Should be labeled medium firm

It's not like the plush, soft pillowtop that we slowly sunk into at the store. This bed is firmer than our expectations. We feel the hard surface just under the pillowtop and we already have divets in our sleeping areas. We've had it just over a month.

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Pros:
    User also said: Nothing
    Cons:
    • Product Consistency
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Fair Back Support

    Pressure Relief

    User rated this bed:
    Poor Pressure Relief

    Sleep Quality

    User rated this bed:
    Slightly better Sleep
    Previous mattress was:
    Innerspring / Traditional

    Stays "Cool"

    User rated this bed:
    Poor "Coolness"

    Value

    User rated this bed:
    Fair Value
    Price paid (approximate):
    $1,800

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    Slightly too hard