Sagging mattress with no support!

When we bought the bed two years ago it a little too firm and hot for my wife, so we bought a topper for it and it helped. Now two years later there is no support left in the mattress. I putt a straight edge on it and pushed in four inches in. I rotate mattress once a month to make sure everything‘s done to factory specs on it didn’t seem to matter . I can’t meet is not cover so I’m out of eighteen hundred dollars.

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Cons:
  • Back Support
  • Firm Comfort
  • Temperature Control
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,700 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard