Spring Air Back Supporter
Mattress Ratings & Reviews

87/100

Excellent

Based on 1,649 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.7 Years

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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1,649 total ratings, 51 with reviews

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BrianColonial Heights, VA

Review left on May 3, 2022

Warning! Do not buy!!

I have had the displeasure of owning two different Spring Air mattresses. The first one was turned into my local furniture store for warranty after only a year and 3 months with 5+ inch divots. I'm not a large person at 6'4" 200lbs. There is no excuse for this poor quality on two separate mattresses. My retail furniture shop stopped carrying them from what I can only assume is liability and the fact they are more hassle than they are worth. So now Spring Air expects me to load up the mattress in a truck and drive 7 hours just so they can repair/replace it. They don't really stand by their warranty.

This review is for Spring Air Back Supporter Hannah

Owned for: 1 year

Condition: Very worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Official Response

Hi Brian, We apologize for the issues you have experienced with your mattress. Please call one of our customer service specialists at 877-312-9959. They will be happy to assist you with the warranty process. Thank you!

See full review+ 1 comment

ToddWhittier, CA

Review left on May 19, 2020

Not firm or supportive

This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 mo’s WITH a restocking fee. Both my wife and I are now having to visit the chiropractor bi-weekly because of this “bed”.

This review is for Spring Air Back Supporter Sadie Plush

Owned for: 4 years

Condition: Very worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

Airborne Allergies, Back Pain (lower / middle)

See full review

ArleneWood Ridge, NJ

Review left on Sep 4, 2019

Awesome Back Support and Comfort

I bought a Back Supporter by Spring Air over the phone 28 years ago because of Scoliosis and I needed a firm mattress. I had it for all 28 years and never any issues at all with myself or the mattress. Currently I am shopping for a new Mattress and my store doesn't carry Spring Air so I opted for a Serta iComfort that had to be exchanged 5 times until I said forget it! The first one had what felt like plastic bags sewn under the cover, another had a very crooked seam and so on. After 6 Serta's I went to 2 different Sealy Premium innerspring mattresses. After 18 months the first one had to go back and now this new one which is the Performance collection Hanover Street Plush is awful and made cheaply compared to the Premium Response line. I am going back to what has proven to be amazing and buying another Spring Air Back Supporter. I think 7 mattresses 6 of which were defective is enough. This new Spring Air Back Supporter will outlast me and that's just fine!

This review is for Spring Air Back Supporter Latex Hybrid

Owned for: More than 20 years

Condition: Slightly worn

Over 65 years old

Female

100-150 lbs

Prefers Somewhat Softer Feel

Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Hip Pain, Scoliosis

See full review

PaulWoodway, TX

Review left on Sep 28, 2018

It's a menace worst i ever had!

At first i thought it was a fake one it's such a menace until the manufacturer confirmed by tag number it was made by them but they discontinued this month making it so i am screwed don't willing to exchange for a usable one it seems like i got a plane that can't fly what's the point of existence of such an object that cause more harm than good for the purpose it was made for stay away from it especially the ones were made in the Corsicana factory in TX, the whole quality control department should be fired if such a defected trash passed their exam, sucks, bad, bad bed not even qualified to be called a mattress its such a menace the floor is more comfortable, never had back pain thought if my next bed have back support can prevent ever having any it almost twisted my spine they don't have the slightest clue about bed design 😤!

This review is for Spring Air Back Supporter

Integrity of Bed virtually broke down within a years time. Feels good for the 1st hour of sleep then it starts to breakdown making a hump in the middle of the bed. I don't ever remember getting a truly good nights sleep on it. Store I bought it from said there was a warranty but wouldn't warranty and we bought the recommended protector from them. They are currently going out of business (no surprise there).

This review is for Spring Air Back Supporter

Owned for: 2 years

Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Airborne Allergies, Back Pain (lower / middle), Back Pain (upper / neck)

Official Response

Kevin - we are not currently going out of business, we would love to see if we could solve your issue. Please give us a call at 617-884-2300 for review thanks! - Spring Air

See full review+ 1 comment

TommieElkin, NC

Review left on Jul 30, 2017

Worst mattress I have ever owned

I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already. It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole. I am 5 feet tall and weigh 130 pounds. My husband is 6 feet tall and weighs 180 pounds. We are not obese people! We turn the mattress about once a month. I specifically chose the back support mattress because I have had 2 back surgeries. Now the third mattress is doing the same thing. Also, every time the store replaces the mattress for a new one, I don't get a new warranty. They say the warrant goes back to the first mattress I purchased from them. I will NEVER purchase anything from this store again and wish I had never made the first purchase from them. They won't refund my money so I am stuck with this ongoing problem. The best mattress I ever owned was a Serta and I wish I had it now. I am disgusted!

This review is for Spring Air Back Supporter

Owned for: 5 years

Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Airborne Allergies, Back Pain (lower / middle)

Official Response

Tommie- we took care of your situation where you were getting no where on, we will now discontinue our conversations with you and wish you the best. Regards, Spring Air

See full review+ 7 comments

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Warning! Do not buy!!

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It's a menace worst i ever had!

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Compare Side-by-Side

Popular Mattress Comparisons

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GoodBed Cash Back

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Popular Online Brands

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Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Spring Air Back Supporter Mattress Ratings & Reviews

Warning! Do not buy!!

Official Response

Not firm or supportive

Awesome Back Support and Comfort

It's a menace worst i ever had!

Official Response

Buyer beware

Only good for 2 years

Springair latex backsupporter from Costco

28 years old AND still going strong!!

Horrible experience after purchase

Official Response

Worst mattress I have ever owned

Official Response

Spring Air Back Supporter
Mattress Ratings & Reviews