Dormeo Dreamybed - Completely Failed in 1 Year

The bed is literally falling apart. The foam "springs" have completely failed in an area over 1 foot by 1 foot and also completely failed at the edge. With even 2 pounds of force, the bed sinks in 3-5 inches. Support is a nightmare. First they just ignore you and don't respond. When I finally sent nasty emails they responded that they would replace the defective mattress but they would charge me $99 shipping for them to ship me a replacement even though that is NOT what their own warranty says.

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Cons:
  • Overall Durability
  • Edge Support
  • Issue Resolution
  • Warranty Claims
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$2,300 (Twin XL) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft