Totally dissatisfied

Started getting bad back aches 9 months after purchase, Sleep Country has given us nothing but a hard time . Told us to send pictures and never got back to us. The salesman never told us about needing a new frame for this mattress at purchase. When delivered the guys ripped off the manufactures tags which were not to be removed and they say oh they have to be left on. Now they say cant see from my pictures problem. Its run around after run around. I will never buy here or this mattress again.

See more ratings and reviews of this mattress »

Cons:
  • Overall Comfort
  • Initial Support
  • Motion Isolation
  • Overall Support
  • Overall Value
Was this helpful? 
Helpfulness (+2)

Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft