It blew out!

I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it was a valley. Simmons has agreed to replace it but I have to pay shipping. As this appears to be a design defect (many other "blow outs" reported for the NXG) Simmons should absorb the shipping cost. I even have to dispose of the defective mattress. It seems that a class action may be the answer.

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Pros:
  • Initial Comfort
User also said: At first it was the most comfortable mattress that I ever slept on. That all changed in just 22 months.
Cons:
  • Product Quality
  • Warranty Terms
User also said: Mattress has been discontinued for True Energy line. I believe that the NXG was was defectively designed!
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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

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Not Rated

Softness Level

User rated this bed:
N/A
Not Rated