Softer than I thought - labeled wrong

I tried the mattresses before I purchased. I purchased the Firm and the tag says Firm but this isn't the same as the one I tried. I believe they got the tags wrong. I had already returned two mattresses to another place and didn't want to return again and I kept looking at the tag and thought maybe I was wrong. In other words, I ordered a Firm and got a Soft. Causing problems for me but its past their return or I'd return it and make sure they send me a Firm.

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Cons:
  • Firm Comfort
  • Product Consistency
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$1,500

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft