be aware of Mattress Firm and this Mattress

I bought this mattress thinking it was one of the best, they( Mattress Firm) don't stand behind it and now want to charge me to have them come and check out the condition of it. They charge 25 to get an inspection packet?

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Cons:
  • Back Support
  • Overall Durability
  • Product Quality
  • Soft Comfort
  • Overall Value
  • Warranty Claims
User also said: the quality
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,200

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft