My back is killing me

I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it again. My back and hip are bothering me today. This bed is stiff!!! The sales lady sort of pushed me towards this mattress. I wanted to bring a mattress home that day, mistake. She didn't have a mattress in stock, so she said she would sell the floor model as new, as it hadn't been on the floor long. She never told me the warranty or return policy, except that she would honor the 120 day trial. When I looked up mattress firms return policy, they don't return display mattresses. She put display on my receipt, even though she charged me full price $ 1599 minus a $ 300 that she called a price match. She looked up price match on the computer. I'm going back today to try and get this straightened out. The mattress is very firm, I'm wondering if they bagged the wrong mattress for me. Anyway, I'm not happy, $1430.75 , and the worst pain I've been in in years.

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Pros:
    User also said: At the moment I don't like anything about this mattress
    Cons:
    • Back Support
    • Overall Comfort
    • Firm Comfort
    • Sales Pressure
    User also said: Way too stiff, uncomfortable
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Poor Pressure Relief

    Sleep Quality

    User rated this bed:
    Much worse Sleep
    Previous mattress was:
    Innerspring / Traditional

    Stays "Cool"

    User rated this bed:
    Fair "Coolness"

    Value

    User rated this bed:
    Very poor Value
    Price paid (approximate):
    $1,300

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    Much too hard