back spasms

For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) I immediately get no back support and feel pain in my back. Now I will buy a cheap mattress and replace it every 5 years. And I will not buy it at Macy's.

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Pros:
  • Appearance
  • Initial Comfort
  • Initial Support
User also said: it is pretty
Cons:
  • Flip-Ability
  • Issue Resolution
  • Long-Term Support
  • Retailer Service
User also said: very expensive mattress failed after 7 years can't be turned for even wear simmons or Macy's will not remedy problem
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated