dont buy this bed the coils fail after a short time

bought this mattress at sleep outfitters had a hard time finding a bed comfortable for my back. so on my last exchange I asked what would be the best for my back troubles they recommended that the dormeo or the tempur-pedic would be the best to buy. I had slept on a tempur-pedic before and found it hard to turn over. I'm a side sleeper that turns over frequently, so I didn't think that would work for me. The sales person went on about how popular this brand was in Europe etc. Will Sleep Outfitter does not even carry this brand anymore and will not help with a refund or repair for this mattress. I'm extremely disappointed with both companies. warranties don't mean anything for the consumer, so don't let that be a reason to purchase a mattress. this mattress has a 25 year warranty yet I can no longer sleep on my 1,900.00 mattress.

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Pros:
  • Appearance
  • Initial Comfort
User also said: It is attractive and at first was confortable
Cons:
  • Back Support
  • Overall Durability
  • Soft Comfort
  • Warranty Claims
User also said: In less than a year the coils are to soft for any support
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,900 (Queen) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft