Worst mattress I have ever owned

I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already. It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole. I am 5 feet tall and weigh 130 pounds. My husband is 6 feet tall and weighs 180 pounds. We are not obese people! We turn the mattress about once a month. I specifically chose the back support mattress because I have had 2 back surgeries. Now the third mattress is doing the same thing. Also, every time the store replaces the mattress for a new one, I don't get a new warranty. They say the warrant goes back to the first mattress I purchased from them. I will NEVER purchase anything from this store again and wish I had never made the first purchase from them. They won't refund my money so I am stuck with this ongoing problem. The best mattress I ever owned was a Serta and I wish I had it now. I am disgusted!

See more ratings and reviews of this mattress »
Pros:
  • Initial Comfort
Cons:
  • Long-Term Support
  • Warranty Claims
Was this helpful? 
Helpfulness (+1)

Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,500

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft