WEARS OUT FAST! Warranty misleading

I agree with the others who have stated that this mattress wears out ridiculously fast. We have had the mattress for less than two years, and my wife (a slender woman with lower spine issues) can no longer sleep on it because she wakes up with back pain every morning. The mattress has sagged and no longer provided even reasonable support. It was very comfortable at first. But a mattress should last much longer than 22 months, especially for $1300! Customer service said it has not sagged enough to cover anything. A total rip-off. Don't pay attention to the favorable reviews - it only feels comfortable for a little while before sagging into mush.

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Pros:
    User also said: Comfortable - only at first.
    Cons:
      User also said: Sags quickly; customer service refuses to honor any warranty.
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      Ratings from this Sleeper

      Back Support

      User rated this bed:
      Very Poor Back Support

      Pressure Relief

      User rated this bed:
      Fair Pressure Relief

      Sleep Quality

      User rated this bed:
      Much worse Sleep
      Previous mattress was:
      Innerspring / Traditional

      Stays "Cool"

      User rated this bed:
      Good "Coolness"

      Value

      User rated this bed:
      Very poor Value
      Price paid (approximate):
      $1,300 (Queen) Size

      Warranty Service

      User rated this bed:
      Very poor Warranty Service

      Softness Level

      User rated this bed:
      Much too soft