My wife and I have a great bed. It is a Spring Air. I remember as a young adult delivering product to the Spring Air warehouse in Hayward, CA. Now to find this mattress through Costco was a double blessing. Our last Spring Air mattress is 12 years old and nearly like new. It is now in our guest room and everyone who stays compliments us on their wonderful sleep on our 12 year old Spring Air! We have had a total of 3 mattress sets - all from Spring Air and will never buy anything else. Fine job Spring Air!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
55 - 64 years old
Male
Side Sleeper
200-250 lbs
Prefers Somewhat Harder Feel
Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Plus Size
No support for back- i'd wake up with horrible back pain- no support when rolling over on side- mattress would sink under my 140 lbs ( so not an obesity issue) and not conform to my body at all- left weird gaps with no support- floor was more comfortable- my boyfriend developed back pain from sleeping on it as well. I returned the mattress to Costco about 9 months after I got it( thanks Costco!!!) and instead splurged on the Marriott hotel bed. I no longer have any back pain!!!!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
I purchase Natalie firm set because i want ultra firm bed. It is a great bed, very firm and supportive. my wife also likes the way it feels and how we sleep at night. i wouldn't buy a bed anywhere else other than costco.com
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it.
This review is for Spring Air Back Supporter Latex Hybrid Miranda Luxury Firm
Owned for: 6-12 months
Condition: Like new
Over 65 years old
Female
Side Sleeper
150-200 lbs
Prefers Somewhat Softer Feel
Official Response
Hello! thank you for your feedback! the hard bar is for the ultimate back support! it is a lumbar layer of foam. it helps you achieve optimal spinal alignment, this will get softer over time.
thank you!
We are very satisfied with the bed in general. But found slight depression where we sleep.hope itt wont get worse as the bed gets older.not happy cant get to go to next step because i did not used up all my characters this is a bit frustrating. So i hope this does it if not will just close this survey
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Like new
45 - 54 years old
Male
150-200 lbs
Prefers Somewhat Harder Feel
Arthritis, Back Pain (lower / middle), Sleeping Hot
Official Response
Eddie thank you! we appreciate you feedback, please be aware a body impression is normal on all mattresses. this is part of the break in period of a foam mattress. please call us with any questions 617-884-2300! thank you for your support
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 3-6 months
45 - 54 years old
Female
Back Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Back Pain (upper / neck)
Official Response
Carolyn,
please be aware we have a replacement program for this! we would happily send you a new set to take care of any noise you may of suffered! if you have not returned it and would like to ask us any questions about your bed set please give us a call at 617-884-2300!
thank you
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want to move your body to a different part of the mattress, it's hard not to roll back into the hole. The mattress just seems to give way way too much. It's a lightweight mattress and if you like to sink into a mattress, you might like it. I mean, we've had worse mattresses, but that's not exactly a ringing endorsement.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Moderately worn
35 - 44 years old
Male
Side Sleeper
200-250 lbs
Prefers Somewhat Harder Feel
Official Response
Scott,
you have described a latex mattress to a T! thank you for your feedback and we are sorry you did not enjoy it! we hope you have better luck on your next purchase! you did not mention Costco's return policy in your text? please let us know if you would like to utilize it.
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 3-6 months
25 - 34 years old
Male
Back Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Official Response
thank you for your feedback! we are happy we could help you sleep better! enjoy your Natalie! which has been highly rated in consumer reports 2 years in a row!
