Just got our Amore queen hybrid bed yesterday. Delivery was in timely manner, box in good shape, left by our door. After removing from box, very easy to unroll out of the plastic wrap. Inflated immediately. Slept on it 2 hrs later. Got up in morning with no backache for the first time in months. Didn't notice my husband getting in/out of bed-very good motion control. The pillows included were amazingly comfortable as well. Slept with 1 pillow for the first time in years. So far very happy with purchase.