Over sold and under delivered

We finally decided to get a top of the line mattress since you spend 1/3 of life on it. Sleepy's salesman really pushed this one as top of the line. We moved away from Sterns & Foster at the recommendation of this salesman. What a mistake, we bought a new S&F yesterday to replace this 4 year old body abuser. They came up with many excuses not to warranty, too many to name. It cost Sleepy's and C&W my future business.

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Pros:
  • Initial Comfort
  • Initial Support
User also said: First year was like sleeping on a cloud, that's it, one year for 4k
Cons:
  • Long-Term Support
  • Warranty Claims
User also said: By year 3, the sagging caused extreme back issues. The cost is extreme.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated