for another Serta mattress that didn't hold up. After less than a year, this one is not much better. I guess you get what you pay for!!!
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Posted by Keith
from Princeton, BC
on July 21, 2015
We purchased a used motorhome and found the two single bed mattresses were too thin and uncomfortable. I rebuilt the bedroom area of the motorhome and made room for a queen mattress. The Obus Forme Monika was on sale at Sears and proved to be a true bargain for our …
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Posted by Jay
from Tampa, FL
on January 15, 2020
It is like I am sleeping in a hammock. Two indentations, probably from rotating the mattress. I'm not over weight, wife weighs 123 and I am at 188. Should of done something when I first bought bed. Replaced after 3 months, already started showing indentations. Now the indentations are way …
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Posted by Gloria
from Pine Grove, CA
on January 15, 2016
Store trial OK and firm but told it was softer from trial use. Mine would be harder but soften in short time. It has, after only one month, right in the center. Edge much firmer and more comfortable than spring area, sags at hip line on 140 lb 5' 2" …
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Posted by Brenda M
from Pontiac, MI
on August 23, 2014
This mattress is good for a guest bedroom, not for everyday use. I had to personally sleep on it for about a month and had many restless nights. It's really bad on the back and it does not have enough support.
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Posted by Krista
from Dallas, GA
on October 18, 2014
These guys are the REAL DEAL., and made in America. From excellent customer service, delivery in less than 18 days (in fact, 11), mattress quality, comfort, and price is fantastic! I threw away a 5 month old serta with a lump all the way down the middle and 5 months …
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Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
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Posted by Shaun M
from Oklahoma City, OK
on September 6, 2010
This is the most amazing bed I have ever slept on!!! I have Scoliosis (a condition where your spine has curviture (it is supposed to be straight)!!) I have to see a chiropractor daily. I have never been able to sleep through the night until NOW!!! This is the TOP …
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Posted by Brad M
from Birmingham, AL
on November 7, 2012
Will buy Southerland again! Bedz Express had the best selection and best price in town. Great sales rep-Jeff fast delivery, in stock sent a friend to shop also!
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Posted by Cynthia H
from Washoe Valley, NV
on January 23, 2013
$2400 down the drain. Wish I could take it back burn it in the parking lot. Plus the fact its hard to lift to just tuck in the sheets its too heavy. Why is it you can take just about everything back but a mattress? After 1 week I called …
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Posted by Marc S
from Chappaqua, NY
on January 23, 2010
For a reliable, durable and relatively comfortable night's sleep, this is a good mattress.
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
We tried to save a few bucks by going with low-end Mancini's private label mattress for my kid. Total mistake.
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old.
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Posted by J W
from Selma, CA
on February 16, 2010
Husband just bought this bed two years after we got another bed from Oak Liquidators as a gift from the inlaws. The bed Jordan EuroTop is SO comfortable. We both have bad backs and have been suffering with our old bed for two years. The bed is both soft and …
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Posted by A D
from Durant, OK
on March 23, 2012
We bought this mattress because it was really comfortable in the showroom and it has a 20 year warranty. What a joke that warranty is! We wake up every day with aches and pain. The 15-year-old mattress we had begore that wasn't that bad. I wish I had never bought …
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Posted by Natalie K
from Parker, CO
on October 26, 2013
I have slept on this bed for almost 4 months and it is broken down where it conforms to my body. The dips and concaves will not recover. I weigh 150 pounds, so I'm not so heavy that this mattress should break down. It was purchased through Groupon, and they …
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Posted by Morgan B
from Trabuco Canyon, CA
on January 22, 2014
I bought this mattress for my daughter. This is the most amazing mattress EVER! Everyone wants her bed. I want this mattress SO bad for myself but can't find it:-(. If anyone comes across one don't even hesitate; BUY IT!
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Posted by Anna G
on January 26, 2014
After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory …
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Posted by Mark L
from Chappaqua, NY
on December 9, 2009
Slept on this mattress for years without really thinking much about it -- which is basically all I require from a mattress.
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Posted by Jerry R
from Corydon, IN
on February 16, 2010
Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
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Posted by Keith H
on July 4, 2012
We have had our mattress for two months and we loved it from day one. No break in period of any knid, no off gassing. easy to move aound in, easy to get in and out, no movement for the other person. We have just came back from vacation in …
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Posted by Tom B
from Rockford, IL
on February 19, 2015
Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
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Posted by Don
from Castleton On Hudson, NY
on June 15, 2014
After only a few months, it started to sag. Had the inspectors come out for a warrantly claim, but they denied it since there was not a 1.5 inch sag when nothing was on it. Trust me though, when trying to sleep it was very uncomfortable. Just got rid of …
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Posted by Jeremy F
from Manchester, NH
on October 11, 2010
I bought this mattress, brand new, in February of 2009. It is now October of 2010, and I have spent the last year sleeping in total and complete pain. I finally have some money put together to buy a new mattress, and I'm pretty confident that ANYTHING will be better …
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Posted by Lynda P
from Forest Grove, OR
on May 6, 2011
I tried out the Restonic mattress in the store and bought it on the spot. It was just what I was looking for...a comfortable mattress. There is no sagging or low spots for this plus-size person. It's just like a luxury hotel mattress, but didn't cost me an arm and …
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Posted by Margaret O
from Aurora, CO
on August 15, 2011
This is my Daughter's bed that she got second hand. I am looking for this same mattress in a queen size. I would rather have this mattress than our duel number sleep bed. This mattress was made in 2001 and is still in perfect condition. I can not rate the …
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Posted by Sandy
from Plymouth, CA
on May 21, 2014
Simmons Kitner Firm - Sags, back and neck pain - Company request that we keep it longer claims it does not leave a deep enough body impression. All you need is a 1.5 inch impression which is what ours does. You can seen more of the impression with the sheets …
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Posted by Dave
from Burke, VA
on June 3, 2014
I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.
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Posted by Kathryn H
from Nashville, TN
on January 15, 2014
The first time I even sat on this bed, it was the most unusual feeling I have ever had in a mattress. It seemed to create an impresion and was difficult even to get up. I purchased this mattress for my guest room downstairs, hoping a new mattress would alleviate …
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Don
from West Palm Beach, FL
on February 2, 2015
When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask …
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Posted by Carolyn M
from Redding, CA
on July 17, 2015
My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it.
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Posted by Julie
from Forney, TX
on July 9, 2015
I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this …
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Posted by Rajesh
from San Antonio, TX
on July 14, 2015
The mattress did hold up good for the first couple of months but as the 3rd month started we started feeling that the mattress was not coming back to its normal height after we would get out of the bed. Called rooms to go and they sent a technician who …
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Posted by Heather P
from Hermosa Beach, CA
on July 30, 2015
No support for back- i'd wake up with horrible back pain- no support when rolling over on side- mattress would sink under my 140 lbs ( so not an obesity issue) and not conform to my body at all- left weird gaps with no support- floor was more comfortable- my …
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Posted by Raymond
from Saint Augustine, FL
on July 24, 2015
The iComfort Savant Ever feel Plush felt good in the store and initially once delivered. But as nights passed the gel foam began to feel just like gel foam. Warm and gooey, rather than soft & airy. I flopped around all night and felt warm to hot at times. I'm …
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Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
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Posted by Audrey
from Plano, TX
on September 2, 2015
Awesome bed, love the support and comfort it gives, will stick to this!
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Posted by Matthew
on November 10, 2015
We have tried about 5 beds over the last ten years (me 64,her 65) and this is hands down the best. Either Dormeo Octaspring 5600 or 6600. Have been on this bed for a year and a half and still love it. Both of us have had lower back and …
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Posted by Jolene R
from Arlington, TX
on May 23, 2016
The mattress is absolute heaven. I sleep through the night. My hips and back do not hurt. (And I have had 4 back surgeries)Why didnt i do this sooner? Found this mattress at an outlet. A little scuffed on one edge. What a bargain! But well worth it's full price. …
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Posted by Darlene
from Forestdale, MA
on January 29, 2020
My husband has some back issues and I have cervical stenosis with some hip pain. We have both slept much more soundly and have woken up with minimal or no pain in the morning. We are very happy with this mattress as of date.
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Posted by Arleen L
from Edgewater, FL
on July 19, 2016
I have purchased so many mattresses over the years and so disappointed in every previous purchases. So much money wasted and so many restless nights until I purchased Saatva King Set. Had I known about it sooner I would have saved myself a lot of money. The set is worth …
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Posted by Tim
from Peru, IN
on July 25, 2016
My wife and I could never decide on a matress either it was to hard for her or to soft for me. We both enjoy this mattress we both sleep great and wake up with no pains. I would suggest this to any person that has back pains.
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Posted by William
from Shingle Springs, CA
on August 8, 2016
I had never heard of Spring Air before I purchased one from a local store. IT is an excellent mattress, very supportive, comfortable and a great value compared to the big brands I looked at.
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Posted by Darrell
from Memphis, TN
on September 19, 2016
It is so sad , i hate this mattress because of the off gasing from the memory foam. I had this mattress standing up in a spare bed room for almost 3 years to get rid of the chemical smell. I would try using it but would wake up congested …
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Posted by Tropicana
from Montreal, QC
on March 5, 2015
Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind …
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Posted by Reza B
on July 30, 2015
I bought this mattress for Ultra Firmness////It held up to its name maybe 3-5 weeks,,,than started sagging..its absolutely waste of $$
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Posted by Connie
from Wooster, OH
on March 4, 2015
I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your …
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Posted by Carolyn
from Little Rock, AR
on January 1, 2017
Lumpy, we're both sleeping hammock style wake up tired and grumpy tossing and turning all nite the edge of bed is high on both sides.
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Posted by Walt
from Tucson, AZ
on December 11, 2016
I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
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Posted by Susan
from West Chicago, IL
on September 5, 2016
Not at all happy with this purchase. Not worth $1400. at all. After 5 months there are "gullies" on sides. Our old Costco mattress that we had for 7 years is in the spare bedroom and nicer to sleep on than this bed. Very disappointed. Would never purchase Winston & …
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Posted by Vera
from Vernon, BC
on March 12, 2023
I expected a comfortable sleep for this price point. I have to flip this mattress every month for impressions and it's heavy. I'm 140lbs and the only one that sleeps on it. There was one level softer at time of purchase but I wanted support so I went one lower …
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Posted by Paul
from Annandale, VA
on August 4, 2016
This mattress completely met all our expectations. We were a little hesitant at first to buy a mattress online, but the experience was great! We may never buy a mattress in a store again. I have really bad back pain from years of working out (probably using bad form) and …
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Posted by Nimesh
from Atlanta, GA
on July 5, 2017
I picked up the Sierra Sleep Limited Edition Firm after being turned on to it by the Bed Co. in Atl. I've been sleeping on this bed for a little over 2 months now and have zero complaints. Especially, considering how inexpensive it was compared to many of the other …
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Posted by Vik
from Irving, TX
on June 7, 2017
I've owned a number of Sleeptronic beds over the years. Great mattress, great customer service, can't see myself owning any other bed.
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Posted by Kattie
from Martinsburg, WV
on April 3, 2017
I'm the princess and the pea character. I loved the mattress for almost 2 years. After that, there has been a sink hole in the center of the mattress. It is slightly noticeable to look at. My partner and I sink toward the center at night. Neither of us get …
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Posted by Ana
from Glendale, AZ
on May 19, 2017
My Husband thought he was doing us both a favor by buying a cushioned firm mattress Dormeo 230GX king and because of the cost $4008.00 it would be good quality. Nothing has been good about this mattress. We have only had it for 7 months and are both miserable and …
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Posted by Charlene
from Frankfort, KY
on April 29, 2017
With traditional mattress would have hip pain and back pain every morning, not anymore. We awake rested and pain free! We don't wake up when the other gets up during the night, no motion detected from each other. Love it!!
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Posted by Joe
from Westminster, MD
on July 17, 2017
Haven't even had it a year and we have swells. It was rated a firm mattress. Cannot get it replaced because it has a couple stains on it. I guess we didn't read the fine print!! They "reserved" their right to not offer a warranty replacement. Complete waste of money!
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Posted by Sandra
on July 31, 2017
Feels great the minute you lay down till it is time to get up no matter what position. No more pain. I would highly recommend!
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Posted by Virginia
from Dudley, NC
on August 4, 2017
First of all, I would never again buy a mattress that isn't double sided since there is no way to ever reposition it to allow the trough to be corrected. I weigh about 140 and my husband weighs around 200. The indentations from where we sleep are so defined that …
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Posted by Ulieli
from Salt Lake City, UT
on June 15, 2023
Prior to getting this mattress, we went through two other mattresses with in an 8 year span. First one was a pillow top and the second one was a regular innerspring. The pillow top ended up being too soft and then lost it's shape with a big dip after a …
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Posted by Roberta
from Broomfield, CO
on November 14, 2017
This mattress is very very comfortable, we like very soft mattresses and this one feels like it hugs you. Compares to very high end mattress quality, but not the high end price.
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Posted by MR
from Highland Park, IL
on May 17, 2023
We had been very satisfied with our previous mattress, and wanted to order new mattresses for the kids. But Lifekind is having horrible supply and delivery issues (yet keeps having sales even though they are months behind fulfilling current orders.) We are coming up on 6 months since we ordered …
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Posted by Tom
from Steilacoom, WA
on January 22, 2017
Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled …
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Posted by Janet
from Buena Park, CA
on December 22, 2017
This is the sixth mattress I have owned in the past 7 years and it by far the best mattress I have slept on in a long time. It is very comfortable and helps keep my spine aligned correctly so I experience less pain on waking than I have in …
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Posted by Molly
from Port Moody, BC
on February 19, 2018
I haven't had a good nights sleep for 1 1/2 years. Dips have formed valleys on both sides of the mattress. Yes, we flip it regularly. Warranty is a sham because the dips aren't deep enough to meet criteria. Of course not, the dips are measured by a small ruler …
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Posted by Will H
from Flat Rock, MI
on April 5, 2017
I expected the bed to be warm and cozy. It was freezing and made my back hurt. It was freezing every night. I had to place TWO heavy quilts over me to keep warm. And even then I never was as warm as I was with a light sheet ontop …
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Posted by Jay
from New York, NY
on December 8, 2017
I had this mattress for 4.5 years when I was sleeping mostly by myself. This is a queen mattress. However when I am sharing the mattress with someone, it's a little too soft for us. The dent on the heavier person is large enough to make the other person uncomfortable. …
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Posted by john d
from Kennesaw, GA
on December 7, 2016
I received this mattress this past weekend. While the bed is quite comfortable, I have never purchased a mattress that has the off gas odor that this one does. It smells so strong chemically that you feel like you're in a paint booth. I am on the 2nd day of …
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Posted by Sharon H
from Tucson, AZ
on October 28, 2013
I really don't understand why others have had such problems. This mattress will never need to be replaced. Of course it is an extra firm. There is ABSOLUTELY no evidence of usage in the 10 years we've used it for the master bdrm. I did buy it knowing it would …
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Posted by Andrea
from Bay City, MI
on April 16, 2018
Got our Sleep to Live mattress at our local Art Van in Michigan. We took the test amd was impressed that it wasn't just a weight machine. I wanted a good quality mattress and based off comfort pick we kept going back to the 800. My husband has been sleeping …
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Posted by Anita C
from Claremont, NC
on November 1, 2017
Best mattress I ever slept on, at home or on the road!
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Posted by elizabeth
from Bethesda, MD
on December 24, 2017
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
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Posted by Calvin
from Nashville, TN
on January 4, 2018
This has been a wonderful mattress. It exceeded all expectations for comfort and durability. I have been very pleased and will buy from Southerland again.
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Posted by Stan A
from Clearwater, FL
on January 18, 2018
When we bought the bed two years ago it a little too firm and hot for my wife, so we bought a topper for it and it helped. Now two years later there is no support left in the mattress. I putt a straight edge on it and pushed in …
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Posted by CHRIS B
from Marina Del Rey, CA
on January 22, 2018
Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one …
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Posted by bruce
from San Antonio, TX
on March 10, 2018
I have talked to the Serta Rep several times about my mattress and she was worthless so I will never buy a Certs again!
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Posted by Heather
from Deltona, FL
on March 18, 2018
We had the same mattress for 10 years and decided it was time to get a new mattress. We went into Hudsons Furniture and they had a whole new computerized bed selector to help us purchase our perfect mattress. We were given a choice of 3 different mattresses and picked …
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Posted by Mildred
from Sonoma, CA
on March 18, 2018
For the first 3 years we loved this bed. It was supportive but soft and very comfortable. But the bed has developed deep impressions of our bodies. We are not over weight and have turned the mattress around. I wake up now in the 4th year with backache every morning. …
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Posted by Wayne
from Greer, SC
on September 20, 2018
We bought this mattress because our sales person spoke so highly of it. It slept good for a few months. Then we began to have this roll off the side feeling. We have had the dealer look at it on 2 occasions with absolutely no follow up after they leave. …
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Posted by Rachel
from Fredericksburg, VA
on June 8, 2018
I've only had this 2 years, and I got rid of it yesterday. It sagged badly in the middle, and I only weigh 98#. I didn't even mess with contacting them for a replacement. The Warranty fine print says "sagging" is not covered. How can a manufacturer of a "Firm" …
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Posted by Beverly
from Waukegan, IL
on June 12, 2018
Unless you like sleeping in the equivalent of Death Valley, DO NOT BUY THIS MATTRESS! And just for the record, I'm a 5'7", 165lb. female, sleeping solo about 60% of the time I've owned this mattress...just saying.
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Posted by Rob
from Danville, CA
on July 26, 2018
Outstanding mattress that was everything we hoped for... and more. Truly a delightful experience sleeping on my Dream Cloud
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Posted by Hamilton
from Fair Play, SC
on October 1, 2018
Mattress has a 10 yr warranty. We will be contacting Serta to see what if anything they are willing to do for us. It's gotten to the point where we are NOT sleeping well and are backs are both hurting us. For the money we spent we are very disappointed …
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Posted by Lynn
from Scottsdale, AZ
on November 1, 2018
We’ve hadn’t this mattress for 8 years now and we are in the market for a new mattress. Initially we had to modify our bed frame as it was slatted and the mattress sagged through the slats, all cured with a piece of plywood over the slats. However, fast forward …
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Posted by Dawn
from Tomah, WI
on January 21, 2019
Terrible mattress, wake up sore everyday. No support and very hard.
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Posted by Mimi
from Cumming, GA
on July 11, 2018
I did a lot of research to find a really good mattress for a change. What is available these days, at any price, has been disappointing. Our last three king mattresses have been at least $2500 each and we have tried Simmons Beautyrest, Sterns and Foster, and Sealy. All were …
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Posted by Kim
from Chandler, AZ
on January 26, 2019
This doesn’t feel like the mattress in the showroom. I tried it out twice in the showroom for about 20 minutes each time. This is firmer and a bit lumpy. Not that comfortable. Sometimes my hips hurt when I wake up in the morning. My other bed is a Serta …
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Posted by Age D
from Claremont, CA
on June 24, 2013
Went to get memory foam, but salesclerk said this mattress was better. Hubby and i awaken with back pain since the purchase. i regret purchasing this mattress
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Posted by Andrea
from Gardnerville, NV
on February 24, 2019
There should be laws against lying mattress companies. I purchased this bed and within 6 months it was failing but not ENOUGH for the warranty to be valid. These people are crooks and so are the dealers that sell them. I wake up with headaches and pain everyday because of …
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Posted by Terry
from Conway, AR
on March 11, 2019
This has been an extremely good mattress but my husband is a large man and has worn the sides so that it feels as though we are falling off the bed. The middle of the mattress is still in excellent condition. I want to purchase the exact same mattress again …
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Posted by Liz
from Vegreville, AB
on March 30, 2019
I could not find my receipt so no one would help us with this nightmare of a bed. I have spent thousands of dollars on chiropractic and massage due to shoulder and neck pain. I changed my pillow several times, this bed has never been comfortable. Finally picking up a …
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Posted by Kate P
from Cleveland, OH
on April 27, 2019
I stopped waking up with back pain as soon as I started sleeping my Wink bed. I had them deliver, set up and remove my old mattress, another plus. Only complaint is that mattress is pretty heavy with no straps on the sides. Takes multiple people to rotate mattress as …
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Posted by Curt M
on April 27, 2019
We liked our Wink Bed Luxury Firm (King) so much that we bought one for our cabin and another for my mother (who loves it) and have recommended it to many friends.
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Posted by Jeanette D
from Alpharetta, GA
on April 27, 2019
We wanted a very firm mattress that would not need replacing in just 2-3 years. We've had our WinkBed for almost 1 year and it still feels comfortable. It doesn't sag in the center, it still feels firm but springy, and my husband has experienced a minor decrease in back/hip …
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Posted by Kenneth G
from Knoxville, TN
on April 27, 2019
Wonderful to sleep on this mattress. I fall asleep quickly, wake well rested without any pain or discomfort. I highly recommend it
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Posted by mariangela b
from Leland, NC
on April 28, 2019
In less than two years, this mattress has lost total support. This was supposed to be a firm mattress but it has lost the firmness that once it had when it was brand new. After about 8 months of use, I called the company to complain that the center of …
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Posted by Allen O
from Kingsport, TN
on April 15, 2019
When we went into the Sleep Zone in Kingsport Tn Mark Matto the owner of the company took exceptional care and time with us .Thw sales clerk Erick Biorck explained everything about this mattress in complete detail,he was nice and UI will definately bee sending customers to them ,.The delivery …
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Posted by Charles C
from Cape Coral, FL
on April 27, 2019
We realized after the trial period that the bed was too hard. Our only option was to buy a topper. We bought a latex soft topper. Works fine but would have been nice to receive some help from Wink beds whom now makes the beds in various harnesses.
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Posted by Vicki S
from San Jose, CA
on April 27, 2019
I loved the winkbed immediately upon receiving it. I discovered a superior pillow at the same time, so the first couple of months were great. The support I felt on my back was good and compared to the inner spring mattress it replaced, I had less hip and shoulder pain. …
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Posted by Eric V
from Edison, NJ
on May 3, 2019
Have had mattress for a while and thought that it would be a better feeling/supportive mattress. Has not been.
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Posted by RGM
on December 20, 2017
The adjustable mattress base is extremely poor quality. I have had the bed for just over two years and had literally only actuated the adjustable base 2-3 times. The last time when I needed to use it when very ill, it failed to work. I tried a hard reset as …
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Posted by David
from Washington, DC
on July 27, 2019
It had been a ridiculously many years since I bought a new mattress and I was so excited to finally ditch my decrepit bed and get something brand-new and with much newer support technology. Especially since I've been having back pain for as long as I can remember now, and …
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Posted by Sophia
on August 2, 2019
I ordered a mattress from Vispring in Harrods for almost £5000 pounds. It's been 8 months and I still didn't receive it. First, the mattress arrived in a smaller version and was promised to grow, which it didn't. Second, they refused to change it. Third, only after my lawyer contacted …
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Posted by Arlene
from Wood Ridge, NJ
on September 4, 2019
I bought a Back Supporter by Spring Air over the phone 28 years ago because of Scoliosis and I needed a firm mattress. I had it for all 28 years and never any issues at all with myself or the mattress. Currently I am shopping for a new Mattress and …
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Posted by Allison
from Pikeville, KY
on September 17, 2019
Restonic is a great brand! I had a much more expensive mattress before this one. My previous mattress was over 3,000 and I think all I paid for was the big name. I sleep wonderful on my new mattress!
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Posted by Wayne
from Vancouver, BC
on December 3, 2019
The mattress itself is pretty good. The issue I have is with the yellow stains that were present on the mattress when I examined it shortly after it was purchased. The manufacturer will not accept responsibility for the stains saying there is no way the stains could have come from …
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Posted by Rob
from East Amherst, NY
on January 18, 2020
This is the most uncomfortable mattress I have ever slept on. I am returning it. NEVER buy this bed!
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Posted by Judy
from Pioche, NV
on December 28, 2019
Never Paula Dean (Serta) again, after 4 years I have flipped over to flat side and put memory foam on. Let's hope this helps this bad mattress
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Posted by Karen
from Livonia, MI
on June 16, 2020
I noticed a horrible smell on the mattress as soon as we slept on it. I washed the mattress pad and sheets so I know it was coming from the mattress. Sore throat started for two nights and I came down with the worst sinus infection I could ever have. …
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Posted by Karen
from Livonia, MI
on June 19, 2020
We have had this mattress for 2 weeks, after sleeping on it first night I woke up with sore throat and the smell was horrible. I aired it out for a day. Put mattress pad on and sheets, smell still horrible. I'm getting sicker. Washed everything on mattress again and …
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Posted by Nathan
from Amherst, NH
on August 12, 2020
It’s a quality product made with natural materials, like wool and cotton. It sleeps cool without that weird cooling gel. Yeah its inner-spring... best for activity with your significant other... similar activities on a foam mattress are just not as fun. We’ve had a high-end adjustable air mattress and one …
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Posted by Ralph
from West Terre Haute, IN
on August 19, 2020
Followed manufacturers recommendations for break in. Rotated as stated, not easy with heavy king size. Kept six months to give fair review and it is terrible. Now in the market for a new replacement. Pretty disappointing for $2500.00
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Posted by Sue
from Wrightsville Beach, NC
on August 21, 2020
I had a previous latex mattress for 30years and never had a problem. This mattress was excellent at first but after 5years it began to sag or sink on my sleeping area. After 10 years it is now almost one and one half inches sagging. Plush beds will not warranty …
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Posted by Caitlan
from Jamaica Plain, MA
on September 4, 2020
DO NOT GET THE PLATFORM. I have received 3 platforms from this company within the 3 months I had ordered the mattress. The platforms are not stable and are made of cheap materials and WILL break. Be wary - after 50 days, they won't refund you. That being said, I …
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Posted by Mad4row
from Poughkeepsie, NY
on January 5, 2021
Even though we followed manufacturers recommendations and rotated the mattress each week for about 3 months, it still caused major joint pain and eventually hurt my back to the point I'm still recovering even though we swapped out the mattress already. Was looking forward to sleeping on this mattress as …
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Posted by Ted
from Rome, NY
on March 3, 2021
From looking at the Estate 7000 diagram on the web site it looked plush and if anything on the soft side. When we got the mattress it was anything but soft, so be careful when purchasing. I do believe it is a very well made mattress and am disappointed it …
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Posted by Ende
from Ringwood, NJ
on May 5, 2022
Lux Estate Cassatt Plush pillow top mattress feels a little foamy. Also this mattress isolates heat a little bit even though it has so many cooling features in it or at least that’s what the marketing department of Stearns and foster wants you to think like every other mattress manufacturer. …
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Posted by L
from Los Angeles, CA
on August 15, 2021
This bed has been slept on for about 4 years. It stated sagging in the middle just a bit after 2 years and now it is just beyond tolerable.
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Posted by Debbie
from Four Oaks, NC
on August 29, 2021
This is my 2nd Sterns & Foster luxury mattress over a 20 year history. This mattress(Airedale Luxury Plush Euro Cal King) is like sleeping in plush cotton Heaven. I've had my 2nd mattress for 5 yrs and you can barely see the difference from when it was brand new. We …
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Posted by Louise
from Norfolk, NE
on October 5, 2021
Didn’t know a mattress could be this comfortable! Wanted a traditional innerspring mattress (recommendation of PT, foam-type mattresses maintain maladaptive body positions). Also wanted just a little bit of cush for our aging bodies. This was the perfect find! Can’t count the number of times we’ve said “we love our …
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Posted by Deborah A
from New Bern, NC
on May 21, 2022
This is the best mattress we've ever had.
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Posted by Carol
from Pueblo, CO
on December 1, 2020
I miss my Vera Wang. It was getting old depression in fanny area so I thought better get a new bed. This Vera bed was discontinued so I purchased a Stearns & Foster, worse bed I have ever had! With the Vera bed I looked forward to going to bed. …
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Posted by andy
from Irvine, CA
on September 7, 2022
Aireloom Pershing Luxetop Firm, is the most expensive mattress ($7,000.00) We’ve ever bought. This brand is a total ripped off! We’ve had the mattress for less than a year and it’s completely sagging on both side of the bed (huge mound in the middle!) of our Cal-King. We bought it …
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Posted by Donna B
from Collinsville, IL
on November 13, 2022
I like my new mattress. I hope I never fall out as it is very high
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Posted by Barba
from Chelmsford, MA
on July 31, 2014
We have had this bed for over a year. My husband and I have both have back and neck problems. We paid 2,000 for this mattress. We can't afford to replace it! Worse mattress ever!
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Posted by Lydia s
from Wernersville, PA
on January 21, 2018
This is the worst mattressive ever sleptob felt like sleepingon cement my carpet is more comfrontable
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Posted by Mel
from San Leandro, CA
on December 25, 2021
I have absolutely hated this expensive bed after giving birth. It’s waaaay too soft for me and aggravates my back pain. When I wake up and sleep on the bed, it makes me not happy. I choose to sleep in the living room on the couch because it the firmness …
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Posted by Belinda
from Glen Allen, VA
on July 5, 2019
I purchased this bed on the fact that it's supposed to be plush. Plush usually means soft ( so I thought) this is one of the worst purchases I've made. Unfortunately I can't return it so I'm stuck with a slab. "Disappointed"
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Posted by Karen C
from Millbrae, CA
on February 11, 2010
Solid purchase with super comfortable pillowtop. Bought this from the westin hotel group. I don't think the one at home is quite as comfortable as the one in the hotel but it could be becuase we didn't buy the hotel bedding as well. My friend got one too and she …
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Posted by Aquarian R
from Potwin, KS
on September 17, 2013
I'm a technology consultant and I travel the world. I have slept in more strange hotel beds than I care to count. That I opted to purchase a heavenly bed in my own home is no accident. These beds were designed to withstand the hardest use of bed - kids …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by John
from Manchester, MA
on July 1, 2017
This mattress was not expensive and was bought without much research-it is the best mattress I ever owned. Where can i buy a second one?
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Posted by Ryan
from Mesa, AZ
on May 23, 2016
They said it was new with a 10 year warranty. The bed edge is bulging out and has body indentation on one side. They sold me a floor model and when I tried to use the warranty they denied it.
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Posted by Lisa R
from Sunnyvale, CA
on August 23, 2016
We bought this mattress for our guest rooms, and just recently started sleeping on it ourselves since our own mattress needs to be replaced and I was experiencing back pain. It is a fairly firm mattress, but it is very comfortable for me, and my husband likes it, too. I've …
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Posted by Hien
from Frederick, MD
on May 22, 2017
It was very soft. After one night of sleeping, you can see the spot that you sleep in got a little sagging compare to other spot. How do you expect it to last 10 years? After 1 week, my back hurt so badly every time I wake up. The pain …
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Posted by Dustin
from Orange, CA
on February 12, 2018
Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year …
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Posted by Jeff
from Milwaukee, WI
on January 31, 2019
First week or 2 the mattress ahs too conform too your body. Its very comfy
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Posted by Tammy
from Dunkirk, NY
on May 25, 2019
The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept …
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Posted by Kathy
from Nashville, TN
on March 5, 2019
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on …
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Posted by Romane
from Silver Spring, MD
on July 31, 2019
This is obviously a defective product. for the amount of money that I paid for this mattress, it should not roll up into one big ball (gel or supporting material). This is very unacceptable and should come under the title of "Defective Product". I have owned this mattress for 11 …
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Posted by John M
from North Wales, PA
on February 19, 2011
Purchased King mattress and box springs from Mattress Expert online for a great price of $1225.00. It is important to note that Simmons redesigned the World Class model in 2010. Bed has NXG memory foam and latex. The plush firm feels great, very comfortable and has the stronger coil guage …
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Posted by Scott
from Colchester, VT
on July 10, 2016
2000 dollars for a matress that lasts 4 years. The quality of Simmons has really gone down hill quite significantly. I weight 165 lbs and the matress has impression worse than the cot in my deer camp. It very sad to see such poor quality for something that is made …
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Posted by Chloe
from Easton, PA
on March 25, 2018
It's not like the plush, soft pillowtop that we slowly sunk into at the store. This bed is firmer than our expectations. We feel the hard surface just under the pillowtop and we already have divets in our sleeping areas. We've had it just over a month.
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Posted by Tony
from Allentown, PA
on November 14, 2020
Purchased a Simmons Worldclass Bridgewater Queen mattress a couple years ago. Salesman convinced me that this is the product for me since I'm a little over 200 lbs. It's lost all support. Even added a foam topper - no measurable improvement. The sagging wakes me up in the middle of …
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Posted by Jeff
from Omaha, NE
on April 26, 2022
Here I am thinking about buying a new mattress. Why? I really don't know but my mattress is 15+ years old. BUT, I love my mattress! It is a Simmons Cal King Roselle. I turn it once a week and I don't think I've missed a week in 15 years! …
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Posted by LB
from Alexandria, VA
on December 29, 2017
After using for 3 months, this mattress started sagging.
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Posted by karen
from Luray, VA
on March 24, 2018
I bought 2 of these mattresses about a year and a half ago. One for myself and one for a cabin rental. My mattress is not comfortable and I can feel every spring. My shoulder and hip are in constant pain. The other mattress in the cabin has a large …
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Posted by Kimberly
from Staten Island, NY
on January 1, 2018
I’ve had this mattress for less than 2 years and the pillow top feels like im sleeping on a hammock. I wake up I’m constant neck/back pain and toss all night. When my Mother visited and slept in my bed, she said my mattress was old and needed to be …
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Posted by Gail M
from New Smyrna Beach, FL
on December 10, 2021
I sampled and ordered an ultra plush mattress. This mattress is so hard you can barely even make a dent. Since purchasing this mattress I have developed sciatica, lower back pain and neck pain. The local store was helpful and sent to totally unqualified men to check the mattress. My …
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Posted by Patricia
from Lincoln, CA
on August 4, 2017
We are light - 120 and 180 lbs, but body heat causes excessive sagging and we wake up too warm during the night. Hard to roll over because of sag, which is gone 30 minutes after arising when gel/foam springs back. Worst Simmons mattress I have ever slept on Beautyrest …
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Posted by Danny
from Humble, TX
on September 8, 2016
This is a really nice, sophisticated mattress that has thousands of coils, memory foam, and feels awesome! I would suggest trying this mattress at Mattress Firm or wherever, along side a 100% memory foam bed. It's much easier to switch positions on this hybrid than a total memory foam mattress, …
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Had to buy a california king size mattress and box spring when my queen size box spring wouldn't fit up the stairwell of a new house (king's have 2 twin size box springs-who knew?). Buying a mattress is worse than buying a used car. Even though I enjoy negotiating a …
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Posted by M
from Wayne, NJ
on April 12, 2015
This was soft and has 'a thousand' coils. It sinks, it's very hot, and it's too hard/quicksand feeling while being 'too soft' on top. So you feel the 'hotdog' sensation of an old mattress from day one. Never had back pain -EVER - before this mattress. It hit the pressure …
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Posted by Natalie H
from Herriman, UT
on April 15, 2018
This mattress is supposedly rated a 9/10 for softness. Hips and shoulders hurt, shoulders fall asleep. I toss and turn and so does my husband. Definitely not a soft, plush pillow top like we wer hoping.
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Posted by Susan
on March 15, 2019
Within a couple of years owning this mattress and base, the side collapsed. The manufacturer’s response was excellent and it was fixed... for a time. Now the side has collapsed again with approximately five years use. Far too expensive for such a short turnaround of mattresses. I will be looking …
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Posted by Burl
from Warrenton, VA
on December 12, 2015
This bed was bought as Firm, its sure doesn't feel like a Firm mattress, it sunk down in the center after a few months, replaced it. Called back, same problem,. told to turn it every 2 months, this is Crazy...We Purchased this from a Dealer who has Local Fund Raisers …
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Posted by Cathy B
from Point Pleasant Beach, NJ
on December 13, 2009
Posted by Eleanor M
from Houston, TX
on October 30, 2012
If 2 firm at 1st, get on bed once per day & roll from pillow end to foot end. I still believe in turning mattresses (not flip, but turn). Hoping this bed will last at least 15 years. Love the firmness.
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Posted by Jack C
from Columbus, OH
on November 12, 2012
Mattress sagged about two inches on one side after only 3 mos. Felt like I was going to role out of bed. Very disappointed because it was very comfortable before it failed.
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Posted by Sana B
from Troy, MI
on August 13, 2014
I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
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Posted by Elena P
from Jackson, NJ
on September 23, 2012
I will never by S&F again (and I was a fan for years)! This mattress sagged immediately (I am not a big person) and I am in horrible pain because I refused to believe that S&F had "sunk" so low... so I tried everything under the sun (multiple mattress toppers, …
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Posted by Boris P
from Austin, TX
on February 2, 2013
I am a week in after owning a Temperpedic and have had the best sleep in my life. I have done a lot of research with most mattresses in the $2k+ range (the Saatva site is right). I spent a lot of time in mattress stores - Mattress Firm, etc. …
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Posted by Jose T
from Lexington, KY
on March 6, 2013
This pillow top memory foam was great for the first 5 or so months. Then the mattress began to sink and sag and became increasingly worse. Not its barely bareable to sleep on.
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Posted by Deb K
from Deadwood, SD
on December 27, 2013
DO NOT even think about getting one of these beds. We got our bed Jan. 2013 and the trial time was near and my husband said lets just try it a little more. And so a few months later I called to see why this bed was so hard and …
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Posted by Laura B
from Mc Gregor, TX
on December 21, 2011
The first week we owned this bed, there were 2 body shaped divots where we slept. Someone told us it would even out over time, so we waited. When my back pain became intolerable, I called the store where we made our purchase, DUBOISE IN WACO, TX, and they wouldn't …
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Posted by Brennen A
from New Iberia, LA
on October 3, 2010
I hate Serta beds!!!! My parents brought me a bed that had the Serta name brand on the label. I did not feel the pain until just a few weeks ago. Now, I wake up in pain, and the wheels that comes with the bed had came apart already. I …
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Posted by Ron E
from Keller, TX
on November 12, 2010
We purchased an Aireloom mattress July 07, from a store called "The Dump". We are very unsatisfied with this mattress. It has two large indentions on each side, where my wife and I sleep. The memory foam built into this mattress has completely broken down to the point that when …
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Posted by Dawna D
from Santa Rosa, CA
on January 2, 2011
I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not …
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Posted by Steve J
from Colchester, VT
on March 20, 2011
Waited 4 months before rating. Can say the mattress is a great find. We wanted 100% latex and found this to be a very good buy and very well built. No fillers just latex. We looked at all the brands and thought this was by far the best deal. 4 …
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Posted by Brittany P
from Tehachapi, CA
on July 15, 2015
best purchase I've ever made!
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Posted by Angela M
from Devils Lake, ND
on September 23, 2011
My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattress to everyone we talk …
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Posted by Rajeev R
from Troy, MI
on April 24, 2013
I wanted a mattress that would comfortable and make sleeping enjoyable. Visited the store and all high-tech gadgetry impressed (fooled?) me and it really felt nice and I forked $2400 for them. One year later I moved to another place (the mattress was well tied in the moving truck -- …
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Posted by Tiffany M
from Fountain Valley, CA
on June 6, 2013
This bed does not support, and I only weigh 130. It's not like I weigh that much excuse the sagging in this bed. It settles in so low after only a year. I was only 28 when I found out about the scoliosis and was told that it could be …
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Posted by Cecily G
from Fountain Valley, CA
on August 15, 2013
Dormeo does not stand behind its product, and they don't care about their customers. My husband and I purchased an Octaspring in April of 2013. Just after the 90-day warranty ran out, my husband and I started waking up with backaches. Thanks, Murphy's Law! We went back to Sit 'n …
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Posted by Glenda G
from Kirkland, WA
on October 16, 2013
I really had an superb experience with the Saatva company from the time I went on line, a very convenient way of shopping mattress ,in 24 hours had a call from Ed Brians was honored to be able to speak to the CEO a quick and productive conversation.Then when the …
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Posted by Jeff W
from Cockeysville, MD
on June 4, 2014
Happy Saatva owners!!! Almost two years in and our mattress is still amazing! No sinking, sagging, creaking or lack in support throughout the night. We have also still not forgotten the excellent customer service from Mr. Brians we received when we purchased and can't wait to fill every bedroom in …
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Posted by Virginia A
from Belleville, MI
on August 6, 2014
I love my mattress have no complaints but can't keep the kids out of it
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Posted by Leslie S
from Plano, TX
on August 11, 2014
I have back issues and they have disappeared since buying this mattress. I had spent thousands of dollars on mattresses to ease the pain and I can finally say I am free of back pain. I love the luxury feel of the mattress. I feel like I am in a …
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Posted by Andrew
on March 5, 2015
Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was …
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Posted by Richard
from Columbia, SC
on January 11, 2015
My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do …
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Posted by Crystal
from Zebulon, GA
on March 5, 2015
I have only had this bed one night and it made a mountain where I sleep I slept maybe 6 hours and got up come back to bed went to go wipe the sheets with my hand and notice a lump pulled the sheets back and their was a huge …
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Posted by Robert
from Phoenix, AZ
on March 28, 2015
I previously wrote the following right after my purchase. After 9 months of wonderful sleep, I would still say the same thing, and would definitely buy this product again. Prior to purchasing a king size Luxury Firm Saatva mattress and foundation we owned a year old top-of-the-line (and costly) memory …
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Posted by Amanda
from Windber, PA
on April 18, 2015
I had researched mattresses for months when I stumbled across Saatva. I was impressed with other reviews and the positive feedback I found everywhere I searched. We have now had our King size Luxury Firm mattress for a little over a year. My husband and I are very pleased with …
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Posted by Megan
from Chicago, IL
on May 9, 2015
Ratings and Reviews are everything to the average e-commerce savvy shopper. While I'd love to believe that Saatva is moderating their reviews to only filter out vulgarities, I am now under the impression that they are filtering out the negative reviews as well. I purchased this bed in January for …
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Posted by Eddie D
from Hobe Sound, FL
on July 16, 2015
We are very satisfied with the bed in general. But found slight depression where we sleep.hope itt wont get worse as the bed gets older.not happy cant get to go to next step because i did not used up all my characters this is a bit frustrating. So i hope …
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Posted by Ray
from Hollywood, FL
on July 29, 2015
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an …
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Posted by Cathy
from American Fork, UT
on August 26, 2015
Our memory foam mattress was making me physically sick. I figured we didn't have anything to lose with trying this mattress because of the many great reviews on the Saatva. I was drawn in by how the Saatva mattress is constructed with eco-friendly materials. Customer service was indeed awesome. Once …
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Posted by Amy
from Snohomish, WA
on September 25, 2015
I do feel bad writing this review but I really can't take the pain any longer. Now my husband says he has had pain since we purchased the King Luxury Firm but chalked it up to age (49). He really doesn't complain much but today woke up with terrible lower …
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Posted by Monica
from Perrysburg, OH
on December 29, 2016
After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my …
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Posted by Tamara
from West Palm Beach, FL
on July 2, 2016
I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm …
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Posted by Robert
from Issaquah, WA
on August 4, 2016
I searched for months after moving back from 10 years overseas. In Asia beds are very hard and uncomfortable. I went to all major chains and this store in Issaquah, WA had best salesman ever. Came in at least 6 times and my ultimate purchase was my Restonic. It's been …
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Posted by Tina G
from Chino, CA
on January 8, 2017
My husband and I have been through more mattresses then I care to mention just trying to find a compromise. He loves a really firm mattress and I love a soft mattress. We finally found our answer in this hybrid plush!! I learned to sleep on my back because it …
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Posted by Jennifer
from Bolivar, TN
on September 7, 2016
I love this mattress to family and friends. I love it is made in the U.S. Quality is outstanding. We sought out the company after staying in the Monteleone Hotel in New Orleans, LA. ....they have this mattress at the hotel. They sd. several customers call to find out what …
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Posted by Michael M
from Warren, MI
on August 6, 2014
If purchasing for 2 people to use, make sure the firmness sill be agreeable to both.
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Posted by Bristel B
from Lake Orion, MI
on July 29, 2014
I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle …
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Posted by Mark J
on May 10, 2013
Make no mistake this bed is quite firm at first. There is a reason Serta wants you to sleep in it for at least 30 days prior to return. However, if you have back pain and are looking for support and comfort look no further! I've had back pain for …
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Posted by D R
from Schenectady, NY
on May 12, 2013
I hope I don't eat my words but that was the best night of sleep I have had in quite some time. My wife and I have been married for 20 years - our old mattress was 16 years old and a high-end expensive one when we bought it. We …
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Posted by Dennis
from Hermosa Beach, CA
on December 22, 2014
There is a reason why there are so many comments regarding delivery - Saatva's delivery services are poorly lacking. I realize that Saatva relies on their delivery partners however would recommend Saatva evaluate their partners and work with only those that meet/keep commitments. I was on the verge of canceling …
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Posted by Megan
from Chicago, IL
on January 15, 2015
I absolutely love this mattress. It is incredibly comfortable and supportive. I was nervous to buy a mattress online instead of through a retailer, but I'm glad I did! However, when I placed the order, I was told that the mattress would be delivered in 5-12 days. A large span, …
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Posted by Pat
from Berlin, MD
on September 26, 2016
I have known for years there are mattresses made for a much better price compared to Sealy and Serta. Very happy with our mattress and when this one needs replacement I would buy another of the same brand from the same dealer. Very happy!
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Posted by Regan J
from Roseville, CA
on July 30, 2015
My wife and I have a great bed. It is a Spring Air. I remember as a young adult delivering product to the Spring Air warehouse in Hayward, CA. Now to find this mattress through Costco was a double blessing. Our last Spring Air mattress is 12 years old and …
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Posted by R A
from Heuvelton, NY
on April 22, 2013
Does not hold up, has deep sagging (3 inches) where you lay after a few months, even when turned every month. Looks like an old sagging mattress when the bed is made, very embarrassing.
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Posted by Jay N
from Woodridge, IL
on January 31, 2011
I am 6 years into a 10-year warranty. SImmons voided my warranty because of a stain that had absolutely nothing to do with the quality of their product. The mattress dips and hurts my back. Be aware they do not honor their warranty unless the mattress is pristine. No matter …
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Posted by Elizabeth
from Jerusalem, AR
on October 21, 2016
In the beginning the mattress slept great. My husband and I purchased it in Sept. 2012. By the end of 2013, the mattress was starting to break down. The only real support was in the middle. We rotated the mattress every 3 to 6 months. We weren't able to flip …
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Posted by Surf T
from Spring Hill, FL
on August 7, 2015
Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.
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Posted by Pam
from Holden, LA
on November 15, 2016
Was undecided about the purchase of two mattress one pillow top the other not....I'm glad that I chose the pillow top.Better nights of sleep plus it's hard to get out of my bed.Best purchase that I've made when purchasing a mattress!!!
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Posted by Rob
from Saint George, UT
on February 25, 2017
I use a CPAP machine and must sleep flat on my back. I use a pillow under my knees for comfort and I feel "no pain"! I normally have a lot of lower back pain (had surgery in 2003 for ruptured disc) - my lower back pain has been reduced …
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Posted by Donald
from Montross, VA
on March 5, 2023
It’s not comfortable at all wake up with bed sheets on the floor shoulders hurt in the morning
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Posted by Ed C
from Poway, CA
on October 18, 2011
After only 4 months of use this mattress is already sagging in the middle. I am not a big guy or a heavy guy and was very surprised about the sagging. I have even tried to sleep near the edges of the bed, but the slope that has already developed …
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Posted by Della
from Limerick, ME
on April 23, 2023
I bought this mattress with the furniture store knowing it was going on a fully adjustable bed. I bought the complete bed from them. This mattress does not bend good when bed is raised! It gets lump across the mattress and now the it is permanently lumped. I would not …
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Posted by Mary P
from Chesterfield, VA
on March 14, 2023
Very disappointed of the comfort level for the Price
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Posted by James C
from Chelsea, MA
on March 15, 2023
I love my bed, I purchased at mattress firm from Houston Rodeo and it has really surprised me. I believe it is called the pierrefonds and I was between a few mattresses boy am I glad I purchased this bed instead of the other memory foam feeling beds.
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Posted by TC
from Forest Hills, NY
on June 5, 2017
I didn't realize how bad it had gotten until I slept over at a friend's house...she had a Serta Perfect Sleeper, and it was an epiphany in the morning. I went to sleep without tossing and turning and woke up supported and pain-free in my shoulders, back and neck. I …
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Posted by mike
from Erie, PA
on May 10, 2017
Posted by Stacey
from Bahama, NC
on February 8, 2017
Developed two craters within 6 months where my husband and I sleep. We are both early 30's and wake up with hip and back pin that we've never experienced before sleeping on this terrible mattress. What a giant waste of money. The mattress is also terribly hot and makes you …
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Posted by Lon
from Shreveport, LA
on April 2, 2014
The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for us. Unfortunately the body depressions grew rapidly and became uncomfortable. We come in at …
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Posted by Rachel
from Fort Collins, CO
on May 15, 2018
Hard to sleep through the night and I wake up with shoulder and hip pain. As a light person, this Luxury Firm is most definitely on the firm side I'm not heavy enough to take advantage of the initial pocket coils and despite this bed coming in at a nearly …
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Posted by Jenny
from Minneapolis, MN
on December 23, 2017
I weigh 130lbs, 5"4 and my husband weighs 190 lbs. We aren't big people. This mattress felt great for the first year and then completely started sagging, particularly on my husband's side. It's been just shy of three years and we wake up every morning with back pain. The dipping …
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Posted by Yvonne
from Ellisville, MS
on September 29, 2016
This was the second Ashley mattress we purchased in a month. The first was the firm in the same brand. It was hard as a rock. Returned for plush and I woke up in pain every morning. Hopefully the third time we will get it right with a upgrade.
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Posted by J.
from New Palestine, IN
on March 20, 2018
We are just going on having the mattress for one year and the surface dips in many places, not just where we sleep. I would not purchase again or recommend to anyone else.
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Posted by Brenda
from Bastrop, LA
on March 9, 2018
I thought because it was Resonic and a Hybird mattress I was getting quailty, instead am not satisfied with this mattress at all. I been sleeping down in a sink, a hole so to speak. My husband also is complaining about this mattress.
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Posted by Melissa
from Renton, WA
on October 3, 2017
Extremely happy with this mattress. Overnight guests always comment in the morning how comfortable it is.
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Posted by Joe
from Bristol, CT
on November 24, 2017
5 years old and loving every minute of it so far.
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Posted by Tim
from Alexandria, VA
on November 24, 2017
I got talked into getting this mattress vs a better known memory foam mattress. This mattress has always been too soft but after the first 12-18 months its like trying to crawl out of a hammock. I cannot recommend this mattress in any way. Poor support and extremely poor endurance. …
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Posted by John
from Bella Vista, AR
on November 14, 2017
Do not use the side straps for lifting the heavy mattress. We did (and barely cleared the box springs), when two of the straps broke away from the mattress. I called my dealer and was told that they were for ornamental purposes only. I felt really let down.
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Posted by Julia
from Minnetonka, MN
on January 27, 2018
This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. …
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Posted by Catherine
from Louisville, KY
on March 9, 2018
Depression appeared in center of mattress after two months. Was told they would repair it at no cost, even though the depression was slightly less than the one and a-half inch they consider normal, if I brought it to the factory. Otherwise there is a standard $100 pick up and …
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Posted by Kristen
from Honolulu, HI
on March 19, 2018
Worst purchase! Horrible company! Warranty is a joke! Lost it’s support within a few months.
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Posted by Deborah
from Denham Springs, LA
on June 20, 2018
After 90 days on a Tempurpedic Flex Supreme Breeze, I returned it and bought the Stearns and Foster. Nothing against Tempurpedic, but the Flex was not firm enough for me. The off gassing was horrible and continued for months. The Stearns and Foster Luxury Firm is perfect for me. I’m …
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Posted by Kim
from Newton, NH
on July 8, 2018
Let me first start by saying I am not one to spend my time writing reviews but I could not let this go. Do not buy this overpriced, poor quality mattress. After a few months the mattress loses all support. In the middle to the point where you sink into …
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Posted by Michael
from Charlotte, NC
on July 15, 2018
For the cost of this mattress I am extremely disappointed. I have had this for two years and have replaced it this weekend. Cannot flip and rotating does nothing. I end up feeling like I an in a hole in the center of the bed. The worse bed purchase I …
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Posted by jim
from Fenelon Falls, ON
on July 30, 2018
We purchased thinking this was firm, the purchase was for our summer lakefront used on weekends. It started breaking down at 8 months the Brick had a warranty of 6 months.They told us that we would have to go to Serta.They wanted us to take photos and go through lots …
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Posted by Laura
from Brookfield, CT
on September 11, 2018
Awful from beginning. Was pregnant and needed a new bed. Salesman talked us into this one. Thought originally it was uncomfortable just because I was pregnant and always uncomfortable. Have never slept well since bought it but can't afford a new one
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Posted by Brenda
from Roseville, CA
on December 14, 2018
after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
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Posted by Chad
from Madison, WI
on December 28, 2018
I have owned the purple mattress for a little over a year. It is permanently swayed, both on my side (210 lbs.) and my wife's side (110 lbs.). There are limited options for rotating this mattress, so there's no way to even it out. We also purchased the purple bed …
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Posted by Ardith
from Mobile, AL
on January 3, 2019
We had high hopes for this bed but the pillow top buckled and shifted and leaves indententations where we sleep. Not even a year old, worst mattress we have ever slept on.
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Posted by Andrea
from Saint Louis, MO
on May 30, 2019
Bed offers no support. Numbness in back, neck arms every night!. Serta doesn't stand behind their product. Macy's offers no assistance.
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Posted by donna p
from Murrieta, CA
on February 4, 2019
Defective piece of junk this is the second one in two months both sagged in at 2 to 3 week's
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Posted by Manfred K
from Boston, MA
on April 27, 2019
I can't sleep without flopping around. Both of us have lower back and neck pain with this mattress. Numbness, headaches. Is not what we was told on comfort and ECT. MY adult kids played in it and did not like it at all. Everyone has asked about the hump down …
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Posted by Kimberly R
from Minneapolis, MN
on April 27, 2019
The mattress has been awesome. We would highly recommend. Firm support and provides quiet and restful sleep. Make sure to flip it as directed.
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Posted by Virginia L
from Alexandria, VA
on April 27, 2019
I had originally ordered the wrong firmness that I needed and Wink replaced it quickly and without any problems.
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Posted by Earl S
from Mobile, AL
on April 27, 2019
We swapped out the luxury firm for the softer mattress and you really need to know that we both found the luxury firm to be to firm, me especially, with my 180 pound body! We also find that after three years the mattress is still outstanding!
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Posted by Jamie
from San Diego, CA
on October 6, 2017
Of the hybrids I've shopped around for, this is the perfect mattress for myself. The Sapira has a nice softness due to the layers of foam, though has a nice solid bounce and support due to the springs. The thing I love most about this mattress is how substantial it …
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Posted by Brian H
from Overgaard, AZ
on April 27, 2019
I have asked Winkbed twice to fulfill their warranty. I sent the pics but Because it’s so fluffy, and the fluff hides the tremendous sag and lack of support, the pics do not show how badly the middle sags so they denied my warranty claim twice! I had bought their …
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Posted by Santosh D
on May 30, 2019
Sorry to say, this mattress I don't feel comfort sleep , called bay, inspect and answer me no defect but I don't feel comfort, please suggest. S.D
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Posted by Victoria S
on April 28, 2019
Great! Nice sleep and did not want to get up in the am! !!! Too comfortable!!!
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Posted by Sandy W
from Whittier, CA
on October 4, 2017
Ortho Mattress Sleep Specialist are very knowledgeable and helped us find a great mattress in the Lansdowne Luxury Firm. It is perfect for both my husband and myself. The price was great compared to name brands with similar materials. — WE LOVE OUR MATTRESS! Sandy W.
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Posted by Patricia
from Bear, DE
on September 5, 2018
Best mattress in 68 years. Would recommend to anyone.
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Posted by Kay
from Newport, RI
on June 19, 2019
I thought this bed was extremely comfortable when I purchased it for a relative. They slept on it for a year then I took it and after several months I developed severe back pain which lasted for months until I moved to another home with a better mattress. When I …
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Posted by Karen
on October 18, 2019
Overheating is a problem and doesn't support the body at all. Never been to the chiropractors so much!
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Posted by Merv
from Canyon Country, CA
on February 24, 2020
Good at first - cool. After several years mattress not as firm - lumpy in spots.
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Posted by Ed
from Matthews, NC
on August 2, 2019
There inner spring on this mattress fail within 3 to 5 months. Creates a visible ridge down the middle of our king bed and sags in the middle of each sleepers position.
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Posted by Michelle
from West Palm Beach, FL
on February 11, 2020
On 05/01/208, we had the Oceano Mattress delivered to us, and we absolutely loved it the first year. The mattress is advertised as the #1 rated luxury with a medium-plush feel. Thirteen months later, the mattress lost it's medium-plush feel and became uncomfortably soft to sleep on. Not only that, …
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Posted by Ole
from Arvada, CO
on February 23, 2020
When we started using this bed we immediately found that we woke up with no memory of turning, moving or feeling anything than pure joy. It almost felt like being "not born yet" floating inside your mother. We bought this bed because I had a lot of back problems and …
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Posted by K
from Maynard, MA
on February 23, 2020
Had no idea what a difference the right mattress would make from the moment I lie down.
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Posted by Mary
from Seminole, FL
on December 22, 2019
Nice mattress. But large dip in mattress. When bed is all made up you can visually see a huge dip. Bought it on sale, still paid good money for something that looks like this one!
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Posted by Rochelle
from Fountain Valley, CA
on March 11, 2020
Felt like I was sleeping in a hole. And the top has very hard hard buttons that would dig in my side. Had to always sleep on back and between the tuffs. Felt like my foot would fall into a hole at night from the tuffs. The store was able …
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Posted by Monte
from Surrey, ND
on March 16, 2020
I thought that Stearns and foster would be a major step up. But it has turned out to be a total disappointment. Never again will I purchase another Stearns and foster. I will be replacing this one soon. Glad to see it go.
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Posted by Trista S
from Saint Paul, MN
on April 29, 2019
This mattress is less then a year old and already has sunk way down where we sleep. There is a hump in the middle that makes it difficult to move out of any position. We rotate it constantly but it does not help. Not satisfied with this bed at all! …
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Posted by Junie
from Ann Arbor, MI
on May 13, 2020
Horrible mattress! Got ripped off by used cars salesman mattress guy!! I’m not rich so I am stuck with this piece of crap til I can afford a new mattress but very detrimental to my health!
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Posted by Nancy
from Montclair, CA
on May 26, 2020
They call this a luxury firm. I'm numb from all the pain from this mattress. It doesn't matter how I sleep. I will wake up too numb and sore from this mattress having zero give.
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Posted by Teddy
from Beverly Hills, CA
on June 28, 2020
Because it's a euro top you can't flip. Which has caused excessive 1.5 ' dips in the mattresse. Even with pictures and complaints to the manufacturer they stated it was normal. I dont think a "w" pattern in a 3 month old bed is acceptable for that price. Basically once …
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Posted by Dian M
from Reno, NV
on September 1, 2019
I bought this after trying and returning two other mattresses from local companies. Mind you, this return process isn't free - I ended up paying several hundred dollars in return fees. I then started researching mattresses online and found and talked with TheMattressExpert.com He seemed very knowledgeable about mattresses and …
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Posted by Richard
from Youngstown, OH
on May 10, 2019
Like trying to sleep on a beach ball wanting to roll out of the bed.
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Posted by Christine
from Astoria, NY
on November 13, 2020
I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
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Posted by Herb
from Indianapolis, IN
on December 12, 2020
Have had mattress less than a month, Im a side sleeper, now having shoulder issues. Reviews Im seeing now say for person 130 pounds and under. So if youre looking to spend $1000 on a bed for your kid, this might be the one.
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Posted by Kayanne S
from Fort Worth, TX
on January 26, 2021
We have been extremely pleased with our mattress, but feel it time for a new one. Ten years, we feel is a good amount of time for a mattress to last. We would very like to purchase another Noah's Sereni Sleep mattress. The store we purchased ours from is not …
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Posted by Joan
from Culver City, CA
on May 21, 2021
I’ve been sleeping on Marshall mattresses (best individual pocket coil mattress) for 40 years; have purchased new mattresses 3 times over 40 years. Have always been extremely happy with the mattresses, and would never want to try another one long-term, as I slept on others in the next week as …
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Posted by Jonni
from Owasso, OK
on July 8, 2021
This company and the store we purchased from have done nothing but ignore and/or give us grief. We have serious medical bills from sleeping on a mattress that is 5 months old and has no support. It is like sleeping side by side in canoes. It's a workout even just …
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Posted by LD
from Detroit, MI
on July 14, 2021
I am really enjoying the Euro foam top and edging - I've had mattress almost two months. Ordering online, I am happy I chose the Euro 9 over plain or pillow-top options. The Euro foam cover gives nice feed-back and finishing. As foam mattress get smushy and cave-in faster then …
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Posted by pm
from Lebanon, OH
on August 3, 2021
Initially, the mattress was great. After 5 years, I started noticing that the sides and middle were firm, while there were 2 trenches in each side were humans sleep. I rotated the mattress regularly. Then I tried rotating only 90 degrees and sleeping sideways for a year. For the past …
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Posted by LD
from Detroit, MI
on December 11, 2021
Purchased this mattress from MF. Within five months of nightly sleep (single person) the mattress developed a huge indent crater the length of my body form! Sides broken down. Tracked sleep quality diminished over time of ownership of this mattress compared to my traditional mattress. Turned mattress and now have …
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Posted by Sue
from Deerfield, NH
on June 3, 2017
Sags on each side, hump in middle. Ridiculous.
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Posted by Paul C
from Houston, TX
on June 30, 2017
I bought this after testing it in the showroom and it was very soft and felt like laying on a cloud. I got it delivered and set up. It felt like sleeping on a sandbag. I kept it for 2 years trying to break it in and moving the mattress …
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Posted by John
from Plano, TX
on August 6, 2018
Needed something that could feel good, while supporting my weight. I tried several foam mattresses and my butt sunk into the memory foam with them, but not in the Aubrie. It had a distinct smell when it first arrived, that dissipated after week. It's definitely a firm mattress, but with …
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Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
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Posted by Gary
from New Baltimore, MI
on February 21, 2020
Supposed to be plush but its too firm and causes back pain. Also, forget about side sleeping.
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Posted by Rochelle
from Fountain Valley, CA
on March 11, 2020
The floor sample was sooo awesome. ordered one. Have not got a good night sleep in three month. The smell is so bad! I feel this mattress is cause me to be sick. I wake up in pain and headaches. Plus the bottom from moving it around already ripped. Cheap …
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Posted by CONNIE L
from Upland, CA
on December 28, 2017
I had hoped for more support and that it would last more than 6 months. I have thought seriously about getting it evaluated for warranty replacement. It is saggy. I will try sleeping on the other side (rotate) first.
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Posted by Joe
from Brooklyn, NY
on March 20, 2020
This has to be the best best value for money bed on the market. Super comfortable with excellent support!
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Posted by Debra S
from Surprise, AZ
on June 25, 2013
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it …
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Kristi
from Mapleton, MN
on October 18, 2020
We have had this mattress for 7 years with only kids sleeping in it (8 and younger). There is no support left in the middle and it has sagged in the middle so much. It is no longer a good bed. Way too much money for what you get.
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
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Posted by Marie
from Montreal, QC
on July 2, 2019
I agree with every other negative review: This mattress is a piece of s***. It hasn't even been a year since we bought it, and I already feel like I have zero back support. I cannot fall asleep on my back with this mattress and I wake up with back …
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Posted by Nicole
from Pageland, SC
on September 12, 2020
This is the replacement mattress from mattress firm. Upgraded last time. Now 4 yrs with mattress and same problem as last, and simmons will not honor 10 yr warrenty
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Posted by Dan
from Sherwood Park, AB
on August 8, 2022
The mattress foam edge on my side has bulged out indicating it has no lateral strength. I'm worried the containment for the coil springs will begin to fail by also slumping sideways and cause loss of suppport. I've experienced numbness in both arms since using this mattress for the past18 …
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Posted by Rafael
from Calgary, AB
on March 10, 2017
Matrix is bended and we will claim warranty to switch to another brand. Very expensive matrix and very poor quality
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Alice
from Von Ormy, TX
on July 18, 2019
My husband and I love this matress. However, after 5 years, it is sagging in the middle. It has a warranty, but this matress is discontinued and we can no longer exchange it for the same matress. If we want a similar matress, we have to dish out an additional …
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Posted by Susan
from Waynesboro, GA
on November 28, 2021
This is the best mattress I have had. I am thinking of getting a Purple mattress next, but they are so expensive 😔
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Colleen
from Carlsbad, CA
on March 3, 2014
I have another beauty rest that I love, so I have to believe that this mattress is a product of poor quality control (i.e. made in China without proper quality assurance procedures). The problem is that although the mattress is clearly defective, the store that sold it to me (Sleep …
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Posted by Karen
from Mesa, AZ
on February 24, 2017
We go between 2 homes, 6 months each place, this mattress has worn very poorly. It shows our body prints even when the bed has been made with fluffy comforter you can see indentations. We are not large people, I would not recommend Beautyrest to anyone. We went back to …
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Posted by B
from Henderson, CO
on September 15, 2017
Very bad mattress i would not let my dog sleep on it. It killed my back also many visits to get ajusted do not buy and check recalls
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Posted by Laura
from Memphis, TN
on April 20, 2018
Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much …
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Posted by Charles
from Littleton, CO
on July 25, 2020
Had to purchase a new mattress as my wife and I haven't been sleeping well on this Recharge Linden Forest. Discovered ours was only 6 years old (8 year warranty). Beautyrest doesn't honor the warranty.
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Posted by Cyndi
from Memphis, TN
on June 1, 2016
We were told this would be a softer mattress since its plush. It is hard as a rock. I haven't slept well for the two years we've owned it. Also, it feels like an inferno. Sleeps very hot. No more Beautyrest mattesses for my family.
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Posted by Wendy
from Lakeland, FL
on January 28, 2018
It sagged from the first day we got it. It was very different from my old mattress so I thought it was just taking some time to get used to it. I never felt refreshed upon waking. After a few months I started feeling pain in my back and hips. …
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by richard s
from Canton, OH
on September 30, 2018
wish i would have never purchased
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Tony
from Deerfield Beach, FL
on July 3, 2017
The mattress we rec'd was not the same as the one we choose from the showroom. We chose a softer pillow top as the one we rec'd was much harder.
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Posted by Debbie
from Grants Pass, OR
on November 8, 2017
Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN
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Posted by Wendy
from Ridgewood, NJ
on January 25, 2018
We had another queen size Beauty Rest before purchasing this king size Avondale Pillow Top. I never loved the bed to begin with but my husband liked it so I gave in. It feels hard but not enough support at the same time for me. Over the years I grew …
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Posted by Cecilia
from Brooklyn, NY
on May 16, 2019
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that …
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Posted by Sharon
from Baldwinsville, NY
on June 10, 2021
Spring Air did not stand by or honored their mattress warranty. This mattress had a 10 year warranty and after 8 years the mattress sags on both sides. Material from one side has shifted. This mattress is clearly defected. I will never by a mattress by Spring Air again.
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Posted by Patricia
from Waterford, MI
on May 7, 2022
My experience was excellent. Corey had lots of information on the mattress.
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Posted by Mike
from Council Bluffs, IA
on January 8, 2020
I am 6 foot 2 inches tall and 285 lb with severe lower disc issues in my back and spinal stenosis and nerve damage down my left leg and occasionally sleep with a female companion who is 5 ft 11 245 lb and this bed turned into a hammock in …
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Posted by Rene
from Los Angeles, CA
on April 20, 2016
Today is April 2016. Got the bed in January 2016. During our first week of having slept in it, my husband and I could feel the sagging and could actually see the sag from where we had lay. So uncomfortable, we toss and turn all night and we get up …
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Posted by KL
from Cary, NC
on April 11, 2016
I can honestly say this mattress has given me the best nights' sleep I've had in years. It still feels the same as when it was delivered. I can't tell when my 55# dog jumps up or down in the middle of the night. According to my sleep/activity tracker, I …
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Posted by Sharon
on May 30, 2016
This is hardly an extra firm mattress. As a new mom, trying to breastfeed my baby on this mattress has been a nightmare. No support whatsoever, if you sit on the mattress you will soon find yourself closer to the floor.
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Posted by Cindy B
from Great Bend, KS
on March 5, 2016
I've never had a bed I enjoy crawling into as much as I do this one. I've loved it since day 1, and still love it 6 years later.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Thomas
from Garland, TX
on November 17, 2014
We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and …
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Posted by Lynda C
from Loveland, CO
on January 23, 2012
Bed Leaked within months of purchase. We've taken it back only to have them charge us because the valves (which have broken several times and they admitted have KNOWN problems) continue to break. Of course this was never covered by their fake warranty. I say fake because it is worthless.
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Posted by Cindy L
from Burlington, ON
on December 30, 2012
I purchased this mattress a year ago from Sleep Country $2500 and it seemed fine at first. But within a few months I noticed back and neck aches and kept waking all night. I went away on vacation and slept amazing and then realized it was my sagging mattress. I …
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Posted by Finkel E
from Ridgewood, NJ
on May 19, 2010
I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink …
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Posted by Susan
from Crawford, TX
on July 18, 2014
We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. …
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Posted by Jane S
from Hot Springs National Park, AR
on May 1, 2011
I think I bought the best bed I could ever find. The memory foam of my friends sleep hot, but my sleeptronic has a layer to cool. I love my sleeptronic mattress and I love how beautiful it looks...the trick is in turning every 3 months..remember that as a tip …
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Posted by Michael B
from San Antonio, TX
on November 23, 2010
I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the …
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Posted by Scott G
from Medford, NY
on December 28, 2011
Shame On The Makers Of This Product. Don't Say Your The Best When Your Not. The Mattress Has Two Large Depressions Were My Wife And I Sleep. Sleepy's Is The Seller And They Sent A Rep Out And He Denied The Calim For A Stain. I Guess If You Put …
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Posted by Peter S
from Bridgeport, CT
on October 7, 2012
I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating campaigns to promote certain …
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Posted by Jim C
from Marion, IA
on July 1, 2013
Almost a year ago, my wife and I decided to try a Saatva mattress. We had looked at several other mattress manufacturers (even trying a much more expensive brand), but were not satisfied with the offerings on the market. I inquired to Saatva via their website about their mattresses and …
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Posted by Jon B
from Webster, NY
on July 2, 2013
We bought the iComfort Insight because of the claims that it will sleep cooler than other memory foam mattresses. It was fine during the fall and winter when we bought it, but as soon as summer came. We found that it slept much warmer than are conventional mattress did. As …
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Posted by Glenna P
from Surprise, AZ
on November 10, 2010
At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing …
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Posted by Henry C
from Baton Rouge, LA
on August 27, 2011
Macy's as well as the Hotel brand from Stearns & Foster leave much to be desired. Probelms from the start and horrible comfort and terrible service. Felt NOTHING like the display model and there were loose threads between quilts since we received it. Replacement model had the same problem and …
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Posted by Jane
from Baton Rouge, LA
on May 3, 2015
This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for …
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Posted by Laurin W
from Dover, NL
on July 27, 2012
This is the worst mattress I';ve ever owned. It is a pillow top started sagging toward the middle almost immediatly. It got so bad I had to discontinue using it. To make matters worst, I can't get any satisfaction from the seller. It had 30 years warranty and what's the …
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Posted by Karen W
from Bartlett, IL
on August 16, 2012
Not worth the money huge disappointment. I've had my bed 8 months, now i am out looking for a new bed. Customer service said there was nothing they could do, suggested I rotate more often which doesn't help. If you want a bed that feels like a 30 year old …
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Posted by Kim P
from Lake Havasu City, AZ
on October 3, 2012
I almost went with the Serta I Comfort but decided to try this first since it had a similar cooling system. I'm so disappointed on how HOT it sleeps because other than that I love the comfort. I find myself all over the bed looking for a cool spot. This …
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Posted by Jim M
from Visalia, CA
on May 29, 2013
I hate this mattress. I like a firm mattress; we got the firmest one available. Felt great at the store. The salesman didn't explain anything about a "break-in" period, whereas, after a while the mattress gets softer and softer. While you sleep, the mattress will compress forming a deep trench …
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Posted by Ross S
from Austin, TX
on October 31, 2013
I live in Austin and was surprised I had never heard about Saatva before. I read all the reviews, liked what I saw and decided to take the plunge. Heck I had bought so many other things online, why not a bed? It was delivered yesterday (10/30), so we've only …
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Posted by Judy B
from Parrish, FL
on January 10, 2014
this mattress lacks support and has a continous body impression. had it inspected by the retailer we purchased it from, says the body impressions are normal....they never go away so how could that be normal? I have contacted Serta and to no avail. It doesn't seem important that a customer …
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Posted by Lee
from Newbury Park, CA
on May 26, 2014
I was in love with this bed until, after 1 night. So far, so Bad, too soft, Too hot. I have never heard of buying a mattress and have it sink down in just one night. After about one night the foam top has permanent impressions it sunk Like Titanic. …
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Posted by J S
from San Diego, CA
on June 10, 2013
Purchased the Ethos "Latex" mattress 6 months ago. At first it seemed comfortable (although we did miss the buoyant feeling you get from an innerspring mattress). After 2 months of rotating the mattress we could no longer sleep comfortably on it. I wake up every morning with excruciating lower back …
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Posted by Joey
from Greensboro, NC
on August 11, 2014
I haven't slept this well in years. I had two mattresses from Kingsdown and they don't compare the Dormeo. I was choseing between this mattress and one from Tempurpedic. I chose the Dormeo and I'm glad I did. I would recommend this to anyone. Best Regards
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Posted by Dianne
from Falconer, NY
on January 10, 2015
Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
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Posted by Jennifer
from Chandler, AZ
on March 12, 2015
I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent
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Posted by Claire
from San Antonio, TX
on March 31, 2015
Saatva Plush soft is great if you are a side sleeper. it has just the right amount of softness but also good support so my hip, shoulder and neck feel comfortable all night. No chemical smell that some new beds have. Excellent value for a very reasonable price.Highly recommended
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Posted by Xiaorang K
from Pleasanton, CA
on July 30, 2015
I purchase Natalie firm set because i want ultra firm bed. It is a great bed, very firm and supportive. my wife also likes the way it feels and how we sleep at night. i wouldn't buy a bed anywhere else other than costco.com
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Posted by Mike S
from Bend, OR
on July 15, 2015
I have back pain, which is more pronounced when lying on my side. I thought my other mattress was fine as it didn't appear to be worn or sagging. However, this mattress provides firm support without being too hard. I would buy it again.
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Posted by Christy
from Boise, ID
on May 13, 2015
Here in a nuteshell is why I LOVE Saatva: Mattress has NO ODOR upon delivery. None Easy order, delivery, & mattress removal. AMAZING FANTASTIC customer service Unbeatable PRICE for value. Eco friendy, made in USA, organic cotton Basically the most comfortable mattress my husband and I have ever owned. Perfect …
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Posted by Misty
from Anderson, SC
on December 14, 2014
Really thought a super oillow top would be more plush and comfortable. This bed is really hard, even though it had foam in the too. I toss and turn and cannot get comfortable. It's not any better than the 13 year old mattress it replaced as far as comgort. If …
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Posted by Paul
from Vancouver, BC
on February 27, 2015
Soft top pad and a hard and bumpy surface underneath. The top foam is soft and you can feel each foam coil in the next layer... this bed is the worst bed I've ever slept in. I'm sleeping on the couch tonight!
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Posted by Bill
from Gardena, CA
on September 13, 2016
I would not recommend Hamilton to any one
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Posted by Donna
from Burlington, KY
on February 24, 2016
Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would …
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Posted by Dawn W
from Flat Rock, MI
on August 5, 2014
After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we …
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Posted by Malinda W
from Detroit, MI
on September 18, 2014
Had the first good nights' sleep in a long time! THANKS!!!
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Posted by jonathan
from Austin, TX
on November 11, 2016
I am in love with my new Plushbeds Botanical Bliss! Comfortable & simply amazing! It gives good support too - you do not sink into the bed & it has edge support so sitting on the edge of the bed is no problem. I am very impressed with Plushbeds!
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Posted by Ceri
from Victoria, BC
on January 7, 2017
Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When …
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Posted by Sharon
from Portland, OR
on March 11, 2023
I can't believe this mattress was purchased in 2009! I realized it was that old when I started sinking to the center. I love the top which is pristine with embroidered white and blue the Provencial model had. I wish they still had that design. Not a fan of the …
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Posted by Donald
from Vienna, VA
on April 15, 2017
Terrible mattress. Rip off. It has been discontinued! Sagging and lumpy. Body aches all over. Hybrid technology is a hoax. Do the research. I wish I had done better!
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Posted by Scott
from Chicago, IL
on June 23, 2017
Much too soft..sags in the middle within two years..poor mattress
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Posted by Mike
from Sioux Falls, SD
on June 30, 2017
I have greatly enjoyed this mattresss combined with my adjustable bed base I am able to get a good night sleep and wake virtually without MAJOR back pain.,
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Posted by Marquita
from Hampton, VA
on May 8, 2017
My dad and I let the salesperson talk us into getting this mattress when we purchased my bedroom furniture. I regret not trying to talk my dad into getting a Serta from another location because now I'm having to buy one due to this mattress is leaning to one side …
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Posted by Lana
from Orange Park, FL
on May 26, 2017
So happy with my Luxury Bliss mattress. Sleeping comfortably every single night since I received it. Cushioned support & truly amazing comfort! Thanks to my sister for recommending it to me.
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Posted by Neil
from Etobicoke, ON
on September 18, 2022
Mattress initially provided good back and hip support. Fifteen months late, I wake with lower back and hip discomfort from the lack of support from the mattress which has become soft. I weigh 160 pounds. Will attempt to invoke the warranty with Sleep County n
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Posted by Kevin B
from Minco, OK
on September 6, 2017
Integrity of Bed virtually broke down within a years time. Feels good for the 1st hour of sleep then it starts to breakdown making a hump in the middle of the bed. I don't ever remember getting a truly good nights sleep on it. Store I bought it from said …
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Posted by Nancy
from Portland, OR
on May 22, 2023
My husband and I slept on a Sealy Posturpedic for almost 20 years and it was only the last few years that it was uncomfortable. So we're older and thought, We'll get a really good bed as it might be our last one. Lol. Bought a Kingsdown and I am …
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Posted by erwin
from Columbiaville, MI
on February 5, 2018
Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
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Posted by Joel
from Westfield, IN
on March 31, 2018
My wife and I love this mattress. It is firm, but has a some softness. I would definitely buy it again. My previous mattress was an Aireloom (which is an even higher brand level), and I put this mattress on par with that.
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Posted by Susie
from Bella Vista, AR
on September 19, 2017
I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of …
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Posted by Linda
from Seymour, TN
on November 29, 2017
I expected nothing because I was moving & had no time to research & shop. So. The salesman was friend of friends & they asked him to make a selection I could afford (in 1988 I paid $700) - so he came out in person & explained why he brought …
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Posted by Wanda
from York, SC
on November 22, 2017
I hurt every night, I can't sit on the side of the bed to put socks because it feels like it's going to throw me on the floor if I lie too close to the edge feels like I'm going in the floor. I thought honestly I had taped the …
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Posted by Gina
from Warren, NJ
on March 27, 2018
The mattress developed sagging in the center where I sleep the sides seem higher and firmer! I am very unhappy and I would never buy this mattress again!!!
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Posted by Jaf
from Frisco, TX
on May 11, 2018
What a disaster, dealing with this company. I ordered a King-sized Harmony air mattress. They sent me an "RV"-sized king, which is like a normal queen-sized mattress. Of course I didn't discover the mistake until I had already gotten rid of my dear old Select Comfort, which was 13 years …
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Posted by Glenn
from Mason, MI
on April 24, 2018
My mattress was scheduled for delivery 8 days ago and they don't seem to be able to find a company who can deliver it and haul away my old mattress as promised (and paid for). They didn't bring it on the promised day, and it still is not re-scheduled for …
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Posted by Mike
from Council Bluffs, IA
on May 22, 2018
I'm 36 years old, male, 6'2" tall and 260 lbs. I've had lower back problems since I was 14 years old, sciatica since I was 25 years old, countless steroid epidural injections, and 2 nerve burning procedures around L5 vertebrae. I've also had sleep apnea as far back as I …
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Posted by Lesley
from Keremeos, BC
on June 7, 2018
I love this mattress, it's firm yet comfortable. It has maintained it's shape in 5 yrs, looks just like new. I am very glad I purchased this mattress.
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Posted by Daniel
from Fort Wayne, IN
on May 30, 2018
This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to …
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Posted by K
from Old Hickory, TN
on July 21, 2018
It is the most flimsy mattress I've ever slept on. It feels like a heavenly cloud at first. You think wonderful thoughts of, "holy cow, what an awesome deal! What are people doing wasting money on the high end stuff?" Then, a month goes by. You already have a 3-5 …
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Posted by Bob
from Saint Louis, MO
on August 13, 2018
We purchased the pillow top king. The mattress seems pretty good but we have both had more numbness in our arms. The mattress also caused our box springs to start squeaking then I found out from Avocado that you can’t use a normal box springs which they did not make …
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Posted by Mary
from Gate City, VA
on September 28, 2018
Great! We love the bed.
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Posted by Doug
from Spring Hill, FL
on September 2, 2018
I love this mattress, every time I go to bed it's like jumping on to a cloud. It's so soft that I can never get used to the comfort so every time I go to bed it's like getting into a brand new bed each and every time. Most definitely …
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Posted by Rene
from Clermont, FL
on January 10, 2019
Posted by Kady
from Elkin, NC
on October 13, 2018
Awful mattress. Both my husband and I have terrible back pain from this and we’ve had it not even four years. It’s lumpy and bumpy, forget about getting comfortable because there’s no way to sleep that doesn’t hurt. I’m 30! This shouldn’t be an issue. And it’s gotten so bad …
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Posted by William
from Cassville, WI
on January 25, 2017
Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn …
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Posted by Anonymous
from Davis, CA
on November 12, 2011
This review is based on the Stress-O-Pedic Chateau Series Latex Bed sold to us with the Liggett & Platt adjustable foundation. The adjustable foundation is WONDERFUL...we are keeping that. The Stress-O-Pedic Mattress is the problem and this review is based on that only. We were told this bed was a …
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Posted by Carol
from Saint Augustine, FL
on December 11, 2018
This was supposed to be a medium firm mattress . I sunk in after 2 week. I haven’t had it for a year and I’m having to buy a new one.
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Posted by Elvina
from Highland Park, IL
on February 26, 2019
My mattress arrived several weeks ago, and while its obviously well made, I have struggled with the sense that the center of the mattress is softer than the edges. Vispring has tighter springs at the edge and softer in the center, because I have a full size mattress the difference …
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Posted by Susan
from Red Deer, AB
on March 4, 2019
showed pictures to Serta for warranty and they said it had to be 1.5 inch sag, this matress has been sleep on for 8 months and there is a hump in the middle and sags at the place where we lay. The Brick...where we bought it is coming to look …
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Posted by Mason P
from Concord, NH
on April 27, 2019
Bought this mattress for my dad who has a long history of back problems. The mattress he had prior to this one was hurting his back so much he could barely get out of bed in the morning. This mattress changed all that. He sleeps better and is able to …
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Posted by Megan B
from Colorado Springs, CO
on April 27, 2019
I ordered this mattress after trying several others. I am particularly picky, a light sleeper, and very affected by what I'm sleeping on. I custom ordered this mattress as soft as they could make it, and added the topper for even more softness - because I need to sleep on …
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Posted by Tim R
on April 27, 2019
This is a good quality mattress very well-made. And offers excellent support. I will be a customer for life
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Posted by Matthew C
on April 27, 2019
The mattress is well made and a good value. My wife likes a bee firm mattress. I like a very soft mattress. This one is a good compromise. I am very satisfied with my purchase. The only negative is the pieces of the bed frame that wink sells doesn’t securely …
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Posted by Douglas F
from Cornelia, GA
on April 27, 2019
I was surprised at how much more comfortable it was compared to 50 years on other mattresses. I am spoiled to comfort.
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Posted by James C
on April 28, 2019
after my body adapted to the bed I now wake up with less pain and my quality of life is back. the price really doesn't matter because you cannot put a price on health. the payment plan is also available if you qualify. I am totally satisfied with our purchase …
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Posted by Vincent T
on April 28, 2019
Worst think about any bed is shopping for good sheets that’s fit and don’t cost a fortune
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Posted by John M
from Jamestown, NY
on April 27, 2019
Delivery was a horrible experience. I thing we cpuld have goytrn the same benefits from a less expensive mattress but my sweetie insisted. it is good for what it is. I haven't had back pain since we got it, so for that, it was worth it.
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Posted by Fred B
from Idaho Falls, ID
on April 29, 2019
I have had this mattress since March 1st, 2018. It is supposed to be their FIRM mattress. I weigh 260 lbs, and was hoping it would be firm enough for me. It is like I am sleeping down-hill from my wife. I have been thinking about contacting Wink Beds, because …
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Posted by Bonnie C
from Minneapolis, MN
on April 27, 2019
We bought the luxury firm split king and had received the wrong mattresses. Wink was very quick to respond and resolve the issue. At first we loved the mattresses, however before 6 months, the middle already started to bow which is strange since it was quite firm. While we also …
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Posted by Philip F
from San Jose, CA
on April 27, 2019
Tried just about every type of premium mattress and the Wink bed is as good as any of them. It resisted the body impressions longer than I thought possible. After many years, it has finally developed impressions but I’m satisfied that it has performed very well.
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Posted by Robert T
from Ann Arbor, MI
on May 1, 2019
Once we 'tweaked' the elevation of our Wink Bed with frame lifts at the head (eliminated our acid re-flux problem) my wife and I enjoy every night that we sleep in this bed. The 'down side' is that when we travel we miss our Wink Bed terribly.
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Posted by Denise
from Wantagh, NY
on May 7, 2019
The mattress seemed very comfortable in the store. When we got it home it was a different feel altogether. The store display had a box spring and we bought the adjustable frame. I don’t know if that had anything to do with it or not but I wake up with …
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Posted by Rob
from Delray Beach, FL
on January 17, 2019
Genesis mattress is a horrible product, the 10+ years manufacturer warranty only covers cosmetic that have to be proven by photos, it is useless, just a joke. This mattress sinks in different spots when laying down on it, resulting in severe back pain, since mattress goes back to original shape …
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Posted by Sarah
from Westfield, IN
on September 29, 2019
I have been so incredibly disappointed in this mattress. When I tested it out at Mattress Firm I absolutely LOVED it. It felt soft & bouncy but very sturdy and well made. I decided to splurge because I have a chronic issue with my neck since an injury a few …
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Posted by Sylvia
from Baton Rouge, LA
on July 27, 2019
Within 1 month we were phoning the seller, Olindes, in Baton Rouge, La. due to the unevenness of the pillowtop padding. Olindes would send out service people, they would measure, use a level, etc., 4 times, always the same answer " nothing is wrong, nothing can be done! We gave …
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Posted by T. W
from Tampa, FL
on September 20, 2019
Like nothing else on the market. Distinct feel amd and super supportive.
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Posted by Cindy
from Grapevine, TX
on November 21, 2019
The mattress quickly developed 'holes' where we slept. High ridge in the middle made it impossible to move to any other position. Edges did stay firm but that made it hard to get out of the hole to get up. The mattress felt soft and comfortable at first but once …
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Posted by JAYME
from Friendswood, TX
on April 22, 2020
Need that super firm support due to assorted physical ailments (age and injury). This mattress provides that and still is extremely comfortable. Have 3" foam topper on it that gives the feel of a pillow top without sacrificing the firmness of the mattress PLUS (and very importantly), we're able to …
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Posted by Brian
from Joplin, MO
on July 24, 2020
Getting use to a hybrid mattress from a traditional mattress is a little hard.
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Posted by Blaine
from Spring Hope, NC
on August 17, 2020
This has been the most comfortable mattress I have ever slept on. The only reason we are getting a new Mattress is to get a king size.
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Posted by Allen
from Randleman, NC
on December 22, 2020
I love this mattress. We bought a Serta adjustable bed frame and the combination is wonderful. Would recommend to anyone.
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Posted by Beth
from Aliquippa, PA
on March 26, 2022
The best bed I’ve ever slept On. Well worth the price. Only issue is that it weighs a ton and doesn’t have any handles to hold on to when moving.
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Posted by Narelle
on April 20, 2021
Brilliant bed my husband just loves it, can't get him out of it. Best bed we ever bought. Great service and has kept in touch about how its going. Would recommend this bed to everyone. Very quick delivery and the delivery guys put it all together and we didn't have …
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Posted by Cathy
from Windham, ME
on May 17, 2021
I had my other mattress for over 10 years this mattress I had to trash after five years because it sagged so bad on one side you would roll off the bed. Cleverly they say you have to visibly see it sag but with the pillow top on top you …
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Posted by Jack
from Kings Park, NY
on May 22, 2021
This is the worst mattress we have ever owned. It is a lumpy mess with absolutely no support. It is brand new mattress yet it feels like an old piece of junk. For what we paid for this mattress it is disgusting to say the least. Stearns and Foster should …
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Posted by Brian
from San Francisco, CA
on July 3, 2021
Never slept better or cooler. After a year it still looks gorgeous and brand new. I'm sure this is mostly psychological because of how much I spent but going to bed every night still feels like some ultimate form of self care. I'm heavy and spend a lot of time …
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Posted by Marjorie
from Macon, GA
on August 8, 2021
I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.
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Posted by Marie
from Clearwater, FL
on August 3, 2022
When I first got this bed, I thought it was too hard. I bought all sorts of toppers to make it softer and then I fell in love with it. That lasted less than 2 years. I started having trouble with it being too soft in places and then still …
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Posted by Jenny
from Unity, ME
on September 20, 2022
If the company I bought it from would take it back I would in a heartbeat! It’s terrible! We even bought a topper…. Still awful! We both wake up in pain every day! Now as a senior citizen I have to go out an buy another mattress or live with …
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Posted by Deborah
from Red Deer, AB
on March 21, 2018
Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a …
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Posted by Shirley
from Anchorage, AK
on July 24, 2018
this mattress has caused me so much pain! i cant barely work because i am in so much pain, it has cause me to lost sleep and productively...dont get this mattress
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Posted by Kevin
from Hudson Falls, NY
on September 10, 2016
Was previously waking up throughout the night, and very hard to get up in morning, first night woke only once was able to get up feeling rested!! Some warmth, nothing dramatic...normal amount. Noticed when I was on my stomach, my knees were perfectly formed into mattress allowing full length of …
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Posted by Doug
from Ann Arbor, MI
on April 3, 2018
When I lie on my back, the springs press up into my shoulders and back, causing pain. When I lie on my side, the springs press up into my shoulders and hips, causing pain. This mattress is hardly "medium" firmness. It's like an inch of padding on top of a …
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Posted by S
from Waynesville, NC
on November 9, 2017
We bought this mattress because my husband was having problems with pain in pressure points and thought this mattress would be better for him. If we had not already gotten rid of our former mattress, we would have switched back to it after the first night on this mattress. HATE …
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Posted by Jean M
from Summerland Key, FL
on January 24, 2010
Very good quality. Very comfortable, reasonably priced.
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Posted by Cammy W
from Mountlake Terrace, WA
on October 21, 2012
Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh …
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Posted by Elena
from Mesquite, TX
on July 11, 2016
Mattress is less than 5 years. Within 2 yrs added a 2 inch latex foam, but the mattress still caved and gave no support (I weigh less than 130 lbs). I flip it over, move from one side to the other, have added plywood boards between mattress and box spring. …
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Posted by J.J.
from Southlake, TX
on April 19, 2017
This mattress felt wonderful in the store but within 1 year had completely broken down as far as support. This is the worst mattress I have ever owned and was one of the worst investments I have ever made. Permanent valleys quickly developed where we sleep, with a ridge in …
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Posted by Juli
from La Grange, IL
on January 3, 2018
Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.
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Posted by Karin T
from Coloma, MI
on January 6, 2019
The need broke down very early with what seemed like a huge hole in the middle.
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Posted by Katie
from Rapid City, SD
on May 9, 2020
We are very disappointed with this mattress. After owning it only 4 years it has lost support and shows body impressions on both sides. We are already looking for a new bed.
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Posted by Edith
from Burnet, TX
on April 14, 2022
I bought this mattress 9 years ago. Still in excellent shape, however I need a larger mattress. I just bought a queen mattress. One thing about this mattress I was almost positive this is a pillow top. Maybe not but the tag just says BR Clsssic plush Aliya.
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Posted by Simon
from Rock Hill, NY
on September 14, 2018
I had this mattress for approx. 8 1/2 years and i have no complaints what so ever. Most of the reviews I've read people invested a good deal of money. However I went to macys warehouse and I paid like 70% off it was a display but how they do …
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Posted by Rocky
from Slippery Rock, PA
on July 3, 2019
I've had several mattresses over the years, and was reluctant to move away from innerspring to a memory foam mattress as I had heard they tended to make you sleep hotter, and would get hard in the cold. Never an issue with this mattress, and after I changed beds to …
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Posted by Tracy
from Santa Rosa Beach, FL
on November 12, 2017
We have had this bed for just over 2 years. At first It was perfect and I slept harder than I had in over a year. We moved this into our guest room to make way for our new king mattress. I hated the new one, so I’ve actually been …
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by Cathy
from Petit-Rocher, NB
on July 27, 2018
Although this is not a bad mattress and is much more comfortable than my previous mattress, it does score much lower than a B+ on motion isolation in my opinion. I feel every move my partner makes on our king size. The mattress also already has an impression in my …
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Posted by Catherine
from New Glasgow, NS
on May 16, 2018
This is the worse mattress we have ever had. It sinks where we lie and there is a hard mound in the middle. Even when it is made it looks like an old mattress...it doesn’t go back to flat when we leave the bed. A warranty doesn’t mean a thing. …
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Posted by Antonio I
from Bloomfield Hills, MI
on September 17, 2014
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
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Posted by Stephen C
from Walled Lake, MI
on September 16, 2014
Bed seems to be very comfortable and I sleep pretty well in it. However, I often wake with a sore lower back. Very good for shoulders, but could use a little more lower back support
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Posted by Richard
from New Smyrna Beach, FL
on May 26, 2014
I want some quick action on this problem, Just had previous one replaced with This one , upgrade???I have always had Beautyrest and this is very upsettling. Want action and satisfaction...
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Posted by Will
from Lisbon Falls, ME
on February 21, 2019
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support. After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from …
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Posted by Diane
from Austinburg, OH
on December 2, 2019
I have always had low back pain and so has my husband. Since this mattress (have owned for 8 months), I now have upper back pain, shoulder pain, hip pain, low back pain and have difficulty straightening when I wake up. This has been the worst mattress ever! We were …
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Posted by Rosie
from Opa Locka, FL
on April 27, 2015
This is the worst mattress I have ever owned. Wake up during the night with hip and back pain. The bed sinks on the side I sleep on feels like sleeping on an air mattress when the air is seeping out. I am so terribly disappointed.. Am in the process …
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Posted by Charles
from Chesterfield, VA
on March 10, 2017
Mattress started out great but it definetily has cupped in the middle I'm 180 lbs wife is 130 and keep finding myself on her side, it seems well made but does hurt the back because of the cupping. Paid $1300 for complete bed, frame box spring all From Simmons ! …
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Posted by William
from Englewood, FL
on August 16, 2017
Like sleeping in a hammock... Not looking forward to the morning experience RE: back ache most every morning...
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Posted by carole
from Clear Brook, VA
on January 22, 2022
I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got …
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Posted by Pat
from Daytona Beach, FL
on March 23, 2016
I bought this mattress on a promotional sale. It has been the worst mattress I have ever bought in my 70 years! I wake up several times a night with pain to the point of resorting to pain meds. Being on a fixed income I have had to wait to …
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Posted by Amber
from Englewood, CO
on March 6, 2017
We bought this mattress 3 years ago and I'm very unhappy with the bed. I wasn't very satisfied right away, but I thought that my body would adjust to a foam mattress eventually. I should have returned the bed right away. When I first got the mattress, my hips would …
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Posted by Marylou
from Racine, WI
on March 23, 2016
Our previous mattress (Verlo) lasted over 22 years. This Serta mattress we thought would be a nice upgrade. After 2 (TWO) years it was MUCH worse than our 22 year old mattress. It is almost 3 years old now and we can't use it at all. Please don't waste your …
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Posted by Anne
from Pittsford, NY
on April 1, 2016
Reading reviews I guess we got a longer life than many form our mattress. It was almost a year before we realized that we weren't imagining things and there were sink holes , especially on my side . I am 225 pounds so I realize I am overweight but for …
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Posted by Sharon S
on December 2, 2012
I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is …
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Posted by Betty
from Albion, NY
on November 4, 2014
I went back to store in 16 days to see if I could get a different one and they said I had to get one at the same price or less. well the one I have was the most money.i paid over 2000.00 and I was not going to buy …
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Posted by Joanna
from Los Angeles, CA
on January 16, 2020
Based on the thinking and attitude of Ortho Mattress, I'm supposed to spend $4500.00 every year or so for a new mattress???? I needed a new mattress and wanted to lower the height of the bed. The salesperson recommended a bonky board, assuring me it would support the mattress as …
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Posted by Jay H
from San Diego, CA
on August 2, 2013
A sincerely disappointing mattress purchase. We believed in the name brand and warranty, and spent nearly $2900 on the mattress alone - a king Luxury Latex. After only three months is showed very obvious body indentions. We filed a claim, which was rejected because the mattress indentions were less than …
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Posted by Mark W
from Elizabethton, TN
on July 2, 2012
I have had 2 of these one I returned under warranty and the second I am trying to return but the store i bought from is now out of business....wonder why. they buldge, and the tops come apart to fold up and my body has never been in so much …
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Posted by Mandy R
from Houston, TX
on December 14, 2013
We switched out our queen tempurpedic for a king genius, omg, this this the best purchase we have ever made. It did seem firmer than in the show room, but i can never have too firm. it is truly the best purchase you can invest in. I am a lady …
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Posted by Steve B
from Fenton, MI
on February 16, 2010
Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.
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Posted by Ken
from New Hampton, NY
on February 19, 2023
We purchased the Nirvana firm from Ron and his team. They made it in a few days and I brought it home. We sleep so soundly on it we had to purchase another one for our lake house. Shovlin family are great people who make great products.
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Posted by Rochelle C
from West Memphis, AR
on August 22, 2011
Thanks for letting me write this review! My husband purchased this set used from another co-worker who was moving. This fellow bought it as new and as a guest bed. The manufacture year is 2008-Batesville, MS. It had never been used. I don't know what my husband paid for it,but …
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Posted by Joe T
from Waxhaw, NC
on June 17, 2011
6k mattress, paid half off, still expensive, sucks, in two months such sinkage if you roll to other side of mattress you must roll up hill, they replaced once now for second time say it is normal wear and tear? really in two months, we were told when we bought …
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Posted by Sammyk H
from Newton, NC
on June 16, 2013
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint. We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they …
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Posted by Helena B
from Washingtonville, NY
on February 22, 2012
The mattress was just delivered today. February 22, 2012. The noxious smell is overwhelming. I hope it goes away. I am glad we have some mild February days because I have windows open creating a cross-ventilation. Can't imagine putting it in a room with only one window because of the …
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Posted by Daren C
from Valdosta, GA
on September 28, 2012
Got my soft luxury queen in last month and if there is a pea under it unlike the fairy tale I sure couldn't feel it. God bless the Ed Brians of the world if there are any more left out there. Best customer service in the world and I work …
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Posted by Lisa L
from Phoenix, AZ
on September 30, 2013
I'm the rare person who had a service issue with this company. I had to wait patiently for my mattress, but it was worth the wait. Once the principals were informed, including the manufacturer, they stepped up and took care of me, especially Ed Brians of Saatva. It feels as …
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Posted by Del
from Levittown, PA
on February 17, 2014
We purchased our mattress less than three years ago. As soon as the warranty expired we started feel discomfort in our bed. This mattress has a resulted in me having severe lower back pain. Every morning, I have to sleep on the sofa for relief. When I move to the …
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Posted by Megan M
from Crestline, CA
on November 14, 2013
My Back Supporter had been passed down to me from family member but she hardly ever slept on it so it was in excellent condition. I'm a side sleeper & it conformed perfectly to my body! I had it for several years & it was just as comfortable as the …
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Posted by Joseph W
from Macomb, MI
on August 1, 2014
This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
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Posted by Kayla W
from Stanberry, MO
on January 11, 2014
This mattress was not cheap. We absolutely loved it for the first year. Then one morning I woke up with a sore back. That night when I went to bed I felt like I was being "sucked down" and I couldn't roll over. Woke up the next morning with a …
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Posted by Judith H
from Mount Clemens, MI
on August 5, 2014
I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else
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Posted by Jeanne P
from Oklahoma City, OK
on September 23, 2014
My experience is much like the other reviews here. Back and hips hurt to the point of having to go through physical therapy. Store refused to help. Manufacturer denied a problem. Spend too much and now have to shop for something else in less than fifteen months. Disappointed. Mad. Pissed …
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Posted by Lisa
from Bloomfield, NY
on January 11, 2015
The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Aaron
from Syracuse, UT
on February 4, 2015
I was originally skeptical about making a mattress purchase online, however, after my experiences with Saatva…I am very happy that I took the chance. I purchased my Saatva mattress in November 2014 and felt it necessary to wait until now before posting a review. I chose to write this simply …
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Posted by Glenn
from Muskogee, OK
on February 26, 2015
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
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Posted by Christine
from Flanders, NJ
on March 11, 2015
Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S.
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Posted by Kevin W
from Wilmette, IL
on July 15, 2015
Loved this bed, then pretty deep impressions after 2-3 months. Also cannot turn over. Pretty disappointed for the money I paid.
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Posted by Wendy
from Lafayette, CA
on May 22, 2015
When we bought our Chattam & Wells bed nearly 20 years ago, I was worried we had spent too much on our mattress. But, it lasts forever: this mattress is so well made, I fear they will go out of business, because nobody will have to buy new mattresses. Warning: …
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Paul M
from El Paso, TX
on August 13, 2015
overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort …
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Posted by Andrea
from Maryville, TN
on September 20, 2015
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
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Posted by S W
from Metairie, LA
on September 29, 2013
This bed has made me miserable. I dread going to sleep at night. I cannot get comfortable. I wake up with back pain throughout the night. It is so uncomfortable I had to get a memory foam pad to place over it. I was waking up with numb, painful heels …
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Posted by Colin
from Woodbridge, VA
on January 14, 2017
I purchased a King Size Luxury Firm Saatva about almost three ago. I was also sucked in by the "wonderful" reviews posted on different sites on the web. They build the impression that this is a top mattress selling at a low price because they sell directly to you. They …
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Posted by Debra
on July 9, 2016
Because as soon as I lay on it, I fall a sleep!! LOL The beds are great!! Jesse Johnston from the Woodbury store was excellent! I spent all day looking around, Mattress Firm was my last hope on my way back to Hudson. He helped me and I was out …
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Posted by Joann
from Deltona, FL
on July 14, 2016
I have had this mattress (spring version) for two or three months - plenty of time to break it in. To be honest, I liked it much better right out of the bag. It is not a rolled mattress - comes full sized in a well-packaged bag. It was firm …
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Posted by Laine
from Saint Louis, MO
on July 18, 2016
I've had my Saatva Queen Luxury Firm for almost three months now, and I'm wishing I hadn't waited so long to buy it. I'd known almost since I paid well over $2000 for the last bed that it was a mistake--daily backaches and headaches were a constant reminder. I knew …
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Posted by Mike
from Fulton, MS
on August 25, 2016
Ordered this mattress from a local store after trying their demo model. The mattress I received is nothing like the one I tried before purchase. It's like a slab of concrete with a pillow top that does nothing to cushion it. The rating says "plush" but this one has to …
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Posted by Carla B
from Dodge City, KS
on February 19, 2015
I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We …
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Posted by Jerry M
from Plymouth, MI
on August 7, 2014
We are very satisfied with our mattress.
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Posted by Sam S
from Lethbridge, AB
on July 13, 2013
We decided to try this mattress out after sleeping on a tempurpedic for the last 5 years - bad move! My husband doesn't mind it, but it is way too soft for me. At first it feels like the Tempur Cloud Luxe bed, and I was hoping it would support …
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Posted by Loretta
from Fresno, CA
on September 22, 2016
They are sold at Salvation Army. Its nice and new and firm and my back ache is gone. I love it!
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Posted by Michael P
from Imperial, MO
on March 11, 2015
We have two of queen size beds from Saatva My wife and I have tried all manufacturers from Sealy to Serta. We took a chance to order on line based on many great reviews. We were not disappointed. The only mistake we made the mattress was a little to high …
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Posted by jill
from Lake Jackson, TX
on December 25, 2016
The mattress started out comfortable. But after about two years it started sagging on the edge, the side where I get on and off the bed. By year three the edge was totally smooshed down, with a big dip from the middle to that side. The only sleep-able surface is …
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Posted by Cindy
from Holland, MA
on December 10, 2016
Really comfortable at first, but after less than five years there were two impressions that made rolling over difficult. The euro-top lost all softness. Slightly better when rotated. Mattress looks like new except for the two impressions. After ten years with our last mattress, it was still like new. Bought …
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Posted by Michele
from Palm Coast, FL
on February 7, 2017
It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
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Posted by Amy F
from Conway, SC
on March 4, 2023
The mattress has sunk 4 1/2 inches where we sleep. It has a ten year warranty and the furniture store is replacing it.
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Posted by Sydney
from Broomfield, CO
on October 4, 2019
We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress …
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Posted by Phyllis
from Hayden, ID
on April 17, 2023
I bought it for a spare room and changed with my firmer mattress for about 4 months. There is indention where I sleep and lumpy. Will be measuring to see if it meets the 11/2 inch then contact for warranty. Will never recommend this mattress to anyone.
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Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
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Posted by Steve
from Springdale, AR
on July 30, 2017
Softer Mattress. However the Mattress is supportive. I had a wonderful experience with the company as a whole.
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Posted by Saphir
from Dallas, TX
on June 7, 2017
I almost spent $2500 on my mattress last year and then had a friend mention Sleeptronic and how they were local to Dallas. Found a better mattress for ~$800 and never slept better. Customer for life.
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Posted by Andy
from Beverly Hills, CA
on June 24, 2017
We purchased this mattress about two years ago. It was more expensive than other options but we heard about the "new technology" and the salesperson recommended it. it seemed to be comfortable at forst but after a few months, it no longer seemed to support either of us and we …
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Posted by Ann
from Westbury, NY
on August 14, 2017
Would not recommend this mattress
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Posted by Jill
from New York, NY
on September 18, 2017
I have been looking at purchasing a latex mattress for a few years because I slept on a latex mattress that I loved when I was young. I did a lot of research and found PlushBeds to have the best quality and price. I purchased two Botanical Bliss mattresses. The …
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Posted by randy
from Surrey, BC
on February 13, 2018
The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
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Posted by teresa
from Fishers, IN
on May 15, 2018
Just got our Amore queen hybrid bed yesterday. Delivery was in timely manner, box in good shape, left by our door. After removing from box, very easy to unroll out of the plastic wrap. Inflated immediately. Slept on it 2 hrs later. Got up in morning with no backache for …
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Posted by Leah
from Anchorage, AK
on July 19, 2018
This is the best bed Ive owned and I had spinal stenosis and back issues and I dont ever want to get rid of it unless it’s the same brand but better! 😊
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Posted by Martha A
from Miami, FL
on August 27, 2018
My husband and I love the mattress. We are very happy customers. Best purchased ever. No more neck or back pain. Thumbs up for my Winkbed!!!
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Posted by Allison
from Lipan, TX
on October 27, 2017
The Vera Wang mattress has been great! The only problem I’ve had is sleeping hot, but can’t say that’s due to the mattress since I’ve gone through menopause, but it hasn’t helped any. The comfort is fantastic and with two overweight adults sleeping on it it’s held up wonderfully.
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Posted by Linda L
from Pensacola, FL
on May 13, 2019
I am satisfied overall, but am disappointed that this mattress always retains my depression (despite a not so heavy weight of 114) since the beginning. Also, it's a bear to turn, but with hubby's help we manage it every few weeks. Hubby, who's a back sleeper, likes it better. Liked …
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Posted by Roy
from Brentwood, NY
on October 24, 2018
A mattress needs to last more than 5 years and shouldn’t show serious signs of wear.
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Posted by April
from Tampa, FL
on October 21, 2018
This has to be the best mattress I have ever slept on! I do love a soft bed but this was both soft and firm... it’s crazy because I am super picky on what I sleep on. Honestly, hands down, I would recommend this mattress to everyone!
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Posted by Timothy W
from Beverly Hills, CA
on October 25, 2018
Expected a ten year mattress. At 10 months it sags so far i can sleep for back pain
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Posted by Patty
from Sacramento, CA
on October 30, 2018
The sales person kept bringing us back to this mattress as we trying decide between this one and a Beautyrest. The prices are very similar and so it wasn’t about trying to up-sale us. We are very impressed with this mattress. It is quite firm which is what we wanted …
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Posted by Terasa T
from Modesto, CA
on September 25, 2010
I am not an impulse shopper when it comes to larger purchases. We tried every mattress at "Mattress Discounters" & "Sleep Train" . We also tried a friends "Sleep Number" mattress finding that it really was a glorified air-mattress. Haven taken our time and done our research we are overjoyed …
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Posted by Barbara
from Marietta, GA
on January 3, 2019
We were sent the Serta Perfect Sleeper Trelleburg mattress as a second replacement under warrenty. Original mattress was purchased in Winter 2014. Each of the 2 warrenty replacement mattresses including the Trelleburg have failed in the same way. The side support of the mattress is GONE! If you sleep too …
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Posted by diana
from Odenton, MD
on February 8, 2019
we like a harder bed and this one is perfect for the two of us.
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Posted by Christopher
from Chaska, MN
on March 1, 2019
Don't buy a mattress from this place. We bought a foam $2000 plus mattress and it has no support after just two years. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. When the warranty inspector came they offered no solutions. They …
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Posted by Matthew N
from Arlington Heights, IL
on April 27, 2019
The one thing I would like to see on the mattress are handles! Turning a king size mattress with no handles is a joke. Not sure why they skipped out on handles.
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Posted by Jim B
on April 27, 2019
Has not lasted as long as previous mattresses.
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Posted by Angela B
from Saint Louis, MO
on April 29, 2019
With being bigger people, we have always had problems finding mattresses that are good for us. we had a traditional mattress and the sides would breakdown, the center would go down. Then we went to an adjustable air bed....spent alot of money and hated it. Then we got the wink …
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Posted by Daniel
from New York, NY
on April 29, 2019
I bought my WinkBed about 2 years ago and it’s absolutely fantastic. Still in perfect condition. My partner and I sleep cool and comfortable and without any pain. I’d recommend WinkBeds to anyone!
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Posted by Enrique
from Seabrook, TX
on April 10, 2019
I had this Purple Mattress for about 9 months now and the first 6 months its was heaven, super comfortable, amazing but after the 6 or 7 month I start it to get up with back pain and sore neck to the point that I couldn’t even walk because of …
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Posted by Jeff T
on April 27, 2019
My wife and I are both plus size so we had them make it with a heavier spring. We have not any sag that we got with our previous mattresses. Very pleased with the purchase.
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Posted by Christina S
on April 28, 2019
We did a lot of research and picked the Wink because it’s good for side sleepers. Our purchase experience was excellent. Price is right, delivery great and it looks so pretty. It’s good for side sleepers but really for anyone who wants a great nights sleep!
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Posted by Jill
from Cincinnati, OH
on April 12, 2018
Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!
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Posted by Steve
from Lincoln, NE
on November 27, 2017
Haven't had it 3 years yet, paid over $2000 & it already sags in the middle worse that the cheap mattress I threw out when i bought this one. I sure wish I could get that old thing back! Was told at store by a kid that was guessing that …
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Posted by Dan
from Lebanon, NH
on July 27, 2019
Had been having back and shoulder pain when awaking with old (less than 3 years) firm mattress. Purchased this one. Am a side sleeper. Wake up after three hours with severe lower back pain. Am 6 feet, 182 lb. male in good physical shape. Made decision today that mattress has …
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Posted by Chellie P
from Newbury Park, CA
on March 31, 2010
We purchased the Chateau Cashmere on the third try from the Stress O Pedic company. The first 2 mattresses were horrible and had body impressions on the first 3 days. We couldn't return the mattress for a refund as they let us exchange it twice. The Chateau Cashmere was pretty …
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Posted by Patricia
from Lacey, WA
on August 30, 2019
I didn't realize that my back and hip.pain were related to my former mattress! I wake up pain free and refreshed now!
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Posted by Gayle
from Boaz, AL
on February 18, 2020
The edges broke down on both sides in a month and the stitching came undone from one side to the other. There’s a big wrinkle all the way across! We’ve shown this to the store we bought it from and they said they were getting in touch with manufacturer. We …
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Posted by Lucia
from San Antonio, TX
on May 8, 2020
I got this bed because it was a hybrid. It is still hard as a rock a little over a year later. I cannot sleep on my sides at all. It's a real nightmare for someone with fibromyalgia and a hysterectomy. I don't care how it reads, this thing is …
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Posted by Lucia
from San Antonio, TX
on May 14, 2020
I'd spent over 3 grand total trying to make the bed I bought for $2200 last year comfortable. I finally blew up yesterday and went to get a whole new mattress. I'm glad I did. I woke up this morning, after only one night on this mattress, feeling rested. Thick …
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Posted by Carrie
from Colorado Springs, CO
on July 8, 2020
Not sure what mattress the other reviewers are sleeping on, but my husband and I are in love with our C&W. We purchased it as a gift to ourselves when we purchased our first house. I've been 99% pain free (I have degenerative spine issues) and my husband no longer …
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Posted by Nicky
from New York, NY
on September 19, 2020
This mattress works for 5 months and then goes to hell. It sinks with the slightest pressure and you'll wake up in pain. Beware!
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Posted by Karen
from Peyton, CO
on August 13, 2020
We purchased this bed in February after my husband's cancer diagnosis. We have had problems with the comfort of the mattress, as well as the worst customer service we've ever experienced. We have received two replacements since the purchase. The original topper was hard as a rock, it took 3 …
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Posted by Amanda
from Austin, TX
on September 14, 2020
Mattress is holding up as expected. My husband and I both have enjoyed the support the mattress provides while still providing a layer of softness we appreciate.
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Posted by Kim
from Gansevoort, NY
on July 10, 2020
He's a back sleeper and 6'2, I'm a stomach sleeper and 5'3. This bed fits both of our comfort needs. I don't get hot like I used to. So comfy. We are buying another one for our guest room.
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Posted by Unsatisfied c
from Saint John, IN
on October 25, 2020
For the price, I feel company should stand behind product. The only way warranty holds up is if sagging is within an unreasonable measurement.
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Posted by Larry
from Arden, NC
on November 18, 2020
I wasn't aware of the brand, but knew I didn't want the "sinking" of memory foam. I got the medium firm, and it started out a bit firmer than my shoulder was used to. 5 years in, and I'm not stuck in the middle of it, so we're all good.
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Posted by Clifford
from Chico, CA
on December 14, 2020
The Purple technology is very different. I found it worse than temperpedic in how it is difficult to roll over or change positions. Does not seem like it will hold up very well. The return policy at the mattress store was very expensive.
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Posted by Lisa
from San Mateo, CA
on December 24, 2020
Would not buy again. Was barely worth the money at 3 year lifespan. Goes mushy at the 3-year mark
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Posted by Laurell
from Chicago, IL
on January 7, 2021
This bed was perfection for me! But it's going into year 13, and it's not as comfortable as in years past. It has had a 12 year run! (purchased 11/22/2008) I really would like to purchase another set, but cannot find it. Looks great, but it's old, and I wake …
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Posted by Annmarie
from Andover, MA
on April 16, 2020
We are so happy with our purchase. It took us awhile to find a mattress. Thrilled we found Spink!
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Posted by Kevin
from Raleigh, NC
on November 7, 2020
Charles P. Rogers Estate Lifetime 3 is a perfect mattress. Soft enough to get you to sleep comfortably and supportive enough that you awake pain-free. Excellent stability keeps your partner asleep while you fidget or vice versa.
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Posted by Craig
from Camano Island, WA
on January 26, 2021
bought the mattress because of the Stearns and Foster reputation and the heaviness of it. Have had some lightweight mattresses in the past that didn't hold up. this mattress has been a disappointment, after about 2.5 years of comfort the bed is now sagging in the middle of both sides …
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Posted by Jesse
from Red Deer, AB
on May 12, 2022
It's an awesome mattress. Mattress Mattress in Red Deer is the place to go!
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Posted by Matthew
from Kamas, UT
on April 4, 2020
Having spent a significant amount of money on this mattress, we are extremely disappointed with the level of comfort that it has provided. The mattress was fine for the first two months, but has deteriorated ever since, and adjustments such as a topper, pillow placement and sleeping positions have done …
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Posted by Karen
from Garrison, KY
on May 29, 2022
l will NEVER BUY a Serta again!! Had this 4 months and my husband impression was so bad. He is 220 pounds and not overweight! I called Serta and they said take pic and fill out form online. they said pics didn't go through so I told them to send …
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Posted by Connie
from Edmonton, AB
on December 24, 2021
I find it already sagging on both sides but it feels like a bar down middle of my queen bed. It's only 4 mths old. I even put a extra 3 inch memory foam topper on it and I can still feel the bar. Had I not bought it brand …
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Posted by Carmen
from Clifton Park, NY
on February 17, 2022
Purchased the Sleepwell mattress and box spring in September 2021. Defect in mattress cited in November 2021. Submitted Warranty Claim in November 2021 with required photos showing the defect. As of today, 12 weeks later, no disposition or response received! Very poor Customer Support!! Back pain continues!!! BUYER BEWARE!!!!
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Posted by scott
from Gardena, CA
on September 1, 2022
Serta is living off their name period. Their product is less than satisfactory. Most importantly the company does NOT stand behind their faulty craftsmanship. Do yourself a favor and go with a reliable company
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Posted by Heather
from Auburn, WA
on November 18, 2022
Deep sagging in the center within a month. Horrible support. My 10 year old mattress was better than this new one a month in
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Posted by Angela
from Canistota, SD
on December 8, 2022
I would like to start by saying I have purchased a total of 3 beds from Comfort King and the first 2 I loved, it is the most recent one that I have an issue with. I spent $3392 on a new pillowrest set 24ILD featuring FLOWT Anti-Gravity Gel bed …
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Posted by Steve
from Exeter, RI
on March 7, 2017
Paid a lot of money for this mattress less then 6 months has major impression and hump in the middle a real peace of crap!!
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Posted by Andrea
from Kent, WA
on April 21, 2015
If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and …
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Posted by S.C
from Salinas, CA
on August 25, 2017
Horrible mattress. From the start I felt like I was sinking into a hole. Initially just when my husband was next to me and now anytime I lay down. I have to use a pillow to support my side so I don't sink. I was unable to return because Mattress …
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Posted by Heather
from Rochester, WA
on April 7, 2018
This mattress is great quality and definitely keeps you cool but the comfort level is very low. I wake up with lower back pains every morning and with my previous bed that never happened. I think the bed is to firm. It doesn't allow for enough of my body to …
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Posted by Bob
from Blandon, PA
on May 3, 2019
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe. I …
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Posted by Lisa
from Niles, MI
on May 17, 2020
We spent a lot of money purchasing this bed from Macy’s. It has a good warranty, which we used after the first 2 years when it broke down. They replaced it with the same mattress with little problem. But after a few months, this one broke down even quicker. We’ve …
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Posted by heather
from Cameron, ON
on December 16, 2020
Feels like sleeping on an air mattress with no support. As soon as someone else is in the bed and weighs more than you you fall into a hole it crates around the person. Totally dissatisfied with this mattress.
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Posted by Sharon
from Greenfield, IN
on April 27, 2019
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the …
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Posted by Jennifer B
from Fredericksburg, VA
on August 31, 2011
Bought my 1st mattress 4 years ago was replaced within two yrs due to the sinking, now less than two yrs SAME PROBLEM and wont replacesimmons warrenty is a joke ( NEVER BUY A SIMMOMS) the guy that they sent out to inspect the mattress said i should have no …
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Posted by Charlotte
from Oswego, IL
on December 26, 2014
This turned out to be the wrong bed for me but I don't believe I could get the manufacture to take it back.
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Posted by Kevin
from Prospect, KY
on August 13, 2018
I bought this via Westin after being happy with their beds over too many nights in hotels. I thought I was paying a premium price for "the best" product. My wife and I liked it initially - but a year in we are both unhappy. I am about 220 lb. …
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Posted by Andrew
from Beaconsfield, QC
on December 9, 2016
the idea of an unflippable mattress is a scam. We rotate it regularly so my grove becomes my wife groove. We are both not heavy people but there is zero support. I had back problems that worsened and my wife developed them.
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Posted by Terry
from Rocky Point, NC
on December 4, 2019
Feel coils can not sleep on it
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Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
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Posted by Stephanie
from Waterford, MI
on August 4, 2016
We got this mattress in March by April starting to sink in the middle. We got a replacement mattress in Mid July well its been less then a month and the middle is sagging on the replacement. Now we have to wait for some to come out and look at …
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Posted by Pete
on August 6, 2016
It did not seem this hard at the store. Thought maybe they switched on us. This feels like sleeping on concrete.
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Posted by Sarah
from Austin, TX
on August 27, 2019
"Love this mattress!" I have back problems and as soon as I tried this Beautyrest Dawson hybrid in the store I knew it was for me. I have been sleeping on it for about six weeks now and it is so comfortable. I also love that it is a smooth …
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Posted by rob
from Kingston, WA
on February 19, 2017
its difficult to roll over or change positions as depression develop on the side you sleep on, and its hard to roll uphill.
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Posted by Jules
from Peoria, IL
on October 6, 2018
This mattress is the best bed we’ve ever slept on. We have gone to bed every night and we never fail to say how much we love our bed.
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Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
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Posted by Kay
from Milford, DE
on October 25, 2019
This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going …
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Posted by Sharon
from Zion, IL
on February 21, 2022
When I first got this mattress it was wonderful. 5 years later I began to have hip & shoulder pain every night & woke up with severe back pain each morning. When I removed all the bedding I was surprised to see an indentation where I slept of 1 1/2". …
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Posted by Arelis
from Hollywood, FL
on August 9, 2014
I owed a Simmons Beautyrest in King size for a few years and the mattress still in great shape, I just bought this Pontevedra and was delivered last night and I was shocked with the quality, not good at all, the quality feels very cheap and I would not recommend …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Christine
from Warwick, RI
on August 21, 2019
We’ve had it two weeks and love the comfort it provides. It’s just is a joy to go to bed and a great nights sleep.
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Posted by Brian
from Clayville, NY
on October 20, 2021
This was a floor model that half is plush firm and other is plush. I sleep only on the firm side and you eod have no idea where I sleep. Nest mattress I have ever owned. Wish I could by this model again.
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Posted by Jan
from Alpharetta, GA
on March 17, 2019
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, …
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Posted by Brandy
from Austin, TX
on March 30, 2019
I am under 140 pounds and sleep all ways. This bed looks new can not see any reason for the lack of back support. I do not feel or see any oh that is why spots. It has the exact base setup that Macy's said but still something is very …
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Posted by Amy F
from Conway, SC
on September 17, 2021
A mattress should last more than five years. We are not heavy people and there are indentations where we lay that do not go away.
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Posted by Tony
from Seabrook, TX
on February 19, 2018
Luxury firm is the right firmness for me. Our prior mattress was too soft and some of the ones we tried in the store were too firm. This one seems to be just right so far. Very comfortable but it does not feel like there is any cooling or ventilation. …
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Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
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Posted by Mike r
from Hollywood, FL
on November 21, 2020
The mattress is awesome I get my best sleep now that I have it.
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Posted by Jerre A
from Knippa, TX
on November 6, 2010
after a couple of years, it didn't feel as good as it did when i bought it. My sister told me that it's not the mattress that goes bad, it's the box springs. They last 2-3 years on an average. So I got a piece of plywood and put it …
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Bill
from Comox, BC
on June 4, 2018
It's our second Simmons in less than 4 years. The first needed replacing after 2 years. This one has been slightly less than 2 years and sidewalls are crumbling and there's deep grooves on one side (same problem as the first one) and it also squeaks. Terrible mattresses!
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Posted by Andrew
from Old Lyme, CT
on November 14, 2018
Unsatisfactory, I would only hope that Sears would honor their 10 year warranty. I will not purchase a beatyrest mattress again.
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Posted by Lindsay
on January 31, 2023
We purchased a king Big Fig mattress, box spring, and frame in 2018. Already the integrity of the foam is failing and makes it feel like we're sinking into a hole. On both sides of the bed the sagging is so drastic we're either sliding into it or leaning inclined …
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Posted by Lyn
from Torrance, CA
on February 6, 2016
I love the bed very comfortable but it's Sink in the middle I had to sleep on the edges which does not sink but it forces you back to the middle the bed is very comfortable but no support in the middle after 4 years I'm returning the bed
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Posted by Linda
from Panorama City, CA
on November 14, 2015
This is my second time purchasing a set of mattresses from Saatva. The customer service has truly been excellent. The website is understandable, filled with helpful tips and information and easy to navigate; the phone call acknowledging receipt of my order (and actually having the opportunity to speak with a …
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Posted by Sherry
from Ithaca, NY
on December 13, 2015
My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
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Posted by Don
from Canton, OH
on April 2, 2016
The Englander Tension Ease series has additional model names depending on the store where it is marketed (like many mattress manufacturers) in an attempt to reduce competition and confuse the consumer trying to comparison shop. We have the king size pillow top version; has the individually pocketed coils, some gel …
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Posted by Rich
from Fredericksburg, IA
on December 21, 2015
I believe the one we replaced was still more comfortable after more than 15 years than this one has been after 6 months
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Posted by Elaine B
from Los Angeles, CA
on February 18, 2013
The mattress was great when we bought it, but has completely lost all support with 3 years of regular use. Ridiculous that such an expensive product doesn't last longer. Would NOT buy again !
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Posted by Janice B
from Whittier, NC
on December 20, 2012
I would never buy this mattress again. It easily caught fire and blew up almost catching our home on fire while we were asleep. It is not flame teardent at all. Awaoting return call from me4chant
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Posted by Patricia D
from Antioch, IL
on January 19, 2013
Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it …
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Posted by Diane W
from Mulino, OR
on January 20, 2013
Our purchase of the iComfort Prodigy was a result of an exchange of a totally unacceptable innerspring mattress, exercising our "one-time comfort guarantee". Our salesperson assured us that, to approach the feel and comfort level of our old mattress, we should seriously consider a memory foam product. The concept of …
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Posted by Lisa D
from Naperville, IL
on October 25, 2010
We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts …
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Posted by Donna C
from La Pine, OR
on March 23, 2013
I will never purchase any mattress again that has memory foam no matter the hype of "cool gel technology"...it just doesn't work! I need to get up 1-2x a night to let it cool off before I can get back to sleep on it again. My room temp is between …
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Posted by David F
from Ithaca, NY
on October 15, 2012
They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it …
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Posted by Cathy B
from Walton, NY
on November 19, 2012
This is the third mattress. The Sleep Store replaced it twice.We went to 2 twin XLs instead of the King. Within weeks, the mattress sags and there is an indent where your body lays. This makes it uncomfortable to sleep. NOT what we expected for the money. I've written to …
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Posted by Traci G
from Berrien Springs, MI
on October 27, 2013
I spent way too much on this bed and I am now stuck! This bed is very hard, like sleeping on a board. The foam does not give at all. I sweat all night long due to the heat that is generated from this foam. It is horrible. Since I …
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Posted by Dave K
from Colorado Springs, CO
on January 5, 2011
Mattress in not a reversable mattress so you cannot turn it over to get a new side. Head end of bed sloped 3" down in less than one year. We had to put 3 inch blocks under head board to make it level. Simmons say they cannot help, talk to …
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Posted by Judy R
from Holland, MI
on September 23, 2011
We bought this mattress in June 2011, in July, we rotated it and now we have an impression at the foot of the bed, obviously visible through all the bedding. My big concern is, what will it look like a year from now. I'm afraid to rotate again for rear …
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Posted by Mary S
from Erath, LA
on June 10, 2011
The best bed in the whole wide world !! It's in the "perfect" category. I fall asleep within minutes, stay asleep all night, and wake rested. No aches, no pains. So much back support, you feel your back relax and tension disapears... I actually thank God for my bed each …
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Posted by Carmen L
from Old Hickory, TN
on June 19, 2011
A mattress is no small purchase so taking the dive can be nerve racking. I finally after a few months researching latex went for it. THIS is the absolute best bed ever!! As the other reviewer stated, its hard to get out of in the morning! I'm always late for …
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Posted by Sdf S
from Cayucos, CA
on October 5, 2011
So it turns out my comfy new Serta mattress was only comfortable for two years, and has gradually been getting less and less comfortable. No problem, I paid big bucks for the 10-year warranty, right? Wrong. The warranty "inspection" doesn't test for the things that make a mattress servicable; ie, …
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Posted by Evelyn M
from Newark, NJ
on December 2, 2011
Excellent mattress sad it cannot be found in king size. Bought this mattress almost 9 years ago at Bloomingdale's and it has kept its specifications like new. Looking for a king size mattress just like this one but no such luck. The mattress has a soft and cushion feel without …
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Posted by David B
from Carlsbad, CA
on August 7, 2013
Wow! What a great bed from day one. I am so happy with our purchase of this bed for so many reasons. I've had a great night's sleep every night and my wife has too. She can't even tell when I get out of bed in the morning (I'm an …
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Posted by Sandra B
from Olin, NC
on November 24, 2013
We spend 4-6 months in our RV, so this mattress has NOT been slept in for a full 4 yrs.; however, it looks like a mattress that is at least 20 yrs old. Very uncomfortable, stiff and sore in the morning. We are getting rid of this mattress, money down …
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Posted by Brian H
from New Baltimore, MI
on August 5, 2014
So far, everything about this mattress is as good or better than we hope. Best mattress I have ever bought. Veryou happy.
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Posted by Keith T
from Warren, MI
on August 21, 2014
Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know …
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Posted by William S
from Taylor, MI
on September 19, 2014
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Morgan
from Spring, TX
on March 22, 2015
Worst mattress I ever slept on. Owned for 3 years and 3 weeks and it was so uncomfortable that I replaced it. Strongly do not recommend this mattress!
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Posted by Shannon
from Little Elm, TX
on March 9, 2015
Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and …
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Posted by Sandra B
from La Center, WA
on July 30, 2015
I weigh 160 lbs and am 5'9". I have a bulging disk. When I lay on my left side the mattress sinks in by my hip and causes the bulge to be pinched and leaves me with excruciating pain. It is not quite so bad n my right side but …
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Posted by Cher
from Surrey, BC
on April 29, 2016
We had to return our first Dormeo Octaspring after I spent over a year complaining that something was wrong with it & my hip constantly hurt. Customer Service from the company we bought it from told me to take off the cover - the mattress top was split in several …
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Posted by tim
from Buffalo, NY
on January 9, 2017
Posted by Noreen
from Basking Ridge, NJ
on July 1, 2016
It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it …
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Posted by Ann S
from Hughes Springs, TX
on September 3, 2016
The first month was awesome and down hill from that point on. Huge body impressions now and actually intention started in the first month. So bad that it is very noticeable when bed is made or unmade. Wasted so much money but the company said IF they came out and …
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Posted by Alison
from Panama City Beach, FL
on December 22, 2015
This mattress was amazingly comfortable when we first got it. We bought 3 for a vacation home that we have. Within 90 days, ALL THREE had giant indentations. We contacted RTG warranty - 2 are 1.5 inch depressed and 1 is 2 inches. They were nice and exchanged them, but …
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Posted by Mark R
from Muskego, WI
on September 30, 2013
The product itself seems to be of excellent quality. The delivery people did not secure the center cross member of the bed frame. They only put the lock nuts on the bolts and did not tighten them. Had I not looked under the bed I would not have noticed this …
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Posted by Crystal
from Panama City Beach, FL
on January 24, 2016
The first thing I noticed was no edge support - I slid right off the side of the bed like I was sitting on a slide. Not to jump to conclusions, we decided to sleep on it and give it a chance. I noticed a strong chemical smell that grew …
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Posted by Rita
from Hollywood, FL
on July 26, 2014
The plush mattress top is horrible hot I sleep in a hammock
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Posted by Barbara M
from Phillips, WI
on October 18, 2016
There is a 2 to 3 inch indentation where I sit when I get out of bed. It's like the foam never came back to its original shape. I would like to know if anyone else has this problem?
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Posted by Barbara
from South Hill, VA
on January 23, 2017
I wake up in the morning feeling stiff around my neck and shoulders. I don't get a full night sleep.
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Posted by Carmela
from Barrie, ON
on November 23, 2016
The first mattress I bought at Sears was horrible and they made me keep it for a full 90 days before I could switch it. The sales person went on about how great the iComfort Prodogy Everfeel was so I paid the extra money for it. It was fine for …
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Posted by Vlad
from Scottsdale, AZ
on January 11, 2017
The mattress developed body impressions on two sides. S&F won't fix it under warranty. We're suffering in discomfort every night after spending over $3,000 on this mattress. We're forced to buy another mattress, I can guarantee that it won't be S&F!
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Posted by Jennifer C
from Clayton, AL
on February 19, 2017
By far the worst experience ever buying this mattress had a hard time getting them to replace it kept coming up with all kinds of stuff so I couldn't get another one but hopefully I will be getting another mattress soon.
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Posted by Sandra
on February 16, 2017
I tried the cool memory foam mattress, Great except after 2 mo of using it I began a sever allergy to it, Appears there are a lot of different chemicals in these foams. My dog even had two seizures which she never had before, can't confirm the mattress did it, …
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Posted by jackie
from Rainbow City, AL
on August 16, 2017
Posted by Phedra
from Duncan, BC
on June 1, 2017
For the first few nights, yes, this mattress was firm - it was great. Over the next several weeks, and now months, it has completely collapsed on itself. When you lay in your spot, the edges of your profile start to rise up around you, as your body is sucked …
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Posted by Peggy
from Wharton, NJ
on November 4, 2019
Beautyrest Silver East King MEDPT very Lumpy purchased August of 2019 and mattress is not getting any better. Thought it would adjust to my sleep position,
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Posted by Elizabeth
from Milwaukee, WI
on November 3, 2018
Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag …
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Posted by Andrew
from Orem, UT
on April 25, 2017
I was upsold this mattress by an RC Willey Sleep expert. He assured me this mattress would be the best of the best. It was great for 2 years then it sagged to the point that I started having back pain. I would go to bed feeling great and then …
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Posted by Adam
from Huron, OH
on October 23, 2017
We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress confort level for our preferred sleep positions. I …
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Posted by debbie
from Carthage, TN
on October 25, 2017
bought this mattress at sleep outfitters had a hard time finding a bed comfortable for my back. so on my last exchange I asked what would be the best for my back troubles they recommended that the dormeo or the tempur-pedic would be the best to buy. I had slept …
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Posted by Dagmar
from Cleveland, OH
on August 29, 2017
We returned the first mattress because it bowed (high in the middle, low on the sides). We received a new mattress and this one is too soft and it squeaks every time you sit or lay on it. The edges of the mattress are too soft and still bow but …
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Posted by Tommie
from Elkin, NC
on July 30, 2017
I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already. It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole. I am 5 feet tall and weigh 130 …
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Posted by ZDENEK K
from Redondo Beach, CA
on December 13, 2017
It wakes me up early in the morning because of the pressure points make it uncomfortable. I can't fall asleep again after that for hours. I wish I've got softer aireloom mattress like Crystal Cove Firm or Pacific Coast Firm.
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Posted by Wendy
from Houston, TX
on December 31, 2017
This mattress was purchased for a weekend home so sees seldom use. Within 2 years there were significant body impressions on the surface (we weigh 180 to 230). Cannot get a comfortable night sleep.
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Posted by Tatyana
from Tomball, TX
on December 23, 2017
we had cali king bed and mattress that gave to our son and treated ourselves to a new beautiful bed, and this mattress came with it.... my husband started complaining 1 st week, i just told him he is a whino until i developed ax excruciating lower back pain, i …
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Posted by Patricia
from Laguna Niguel, CA
on February 23, 2018
This mattress did not meet our expectations at all. It is more than firm - just plain hard.
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Posted by Robert
from Pickerington, OH
on March 4, 2018
Didn't last 2 years before problems started. Back and hip pain. Springs constantly popping when laying down.
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Posted by Adam
from Huron, OH
on October 24, 2017
We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress comfort level for our preferred sleep positions. I …
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Posted by Beverly G
from Orange, CA
on March 30, 2018
We have been pleased, but two of my friends have been very dissatisfied with their Custom Comfort mattresses.
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Posted by K
from San Luis Obispo, CA
on March 24, 2018
A little pricey $$ but you get what you pay for. I love sleeping like i'm floating on a cloud.
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Posted by Kathy
from Dothan, AL
on October 22, 2017
We’d owned this king mattress less than two years when the problems started. We do NOT recommend this mattress, unless you only plan on sleeping on it for a year or so. Sink holes cause terrible back, hip and shoulder pain! We are both of average (or lighter than average) …
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Posted by Britney
from Lexington, NC
on December 1, 2017
Great for me and my husband so far. My hip has not been hurting since sleeping on the new bed. Love the grey look too.
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Posted by Brittany
from Cherry Hill, NJ
on November 21, 2017
I've had my BOBs Anticipation mattress (king size) for less than a year and there is a 3 inch depression already and you can feel the springs in your back. We are having trouble getting a refund from them as they insist on us getting another matters from them. NEVER …
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Posted by Christina
from North Royalton, OH
on November 3, 2017
After 6 months of having this mattress we started getting "bundling" of the pillow top in areas, my fiance and I are both under 140lbs and we are not big people so there was no reason for this to happen. Rooms To Go replaced it and then we moved, transported …
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Posted by Kurt
from Eastlake, OH
on October 29, 2017
We bought this mattress less than 7 months ago, and already it's falling apart. The sides have no support and the top layer has shifted so badly that it's got giant ridges almost an inch tall on it all over the place making it extremely uncomfortable!
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Posted by Ann
from Greenwood, SC
on January 22, 2018
RTG is sending person to inspect & will lmk if they can help w/ this 9 month old bed. Less Comfort & more pain in back & hip. Dips in mattress on both sides of bed. I’m short & 200 lbs, He’s tall & 215lbs. We rotate mattress every 2-3 …
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Posted by Bill
from Sandy, UT
on April 17, 2018
My wife was looking for a cooler mattress. She saw the Spring Air event at Costco so we met with the salesman and he went on and on about their Gel Infused Latex and how cool it kept you and how it helped with your back support. Also how it …
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Posted by Rachel G
from Bagdad, KY
on January 5, 2017
Incredibly comfortable mattress. The best one I have ever slept on actually. It has the perfect amount of support and plush comfort. It relieves all pressure points. It's really an incredible feeling. The free sheets are very nice too - soft and silky. I am going to call to buy …
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Posted by Steve
from Downingtown, PA
on June 6, 2018
Within 3 weeks of the mattress being delivered it sunk in on one side and humped up on he opposite side. Gold Bond has done NOTHING to correct this issue and claim that they do not make defective products. Their warranty is a joke. We have been pursuing this issue …
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Posted by Tami
from Alamogordo, NM
on July 15, 2018
This mattress is very poorly made. I weigh 125, sleep alone and I have to rotate mattress at least once a month due to the hole it makes where you are sleeping. Also, I now see that I paid twice the mrp. Buyer beware.
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Posted by Rodrick
from El Paso, TX
on July 18, 2018
Have had this mattress for over three years. Still like new Very comfy for me. I have a bad neck and back injury and am very comfortable. I,m 300 lbs
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Posted by Colleen
from Sault Ste Marie, ON
on August 10, 2018
Body Impressions are major - but the warranty only covers mattresses with more than 1 1/2" impression when not in the bed. Ours is at 3/4", and may never reach that limit. There is a significant hump in the centre, which I've had to resort to sleeping on, since the …
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Posted by Lori
from Powell, OH
on August 7, 2018
The bed is extremely heavy, and hard. It doesn't give at all and too painful.
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Posted by Lisa
from Davenport, IA
on September 2, 2018
We originally purchased this mattress 3 years ago. Within 2 months we had a warranty claim and for sagging in the middle. So we get the next one and it lasted about 18 months or so. Filed another claim. Got a 3 mattress delivered for $85, and it has lasted …
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Posted by Lisa
from Oak Lawn, IL
on October 16, 2018
I have lower back and hip pain. My husband has back pain and sleeps warm. Since sleeping on our new Amore bed, these issues have subsided.
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Posted by Marc
from Saint Augustine, FL
on October 22, 2018
The fabrics held up ok. The mattress support systems Failed big time. The mattress is sagging on both sides And humped up in middle. Never had a mattress do this before. My wife and I are normal weight people. Would not recommend this mattress to anyone
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Posted by Melinda
from Covington, LA
on November 4, 2018
It’s like sleeping on an angle trying not to slide down into a bowl which is impossible to do. Wake up with back pain. They do not stand behind their warranty. Have been dealing with them for two years now. Will never buy a Serta or any other mattresses they …
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Posted by Gail
from Ballwin, MO
on December 5, 2018
sleeping on the floor would be more comfortable than this matress
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Posted by Mark
from Urbandale, IA
on December 6, 2018
This is a replacement Restonic due warranty problems with the first one. Let me tell you we hate it so much that we have put it in the spare bedroom and purchased another brand. When our other couldn't be repair by Restonic we were given a partial credit to go …
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Posted by Timothy
from Fountain, CO
on December 18, 2018
I've only had this bed for a year and it already had a serious divot in the middle. It's a very hot bed. We bought a cooling topper, but that only helps a little. It's difficult keeping comfortable all night long since you're sweating from the bed side and freezing …
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Posted by G
from Las Vegas, NV
on November 9, 2018
It's a very firm matteress.They said the Euro top would soften up, but it's been two weeks and my husband and I both can't get comfortable . We when and spoke to the salesman about returning it. He said to give it some more time. We told him the matterss …
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Posted by Emanie
from Oklahoma City, OK
on January 22, 2019
I have never had a mattress that’s fantastic. It is not too hard and not too soft, just the perfect medium. It fully support my back in just the right ways. I’ve always dealt with back problems, but thankfully, with this mattress my back does not bother me during my …
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Posted by Tim
from Cumming, GA
on December 20, 2018
Overall, I would agree with most reviewers that this bed is very good and deserves the excellent reviews it generally gets. In terms of firmness, I find that the DreamCloud has excellent all-around performance, though I feel it is slightly on the softer side even though many reviews say that …
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Posted by Joseph
from Houston, TX
on January 28, 2019
Like other reviewers, we have had some serious issues with sagging. My wife is extremely petite and her side of the bed sags as much as mine. Saatva has replaced our mattress twice now in 18 months, and it's still the same issue, so it's quite apparent that it's a …
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Posted by David N
from North Hollywood, CA
on October 17, 2013
I feel so cheated and scammed. This is a horrible mattress from a horrible company. I should have done my research. I now see that "Dr. Preferred" is the line and doesn't actually mean PREFERRED. I had more back pain then with my horrible cheap IKEA mattress. I called them …
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Posted by Sharon
from Syracuse, NY
on July 9, 2017
I have had this bed for under 2 years and I wake up every morning with a back ache due to a sagging hole that has developed where I sleep. I am extremely disappointed, especially since it cost me $1400.00. I am filing a claim to see what kind of …
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Posted by David
from Fort Wayne, IN
on February 18, 2015
Didn't have any problems with the mattress, until... After only 2 years the corner seam started leaking badly !!!
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Posted by Kate
from Belfast, ME
on May 27, 2019
Very disappointed with this mattress. Began creaking like an old bed after 1 month! The sides have lost support and sink when you sit on the bed. You can feel the springs through the sides. I have flipped and turned the mattress as instructed. I weigh 160 lbs and the …
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Posted by SoundSleeper
from Atlanta, GA
on March 14, 2019
After seeing the other reviews, I had to offer a positive perspective. My husband and I love this bed. It's actually one of the best beds we've had. The comfort is wonderful, like a cloud or a nice hug after a long day of work. Our only complaint is that …
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Posted by Rob M
from Bothell, WA
on April 27, 2019
So glad we took a chance on this matteress site onseen. Best matteress ever! Best comfort and sleep. Have recommended to a couple of folks who have purchased and love their Wink bed!
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Posted by Carol S
on April 27, 2019
Wanted a firm mattress. While this is quite so, the foam top layer holds body impressions making the more slept on side feel a bit lower. With no handles to help, I find it heavy to rotate regularly, so I notice this unevenness more. That is my only complaint.
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Posted by Ben
from Dacula, GA
on March 2, 2018
I looked at a lot of reviews before I decided to try the Leesa, it was nice but a bit soft to me and the edge seemed like it didn't have enough support. I upgraded to the Sapira mattress and I'm really happy with it. It was a little firm …
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Posted by Ron
from College Station, TX
on March 25, 2019
I wish they still made the Nautilus bed. I’ve looked ours over top to bottom and no mold whatsoever as another claimed. Most have been dirty home or something odd.
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Posted by Michelle
from North Las Vegas, NV
on September 3, 2019
On recommendation from our salesperson we used this with an adjustable frame. In less than a year the mattress bunched up lengthwise! Not in the middle as I would have thought with an adjustable base. Became very uncomfortable. We bought 2 extra long twins to make a king size bed. …
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Posted by Sonny
from Hempstead, NY
on February 15, 2020
I bought this from MattressFirm they replaced it with the same model and I still have the same issue again it sagged to the point that I cannot sleep on this mattress anymore. I ordered Xfirm and both sides of the bed have deep pockets and unable to sleep on. …
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Posted by Carol
from Rancho Palos Verdes, CA
on March 7, 2020
I have never loved a mattress before, but I LOVE this mattress. It is sooo comfortable that I look forward to getting into bed at night, and I tell all my friends how much I love my new mattress. My back and hip pains are gone too!
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Posted by Abby
from Edmonton, AB
on March 23, 2020
Waste of money. We feel like we are sleeping in craters, it is so sunken where we're lay. It's lost all support and highly uncomfortable... I feel like I need to see my chiro waaay more because of this mattress!! Very upset with it!
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Posted by Jose
from Woodbine, MD
on April 18, 2020
I’m a 250 lb side sleeper and have been searching for the right mattress, I tried a latex hybrid but it didn’t have enough pressure relief for my shoulders. The AS5 Hybrid has been a great solution, it has zoned support coils so your hips don’t sink in and great …
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Posted by Monica
from Elk Grove Village, IL
on May 17, 2020
I had been having problems with standard innerspring/foam mattresses. Not comfort but allergic reactions to foam. After much investigating decided to try Awara. Got mattress put on my box spring and waited for it to recover from packing. It had arubbery smell which became less but never left. Also 13" …
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Posted by Ron
from Katy, TX
on August 2, 2020
within a year this mattress failed relative to providing ANY support. At $4,100 Serta should make warranty claims quick and easy. Never buy a Serta, you'll likely be sorry.
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Posted by Jennifer
from Rock Hill, SC
on September 11, 2020
My husband sleeps like a rock on this bed. He is a combo sleeper that likes medium to firm mattresses and he just loves this bed. I am a strict side sleeper, very rarely I will end up on my back. I sleep really hot. I prefer a mattress that …
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Posted by Kamryn
from Tampa, FL
on November 10, 2020
I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend …
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Posted by Jason
from Howell, NJ
on December 29, 2020
Horrible mattress. Constantly waking up with shoulder, hip and back pain. I’ve been sleeping on the couch until the thirty days are up and I can return this. Avoid this horrible mattress unless you like the feeling of sleeping on concrete.
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Posted by Dennis
from Harwich, MA
on January 19, 2021
The mattress appears to be compressing, getting lower to the floor. Sleeping on it feels like I am on a solid stack of cardboard that just compresses in a "canoe" type impression on the bed, my side and my wife's.
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Posted by Patrice
from Pflugerville, TX
on January 24, 2021
Myself and every single son and daughter of mine and their children waste no time falling to sleep in this bed when they come to visit me . The bed isn't the issue with my not being able to sleep with arthritis,it's the pillows. I've been trying to find another …
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Posted by LG
from Fort Worth, TX
on May 3, 2021
I am a researcher by training, so whenever I buy anything I do extensive research. I needed a King mattress and I am a plus size side sleeper.I used to have a Sterns and Foster with a thick pillowtop that was great but their quality went down and then I …
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Posted by richard
from Novato, CA
on January 25, 2021
it was allright at first but just fell apart and the warranty is a scam a coffee stain will void it
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Posted by MI
from Detroit, MI
on January 29, 2021
January 2021 Horrible I felt bullied nobody will respond to my calls or my emails other than telling me that without the original box they won't take a return and I have to keep it in my home for 30 days otherwise they're going to charge me $99 but they're …
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Posted by Mary
from Salida, CO
on February 5, 2021
When this mattress was first purchased it was okay. Not great, just okay at support and comfort. Within 6 months (and the end of the trial period) the mattress started forming divits under our bodies. We tried "punching" them out, rotating the mattress, but it just got worse over time. …
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Posted by Jules
from Mississauga, ON
on February 8, 2021
We were led to believe this was a top of the line mattress and would meet our expectations. Yet 5 years after purchase, the mattress has become soft and results in my wife and I rolling towards the center. Additionally, I frequently wake with back pain. As it has a …
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Posted by Jessica
from New Boston, MI
on May 28, 2021
I’ve tried many mattresses from a Tempur-Pedic, to a BeautyRest, WinkBed, etc. You name it, I’ve probably tried it. This mattress blows all of them out of the water, It is so comfortable. I always say you can’t have all three expectations, great quality, great service, and great price. But …
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Posted by Lee
from Kailua Kona, HI
on June 6, 2021
This mattress is extraordinarily, and unnecessarily, stiff and heavy. It is difficult for one person to put on fitted sheets because the corners can barely be lifted (I'm a fit 200-pound male). Moving the mattress off the platform (when putting on a full mattress protector, for example) can not be …
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Posted by Behrad
from Laguna Hills, CA
on December 21, 2021
I bought this from Costco assuming it is going to have an acceptable quality, this was the worse mattress I have ever had. Customer support was one of the worst I have seen and they have changed the name of the company to cannon mattress. I guess that is their …
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Posted by MARK
from Kissimmee, FL
on December 28, 2021
Totally mislead by the sales person. This mattress is totally un-sleepable. The sales person I spoke to was rude and constantly interupted when I was speaking. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. One $800 mistake is …
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Posted by Claudette
from Strasburg, ND
on August 2, 2022
Still have yet to sleep on it straight through like sales said to do. However the smell of the bed from whatever materials it's made from have a strong order and took a little over 6 months to go away, so for little over 6 months no use the bed …
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Posted by Betty
from Norfolk, MA
on August 3, 2022
We felt that we were treating ourselves to a luxury mattress. Within 2 months impressions formed in the pillow top and now we feel like we have a very lumpy bed. We have only had it for 17 months.
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Posted by STEVE & KARI H
from Fullerton, CA
on January 15, 2018
Apparently no one has figured out how to make a King mattress hold its shape like a Queen will. It develops pockets!!!!
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Posted by laine
from Oldsmar, FL
on November 9, 2017
I bought a mattress at BED PRO at citrus Park Tampa which promises that had good support, good quality and 10 years warranty . Manager lied and included extras charges. the mattress it is really bad quality, has no support, sick more than 10 inches. I complained since the first …
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Posted by Kailey
from Rockport, NB
on February 26, 2018
We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, …
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Posted by Sharon
from Alpharetta, GA
on March 24, 2022
This bed was great for first couple of months. Then the sagging started. Just about to rip the top off and go with organic latex. Companies just want to rip people off these day. Older mattresses were made much better..but where was the profit in that 😡
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Posted by Cathy
from Saint Louis, MO
on November 13, 2017
divot in just a few days like my 14 yr old mattress also purchased from Value City Furniture, did not expect this mattress just made a month ago , vcf slow to respond, said have to review, 2 sentences long tech report? What is to review, I have old mattress …
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Posted by Pete S
from San Antonio, TX
on April 7, 2018
Great Mattress . Restful Sleep !!
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by Cheryl
from San Antonio, TX
on April 27, 2021
I am very unhappy with my purchase. Mattress has 10year warranty but is totally useless. Middle of the bed is 2" higher, terrible sleep with sunken down on each side. Purchased from Macy's and they are not standing by their product. Even looks bad when the bed is made up. …
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Posted by B R
from Princeton, MN
on December 11, 2010
loved it the first year or so but it immediately began to break down. there are two large valleys in it from our bodies, and we are not very heavy(husband is 200 lbs; i am 150.) now, it is killing my back and i am looking for a new one. …
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Posted by Donna H
from Alexandria, VA
on March 14, 2012
The bed we tested in Mattress Warehouse on Pickett St in Alexandria VA was nice and firm and very comfortable. The bed that was delivered was NOT the same mattress that was in the store. This bed has a hard rim around the edge and the inside is mushy. It …
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by Meg
from Pearland, TX
on November 24, 2017
This is was the perfect mattress for myself and husband. Great balance of support with softness, it has now been relegated to guest room duty as we moved up to king size. I would like to find another mattress just like this one for the guest room at my parents …
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Posted by Yimei
from Seattle, WA
on December 4, 2022
Simmons Beautyrest Classic Bagnell Firm queen mattress is my favorite mattress. It has been 15 years old and still like new. I like it very much. Tight top spring core, edge /border support, comfort padding and 800 coil count made this bed an excellent performance. Now I want to buy …
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Posted by Debra
from Graysville, TN
on April 27, 2014
I have been totally dissatisfied with this set. After only 8 months it was sagging 1 1/2 inches. I measured it today and it was almost 2 1/2 inches deep. We have to lay in the hole. It is terrible. You can't lay on the higher part, in the middle.
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Josh
from San Francisco, CA
on May 27, 2018
I've owned this mattress for 6 years now, ranging from 320 to 255 pounds, and it still looks and feels practically new with no sag whatsoever. It's perfectly supportive as well has being soft on top which my partner with fibromyalgia loves. The fact that I'm actually bothering to write …
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Posted by TLamont
from Grand Rapids, MI
on May 17, 2019
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
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Posted by Nancy
from Williamsburg, VA
on February 26, 2021
Our mattress shows very clear indentations where my husband and I sleep. Even when the bed is made, the indentations show through our comforter and neither one of us is overweight. We often wake up with lower back discomfort in the morning. Also don't like that we cannot turn this …
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Posted by Robert
from Harpers Ferry, WV
on June 26, 2021
When I first laid down it feels comfortable. Then the bed kind of swallows you up. And I wake up sometimes with hip pain. I don’t understand how this is a firm mattress. It is not firm at all. We bought it in 2014.
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Posted by Esnad
from Hilton Head Island, SC
on October 6, 2019
First 60 days I was very comfortable to sleep on mattress and suddenly it sink, my back and neck start to bother me , can’t sleep from pain , time to call warranty office and resolve this problem.
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Posted by Robert
from Waynesville, NC
on October 26, 2016
Tried to get warranty help from Mattress Firm, but They want $25 for a "warranty kit" to take pictures then send it in to them.
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Posted by Linzy
from Tinley Park, IL
on May 4, 2022
This mattress gives me migraine
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Posted by Andrew
from Westland, MI
on July 9, 2022
Support when you need it most!
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Posted by Marty
from Nashville, TN
on January 28, 2018
We have had the Maddie Luxury Firm for about 4 months and although it took some getting use to, I believe this mattress to be the most comfortable mattress I have ever had. It has completely taken away any back pain I was experiencing with our other mattress. This mattress …
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Posted by EJ
from Billings, MT
on August 6, 2019
My spouse and myself just bought a new mattress to replace the big mistake we made buying this one. We went back to an inter spring mattress and after just one night we both feel better. I didn’t ever have bad allergies last night (what do they put into these …
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Posted by Judi
from Victoria, BC
on March 3, 2016
Because the bed frame was high, I did not buy this mattress with a box spring. If Sleep Country had told me this was a really stupid idea, I would have chosen another mattress. As it was, this mattress definitely needs a box spring. I have the visits to my …
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Posted by Margaret S
on January 19, 2013
High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store.
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Posted by Julia
from Rocklin, CA
on July 13, 2015
It has a plush top that is really cushy. It feels firm enough. The corners are pretty sturdy. I'll see how the sides go in the next months/year.
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Posted by Aj D
from Lemon Grove, CA
on June 10, 2014
My husband & I both have major back issues & were definitely in the market for a new mattress as we were going on about 16 yrs with a no name $300 mattress! I went to 2 different stores & laid on about 10/13 beds, (I truly hate mattress shopping …
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Posted by Sarah
from Reynoldsburg, OH
on December 12, 2021
We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I …
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Posted by M J
from Owensboro, KY
on June 12, 2011
The first review was obviously written by a Southerland employee because this is a truly awful mattress. Like the other reviewers, mine sunk in the middle within several weeks (I'm 190 pounds) and the exchanged mattress from my local store did the same. Do yourself a favor and don't buy …
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Posted by Dwayne
from West Mifflin, PA
on June 4, 2016
Not much support. Bed started hammocking almost immediately. Guess I should have known that firm and pillow top don't go with one another. Lesson learned
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Posted by Laurie
from Etobicoke, ON
on March 31, 2016
We've had this mattress for about 10 years and it's super comfortable and I love it to bits. It's so soft and cozy, you don't want to get out of it.
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Posted by Ted
from Horseshoe Bend, AR
on October 10, 2014
Next month is our two-year anniversary of enjoying blissful, pain-free, and uninterrupted sleep on our Saatva mattress. My wife and I have had 60 years each of "testing" mattresses of every type and brand, including our 39 years of marriage. Before I learned about Saatva, I had developed constant back …
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Posted by K F
from Newport News, VA
on February 14, 2013
I've been complaining to my wife about my back and shoulders when I wake up and climb out of bed, not roll out of bed, in the morning. I am reminded of the struggle as a kid getting out of waterbeds before they were wave-less. When changing the sheets I …
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Posted by Bob M
from Wilmington, NC
on January 11, 2013
Good mattress but in today's day and age, if you spend 2k, you should have wonderful customer service from a central location, not a local sales rep.
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Posted by Pamela M
from Carrboro, NC
on December 8, 2009
Very firm, which is what I prefer. Midrange price and quality. A great night's sleep!
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Posted by Bartley H
from Trabuco Canyon, CA
on January 2, 2011
With the sloping edges, we almost fall out of the bed if we move toward the edge of the mattress. We are also always hitting our heads on the headboard because of the downward pull of the sloping edge. A big negative for such an expensive mattress. We need to …
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Posted by Rick B
from Rockford, IL
on December 8, 2009
This matress has given my wife and I a great sleep for years now. Seems to have a lot of life yet to go.
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Posted by vonda
from Evansville, IN
on November 3, 2019
I am a side sleeper and within a week of having this mattress my hips hurt about and hour into sleeping. Tried to exchange with Ashley Furniture within that week and they would not exchange or let me return. I told the salesman I did not want a mattress with …
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Posted by Bob E
from Coshocton, OH
on January 29, 2014
I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am …
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Posted by Chris B
from Perry, GA
on February 18, 2011
This is the best mattress I have ever slept on hands down. From first crawling into the mattress til crawling out of it in the morning it feels like sleeping on a cloud. This mattress offers the best in support and comfort. The only thing I have found bad about …
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Posted by Pamela J
from Greenville, SC
on October 2, 2012
This mattress has made me move it to the guest bedroom. My husband whose weight is about 180lbs and I my weight is 140lbs and after 18months the middle of the mattress has terrible lumps which had us waking up throughout the night in pain. We contacted Jeff Lynch where …
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Posted by Cindy M
from Parksville, KY
on September 9, 2010
My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the …
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Posted by Donna H
from Vine Grove, KY
on December 16, 2010
I purchased this mattress set, and the top mattress broke down after a few months. The retailer replaced it with the same model, but this one broke down even sooner. We are not overweight, but this mattress has broken down so much that you can see outlines of our bodies! …
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Posted by Vickey S
from Bellevue, OH
on February 18, 2012
I am so disappointed with this mattress and could kick myself for wasting my money. I will never again buy a pillow top mattress from Spring Air or from any other mattress manufacturer. The fact that I had spent so much money a product and it only lasts for about …
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Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
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Posted by Patricia D
from Springfield, PA
on March 19, 2012
Purchased these mattresses a few months ago and they already have body impressions which never spring back. Neither of us are heavy - one weighs 129 lbs. and the other weighs 135 lbs. They have formed a slight well which makes you roll over into each night. We bought two …
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Posted by Karin C
from San Mateo, CA
on June 10, 2013
I was looking for a firm but luxurious mattress similar to the European style beds I like in Germany. After reading about Saatva's construction of its mattresses I knew I wanted this mattress at such an affordable price. The Customer Service was wonderful, quick, informative and no pressure. I liked …
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Posted by Pat
from Moss Point, MS
on May 28, 2015
This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family …
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Posted by Karen M
from Boulder Creek, CA
on June 12, 2013
I will start off by saying that I do not normally take time out to review things that I purchase. Today, that has changed. While looking for a mattress to replace our "worst imitation of a mattress" we have ever slept on... we came across Saatva. I wanted to make …
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Posted by Kim A
from Summerville, SC
on July 24, 2013
We've had this bed for almost 2 weeks now and I ache more with each morning. I'm considering swapping it for the insight model but worry that won't be the right choice either. The genius is extremely firm, feels like sleeping on concrete. I weigh 120lbs and I feel this …
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Posted by Dan B
from Gloucester, ON
on August 2, 2013
Got it, it was much harder then the store model, too hard. I woke up in the morning, with massive pressure point point pain, and loss of blood. BUT my back was just awesome on it, PERFECT. I had to return it as my hip and shoulders where hurting, but …
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Posted by Sasha A
from Minneapolis, MN
on October 29, 2013
I purchased a Carmona Plush Euro Top matress from Furniture Mart almost a year ago, the sales person had me convinced I was getting a high quality mattress and how well rated Restonic was in the industry. Well I wish I had come to this website first to see all …
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Posted by Stacey R
from Escondido, CA
on January 6, 2014
Let me say first that I would never jump straight to a scathing review without first trying to work things out with the company. However, I have tried over the course of months to resolve issues to no avail, so I think it is important that people know what they're …
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Posted by Nancy T
from Denver, CO
on November 12, 2013
I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't …
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Posted by Ron
from Swansboro, NC
on February 25, 2014
Our New Saatva Luxury Firm arrived about a month ago. We had been sleeping on a 10 year old Simmons 4x firm which suited us well for many years but more recently found it feeling too stiff for middle age. Time for a little plushness as we disagree with the …
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Posted by Kay
from Lake Saint Louis, MO
on May 26, 2014
We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep …
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Posted by Jennifer J
from Oostburg, WI
on August 3, 2013
After 3 1/2 years got 1 inch sags where we sleep. The 20 year warranty is useless because the sags must be 1 1/2 inches before they will replace. With the sags that we have now we wake up with sore backs/hips in the morning. They will not replace. Money …
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Posted by Bradley H
from Center Line, MI
on August 6, 2014
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to …
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Posted by Rosanna E
from Durham, NC
on March 11, 2013
We've had our bed now for about 5 days now and we have to say we LOVE it :) We were not looking forward to going to a bed store to "try" out beds. I've heard to many "horror" stores about the sales pressure from the salesman, the fancy words …
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Posted by Peggie
from Claremont, CA
on February 23, 2015
I was reluctant to buy a mattress online without trying it first because I've had back problems for years. I must say this is the most comfortable mattress I've ever slept on!! I fully believe if this mattress was sold in a store it would have been 3 times the …
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Posted by Karen M
from Bradenton, FL
on February 24, 2015
We purchased a $1,00.00 mattress and box springs sold as a King LE Summerville EF Mattress a year ago. In the first 6 months the mattress sagged, I rotated the mattress occasional when I washed our mattress pad. Soon I noticed my husbands side of our mattress was sagging. He …
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Posted by Lorenzo
on March 4, 2015
Thank you for your amazing customer service and my experience with your company. You have no idea how amazing Alex, you and your company have been, where so many other companies far short on delivering such great customer service. From the time I purchased the bed, to you guys keeping …
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Posted by Janice S
from Dacula, GA
on September 15, 2015
Really like the feel and comfort. I do feel like I roll to the center when my spouse is next to me. Wish there was more firmness in the middle. We are small people, so there is no weight issues. I usually hug the edge because it's firmer and more …
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Posted by Harrison
from Vail, AZ
on April 17, 2016
Mattress fully met our expectations. Good Value !
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Posted by Ravi K
from Newark, CA
on July 15, 2015
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
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Posted by Candace R
on July 17, 2014
Great if you sleep on your back but is too firm for a side sleeper.
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Posted by Carlon S
from Warren, MI
on August 1, 2014
Very good bed for the price
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Posted by Brittany W
from Great Mills, MD
on October 20, 2014
ive owned a sensapedic for about 11 years now. I was late to everything it seemed like for the first year that I owned it. I slept so hard. I never knew how well I was not sleeping till I got the best sleep of my life. I had back …
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Posted by Michael
from Traverse City, MI
on March 4, 2015
We were sold a memory foam bed six years ago. The sales man recommended capitol. We trusted this gentleman and have regretted it since. It started out ok....ended up with two valleys and one hill. What I mean by this is where I lay, where my wife lays had a …
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Posted by Sandra
from Wilmington, NC
on June 16, 2015
I had been waking up with a stiff back and attributed it to exercise and/or old age. Then I travelled abroad for two weeks and slept fabulously. Ah! My MATTRESS is the problem! The SAATVA ad was in my Sunday NYTimes Magazine and I placed the order. I had a …
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Posted by Carolyn G
from Rocky Point, NY
on July 15, 2015
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
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Posted by Dee
from Kaufman, TX
on October 29, 2016
It was great when BRAND new. But after a few months, the support basically disintegrated and we slept with a gigantic hole in the middle of the bed! I have constant pain from trying to keep from "falling into the hole!" My husband, who sleeps on his stomach has terrible …
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Posted by Tracy O
from Sylvania, GA
on November 24, 2016
For a high quality name and price I expected something to last more than two years. After the first six months this has only been getting worse. A cheaper mattress was better than this. Going back to a Sealy... Bye serta.
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Posted by Judy
from Union City, CA
on January 31, 2017
Too soft. Was fine first 6 months, but now it sags and Mancini's say I have to send a pic that shows it is sagging 1 and 3/4 in. w/o me on it, or they won't do a thing!!!!!!!!
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Posted by Michael
from Santa Fe, NM
on April 1, 2017
Worst sleep ever and I'm stuck with this piece of crap!
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Posted by Roberta P
from Rochester, MI
on April 29, 2013
When I tried the bed in the store I had never felt anything so comfortable. From the very first night and ever night I had it, I slept better than I ever have. Then I found some small holes in the top and side,,,no big deal I just thought they …
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Posted by Angie
from Nashville, TN
on July 8, 2017
#americansignaturefurniture does not stand behind its products. F%$* federal law...I gotta a $1500.00 mattress that after 6 years is crooked, lumpy, bumpy and just plain out of shape. Bob the manager at Rivergate instead of quoting the law, you should have been trying to retain a customer. Oh and the …
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Posted by Jesse
from Riverside, CA
on April 12, 2017
This is the best Mattress I've ever owned! Ok so I'm going to explain my experience since the beginning as I searched all over the internet for reviews and never found an actual owners review about this mattress. So when I first got it let me tell you it is …
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Posted by Stacy
from Greenwell Springs, LA
on April 23, 2017
We sleep on this bed when where stayingat a friends home. This mattress is the most comfortable mattress we have ever ever slept on. It's 14 years old but you would never even believe it. I normally get up at least 3 times a night at home but every single …
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Posted by Any
from Palm Coast, FL
on March 21, 2017
Fox Mattress is all about selling dope when it comes time to having an issue with your purchase they really don't want to try to help you. We would never buy another mattress from Fox Mattress again not worth the money when you can go elsewhere and buy a way …
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Posted by Carolyn
from Dekalb, IL
on March 26, 2023
I liked the idea of a less toxic mattress with quality materials in an “old school” format. Even though this mattress is considered plush it never felt truly plush. The top layer isn’t generous enough to give that luxury feel and the spring layer was noticeable under the Euro top …
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Posted by Dana
from Mallorytown, ON
on January 2, 2022
this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed …
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Posted by allan
from Tappan, NY
on June 5, 2023
After 5 years there is no support in the mattress.
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Posted by Kevin
from Traverse City, MI
on October 9, 2017
Had a long debate on my purchase. Discovered this brand when looking around town and fell in love with the feel of this mattress.
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Posted by Rob
from Allegan, MI
on September 4, 2017
I purchased this mattress from Van Hill Furniture Helen Back in one year and they said they could not do anything for me I am not happy with the mattress
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Posted by Pam
from Belfast, ME
on September 29, 2017
While still relatively comfortable, I need to replace after just 8 years due to body impression / dents. I’m 5’8” and 120 lbs and turn the mattress frequently. Disappointed as I really loved it when first purchased. Would prefer to have a mattress with straps to make turning and flipping …
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Posted by Doug
from Rio Vista, CA
on May 15, 2023
Same price point (Costco) but the difference between these two models is substantial. Need to replace the Lakeridge after only 3 yrs due to constant back and hip pain. Costco warranty is terrific and will soften the blow. Wife prefers to nap in Hubby's Hope Bay.
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Posted by LM
from Baltimore, MD
on January 2, 2018
this mattress will last. Mine hasn't squashed at all. Very firm after 5 years.
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Posted by John
from Kansas City, MO
on March 24, 2018
Was great at first. Liked the idea of a product made in my home state. But begin to cave in after 3 months. Both my wife and I can no longer sleep on it. Craters at back and hip. Was expensive and a waste of money. Store only had three …
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Posted by Harold
from Brantford, ON
on June 1, 2023
when we were looking for a mattress we decided on the best available: soft pillowtop but medium firm body. so we chose Beautyrest Hotel 5 Diamond CT. it was great for several months. Then it started compressing in the sleeping position. After 2 years it felt like sleeping in a …
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Posted by Hank
on April 4, 2018
This is, without a doubt, the most comfortable bed we've ever had. It's cushioned and soft yet supportive at the same time. You do not sink into the bed like you do with memory foam. It's very comfortable!
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Posted by Patty
from La Mesa, CA
on October 16, 2017
I know you don't believe me. Mattress & box spring purchased together for $1200. Oct. 1989, San Diego, CA a few months after I got married (divorced 2000). Condition of mattress: fabric is balled and torn on some of the sidewalls. Law tags still attached. NO SAGGING. I work for …
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Posted by Marya
from Franklin, TN
on October 21, 2017
We could not be happier with our G.S. Stearns Luxury Plush mattress by Stearns and Foster. We almost cannot believe how perfect it is for us. We do like firmer mattresses with a soft euro top. We have owned this mattress for 4 years and we both sleep better than …
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Posted by CLAUDIA C
from Sherman Oaks, CA
on December 12, 2017
We love the mattress, but the covers that were recommended to keep it pristine did not work well with the fitted sheet, so we removed it. We recommend a much better fit in the future to keep the mattresses clean and sanitary.
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Posted by Gloria
from Southaven, MS
on January 2, 2018
This was given to me in May 2015. I have never been satisfied. Do not like spring mattress. Do not like not being able to flip it. I think that is reason it is wearing out so soon. I do turn often. Would not recommend this mattress to anyone.
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Posted by Mike
from Orange, CA
on January 18, 2018
This is by far the worst customer service I have ever experienced. My mattress started showing manufacture defects around 9 months. I ended up working with an executive trying to get my bed covered by the warranty, he was laid off and i have heard nothing for the last 5 …
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Posted by Jane
from Vancouver, WA
on January 22, 2018
I bought the 11 inch firm mattress along with an adjustable bed. I can feel the springs in the mattress when I sleep. it gets worse every night. Not for me.
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Posted by Angelika V
from Denver, CO
on May 27, 2018
Horrible mattress! Sags with lump in middle in no time . Never had back pain before but now daily so go to guest bed and voila back pain is gone . Might as well sleep in a hammock- will never buy Sterns and Foster again because of bad experience.
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Posted by David
from Aberdeen, WA
on June 15, 2018
Been sleeping on this bed alone for a couple years. Had not really cared about my body imprint. Recently added a second person to the bed. The bed rolls us both to the middle. Very noticeable now. It’s pillowtop so I can swap end for end but that’s it. Not …
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Posted by Al
from Seneca Falls, NY
on July 13, 2018
I was told this bed would NOT be hot, it's terribly hot. Holds body heat and causes me back and neck pain. Yes, you can change the mattress, ONCE, and that one you are stuck with. So I bought a $2000 mattress based on reputation and I have to live …
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Posted by Jeff
from North Liberty, IA
on July 19, 2018
This Spring Air mattress we got for our kids years ago and in spite of the low price it has been real winner. And it is a great one for me or my wife to nap on occasionally as well! I will absolutely purchase Spring Air mattresses in the future.
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Posted by Laura
from Denver, CO
on August 28, 2018
Dreamcloud is truly a dream. It's just the right balance of support, plushness, and cooling comfort. I finally made the plunge to invest in a luxury mattress, and this is so worth the price. After one night of sleeping I woke up without the typical neck and shoulder pain I …
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Posted by Maria J
from Miami, FL
on September 2, 2018
I've tried to call customer service and I have no answer, I had to go to the neurosurgeon because of the proven back pain, I can't lose the $825 I paid for this robbery. Also in the store where I made the purchase the seller treated me in bad shape …
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Posted by Barry
on August 27, 2018
We purchased the Serene Rest Assured IV from the Bay 3 years ago. We thought we were buying the best mattress according to the sales person. Price was not an issue, we wanted quality! We spend 1/3 of the year at our winter home so the mattress in theory is …
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Posted by MsNavas
from Spring Hill, FL
on September 12, 2018
Too expensive for what is offered. Not true to size, smaller by more than 2inches. Initially I bought the most expensive 'queen' size mattress in the store with the adjustable base. I noticed that it was smaller than a queen but bigger than a full. I went to the store …
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Posted by Ryan
from Grand Rapids, MI
on October 31, 2018
The mattress has been wonderful. I cannot believe the difference that this has made for myself and my wife! It's so nice to wake up without back pain!
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Posted by Tobe
from Buna, TX
on January 5, 2019
We thought we were buying the best "FIRM" mattress that money could buy, but I sink into it so much that I am sleeping in a hole. We put a thick yoga mat under the sheets to make it useable!! We only use it a few months out of the …
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Posted by Amanda
from Manteca, CA
on November 2, 2018
The mattress was great for the first year. The memory foam is now lumpy with dents. Only area I can sleep without waking up with neck and back pain is in the middle. I've been forced to sleep on an air mattress- it's that bad. Will be dealing with the …
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Posted by Elaine
from Portage la Prairie, MB
on November 25, 2015
Started getting bad back aches 9 months after purchase, Sleep Country has given us nothing but a hard time . Told us to send pictures and never got back to us. The salesman never told us about needing a new frame for this mattress at purchase. When delivered the guys …
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Posted by Vito D
on April 27, 2019
When we bought it it seemed good at first. Now it hurts our back and we wake with a sore back. Lower and upper.
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Posted by Glynn G
from Concord, NC
on April 27, 2019
So many online mattress companies but I did my work and research and talked to others. Wink Beds seemed right for us and I had no idea what a difference it would make in our lives, not just our sleep. We wake up feeling better than on any mattress we …
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Posted by John L
on April 27, 2019
Blown away by comfort, quality of construction and incredible value. I’ve owned luxury solid latex, Tempurpedic and other brands. This bed is the best. Spring beds and foam beds have strengths and weaknesses Wink combined the strengths and eliminates weaknesses. No sagging foam just a supportive blend of materials.
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Posted by Marcia R
from Eagle, ID
on April 27, 2019
I slept on an adjustable air mattress for years, suffering with terrible pain in the morning. I have arthritis. Then I developed a joint disorder that made life really painful. Ordered the Wink bed in the firmer version according to weight guidelines. It’s the best bed I have ever owned. …
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Posted by Eddie i
from San Jose, CA
on April 27, 2019
I’ve been through my fair share of mattresses, and this one is by far the best one I’ve ever slept on. I’m a very particular kind of sleeper and I’ve never had a mattress as comfortable and supportive as the Winkbed. Four years into owning it and my partner and …
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Posted by Jason B
from Natick, MA
on April 27, 2019
I did a lot of online research to replace my very old Stearns and Foster mattress. I thought I wanted to try the memory foam mattresses that come in a box due to the low price point and good reviews. My research steered me toward a more traditional mattress for …
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Posted by Karen B
from Brighton, MA
on April 28, 2019
From the time we bought it, our WinkBed mattress very quickly developed grooves in the places where my husband and I sleep. We are not heavy people: I weigh under 120 pounds and my husband weighs under 170 pounds. The bed developed these grooves - visible even when the bed …
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Posted by Michael B
from Flanders, NJ
on April 30, 2019
Exactly what I was expecting. Mattress performs as advertised.
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Posted by Dave
from Colorado Springs, CO
on March 29, 2017
This is a 'soft side' waterbed with a pillow top. For the first year, I loved this bed. It was firm, but comfortable. I liked the looks and that I could use my regular bedding with it. After the first year, I had to replace the foam inserts and have …
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Posted by Christopher
from Rochester, MN
on July 13, 2019
I travel a lot and I can’t wait to get home to this mattress. Feels cushy but has great lower back support.
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Posted by Carole
from Saratoga Springs, NY
on June 7, 2019
As a side sleeper, I suffer when I travel and sleep on other beds; my Serta is so comfortable. After all this time, it is beginning to show some compression of the mattress, but then I am fairly big. I always look forward to coming home because I know that …
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Posted by Tara
from North Brunswick, NJ
on June 14, 2019
I don’t dislike the mattress, we just cannot tolerate the smell. I’ve never had a mattress that smells this terrible and I do not know how to get rid of the chemical (mildew) odor.
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Posted by Kevin
from Perry, GA
on August 25, 2019
I had to buy a thick mattress topper to cover the thin mattress for two reasons, the mattress wasn’t very comfortable and the so thin that sheets wouldn’t stay on the corners and would slap you in the face when turning. My advice is if you buy from the dump, …
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Posted by Carol
from Falls Church, VA
on September 9, 2019
This is a 100-pound mattress when it arrives at your door. But it's not what is described on the site. Dreamcloud has had enough time to change their manufacturing processes, but they can't seem to find time to make a five-minute text update to their site?! It's NOT a hand-tufted …
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Posted by George
from Hampton, NJ
on September 26, 2019
This mattress is in a class of its own. When compared to others it far out ways them an has a WoW factor about it. You literally feel a night and day different from this to any other mattress. We tried all brands and levels of quality. While there are …
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Posted by Cynthia
from Pendleton, IN
on October 25, 2019
So excited. My third serta and finally king size. But it has not held up well at all and was expensive also. Very disappointed
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Posted by Angela
from Anaheim, CA
on November 17, 2019
The mattress is good quality, but way too heavy to manage when turning. I have the same pains as I did when I was on a 8 year old beautyrest black. I think after only 4 months the top seems to be getting indented a little, but my biggest complaint …
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Posted by Cathy
from Surrey, BC
on February 24, 2020
We bought a mattress that was supposed to be warrantied for 20 years. We're 10 years in. On a visual inspection you can see the side is compressed and their is an impression. Impossible for two people to sleep comfortably without rolling into each other. In past, my partner and …
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Posted by Darla
from Orange, CA
on January 10, 2020
The bed is new so it is stiffer than the store’s trial bed of course.
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Posted by Daniel W
from Gerry, NY
on February 16, 2020
We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep …
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Posted by Rosanna
from London, ON
on January 22, 2019
The bed has developed sagging and body impression and is quite uncomfortable to sleep on. Purchased from Sears Canada on 2011 with ten year warranty and now Sears is closed. Not sure where to get assistance.
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Posted by Scott
from Muskegon, MI
on April 4, 2020
Great support. It’s the “Goldilocks” mattress for me. I don’t think it is offered anymore. But I hope they have an equilavent. I need a king size.
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Posted by Scott
from Garden City, ID
on August 6, 2020
The springs along the edges are bulging out. The mattress never fully opened to a queen size mattress it is more like a full size. I weigh 165lbs so the springs shouldn’t be doing this. I called Awara and have never gotten a response. We bought the frame and it …
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Posted by Monique
from Grosse Pointe, MI
on August 19, 2020
The Beloit Mattress Topper is marketed as a College Dorm must-have. That said, with less than 3 years of use, the mattress topper did not hold up to its name. When the Beloit mattress topper arrived, it was absolutely gorgeous: American made, quality stitching, attention to detail. I felt quite …
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Posted by Diana
from Irvine, CA
on September 16, 2020
Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more …
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Posted by Arnetta
from Beachwood, OH
on September 21, 2020
My esperience was wonderful I love the Stearn and Foster brand. Im looking for a King aize now
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Posted by Dick
from Redding, CA
on November 9, 2020
I bought this in April of 2019. I've found that this mattress is too firm for me. I'm a side sleeper and I end up with both hip and shoulder pain by the morning. It is a very heavy bed and difficult to lift up to change the sheets.
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Posted by Hannah
from Surrey, BC
on February 20, 2021
After a few years of use I started to complain that the support of this mattress was really bad. Today, after about 6 years, we took the mattress covering off and were shocked to find that the foam was broken and cracked (in the octagonal shape of the "springs") exactly …
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Posted by Tawna
from Johnstown, PA
on July 27, 2021
It’s OK but I do not have enough information on the mattress to prove it is completely non toxic or eco friendly. Makes me think hiding something. Online I found nothing on it. May replace it out of fear for health concerns
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Posted by Gabriel
from Alpharetta, GA
on September 10, 2021
This mattress is not worth your money, after a little more of 3 months of use, our mattress is rock solid firm, even when we chose the “medium”, we bought this at mattress firm, and the one they had to show was soft as a cloud, but it’s a scam! …
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Posted by M
from Sagaponack, NY
on September 29, 2021
I had a pillow top for many years and never had a problem. This bed says it's soft but it is not. Quite firm!! I suffer from arthritis tendonitis and bursitis in my shoulders so if you have anything like that don't get this bed. Also have back problems but …
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Posted by Mike
from Columbia, SC
on August 16, 2022
I actually love going to bed, because I get to sleep on this wonderful mattress. Best mattress, comfort-wise and sleep-wise that I've ever slept on.
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Posted by doris
from Corpus Christi, TX
on December 28, 2022
love it. have severe R/A had both knees replaced love my bed. broke hip had it replaced. love my bed.
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Posted by Zane
from Valrico, FL
on January 7, 2023
Many back and hip problems. No pain and great sleep. Anyone who lays down on it goes to sleep. Visiting relatives and especially children. Highly recommend.
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Posted by Rod
from Indianapolis, IN
on April 22, 2018
Great bed very comfortable just pricey we bought the adjustable bases leggett platt 700 series so 2 Scarlett back ice twin xl mattresses and 2 adjustable bases we got free adjustable legs 4 black ice pillows 2 Columbia cooling pillows 2 total encasement mattress protector and 2 5 sided mattress …
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Posted by Bryan
from Great Falls, MT
on June 26, 2018
Have owned a Beautyrest for the past 20 years. This is my third one in that time frame. The one that I just replaced was 11 years old. Will only purchase Beauty rest. Chose to buy this one and have not regretted it one night.
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Posted by Ken
from Burbank, CA
on August 3, 2020
After 8 months it was already sagging in the middle. I wanted a firm mattress. The springs are firm, but the springs conform to my body. Instead of supporting me by my hard body parts, the springs press into my soft parts where I don't want to be supported. I …
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Posted by Penny S
from Hendersonville, NC
on June 6, 2011
within 6 months 2 sinkholes down each side with high ridge left in middle. Hard and lumpy. Not cheap at $1000. Piece of junk. Hard to make up and cannot be turned over. pillow top is hardly there. we had one before that did the same thing so tried to …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Jon E
from Cary, NC
on December 13, 2009
Loved the mattress when laying on at the store - hence the purchase. I don't know if it is due to the fact we did not go with a box spring (which I've often heard makes the bed), but it isn't as comfortbale as I thought it was going to …
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Posted by Steve
from Mound, MN
on February 11, 2015
After lying in bed for about 20 minutes, the middle begins to sag. It takes considerable effort to move out of the hole to the edge of the bed where there is better support. This is what you will be doing through out the night. If you get out of …
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Wanda T
from Newnan, GA
on May 13, 2013
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain …
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Posted by Vivian
from Columbus, OH
on November 2, 2016
We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. …
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Posted by Nina
from Englishtown, NJ
on February 20, 2022
I have always purchased Simmons Beautyrest mattresses and was happy prior to this purchase I had another Beautyrest mattress which once again sunk it felt like I was sleeping on Springs and destroyed my shoulder they allowed me compensation and I purchased this mattress the Shakespeare collection C plush for …
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Posted by Lauren S
from Seattle, WA
on August 9, 2013
This mattress is tooooo soft. I wish I had made a smarter choice, but I was sleep deprived from my hand-me-down ancient old mattress, and wasn't thinking clearly. I thought the softness of the Bryanna would help circulation, and cushion my bony body, but I am now in pain all …
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Posted by Brian M
from Simpsonville, SC
on April 5, 2013
Was fine for a year or two, then completely broke down. Caused serious back pain. Had to junk this after less than three years. A very poor investment.
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Posted by Meg
from Vancouver, BC
on November 20, 2017
We thought we were buying top-of-the-line, but within 5 years this mattress has collapsed into pools and valleys so moving around is uncomfortable and wakes us.
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Sonya
from Saint Cloud, FL
on January 9, 2018
I love this mattress. I have a sensitive back, but have not had any issues with this mattress, and I've had it for over two years. I usually sleep on my back, on my side, and on my stomach. As I'm typing this I am 9 months pregnant and i …
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Posted by Jim
from Jacksonville, FL
on November 14, 2017
The pillow top has lumps and tends to move when I lay on it. It's 15 months old and you can see rolls in the pillow top. Would never recommend this to anyone. Extremely disappointed. I have shoulder and back pain often from this.
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Posted by Marcela A
from Atlanta, GA
on June 9, 2018
At the beginning, this mattress seemed to be comfortable. Although somehow quite smelly. The smell went away on its second month. But here is the main problem. I am a petite 132lb person and this mattress before it's first year already feels uncomfortable. The surface is now uneven / it …
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Posted by Cadence
from Atlanta, GA
on May 24, 2022
Fantastic comfort all around. I get compliments from guests and friends all the time. Easily one of the best mattresses I've ever slept on. Surpasses every hotel I've ever been in. I will keep this mattress until the very end. **Written from this mattress
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Posted by Kathy
from Wyoming, MI
on September 3, 2021
I rotate the mattress regularly, as directed by the sales person. After 18 months of owning the mattress there is now a severe sag on the edge of only one side of the mattress. I would not recommend this mattress I feel it’s poor quality for the price.
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Posted by Paula
from Louisville, KY
on September 3, 2017
15"" is too tall for most sheet pockets. Had to order sheets and mattress pad to fit. Normal box springs were made bed too high to get into. Short box springs are better but dust ruffle is too long. Incurred quite an expense dressing this bed.
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Posted by LynnSATX
from San Antonio, TX
on February 1, 2018
After 15 years of searching for the perfect mattress and more than spending $20,000 on various mattresses (8 to be exact), I found the most ideal one when I came across the Simmons Beautyrest Black Hybrid Gladney 14" luxury firm mattress at a nearby Mattress Firm store. I sustained several …
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Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
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Posted by gloria
from Dearborn Heights, MI
on August 31, 2018
Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip …
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Posted by Matt
from Farmington, ME
on May 16, 2019
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel …
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Posted by Melissa
on July 10, 2019
Only 95 pounds of weight in the bed every evening , Rotated bed ever three months and still I find myself sinking deep into bed ! I wouldn’t recommend this bed for support at all.
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Posted by David
from San Diego, CA
on August 29, 2022
Doesn't have a quality feel Do not recommend if a side sleeper and especially if a back sleeper. Craters terribly.
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Posted by Carole
from Bel Air, MD
on November 17, 2015
Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Bonita R
from Wausa, NE
on October 28, 2015
This mattress has been "noisy" from day one! We thought it might get better over time but it has not. It also developed a hump in the middle after only a couple of months and no matter how much either of us try to lay on it it doesn't change. …
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Posted by William
from Fort Lauderdale, FL
on October 20, 2014
Best investment I ever made. I am now looking for a distributor here in Fort Lauderdale to purchase another Smart Series 206 for my hose here.
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Posted by Kelly J
from Portland, OR
on December 20, 2009
I love my bed. It's perfectly firm with a gorgeous layer of plush on top. It provides a terrific amount of support for my lower back. From the first night it arrived, I have slept like a log on it.
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Posted by Bob A
from Jupiter, FL
on March 27, 2012
After only 3 months our new serta mattress began to sag under us. the resulting hump in the middle can be seen 50ft away! Serta "inspector" comes out to inspect, but instead of using a straight edge level to measure the sag, he lays a string over the hump and …
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Posted by Debi G
from Fuquay Varina, NC
on September 17, 2012
I would recommend this bed to anyone that loves soft supportive beds. It's like the mama bear bed of all the memory foam beds I have checked out. It has great support as well. Every night when I get into bed, I smile and say "thank you God". I don't …
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Posted by Anthony R
from Pasadena, TX
on September 19, 2012
I still remembered the woman selling us this bed, OOoo is the best of the best, I highly recomend you getting this mattress is the best, yea the best of the nightmares after a few months.
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Posted by Iv C
from Lake Oswego, OR
on November 14, 2012
I am totally impressed with the company as reflected in the email I wrote to Ed Brians at Saatva: "Dear Ed, I've been meaning to write ever since you called me last week about the bed we purchased...you have restored my Faith! Thank you so very much for your kindness …
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Posted by Marc L
from North Branford, CT
on November 28, 2012
After horrible and costly mattress purchases from major retail stores that led to premature sagging and back pain, I stumbed upon Saatva mattress company via the Internet and took a chance of buying without testing in person. This was a gut purchase and I must admit I was skeptical. These …
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Posted by Karen L
from Mc Cook, NE
on December 17, 2012
Paid quite a bit for set. ($1600) After three years was broke down. Looked like what I like to call "canoes" on each side. Factory rep came and measured the indentations on each side. Said they had a bunch of faulty materials and would redo the pillow top. Factory had …
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Posted by Penny B
from Frisco, TX
on January 23, 2013
I purchased the bed in November 2009 asking for the top of the line to support my large husband. We were told that the Palomino was the "Best of the Best" and would NEVER be a problem. By Septemaber of 2011 both sides had collapsed (we rotated it every month). …
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Posted by Luz S
from Crestview, FL
on March 13, 2013
We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military …
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Posted by Kim P
from Ellicott City, MD
on June 17, 2010
This king size firm mattress lasted a year, maybe. We now have almost 2 inch indentations on both sides of the mattress. My wife weighs 120 and I weigh 195, so explain why this happened. So after five months of dealing with their idiots at customer service I am told …
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Posted by Brian S
from Plainfield, IL
on January 29, 2011
Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that …
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Posted by Nancy C
from Providence Forge, VA
on February 6, 2011
New line of mattresses with Serta. Came in to look at a lower cost memory foam but as soon as I tried the Paula Deen Lady Bird I was hooked. Looking for a mattress that would give hip and back support since I am a side sleeper, and was very …
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Posted by Debbie R
from New Lenox, IL
on October 13, 2011
I have three autoimmune disease that can be painful. I love this bed and cannot imagine sleeping on anything else. I am in pain all the time and at 50 that is tough. I would wake up several times a night with leg cramps, back and hip pain, but now …
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Posted by Adrienne Z
from San Diego, CA
on July 20, 2012
After copious and rather compulsive net searching, I honed in on this company, possibly because of the professionally done and informative website. I also liked the fact that they offered a reasonably priced spring type mattress with an organic cotton cover, that they claim uses a 'thistle' not a chemical …
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Posted by Juliette H
from Detroit, MI
on August 2, 2014
its ok bed but i think i paid little toomuch
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Posted by Paul B
from Opa Locka, FL
on August 27, 2012
I was surprised to read the type of problems the buyers are experiencing. i bought mine, a queen size in 1987, the name on it is" Spring Air, Unipedic 676 Coil, exclusive maker of back supporter mattress" beside sleeping, i often sit on the bed to watch tv and surf …
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Posted by J M
from Tooele, UT
on August 31, 2012
This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope …
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Posted by Lori R
from Coaldale, PA
on September 18, 2012
Serta iComfort Prodigy mattress set was purchased for my husband (175 lbs) and myslef (120 lbs). The mattress seems very well made and was soooo supportive and comfortable for the first month, but then... in the 5th week we started sinking (like a hammock as another reviewer put it). When …
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Posted by Chuck B
from Warren, OH
on June 6, 2013
Both sides of this mattress have sunk in. It feels like I am sleeping in a ditch with a high barrier between the wife and I.
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Posted by Jeff B
from Millbrook, ON
on October 10, 2013
We purchased this new mattress/box spring set as our old King foam set from Sears was 30 years old. The Sears set was perfect and the only reason we purchased the new set was because the old set was well, 30 years old. This new Oracle set is now 1 …
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Posted by Donna L
from Mooresville, NC
on September 12, 2014
The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
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Posted by Liz
from Blairsville, GA
on May 16, 2014
I would have returned this bed after the first few weeks, but the friends that helped us move in tore off the tags and we we told we couldn't return it. I get up during the night and sleep on the couch. I have backaches, and pressure points areas.s. Hate …
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Posted by Suzie S
from Sarasota, FL
on October 16, 2013
I initially bought this with the 9 inch box spring but it was way too high, so I worked with Serta and Sams Club to change it to a 5 inch boxspring. Both reps were helpful and I was abl to accomplish the exchange in about ten days at no …
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Posted by Aaron T
from Washington, MI
on August 6, 2014
The bed delivered felt like an entirely different bed than the one in the show room. Way way more firm, hard. We thought we were delivered the wrong one initially but the tag on it was correct. I still think the wrong tag was added to this bed when it …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Meg
on March 23, 2015
We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and …
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Posted by Brooke T
from San Mateo, CA
on July 15, 2015
This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without …
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Posted by John B
from Staten Island, NY
on July 30, 2015
I feel that I must be too heavy for this mattress to give me proper support.
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Posted by Nick
from Bellaire, OH
on August 27, 2015
My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two …
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Posted by Robert
from Harker Heights, TX
on September 21, 2015
Don't trust the in store computer sleep surface diagnostic test. The printout said my wife needed a Med. Firm (Blue) I needed a Extra Firm (Red). Bob Mills could provide this dual surface requirement in multiple sizes, but none are kept in stock. We ordered a Cal. King with the …
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Posted by Kris
from Northville, MI
on August 30, 2016
this bed allowed my muscles to relax totally
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Posted by JW
from Cypress, CA
on June 24, 2015
Saatva is a company that truly cares about the well-being of its customers. They were quick to answer all my questions and concerns. They even went the extra mile when I had a special request for them. Not only that, the VP of the company got in touch with me …
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Posted by Pamela
from Cabot, AR
on September 7, 2015
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
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Posted by Sharon K
from Detroit, MI
on July 29, 2014
Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain.
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Posted by Tom
on July 8, 2015
We have only slept on this mattress for about 3 weeks. It seems to be all it was advertised to be. We too had some delivery issues but quite frankly, Saatva customer service is second to none in any industry. If, over the long run, the mattress proves to be …
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Posted by Sarah
from San Francisco, CA
on October 4, 2016
I have had this mattress for about 4.5 months. It was fine for the first few months but had become unbearably uncomfortable within the last month. my last mattress was an inexpensive IKEA foam which was very comfortable and I used for 9 years. My boyfriend also had an IKEA …
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Posted by Jan
from Dallas, TX
on October 5, 2016
I have been looking for a good quality organic mattress for a while. I did a lot of research & found PlushBeds to be the very best. Very comfortable & healthy mattress!
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Posted by Paul
from East Hampstead, NH
on March 10, 2015
We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that …
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Posted by Brian
from Temple, TX
on November 22, 2016
I will not mince words here. Buying a Sleep to Live mattress is a pretty serious investment compared to other stores who get you on a cheap mattress that "feels good". Pair that alongside the other things we spends $1,000s of dollars on... and it isn't so bad when you …
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Posted by Nicole
from Knoxville, TN
on January 20, 2017
I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
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Posted by Judi
from Springfield, MO
on January 20, 2017
I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
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Posted by Ren
from Calgary, AB
on February 5, 2017
Under the quilted top, the foam has split from head to toe (4 foot long separation) about 20 inches from one edge. The bed has not been abused, and is 2 years old. We are waiting to hear from the place of purchase.
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Posted by Don
from Shawnee Mission, KS
on February 23, 2017
I really like the support this mattress offers and it sleeps great! We bought it at the Furniture Mall of Kansas and the salesperson and delivery crew were great. I would recommend this mattress for it's quality and comfort.
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Posted by Paul
from Kennewick, WA
on March 1, 2017
I have titanium rods, a spacer for a disc and my back is fused. My left hip was recently replaced and my right needs replacement. With my old traditional mattress I would wake up barely able to walk and my insides hurt terribly. It feels like I'm weightless sleeping on …
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Posted by Christopher
from Fort Thomas, KY
on February 10, 2023
The bed has a tremendous sag in the center of the bed. We’ve only had the bed about a week. It is placed on a new bed foundation so that’s not the cause. The bed also sleeps very hot. The return process was very easy. I cannot recommend this bed.
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Posted by Gary
from Albuquerque, NM
on March 5, 2023
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Posted by Darren
from Richardson, TX
on June 5, 2017
Positive and pleasant shopping experience! The sales team was easy to work with and did not pressure the purchase in any way while providing access to a wide variety of mattresses during the demonstration of their product. I will most definitely be a repeat customer in the future!
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Posted by Devin
from Seabrook, NH
on March 20, 2023
Absolutely recommend this bed by spring air! Very very happy!
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Posted by Kathryn
from Simpsonville, SC
on June 11, 2017
Husband and I have had this mattress 2 years. We are shopping for a new mattress because this one leaves us in pain every morning. We purposely looked to see what kind it was so we didn't buy the same brand again. If my husbands blinks in his sleep....I feel …
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Posted by Sandra
from Athens, TX
on October 4, 2019
I haven't used it in a long time. Had it 5 yrs now. Slept on it, on/off for about 9 months but I was in so much pain that I couldn't function anymore. Tried to return it, exchange, use the warranty with no luck. It's been sitting to the side …
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Posted by Chris
from Dallas, TX
on June 8, 2017
I've been a repeat customer of Sleeptronic for over two decades and have recommended the brand to my friends and family. We all feel the same - that high quality, fair prices, and great customer service go hand in hand with the products they sell and the service they provide.
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Posted by Valerie
from Los Angeles, CA
on March 25, 2023
I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's …
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Posted by Vivian
from Washington, DC
on August 20, 2017
I thought this mattress would be soft like I'm sleeping on a cloud, but it gives me hip and back pain (I'm only 30). I've only had it for a 2 weeks and it's already dented. I'm not heavy...just 125lbs. It's literally the most uncomfortable mattress I've ever purchased.
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Posted by Deb
from Lancaster, PA
on November 28, 2017
Purchase a mattress Laura Ashlely mattress at Boscovs. the bed on floor was much more comfortable, the bed received is too hard.They passed us to manufacturer. Getting the run around from the store and the manufacturers. The store even wants us to pay for return. Ridiculous! Even after photos and …
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Posted by Steve
from Marshfield, MA
on October 22, 2019
Many retailers are going online to add more beds than their showroom can stock. I purchased this King Koil Perfect Contour Avon firm from a small mattress business on sale about 14 to 17 years ago. So long ago, the manufacturer discontinued it some years ago. Never stop improving products. …
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Posted by Regina
from Salem, VA
on January 26, 2018
I was so confused shopping for mattresses. Finally a salesperson with knowledge and not a used car sale mentality walked me over to the mattress of my dreams, literally!!! Best night sleep ever!!! I wake up feeling so good in the morning!!! Thanks for restoring my faith that a mattress …
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Posted by Jaime H
from Spotsylvania, VA
on March 10, 2013
We needed a new mattress and it was good for the first 4 years. It began to deteriorate after the 4th year. If you have the choice do not buy this mattress. It will not keep up with the warranty of time given. If you need to buy it please …
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Posted by Chris
from Beaverton, OR
on December 21, 2017
This bed was handed down from my parents 7 years ago. I sure you can say they had it for sometime so it be broke in to their sleeping habits
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Posted by Mary
from Cadiz, KY
on December 8, 2017
Bought a new mattress because the old one was 20 years old. We moved into our retirement home, so we wanted all new furniture. Very expensive mistake.
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Posted by Wendy
from Palos Heights, IL
on October 29, 2017
Purchased this King Size mattress in 2012. Five years later the mattress sags where both I and my husband generally sleep. In the middle is a huge "mountain" that you can't roll over. You can not move any which way once you are "stuck" in the hole from your body …
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Posted by Dirk
from Statesboro, GA
on January 2, 2018
We own another Kluft and decided to put one in our 2nd guest room because we have a baby and have to sleep there a bit so someone gets sleep. Very very comfortable and does not lose its shape. 2 years probably 1/2 My nights on it and its great. …
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Posted by Angela
from Selma, AL
on February 6, 2018
I was super disappointed after all the hype that I didn't like this mattress. It was harder than expected and the gel layer was super uncomfortable. Then I tried to return it and expected this to be easy as the company advertises...NOT true! They say they will have someone pick …
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Posted by Jeff
from Magnolia, TX
on October 30, 2019
We have been trying to exchange our foundation for several days, the phone system sends you back to an email for a response from customer support. Problem is they never reply!!!! I can't comment on the mattress yet as we have only had it for 5 days...….
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Posted by Sharon
from Rialto, CA
on May 5, 2018
This is the worse mattress I've hard in my 77 yrs. Of mattress buying. I be had it for over 1 1/2 yr. It makes the most horrible noises from day one, I had my young grandchildren sit on different places on it & it even made noises with their …
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Posted by Susan
from North Richland Hills, TX
on May 28, 2018
I did not have back pain until I started sleeping on this mattress, and I wake up MUCH hotter and sweating on this mattress. Paid WAY TOO MUCH for this POS.
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Posted by Greg
from Tacoma, WA
on June 1, 2018
Horrible mattress...my wife and I have been sleeping on this mattress for over 6 months and we have had nothing but trouble with hip and back pains. It's a crap mattress. It was hard as a rock at first then became saggy. Don't listen to all the hipe and paid …
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Posted by Scott
from Farmington, MI
on May 29, 2018
We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied …
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Posted by Susan
from Santa Rosa, CA
on July 19, 2018
I was tired of trying out mattresses and let the sales person convince me it would be supportive, yet soft. He must have had a spiff (bonus) selling these but there was no bonus for us. After the first two years I noticed it wasn't holding up - sides and …
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Posted by Laurie
from Denver, CO
on September 13, 2018
Caved in and the manufacturer sent someone out to check it. They actually fluffed up the mattress and bounced it up and down to get it to be more full before they measured it. It have caved in 3/4 inches lowerer than the rest of the mattress after the fluffing …
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Posted by Ron
from Linesville, PA
on October 27, 2018
have to keep rotating the mattress because its so unpleasant to sleep on.Wake up all night long.
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Posted by Liz
from Baton Rouge, LA
on November 9, 2018
You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The …
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Posted by lori
from Longview, TX
on January 15, 2019
Noticeable dent in center where I sleep. Terribly disappointed in product. I feel like manufacturer is selling a junk product for way too much money & then the stores say warranty is no good because this mattress was a gift to me. Warranty should go with the product & not …
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Posted by Barbara S
from Boston, MA
on May 23, 2019
This mattress is very well made and my Pets also love sleeping on it. I'm glad I bought it
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Posted by Lisa E
from San Francisco, CA
on June 29, 2013
This is our first Stearns and Foster. We originally bought the Stearns and Foster's Chastity FIRM Euro pillowtop, and it was just too firm for us. Luckily we were able to exchange it for the "plush" model, and it is perfect. We love it! We upgraded from a queen sized …
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Posted by Perry
from Glendale, AZ
on February 27, 2019
Our first morning after sleeping on our new Addison Brooklyn bed and my wife and I love it. Our buying experience from our sales rep to our delivery at our home was a easy and professional experience. Great company story, great warranty, great return policy, locally manufactured in Az. Fair …
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Posted by Lance
from Upland, CA
on June 1, 2019
Laid down on every high-end mattress in the shop till we got to this one and "magic", "wow". Re-tried the others and there was nothing else in the store that had this feel. Hard to describe the level of support and comfort. Incredible. Hand-made to order, I scheduled it out …
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Posted by Cheryl
from Dayton, OH
on April 19, 2019
Posted by Pam T
from North Scituate, MA
on April 27, 2019
Mattress was too hard so I bought a topper for it. Now it's soft and comfy.
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Posted by Marisela B
from Bronx, NY
on April 27, 2019
After 60 days the mattress center support starting giving way and sagging. For $1100.00 dollars I expected more. I should’ve gone w/my original choice of a Stern & Foster pillowtop firm.
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Posted by April C
on April 27, 2019
Husband is a big dude. He needs the support and the edge support because he sits on the edge. We have had this bed a year. It is worn, but still has held up way better than s traditional store bought mattress. We bought bed for his comfort. It is …
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Posted by Melissa M
on April 27, 2019
Prior to this mattress, we had a $1500 traditional mattress, and a select air mattress, both of which did not relieve our back pain. From the first night with the Wink bed, our back pain has been resolved. I had forgotten what a good night's sleep feel like until the …
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Posted by Elyse P
from Jonesboro, GA
on April 27, 2019
I researched for 8 months before settling on this mattress. It has a combination of innerspring and foam which makes for a perfect bed in my opinion. I owned a foam mattress before this winkbed, and it kept me too warm. Also it began to sink, in the middle, where …
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Posted by Jay L
from Northbrook, IL
on April 27, 2019
Heard about this company in Wisconsin. Like that it's made in the usa. We love it, very comfortable.
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Posted by Catherine K
from Yorktown, IN
on April 29, 2019
This mattress is very comfortable and feels like it did the first day....about 2 and a half years ago. We both sleep better. The mattress remains firm with just the right amount of soft on the top. We are careful to rotate it about every 4 months. This was a …
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Posted by Camille R
from Fort Worth, TX
on April 27, 2019
I'll start by saying that I bought the firm version (because that's what I usually sleep on and prefer). However, this mattress reads as extra-firm with some slight cushion on top. Almost right away, I added a $300 foam topper to keep my hips and shoulders happy. The topper also …
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Posted by ANNA-MARIE
from San Francisco, CA
on April 8, 2019
sagging in the center. had the seller come to check said, ok HORRIBLE! UNHEALTHY
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Posted by Karen V
from High Point, NC
on April 27, 2019
Our old mattress had 2 deep troughs where me and my husband slept. The integrity of the mattress only lasted about 6 months after purchasing. My husband is a normal weight and stature; however, I am very heavy and short. We really had different needs. Our purchase from Winkbeds was …
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Posted by Sandi U
from Asbury Park, NJ
on April 27, 2019
We love our wink mattress. Delivery was fast and easy. We sleep much better than on our previous mattress and after two years, it is still like new. It is a very heavy mattress though which makes changing the fitted sheet more of a workout . We could not be …
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Posted by Jerrold T
on April 27, 2019
To be clear, my mattress is on an adjustable base, and I do use it, which may be speeding up the wear somewhat. After some fine tuning (the company sent me a me a memory topper), I slept great. Now the mattress is beginning to show its age. One spring …
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Posted by Jacqueline
from Mount Dora, FL
on August 8, 2019
Im very impressed im picky my mattress is perfect
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Posted by Sally
from Bethesda, MD
on September 26, 2019
This has been a guest bed in my mother's house for a couple of years, and so it is nearly new. I am now living with and taking care of my mother and have had to use this bed for several months. It has taken a huge toll on my …
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Posted by Robert
from Vancouver, BC
on November 30, 2019
Bought this at the BAY, had been waiting for a sale. Was willing to spend the extra for this quality. The quality is great, but it is not comfortable, or I need to hire some toddlers to bounce on this thing for several weeks, as WOW, it is hard. Have …
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Posted by Bernie
from Enfield, CT
on December 27, 2019
Prior to our marriage in 1967, salesman strongely like an Ostermoor mattress. Although we never heard of the brand and it was more expensive than anticipated, we bought one. 25 or so years later we replaced it with another Ostermoor which is still in very condition and still slept on …
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Posted by Tom
from Bristol, CT
on April 18, 2020
Spink and Co Bristol mattress has been a dream to sleep on after sleeping on an organic latex mattress from an online company for less than a year. The back, hip and shoulder pain experienced on latex has gone away. We love the fact that Spink and Co. uses natural …
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Posted by Anne
from Valley Village, CA
on July 9, 2016
We had a 10 year old Serta that had collapsed in places - we felt like we were sleeping in hammocks. After shopping at 7 stores and lying on dozens of mattresses, we found the Chatham & Wells "Hamilton" at a local Mattress Pro. It is perfect -- really firm …
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Posted by JLM
from Mill Valley, CA
on July 6, 2020
this mattress is really a work of art. It looks beautiful with the unbleached cotton cover (I got the vegan) and even smells great. I really love it. But, it's completely uncomfortable. I fall asleep on my back and move to my side in the early morning. My shoulders hurt …
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Posted by Susan
from Howell, NJ
on November 1, 2020
Have only owned this mattress for about a year. The indents on my side and my spouses side are ridiculous! I actually had to go out a buy a large piece of foam to fill the hole where my body lies! (which moves around all over).The store where I purchased …
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Posted by Sherry
from Roanoke, VA
on April 19, 2021
The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch …
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Posted by Nancy
from Twin Falls, ID
on November 24, 2020
This bed sucks when it sagged enough to warranty it out the guy claimed that we had removed the mattress tags and that voided the warranty.....it had no tags and if it did the dirty delivery guys removed it the whole thing is a scam the bed was only held …
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Posted by Valerie
from Pacoima, CA
on February 6, 2021
I purchased the EcoCloud Hybrid because they advertise it to be, “100% All-Natural, Absolutely no synthetic foams, fibers, fillers, glues or dyes.” “ No chemicals, sprays or synthetic materials are used ever”. This is important to me because I have chemical sensitivities & asthma. I have known reactions to adhesives, …
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Posted by Dwayne
from Knoxville, TN
on March 22, 2021
Lots of "Sales Men" in this industry telling whatever necessary to make a sale. Brothers Bedding gave accurate information and worked with me to get the right mattress.
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Posted by Evelyn
from San Bruno, CA
on October 12, 2021
I've had this mattress for about a year. Bought it brand new without trying it bcause New York Times Wirecutter recommended it. Cost $2500 with "discounts" (their mattresses are always discounted with a coupon code on their site). I've never slept through the night on this mattress. It's super soft, …
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Posted by Sulay
from Jersey City, NJ
on December 25, 2021
ONE YEAR LATER and the bed began sinking in the middle. Their excuse "we no longer make that model" and "cannot replace it or refund you". ONE YEAR?!? WHERE is that guarantee they so proudly claim?
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Catherine
from Ragley, LA
on December 28, 2022
I absolutely love my cosmic dream. No hard or soft. Just you!
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Posted by Jessica
from Newnan, GA
on December 22, 2021
For purchasing this mattress, I had issues sleeping on a old-school cold mattress. I had a back injury and could never find comfort in sleeping. No matter how many pillows are used I couldn’t find a way to wake up the next day without pain. I sleep so good on …
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Posted by Ken
from Coraopolis, PA
on July 9, 2022
This was what I thought to be the best mattress ever made. I slept on it for a year and had the best night sleep over ever had. Upon moving it in, there was issues with the bed settling after being moved. When it was moved upstairs(brand new), it seems …
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Posted by Ken
from Coraopolis, PA
on July 14, 2022
Upon buying this mattress, I was extremely happy. For the first two years, I had some of the best sleep in my life. Whenever I moved into my new residence, the bed fell apart inside from being moved. There are several different layers/types of foam inside this bed that make …
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Posted by Tara
from Shawnee Mission, KS
on September 21, 2017
The mattress looks beautiful but for some reason it made 120 lb body ache every day..almost all day. I didn't put the connection together until I went out of town and slept in another bed. My back to not hurt the entire time I was out of town. The first …
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Posted by Vicki
from Tuscaloosa, AL
on November 22, 2017
I actually feel like a weiner in a hotdog bun!! I am 5'8" tall and weigh 130 lbs. I sink in the middle. It's very hard to move around at night. Sad
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Posted by Francis
from Boca Raton, FL
on March 18, 2019
The mattress has helped me overcome my back issues as I currently have 4 bulging discs in my lower ciatica
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Posted by Christina
from Green Valley, AZ
on May 5, 2020
I'm a 200# stomach sleeper. I've now slept on this mattress for 13 months, and would much rather have my 10-year-used conventional mattress back! For the first month break-in period, it felt like sleeping on a sack of wet sand. Now there is a groove which I can hardly roll …
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Posted by donald
from Albuquerque, NM
on March 8, 2022
I am an engineer so I studied replacing our old Simmons Beautyrest; tried 4 different mattresses including one foam block style. This mattress is the best we have ever owned; it is especially good for someone with lumbar (lower) back pain in my opinion. Replacing old mattress with this oe …
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Posted by Dana O
from Afton, TN
on April 9, 2013
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! …
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Posted by Gina
from Winter Springs, FL
on October 6, 2016
I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not …
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Posted by Israela F
from San Antonio, TX
on December 16, 2011
I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in …
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Posted by Cheryl
from Crystal Falls, MI
on August 19, 2019
We have had this mattress 3 1/2 years. Although my husband and I are both small (I weight 108 & my husband weights <140), it did not take long for the pillowtop to develop very permanent & defined body signatures in spite of following the recommendation to rotate the mattress …
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Posted by Pamela
from San Antonio, TX
on July 12, 2016
I was told elite spa was the top of the line when I bought it. I've had it for less than 4 years and the little support it had is gone. I fall asleep and it feels as if a threw a cheap comforter on concrete floor and lied in …
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Posted by Fred T
from Kansas City, MO
on December 7, 2010
Do not buy this mattress, the coils gage size is not good enough to support anyone...it was poorly designed and you will never get a good nites sleep!Now i'm understanding that there has to be at least a 2 in sag in the mattress before they will do anything, with …
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Posted by Kenda
from Calgary, AB
on September 27, 2022
After two years, there were definite indents where my partner and I slept on each side of this mattress. I was always rolling into him and fighting gravity to stay on my own side of the bed. The mattress exacerbated his back and nerve pain and was a complete fail …
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Posted by Deb
from Lloydminster, SK
on March 12, 2022
This bed began to sink in spots and rise in others within the first year of use. The euro -top has shifted to almost flat on one side and hanging over on the other. There is a dent created where I sleep that my body rolls into regardless of how …
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Posted by linda h
from Mount Airy, NC
on August 6, 2018
worst mattress ever bought done what they said to do buy a mattress protector so i did they came out and check the mattress saw the problem and left went to the store thought i was getting another mattress they said there was stains on it the only stains was …
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Posted by Blanche R
from Mishawaka, IN
on September 14, 2016
I had not replaced my mattress in (yikes!) almost 28 years, so it was certainly time. Plus I figured there must be some innovations in that many years. My old innerspring mattress was the not thick kind you can turn over, so I was a little skeptical of all these …
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Posted by David M
from Seffner, FL
on July 4, 2017
I have not been able to wake up pain free since purchasing this mattress. My back and hips hurt for about 1/2 hr after waking up
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Posted by Ross
from Houston, TX
on April 7, 2022
I'm a digital nomad, so I may be away from my bed, living in any country for weeks or months at a time. I own a travel and event planning company, so I'm likely to be staying at high-end resorts anywhere in the world. NO other bed I've slept in …
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Posted by Jody
from Jacksonville, FL
on July 9, 2016
The bed that showed up at my house was much softer than the one in the store. This bed has no support. It is like you are sleeping in a valley because you sink in so much And this bed was no cheap. I wish i read other reviews online …
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Posted by Dave
from Bluffton, SC
on May 1, 2017
Wife and I got this mattress and have hated is since the day it arrived. Went back to the store where it was purchased and they would not help with a replacement or return. Told us to put a sheet of plywood between mattress and box spring if it was …
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Posted by Surebert
from Sparks, NV
on February 5, 2022
It's been 12 good years with the Simmons Beauty Rest "Atkins Visco Plush" mattress and box springs. Not a pillow top but similar feel. Very comfortable from the beginning. The mattress has begun to sink enough to not support the shoulders and hips. It's been excellent all the years.
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by Shawna T
from Warren, MI
on August 1, 2014
I really like the overall comfort of this mattress. While I do believe that it was a bit overpriced at the time. The warrenty and the waterproof cover made it worth the investment. I look forward to many more good nights.
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Posted by Kyle
from La Puente, CA
on March 13, 2017
Posted by Mary
from Waupaca, WI
on April 14, 2017
Immediately upon buying, it had 1 1/2" deep hammock on either side of the King bed . The only place there is any support is down the middle. Ridiculous to be charged $1000 for a bed of this low quality, never having a comfortable night's sleep in it. I travel …
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Posted by Ann M
from Tenafly, NJ
on March 10, 2022
This mattress is not comfortable and not supportive. It started sagging and does not provide back or hip support and I am not overweight. Sorry I bought it!
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Posted by Alyssa
from Bellevue, WA
on September 19, 2019
I Have had this mattress for 5 months and I am in love! It is super comfortable and was also comfortable the first night I slept on it! Best purchase ever!
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Posted by Brett
from Cumming, GA
on December 9, 2019
This was my first mattress purchase over $1500. I had a Stern’s and Foster years ago, hated it. Changed to a sleep number, didn’t like it either. So I shot for the moon with a high end beauty rest and it was a definite miss. It felt to me about …
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Posted by Holly
from Sunnyvale, CA
on April 13, 2018
We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for …
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Posted by Darissa H
on November 19, 2012
I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress …
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Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
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Posted by Deb
from Houston, TX
on July 14, 2017
we bought the His and Hers, one side is much firmer. my side is too soft but i think my husband's side is too firm, though he likes it. i can't get comfortable on either side. when i first lay down it is nice and cozy but after a while …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Steve C
from Cleveland, OH
on July 1, 2011
The poorest constructed mattress I have ever had the misfortune of owning. The mattress sunk in over 3 inches in less than a month. My wife and I both had horrible back and leg pain from sleeping on this horrible pos. The box spring/foundation also squeeked like crazy and sagged. …
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Posted by Lori
from Thousand Oaks, CA
on March 28, 2016
Honestly, I went to the mattress store to purchase the tempurpedic cloud and feel like I was talked out of it and into this one. Salesman didn't have last years cloud on display anymore for me to try out again and said more people return their tempurpedics. Mmm how bout …
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Posted by Lainey
from Philo, IL
on February 23, 2016
We have only had this mattress since October 2015. There is already a inch sag all the way across it. Serta will not warranty a mattress until it is 11/2 inch. We spent over $1200 for this mattress and had we known the quality we would not have purchased it. …
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Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
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Posted by Rebecca
from Gander, NL
on January 3, 2016
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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Posted by Brian M
from New York, NY
on December 12, 2009
I purchased this mattress several years ago from the now defunct Rockaway Bedding. Other than the first night getting used to it, I've had fairly restful night's sleep on it with no major complaints.
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Posted by Debby H
from Auburn, WA
on December 2, 2012
The divide in the middle is an actual ridge after a short time. I find the most comfortable time in bed is before my husband gets there and I can lie crosswise; otherwide you roll towards the edge of the bed because of the ridge; have almost rolled off two …
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Posted by Sherri
from Dayton, OH
on September 24, 2014
purchased bed 1 week ago....immediate increase in back pain--but my shoulders felt better ---hoped back pain would improve--IT HASN'T --and the store has a no return policy so I'm out $1,000 plus.....may have to sleep on the couch which is deplorable since I have a pricey bed I can't use. …
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Posted by Debra V
from Fond Du Lac, WI
on October 29, 2012
We took time and chose our set carefully for the right comfort level and this mattress started out quite firm but within weeks it lost its ability to return to shape, we now have a visible big high spot in the middle of the bed and sink down 6 inches …
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Posted by Christie S
from Ladera Ranch, CA
on November 23, 2012
I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told …
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Posted by M J
from East Brunswick, NJ
on November 28, 2012
Dealing with Saatva, in particular Mr. Brians, was a pleasure from start to finish. The customer service offered is outstanding and completely professional. This company has set a standard that every other business should follow. Their products are manufactured using the highest quality materials and it shows. They also offer …
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Posted by Melissa H
from Crestview, FL
on December 20, 2012
Got this bed because it had a 25 year warranty and was comfortable at the store. After a few months back started hurting as the mattress contours to you and stays creating an uncomfortable sunkin hole you sleep in. So angry for the price I paid. I now have severe …
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Posted by Chris F
from Greensboro, NC
on November 23, 2009
I am happy with this mattress. I have had it for a few years now and it has remained firm and well-supported. I prefer a firm mattress but we did put a pillow top on it for added comfort, as my partner felt it was too firm.
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Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
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Posted by Dave N
from Santa Ana, CA
on February 6, 2013
Aside from the king size, the bed is a dream to sleep on. I no longer wake up with a stiff back. I absolutely love it and would buy it again. Don't think twice about the quality, craftsmanship or service. Saatva is the real deal. Delivery was prompt and the …
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Posted by Sharon P
from Irving, TX
on May 15, 2013
Sleeptronic Dream ( Actually a pricey Nightmare now) mattress was purchased in 10/2011.Bed was very comfortable up to a couple if nights ago other than if you went to the middle you were climbing up hill.I could live with that.Now the insides are buckling on one side and of course …
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Posted by Mark T
from Louisville, KY
on February 26, 2013
Really had a good experience. Run like a mom and pop shop. Very accomodating in the delivery and setup. Polite delivery personel that I would recommend,
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Posted by Agnes L
from West Newton, MA
on April 15, 2012
Bob's salespeople explicitly said one of the positives of having a latex mattress is that you "won't have to deal with all the off-gassing" of a memory foam bed. Apparently they failed to mention how awful the latex bed is. We've had to change our sheets every other day, our …
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Posted by N M
from Santa Monica, CA
on August 2, 2012
This mattress is entirely too soft. My opinion is that the pillow top is too plush inhibiting proper back support. Everyone that sleeps on this mattress complains of lower back pain in the morning. Even though I was assured the memory foam would not trap heat, it does indeed generate …
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Posted by Susan O
from Huntington, IN
on January 20, 2013
The "Off Gassing" from the mattress is not tolerable by a person with sinus/allergy problems and sensitivities to strong odors including perfumes. I picked this iComfort mattress because the other foam mattresses were smelling really bad in the show room and I did Not notice any smell from the iComfort …
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Posted by Prin N
from Gilbert, AZ
on March 9, 2012
this bed is not worth buying i wake up with head aches. my back is sore. i get very little sleep . they are in a hurry to have you purchase this piece of crap and assure you you will get a good night sleep. i told him i suffer …
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Posted by Lou E
from West New York, NJ
on April 8, 2012
Hopefully it won't be $1100 down the drain and Serta or 1-800-Mattress will honor their pro-rated 10 yr. guarantee. this bed is all style, no substance. Like the other reviewers said, sure felt great in the showroom, but absolutely no support after a few months. We wake up with back …
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Posted by Anneka B
on October 30, 2012
I''m not sre if I'm still getting used to this mattress, my first night was good, and from then its slowly getting worse. I definately have THIS mattress, and it has the cooling gel, but after laying in it for a few hours I start to get really hot and …
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Posted by Nelly S
from Indianapolis, IN
on June 20, 2013
Worst POS bed I've ever been suckered into buying and by far the most expensive. This overpriced mattress gets hot and STAYS hot even when I go back an hour later to make the bed it is still warm! We've had it barely a year and we have the sagging …
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Posted by Melanie B
from Beverly Hills, CA
on August 7, 2013
Here is the amazing thing about this mattress: it almost feels like you're floating & there is nothing beneath you and yet you feel completely supported. I guess it's because you can't feel any pressure points no matter what position you sleep in. The Plushbeds customer service department answered all …
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Posted by Frances G
from Lyons, GA
on August 22, 2013
I had a 2004 Perfect Sleeper, decided I wanted a foam mattress, so bought a Vera Wang Perfect Sleeper that salesperson said was a foam mattress. After a few months, I noticed I had a "HOLE" where I was sleeping, I tossed and turned so much that my husband moved …
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Posted by Dana R
from Bingham, ME
on February 20, 2014
We had a couple of Gold Bond mattresses. They are terrible. They sink in the middle. Customer service is terrible. We spoke to the sales rep for this area, sending him pictures of the dip in the mattress and he never got back to us. Sent an email to Gold …
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Posted by Barbara B
from Riverview, MI
on August 6, 2014
I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the …
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Posted by Susan K
from Farmington, MI
on August 7, 2014
Much too soft and mushy and hard to get a good nights rest :(
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Posted by Doug
on July 30, 2014
The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
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Posted by Efstathios K
from Troy, MI
on August 7, 2014
It was better than expected.
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Posted by Angella
on January 3, 2015
My husband and I spent $2800 on a luxury (pillow top) firm mattress and box-springs after spending 25 min the first time then over 40 min lying in the bed in the showroom. The stitching is beautiful the materials look like quality on the outside with easy hold handles all …
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Posted by J D
from Arroyo Grande, CA
on February 5, 2015
This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to …
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Posted by John
from Marion, NC
on March 20, 2015
I am writing this review after owning this mattress for several years. After searching and reading reviews for HOURS, I came to the conclusion that we needed a quality coil mattress. I found a review on Saatva mattress and was impressed. I searched for more reviews about Saatva and started …
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Posted by Patrick L
from Spanish Fork, UT
on July 15, 2015
The very worst bed I have ever owned, my wife has to see the chiropractor now. Seriously the worst
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Posted by Ann
from Mooresville, NC
on May 16, 2016
Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!!
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Posted by Dee R
from New York, NY
on April 6, 2013
I had a bad feeling when this bed was delivered and it was hard like a rock. I was told it was hard because it was cold in the delivery truck and the memory foam takes a few hours to soften once at room temperature. 9 weeks later, the bed …
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Posted by Deb
from Cleveland, OH
on December 17, 2016
Hard as a rock, no give, hot, kills every part of my body. WORST mattress I ever owned. Wake up like a cripple every morning.
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Posted by Karen
from Louisville, KY
on January 28, 2017
A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would …
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Posted by Ellen
on July 20, 2016
I was really looking forward to sleeping on my new mattress after months of sleeping on an old worn mattress and a lot of research. I tried several mattresses at the store and the Brooke Chase was the MOST comfortable and felt like it supported me. It was delivered on …
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Posted by Steven B
from Mifflin, PA
on July 24, 2016
Poor bed no support sinks feels lile im in a hole
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Posted by Ellen
from Calgary, AB
on January 7, 2017
The Dormeo was recommended by the salesman to support my husband's weight and not sag when sit on edge of bed (it did live up to this) but also was supposed to be excellent for providing comfortable sleep for me with my arthritis in knees, hip, back and neck. It …
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Posted by Samantha M
from Canton, MI
on August 7, 2014
I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of …
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Posted by J
from North Billerica, MA
on July 23, 2014
I spent 5 nights in 2013 at Timber Inn Motel in Ludlow VT on this mattress. My husband and I returned this year to the same room in the same motel and this time I remembered to write down what kind of mattress it was. I suffer from low back …
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by Carla
from Gonzales, LA
on February 12, 2015
I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress …
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Posted by Rebecca G
from Dodge City, KS
on February 17, 2016
This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 …
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Posted by ilene
from White Plains, NY
on October 13, 2016
We were very disappointed in our Saatva queen size mattress. We are both side and back sleepers. We have tried two of them, and still are very unhappy and are now going to change to a different brand. If you look around online, you'll see a lot of people are …
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Posted by George
from Rittman, OH
on January 13, 2017
I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a …
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Posted by Amy
from Denver, CO
on March 2, 2023
I ordered a king mattress & king adjustable base with White Glove delivery. In theory the 'White Glove' delivery should have prevented any serious issues. Sadly, this was not the case. First, the deliverymen had no idea how to assemble the adjustable base & left some parts out. (It'd help …
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Posted by Ed S
from Richmond, TX
on April 11, 2023
Never had a problem sleeping on this Chatham & Wells mattress. My wife and I love this very comfortable mattress. Ed S Richmond, Texas
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Posted by Emery
from Santa Monica, CA
on March 30, 2023
My family has 4 Kluft mattresses. I bought one because I had slept on their newest and loved it. I slept on the mattress for a week, and it was brand new. I bought what I thought was the exact same mattress. The mattress that arrived is the most uncomfortable …
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Posted by Mary E
from Elnora, IN
on March 5, 2023
I am very disappointed with the mattress and the so-called warranty. The salesperson was not very helpful, either. $1,110 is a significant expenditure for my husband and I. We are retired and on a fixed income. So when, after having this mattress for less than two months, it develops a …
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Posted by David
from Sacramento, CA
on March 18, 2017
I have never had back problems in the past with my air mattress for which the wink was a replacement. I also travel on business over 100 days a year and never have back pain from motel beds. I purchased the Wink bed with their guidance and customization for my …
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Posted by Melissa
from South Haven, MI
on March 29, 2017
The only good thing I can say about Jonathan Stevens is that Peggy and Brenda in customer service were nice.....that's it! We were dissatisfied from the moment the bed was delivered, too high and much too hard. Can't return for 30 days! Then exchanged for a higher priced mattress per …
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Posted by Laura
from Los Angeles, CA
on May 4, 2023
I bought this mattress because the salesman said it would support two sleepers. He is 240 lbs, I am 130 pounds. This mattress has a top layer of smaller coils under the comfort layer. It slept well for the first several months before we noticed it was bowing in where …
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Posted by Keith
from Manchester, PA
on September 19, 2017
If you enjoy a firm mattress this is for you, if you like waking up with pain everyday in your shoulders, hips and neck this is the perfect mattress!!
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Posted by Elizabeth
from Tafton, PA
on August 1, 2017
Purchased for guest bedroom at our vacation home. Love this mattress so much that we've all but abandoned our own bed in favor of this one. Hubby likes a firm mattress, I prefer soft. We both love this mattress.
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Posted by Laura
from Grand Rapids, MI
on September 10, 2017
I went to Johnathan Stevens believing they were a reputable company located in Grand Rapids, MI. I went into the store on 28th St at least 3xs before purchasing the mattress to lay on it and speak to the sales person. I explained my situation with other mattresses (not good), …
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Posted by js1984
from Oakland, CA
on September 14, 2017
Not sure why this mattress got a bad review. It is not too plush nor too firm. It has a material that does not heat up or feel weird like memory foam. Whatever it is made of feels really good to sleep on and we keep the mattress set in …
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Posted by Tony
from Fort Myers, FL
on October 1, 2017
Don't care if the egg survived - my back/hips are not an egg and this mattress does not live up to the hype. The "purple" grid is too thick to provide ANY type of support and is as hard as a rock :-(
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Posted by huizen
on September 4, 2017
I cannot believe how much better my sleeping habits have become. It's no more waking up during the night, no more strange pains in back or shoulders. The claim that you don't sweat is totally true. The bed is warm, you feel the warmth emanating from the mattress. And it …
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Posted by Chris
from Wichita, KS
on October 19, 2019
Best bed I've ever owned. Price was fair, service was amazing and delivery was on time and very professional. I wouldn't shop anywhere else. Crazy Jay's Furntiure & Sleep Shop found me the perfrect mattress at the perfect price.
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Posted by GERRY
from Saginaw, MI
on November 1, 2017
I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 …
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Posted by Judith
from Tuckerton, NJ
on July 8, 2017
The first 2 or so years it was pretty good support. The 3rd year it became less comfortable. We contacted the company and they said it was naturally going to have the impressions of the way you sleep in it. There was nothing they could do. We also told them …
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Posted by Mare
from Montpelier, VT
on February 13, 2018
This mattress is delicious, but I have a lot of back pain because of it. No support. OMI doesn't seem to want to help. Buyer Beware! They do not care about you, just your money.
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Posted by Kathy
from Westerville, OH
on May 27, 2023
I swear by this mattress. I truly love this mattress and hoping I can buy another in Queen size!
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Posted by Michele
from Chicago, IL
on November 12, 2017
We are finally looking for a new mattress after 19 years on this one. It's warm and comfortable. No problems or leaks. I have hip and shoulder pain and my husband has back pain and this is much gentler on us than other beds we sleep on when travelling. We …
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Posted by Jeff
from Yukon, OK
on March 2, 2018
Couldn’t be happier. Sleeping like a baby. Only downside was the price! But I guess it’s worth it. My Tempur-Pedic slept so hot this bed sleeps so much cooler it is amazing. Sleep to live makes a great bed. I let my friends try it out when they come over!
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Posted by Carolina
from Laveen, AZ
on April 24, 2018
DON'T WASTE YOUR MONEY!!! HARD AS A ROCK. ABSOLUTELY HATE IT. I'VE HAD IT SINCE FEB. DAILY BACK PAIN.. WORSE PURCHASE EVER!! SO MAD.
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Posted by Patricia
from Lexington, KY
on October 27, 2017
By the time we had had this mattress for 1 year, my husband's side of the bed was dipped and drooping so badly that we already need a new mattress. We have been married 26 years, and this is our 4th mattress (others averaged over 8 years). It never occurred …
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Posted by Brandy
from La Porte, TX
on April 22, 2018
I owed a simmons laurel before this finley. When I tried it in the store it felt nice. I was told this was fairly close to the laurel. I know you have to adjust to a new mattress and break it in but this thing is hard. My 2 year …
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Posted by Tony
from Midland, MI
on March 24, 2017
When purchasing, I asked the salesman if there would be a large change in the middle of the bed since my partners side is much softer. He assured me these were top of the line mattresses and it would never happen. It happened. If I get near the center of …
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Posted by Trish
on July 10, 2018
This king size bed with soft on 1 side & firm on the other side has been a disaster as a high rise developed in the middle. We now have to buy another mattress.
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Posted by Dennis
from Hill City, KS
on June 9, 2018
Bought this mattress new 3 yrs ago and loved it. After a year I noticed a sagging in my hips area.Complained to store and they acted like I was crazy. Checked the sag and it was easily 2 inches. Read reviews and saw similar complaints from many others. I would …
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Posted by Connie M
from Floyds Knobs, IN
on July 12, 2018
we have definitely learned never to buy a restonic they do not held up all just after a couple months of purchasing ! We had a 10 year old mattress and it was in better shape after 10 years then this one has been in three months ! This really …
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Posted by Scott
from Suncook, NH
on July 17, 2018
We had originally ordered a bed from Loom and Leaf. It was a replacement for our winter getaway home. But we had a nightmare of an experience with them. They lost it after telling us it was out for delivery. So we turned to WinkBed. Boy are we glad we …
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Posted by Skeeta
from Leominster, MA
on August 20, 2018
A short time after I bought this mattress, it “sunk” in the areas where we slept. It looks like two valleys. My old 30-year-old mattress was much more comfortable. But, I let all the talk about not keeping a mattress for that long get to me. Shortly after we bought …
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Posted by Jim
from Banning, CA
on September 7, 2018
The sales assistant promoted this Diamond mattress over another Diamond mattress because it had twice as many springs, would be more supportive and would last longer. After about three months we began noticing body impressions and a ridge in the middle of the bed. We were both very disappointed and …
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Posted by Carrie
from Louisville, KY
on October 29, 2018
I have never slept better and I have tried many mattresses from the sleep number to the Tempur-pedic and Bath far this was the best $999 I ever spent for this full size mattress and box springs from Macy’s (Peachwood)
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Posted by Sarah
from Burton, MI
on November 10, 2018
For the first 3 nights this mattress was heaven. After that there is a visible sag and we wake up with sore backs every day. There are no returns so unless you like your bed imprinted within days I would not purchase thos mattress ever again.
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Posted by Jeff
from Rancho Cucamonga, CA
on October 23, 2014
Have had no problems with this mattress. I just really like it... but it isn't all foam it is a mixture, maybe that is why it still feels so nice.
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Posted by alysha
from San Francisco, CA
on January 30, 2019
We bought a McRoskey Firm in 2005 and kept it until we moved overseas in 2017. The mattress had plenty of life, and had we stayed in America, we'd probably still be sleeping on it. Good company, great product, and three of my friends bought their own McRoskeys after spending …
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Posted by Darlene
from Wilson, NC
on February 27, 2019
We don’t want any other mattress than a Bemco.
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Posted by Cass
from Rockford, MI
on March 1, 2019
I was looking for a mattress that would last and that was crafted from all natural products. After weeks of researching many brands of mattresses. I came upon Vi-spring. I have to say, I was more then a little sticker shocked. Started asking questions... why was this mattress so much …
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Posted by Tina
from Zeeland, MI
on March 5, 2019
We were so excited to get a new mattress after 25 years but this has been a horrific experience. After two weeks my husband side already has a permanent indentation. I have not suffered from back pain about 6 months prior. However, my back pain is back along with my …
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Posted by Bruce
on April 23, 2019
We were told conclusively that this mattress would not be hot and the sales people scoffed at the idea of the mattress sleeping hot. This was a complete lie. DO NOT BUY their product.
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Posted by Michael S
from Stillwater, NY
on April 27, 2019
Generally, the mattress met expectations for support and different feel than previous innerspring mattress. However, the one thing that seems annoying to me is the length. I’ve been sleeping on king sized of all types for over 50 years,and the Wink appears to be shortest of all. It does not …
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Posted by Mary H
from Hobe Sound, FL
on April 27, 2019
I finally got tired enough of waking up with an aching back and having to turn multiple times in the night due to my hips hurting that I decided to research for a really, good mattress. Between the reviews and the lifetime warranty, I decided to give WinkBed a try …
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Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
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Posted by Leah A
from Elizabethtown, KY
on April 27, 2019
This mattress makes falling and staying asleep so easy. With my old, traditional mattress, I would toss and turn trying to get comfortable. I woke up numerous times a night with hip and shoulder pain. We even bought one of those foam mattress toppers to help but to no avail. …
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Posted by Chirstie
from Grand Prairie, TX
on October 6, 2017
Watch out for Noah's... they do not honor their warrany. Noah's has refused to honor the warranty because of some sort of disagreement with the store we purchased from that has nothing to do with us. The store even moved and we looked up the Noah's warranty and it says …
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Posted by Robert
from La Canada Flintridge, CA
on June 5, 2019
This was the Mattress Firm model, with solid (non-depressing) edges when you sit on the side of the bed. I now sleep like a rock and truly love the bed. I highly reccomend this mattress.
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Posted by Smitty
from North Hollywood, CA
on March 19, 2018
Mattress is to heavy for it's poor construction. Consider the fact that any mattress needs to be rotated or it will compress. Rotating this mattress is necessary or it will compress. Warranty clearly states it does not cover Handles or exterior covering's. Which I unfortunately missed before making the purchase. …
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Posted by LD
from Pasadena, CA
on January 2, 2020
I had high hopes for the Purple. I was particularly interested because of the claims that it sleeps cooler. I have a Puffy and a Purple. The Puffy wins hands down. The motion transfer on the Purple is HORRIBLE. I do admit it does sleep cooler and that is the …
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Posted by Tony
from Emmett, ID
on December 25, 2019
This bed has given me the sleep of my life. Its comfortable, stable, and provides the individual adjustments you would expect from these selectable air beds. It has presented a couple of problems, but nothing unusual for a system of this age. I bought this second hand from a friend …
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Posted by Barbara
from Charlotte, NC
on June 15, 2020
If you are looking for a mattress that is 80 inches long....KEEP LOOKING!!!!!! It was several inches short and when we told Original Mattress they said it was within their tolerance level. My husband is 6’5”, so just a few inches matters in the length of the bed. If you …
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Posted by Christine
from Long Beach, CA
on August 17, 2020
This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same …
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Posted by Donna
from Abbotsford, BC
on September 10, 2020
Body indentattoos after 3 months wanted to fix not replace. Drive 40 km with mattress to their warehouse then pick up AM I to rent truck . This mattress is junk . Going to have a reputable company come and replace it take this one away to the dump
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Posted by Lorraine
from Bethel, ME
on September 12, 2020
We have only had the mattress a few weeks. However, it is nice to sit on a mattress and not have is sink to the bed rail. We get a firm nights sleep.
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Posted by Donna
from Bedford, VA
on October 11, 2020
We have this mattress on an adjustable bed and once a year we flip it to make it last longer.. VERY COMFORTABLE and not to heavy to turn it for longevity... Has good reaction and stability whenever you move while watching tv or whatever.. I am over 60 and this …
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Posted by John
from Alpharetta, GA
on November 2, 2020
Do not waste your $$ on this brand. I was told Stearns and Foster was the best bed you could buy. The craftsman ship is good but the comfort factor is horrific! I wake up several times a night with body pain, I mean the whole body feels like I’ve …
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Posted by Steve
from Brunswick, ME
on April 14, 2021
My partner and I have owned this mattress for three months and we both agree that we sleep much better. He is completely free of back pain when he wakes up. I have hip bursitis on my right side, and while the mattress has not resolved this issue, I find …
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Posted by Dvon
from Canton, MI
on November 20, 2020
Broken springs in bed in less than 1 yr. Art Van went bankrupt and our warranty went with it. Horrible bed!
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Posted by T.D.
from Fountain Hills, AZ
on February 20, 2021
Disappointed. Black stain upon delivery. Used by a slender teanager. Sunk into middle within months.
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Posted by Leslie
from Lafayette, LA
on April 7, 2022
My partner sleeps hot and this mattress fixes that issue immediately, from day 1 we have had zero temperature problems.
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Posted by Saroj
from Springfield, PA
on August 19, 2021
It's comfortable as I expected
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Posted by Mr. L
from Santa Monica, CA
on March 3, 2019
This Mattress is a touch a heaven and the best feeling/sleep I have ever had.
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Posted by Joe M
from George West, TX
on September 12, 2021
This bed as we were told that it would have to be turned upside-down once every 6 months and we are turning it once every 3 weeks. This is not what I expected. We did let the store salesman know he spoke to the owners and he stated that they …
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Posted by Elaine
from Richboro, PA
on February 2, 2020
Posted by Reed
from Yarmouth, ME
on December 10, 2021
Mattress felt great at first, but less than 6 months in, the support foams felt like they were failing. Less than 3 years in we're replacing it, after multiple times trying to contact the company to see if there was a warranty issue with zero response. Would never recommend.
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Posted by Ashley
from Austin, TX
on December 27, 2021
I got this mattress when i was in my very early 20's- love it. Best mattress I have ever had. I just looked at the make and name due to the 15 year mark coming up and I thought I'd leave a good review on this one.
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Posted by Randy C
from Garland, TX
on July 22, 2020
This mattress seated my expectations greatly. But I knew buying from sleeptronic I would have no worries. And it takes a lot to impress me. I trusted them so much that i ordered my new mattress sight unseen. I told them the type i wanted and they have me the …
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Posted by Barbara
from Sarasota, FL
on March 12, 2022
Just a week old. Love it so far
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Posted by Eleni D
from Orleans, ON
on November 17, 2020
I’ve had Marshall mattresses for over 25 years and have been very satisfied, so I was very excited to purchase this new Marshall mattress (Crafted, Acadia Plush Euro Top). I’ve had the mattress for only a week and I am already very disappointed. For starters, the workmanship on the mattress …
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Posted by Caine
from Flint, MI
on August 15, 2022
Decided to get a king size bed for the first time. I'm 350 pounds and my wife is 120 pounds. Every since we've got this I've had the worse upper back and neck pain and she has has back pain. It feels like the middle is raised up and no …
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Posted by Carlee
from Billings, MT
on October 11, 2022
I bought my first mattress from Denver Mattress in 2021. I recently upgrade to a king and returned to purchase from them. I have Denver Mattress products are reasonably priced and of excellent quality. The staff there is amazing and overall I have had a great experience
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Posted by Greg
from Gaithersburg, MD
on November 17, 2022
This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!
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Posted by Tom
from Mills River, NC
on March 4, 2017
In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report …
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Posted by M
from Gurnee, IL
on August 21, 2018
Not worth the money spent. Sagging already after 3 months. (we are not large or overweight people) huge hump in middle from head to toe. Wake up with terrible neck and back aches. Would not recommend.
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Posted by Debbie
from Coldstream, BC
on October 30, 2018
I feel like there is a deep dent and tend to wake up within the 1st hour of sleep. It seems to aggravate pressure points leaving me tossing and turning all night. I've brought some friends over to observe the dent while I lay on my bed and they fully …
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Posted by MJ
from Walkersville, MD
on January 4, 2020
I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as …
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Posted by Clarence
on November 20, 2020
we are really disappointed after the first nine months the sides of mattress broke down and l had a hard time staying in bed still do , thought this was going to be trouble free sleeping right now l could not recommend mattress to any one . l wish we …
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Posted by Julie
from Fort Myers, FL
on August 4, 2022
The sides of the mattress started failing just 3 months after purchase and it was replace with identical mattress. This mattress started failing just 5 months after the replacement. The company states the failing sides and indentation on mattress is not bad enough to replace, yet my 81 year old, …
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Posted by Greg
from Clearwater, FL
on July 12, 2018
First off, we love this mattress. Went from a queen serta pillow top, to a king haven pines plush tight top. Was tired of the pillow tops sagging. The one negative is that I wouldnt call this mattress plush, more of a luxury firm. We were expecting it to be …
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Posted by Jenna
from Albany, MO
on September 22, 2021
I am in love with this mattress, in fact I want to have a spare for when this wears out and also want one for my guests. I sleep amazing with no aches and pains. I tend to toss and turn and be a hot sleeper and this bed is …
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Posted by Matthew T
from Gurnee, IL
on December 4, 2009
Love the firmness. Holds up well. Doesn't sink.
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Posted by D W
from Merrifield, MN
on April 7, 2017
Like sleeping in a hole.
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Posted by Marc
from Petit-Rocher, NB
on March 18, 2018
Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and …
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Posted by Guy
from Prince George, BC
on June 24, 2022
My wife and I slept well and never had a sore back on her previous mattress but replaced it after 20 years because of the springs started to fall apart. Purchase this beautyrest Hotel 4 mattress a a year ago and both of us are suffering back pain. His back …
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Posted by Monica
from Abbotsford, BC
on June 18, 2021
Really disappointed in this mattress and it wasn’t cheap. Our old mattress was far more supportive after 20 years than this has been in 1.5 years. Looks fine when no ones on it but feels awful an hour in. We’ve been declined any warranty from Sleep Country. Not impressed!
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Posted by Heidi
from Atlanta, GA
on December 1, 2017
I wanted to buy a firm mattress with a pillowtop for support, and plush comfort. This bed is hard like a rock. It also makes noises when I turn. Feels and sounds like the pillowtop filled with straw. I purchased this mattress 2 years ago because of the pocketed coil …
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Posted by Suzanne
from Roseville, CA
on May 24, 2019
Don't buy it!! Pick something else. We can't get comfortable on this mattress. It is hard even though it's a plush and does not support my body. I feels cheaply made.
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Posted by David
from Kanata, ON
on June 22, 2020
We love this mattress when we first got it and now after 5 years it’s so uncomfortable that we have to change it. Approached the underwriter for warranty coverage with pictures of the sag and they told us to take a hike (my words). Did I say that I’m 170 …
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Posted by Teri
from Missouri City, TX
on March 23, 2016
We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more …
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Posted by Denyse
from Cedar Falls, IA
on November 8, 2016
First morning I woke in exact position I fell asleep, then the next night, and the next and the next. To my amazement, I feel rested but even more PAIN FREE when I wake, this very important to me Ive had 3 back surgeries and supposed to have cervical in …
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Posted by Alejandra
on June 7, 2015
I have hadone good and bad experience with matresses, beautyrest was the first I ever had and it was awesome but I do not remember the rest, since thrn, I have pic hazed firm, plushes, but I just get them wring, unfortunately I got this one in clearance and not …
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Posted by JEANNE
from Downers Grove, IL
on August 12, 2019
My husband and I generally like a firm mattress, but something about this mattress gives support in all the wrong places. I wake up daily with a sore back. Generally it goes away in an hour or so and I go back to bed at night w/o a backache, just …
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Posted by Jerry
on August 29, 2019
This mattress was initially comfortable however after about a year of use the sides and top has developed sags that do not return to the original shape and is quite painful to sleep on. I've purchased other Beautyrest mattresses and they are all still in great shape except the Beautyrest …
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Posted by Greg C
from Chapel Hill, NC
on November 23, 2009
We bought the Simmons BeautyRest Amethyst Plush Pillow top four years ago, and have been very happy with it. Previously, I was sleeping on a bed that was 20 years old, and didn't realize how bad it was until I sank into this baby. At first I thought it was …
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Posted by Karlin S
from Ooltewah, TN
on February 25, 2013
We were told at Sears that this was a good mattress. Purchased it for our 17 year old son. Within a month and a half, he said his mattress had an indention in it. I laid on it and sure enough. The whole middle where his body layer had broken …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Suzanne K
from Midlothian, VA
on September 6, 2013
The first night, the bed slept wonderfully! It supported my lower back and all the right pressure points without being too firm. It is a soft bed but firm with support...until night 2. My husband and I literally woke up the the second morning with a 2" sag where we …
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Georgette
from Livermore, CA
on August 7, 2015
We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Neal
from Highland, NY
on April 23, 2019
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't …
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Colleen F
from Cedar Rapids, IA
on October 15, 2024
We bought the Denver mattress brand and it is our second one in less then a year.great warranty. NO HASSLE.And great people.
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Posted by Leo
from Santa Ana, CA
on October 16, 2024
Didn’t think a mattress could be this comfortable
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Posted by Gene
from Fort Lauderdale, FL
on November 17, 2023
Not a bad mattress, however my 175 lb. (I'm 5'5") made it unusable in less then 5 years. My wife is 110 lb, and the same mattress still good for her. Conclusion: If you light, this mattress might work for you, for a heavier person, look somewhere else.
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Posted by Mike
on June 24, 2024
I sat on this mattress and others just like it. They were mush. There's a huge difference between plush and mush. Plush is luxurious. Mush is painful. Completely inadequate support. This mattress is atrociously painful...horrible low back pain after just a few hours. No way to get comfortable. I can …
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Posted by Susan Dietrich
from Revere, MA
on August 6, 2024
I was concerned about buying a mattress that I hadn’t tried… but I took the GoodBeds quiz, talked to Jeff Cassidy, and I decided to take a risk. Best mattress I’ve ever had - fabulous sleeping! No Sinking into the bed… nice and cool sleeping. And what a savings!! Thanks …
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Posted by Janie
from Bristol, RI
on January 10, 2024
My husband was in the hospital with severe abdominal pain, possible diagnosis of cancer to come. Needed to establish ground-floor bedroom in a small space. Found this extra-long twin mattress, memory foam (new to us), perfect firmness, adjustable, just excellent!
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Posted by Rose
from Chandler, AZ
on March 28, 2024
This mattress has been the biggest mistake I’ve ever made on a purchase. At $7000 I expected it to be the best. It is lumpy. It is hard. There’s no getting comfortable. The tufting is so profound that I feel them digging into my body all night. I wake up …
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Posted by Beth
from Clearfield, PA
on June 27, 2024
Had this Scott Living Restonic mattress for less than a year. It already shows body indentations even after turning the mattress every month. Filed a complaint with Restonic and they refused because our mattress had 1” indentations and they want 1.5” indentations. This mattress is not even a year old. …
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Posted by Rebecca
from Branson, MO
on July 6, 2020
The Doctor's Choice brand is the best I have found if you need a soft mattress.
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Posted by Herman
from Charlotte, NC
on May 24, 2019
When we purchased the Beautyrest Silver Crystal ridge we thought we were getting a better mattress then the one we had. The pillowtop is uneven, the mattress has shift to one side, there is a lump in the middle that goes the length f the mattress. when you lay down …
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Posted by William F
from Denver, CO
on June 4, 2022
I look at many mattress before purchasing a Doctor Choice mattress. I think this mattress will help me sleep better with my different health conditions.
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Posted by Tammy
from Lincoln, NE
on July 25, 2020
Posted by Janit
from Glen Ridge, NJ
on May 19, 2019