Name: Mattress Rating
Item: Spring Air Back Supporter Day Dreams
Rating: 4
Author: Anonymous

Spring Air Back Supporter

Spring Air

innerspring

Mattress containing any kind of coil springs.  Sometimes thought of as a 'standard' mattress.  Praised for responsiveness and well-established support capability.

Slightly too soft

Infrequent pressure point soreness or loss of circulation

Good

Sleep quality or quantity has not changed since owning this mattress.

Same

Sometimes have back aches or stiffness related to this mattress

Fair

surface-integrity

How well it resists body impressions and/or lumpiness.

warranty-claims

1 year

More than a year

Shows significant comfort and/or support loss

Very worn

Partial lifespan

Spring Air Back Supporter Hannah

memory-foam

Foam that changes shape slowly and gradually as you lay on it.  Praised for conforming ability, pressure relief, and motion isolation.

No pressure point soreness or loss of circulation

Excellent

Don't know or not sure

King

Sleep much less soundly or consistently since owning this mattress.

Much worse

Approved

Always have back aches or stiffness related to this mattress

Very Poor

Myself + my partner

I have had the displeasure of owning two different Spring Air mattresses. The first one was turned into my local furniture store for warranty after only a year and 3 months with 5+ inch divots. I'm not a large person at 6'4" 200lbs. There is no excuse for this poor quality on two separate mattresses.
My retail furniture shop stopped carrying them from what I can only assume is liability and the fact they are more hassle than they are worth. So now Spring Air expects me to load up the mattress in a truck and drive 7 hours just so they can repair/replace it. They don't really stand by their warranty.

Warning! Do not buy!!

Very poor

Not at all satisfied with the manufacturer's response to my warranty claim or other problems

Much too soft

value

How much mattress you get for your money.

4 years

Spring Air Back Supporter Sadie Plush

gel-memory-foam

Memory foam containing small bits of gel mixed into the foam, so as to combine conforming ability of memory foam with cooling properties of gel.

pocket-coils

Spring coils that are individually wrapped in separate fabric pockets.  Praised for motion isolation, conforming ability, and lack of sound.

Frequent pressure point soreness or loss of circulation

Poor

Innerspring / Traditional

comfort

How good it feels to you when you first lie down.

edge-support

How well it prevents "roll-off" by having a strong, sturdy edge.

sound

support

How well it supports your back throughout the night, so you wake up free of back pain.

This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 mo’s WITH a restocking fee. Both my wife and I are now having to visit the chiropractor bi-weekly because of this “bed”.

Not firm or supportive

Very comfortable -- just the right amount of softness

Just right

More than 20 years

Slightly worn

Full lifespan

Spring Air Back Supporter Latex Hybrid

latex

Foam produced from natural and/or synthetic rubber.  Praised for responsiveness, well-balanced support, and allergen resistance.

back-support

Holding your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while sleeping.

long-term-support

How well the mattress retains its original back and spinal support over time.

Latex

Never have back aches or stiffness related to this mattress

I bought a Back Supporter by Spring Air over the phone 28 years ago because of Scoliosis and I needed a firm mattress. I had it for all 28 years and never any issues at all with myself or the mattress. Currently I am shopping for a new Mattress and my store doesn't carry Spring Air so I opted for a Serta iComfort that had to be exchanged 5 times until I said forget it! The first one had what felt like plastic bags sewn under the cover, another had a very crooked seam and so on. After 6 Serta's I went to 2 different Sealy Premium innerspring mattresses. After 18 months the first one had to go back and now this new one which is the Performance collection Hanover Street Plush is awful and made cheaply compared to the Premium Response line. I am going back to what has proven to be amazing and buying another Spring Air Back Supporter. I think 7 mattresses 6 of which were defective is enough. This new Spring Air Back Supporter will outlast me and that's just fine!

Awesome Back Support and Comfort

Excellent value for the money -- a great deal

Don't know

3-6 months

Less than a year

Performs and feels about the same as when it was new

Like new

Constant pressure point soreness or loss of circulation

Full (Double)

Myself

At first i thought it was a fake one it's such a menace until the manufacturer confirmed by tag number it was made by them but they discontinued this month making it so i am screwed don't willing to exchange for a usable one it seems like i got a plane that can't fly what's the point of existence of such an object that cause more harm than good for the purpose it was made for stay away from it especially the ones were made in the Corsicana factory in TX, the whole quality control department should be fired if such a defected trash passed their exam, sucks, bad, bad bed not even qualified to be called a mattress its such a menace the floor is more comfortable, never had back pain thought if my next bed have back support can prevent ever having any it almost twisted my spine they don't have the slightest clue about bed design 😤!

It's a menace worst i ever had!

warranty-terms

2 years

(Other)

Queen

Other family member

My wife was looking for a cooler mattress.  She saw the Spring Air event at Costco so we met with the salesman and he went on and on about their Gel Infused Latex and how cool it kept you and how it helped with your back support.  Also how it had a 10 year warranty.  So we order one.  But now that we have had it for over a year it just doesn’t seem to be doing the job promised by the salesman and Spring Air.  So we find our paper work only to find he sold us the model below the one that has the Gel Infused Latex.  He sold us the Yukon model when it is the nest model up, the Klondike, which has the cooler Gel Infused Latex and the Back Supporter 10 year warranty.  Turns out the Yukon model only has a one year warranty.  Called customer service and there is nothing they can do for us.  SO, check your paper work on the order and compare to the literature and don’t let a fast talking salesman give you all the fancy hype to only sell you a cheaper model.  Shame on you Spring Air!

Buyer beware

Slightly satisfied with the manufacturer's response to my warranty claim or other problems

firm-support

Degree to which the mattress provides firm underlying support.

temperature

Any effect the mattress has on your body temperature while sleeping.

Completely worn

Spring Air Back Supporter Ashton Cushion Firm

gel-foam

Traditional polyurethane foam containing small bits of gel mixed into the foam, in order to give it additional cooling properties.

appearance

At first I liked the mattress.  My only complaint was that it sleeps hot. 
After 2 years of use, I could not stand to sleep on it as I always woke with horrible back pain.  Sleeping on the floor was more comfortable.  It looked very good as I always keep a mattress cover on my mattresses but I am sorry to say, I had to put it out with the trash.  I really wanted to like the mattress.  This mattress had the shortest life span of any mattress I have ever owned.

Only good for 2 years

pressure-relief

Minimizing pain or loss of circulation in pressure points (eg, hips and shoulders).

7 years

Shows moderate comfort and/or support loss

Moderately worn

Memory Foam

Often have back aches or stiffness related to this mattress

Six and a half years and I don't even want to get into bed at night.  This mattress has developed the dreaded impressions on each side.  I have to get out of bed in the morning as soon as I open my eyes because I ache so bad.  So does my spouse.  Moving on to another mattress as soon as they can deliver it.  Disappointing.

Springair latex backsupporter from Costco

durability

How well its comfort and support holds up over a normal lifespan (eg, 8-10 years).

product-quality

Sleep much more deeply and/or consistently since owning this mattress.

Much better

I know you don't believe me.  Mattress & box spring purchased together for $1200. Oct. 1989, San Diego, CA a few months after I got married (divorced 2000).   Condition of mattress: fabric is balled and torn on some of the sidewalls.  Law tags still attached.  NO SAGGING.  I work for an independent company that does claims on mattresses and my boss laughed and said "Your mattress will be perfect to practice on, its almost 30 years old."  She was shocked, when she saw the pictures.  IM SO AFRAID OF BUYING A NEW SET, I KNOW IT WONT BE EVEN CLOSE TO THE QUALITY IVE HAD WITH THIS ONE!

28 years old AND still going strong!!

retailer-service

Occasional pressure point soreness or loss of circulation

Integrity of Bed virtually broke down within a years time.  Feels good for the 1st hour of sleep then it starts to breakdown making a hump in the middle of the bed.  I don't ever remember getting a truly good nights sleep on it. Store I bought it from said there was a warranty but wouldn't warranty and we bought the recommended protector from them. They are currently going out of business (no surprise there).

Horrible experience after purchase

5 years

initial-comfort

How comfortable the mattress feels when it's new.

I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already.  It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole.  I am 5 feet tall and weigh 130 pounds.  My husband is 6 feet tall and weighs 180 pounds.  We are not obese people!  We turn the mattress about once a month.  I specifically chose the back support mattress because I have had 2 back surgeries.  Now the third mattress is doing the same thing.  Also, every time the store replaces the mattress for a new one,  I don't get a new warranty.  They say the warrant goes back to the first mattress I purchased from them.  I will NEVER purchase anything from this store again and wish I had never made the first purchase from them.  They won't refund my money so I am stuck with this ongoing problem.  The best mattress I ever owned was a Serta and I wish I had it now.  I am disgusted!

Spring Air Back Supporter
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