Miserable night sleep

Bed offers no support. Numbness in back, neck arms every night!. Serta doesn't stand behind their product. Macy's offers no assistance.

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Cons:
  • Back Support
  • Pressure Relief
  • Overall Support
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,600

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft